Microsoft Blames Delta's Outdated IT For Delayed Global Cyber Outage Recovery After Airline Decides To Seek Damages Against Software Giant And CrowdStrike
Microsoft Blames Delta's Outdated IT For Delayed Global Cyber Outage Recovery After Airline Decides To Seek Damages Against Software Giant And CrowdStrike
Microsoft Corporation (NASDAQ:MSFT) has pointed the finger at Delta Air Lines Inc. (NYSE:DAL) for its extended recovery from a global cyber outage.
微软公司（纳斯达克:MSFT）指责达美航空公司（纽交所:DAL）因全球网络故障而延长恢复时间。
What Happened: On Tuesday, Microsoft stated that unlike its competitors the airline's lack of IT modernization contributed to the prolonged recovery, reported Reuters.
微软周二表示，与竞争对手不同的是，航空公司的过时的IT基础设施导致了复苏时间的延长，据路透社报道。
Delta, on the other hand, defended its IT infrastructure, stating it has invested billions in IT capital expenditures since 2016.
另一方面，达美航空辩护了其IT基础设施，称自2016年以来已在IT资本支出方面投入了数十亿美元。
"Delta has a long track record of investing in safe, reliable and elevated service for our customers and employees," a company spokesperson told Reuters.
达美航空公司一名发言人告诉路透社：“达美航空公司已经有很长时间了在为我们的客户和员工投资于安全、可靠和更高水平的服务。”
Last week, Delta CEO Ed Bastian said that although the airline heavily relies on the two tech companies, they had failed to provide "exceptional service." He also said that Microsoft had the "most fragile platform."
上周，达美航空CEO Ed Bastian表示，虽然航空公司严重依赖这两家科技公司，但它们未能提供“卓越的服务”。他还说，微软的平台是“最脆弱的”。
Microsoft's lawyer, Mark Cheffo, refuted Delta's claims, stating that Microsoft's software was not the cause of the CrowdStrike incident.
微软的律师Mark Cheffo反驳了达美航空的说法，称微软的软件不是CrowdStrike事件的原因。他补充道，微软曾免费向达美航空提供帮助，但被拒绝了。Cheffo还说，微软CEO Satya Nadella曾给巴斯蒂安发邮件，但没有收到回复。
He added that Microsoft had offered assistance to Delta at no charge, but the airline declined the help. Cheffo also said that Microsoft CEO Satya Nadella emailed Bastian but never received a reply.
他补充道，微软曾免费向达美航空提供帮助，但被拒绝了。Cheffo还说，微软CEO Satya Nadella曾给巴斯蒂安发邮件，但没有收到回复。
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Why It Matters: Last month, a software update by cybersecurity firm CrowdStrike Inc. (NASDAQ:CRWD) triggered system issues for Microsoft customers, including many airlines. However, while disruptions subsided the next day for other major U.S. carriers, they persisted at Delta.
为什么这很重要：上个月，网络安全公司CrowdStrike Inc.（NASDAQ：CRWD）的软件更新引发了Microsoft客户的系统问题，包括许多航空公司。然而，尽管其他主要美国航空公司的故障在第二天得到缓解，但达美航空公司的故障仍在持续。
The airline is estimated to have lost $500 million due to the disruptions and is also facing an investigation by the U.S. Transportation Department.
估计由于故障，该航空公司损失了5000万美元，并且还面临美国交通部的调查。
Previously, CrowdStrike also denied Delta's allegations, stating that it had reached out to offer assistance but received no response from the airline. The letter also addressed Delta's consideration of legal actions, stating that the airline's threats of a lawsuit have perpetuated a "misleading narrative."
此前，CrowdStrike也否认达美航空的指责，称它已经寻求提供帮助，但未收到达美航空的答复。该信件还针对达美航空公司考虑采取法律行动的说法进行了澄清，称该航空公司的诉讼威胁造成了“一种误导性的叙述”。
Photo Courtesy: Shutterstock
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