NORTHAMPTON, MA / ACCESSWIRE / August 23, 2024 / GoDaddy
马萨诸塞州北安普敦/ACCESSWIRE /2024 年 8 月 23 日/GoDadd
Originally published on GoDaddy Resources
最初发布在 GoDaddy 资源上
Tell us a little bit about yourself and what you currently do at GoDaddy?
告诉我们一些关于你自己的情况以及你目前在 GoDaddy 所做的事情？
I'm a Lead Researcher on the Global Research & Insights Team (GRIT) here at GoDaddy. Over the past ten years, I've had the opportunity to dive deep into a variety of customer journeys and product experiences. I'm passionate about connecting the dots between our research, customer data, external insights, and my own experiences as a business owner who uses lots of GoDaddy products. From security solutions to domains and website builders, I've worn many hats at GoDaddy, and I love the challenge of understanding our customers' needs and making recommendations.
我是GoDaddy全球研究与洞察团队（GRIT）的首席研究员。在过去的十年中，我有机会深入研究各种客户旅程和产品体验。我热衷于将我们的研究、客户数据、外部见解与我作为使用许多 GoDaddy 产品的企业主的经历联系起来。从安全解决方案到域名和建站工具，我在 GoDaddy 担任过许多职务，我喜欢了解客户需求和提出建议这一挑战。
What inspired your entrepreneurial spirit?
是什么激发了你的创业精神？
When I was a kid, my father had a small computer software business that took over the basement of our house. It wasn't successful, but I grew up around computers in the 80s. Then as an adult, I was exposed to the tech startup community while getting a PhD in Biomedical & Health Informatics from the University of Washington. After graduation, I considered joining an early stage health tech startup, but I thought it was too risky at that point in my life. I decided to join GoDaddy as a Researcher and put off this dream until it made sense for me.
当我还是个孩子的时候，我父亲开了一家小型计算机软件公司，它接管了我们家的地下室。它没有成功，但我是在80年代在计算机周围长大的。然后，成年后，我在华盛顿大学获得生物医学与健康信息学博士学位的同时，接触了科技创业社区。毕业后，我曾考虑加入一家早期的健康科技创业公司，但我觉得在我生命中的那个时刻风险太大了。我决定以研究员的身份加入 GoDaddy，将这个梦想推迟到对我有意义之前。
Outside of work, you have a healthcare communication app. Would you mind sharing more about it and how it came to be?
工作之余，你有一个医疗保健通信应用程序。你介意分享更多关于它的内容以及它是如何发生的吗？
The seed for my business was planted many years ago. In 2007, a few students and I won a student grant while at the University of Michigan School of Information. We proposed building a physician expertise sharing app called Casepedia. Fast forward to the pandemic, and a dear friend of mine who is a successful pediatric dentist and entrepreneur noticed that dentists were joining Facebook groups to share expertise. We decided to co-found a startup called CaseDrive to focus on solving clinician communication challenges, a topic I studied extensively in grad school. Since starting our business, we've identified a significant gap in the market, most recently for electronic medical record vendors and smaller healthcare organizations struggling with patient-facing and internal communication inefficiencies.
我创业的种子是多年前播下的。2007 年，我和几个学生在密歇根大学信息学院就读期间获得了学生补助金。我们提议开发一款名为Casepedia的医生专业知识共享应用程序。快进到疫情，我的一个亲爱的朋友是一位成功的儿科牙医和企业家，他注意到牙医正在加入Facebook群组来分享专业知识。我们决定共同创立一家名为CaseDrive的初创公司，专注于解决临床医生的沟通挑战，我在研究生时曾广泛研究过这个话题。自创业以来，我们发现了巨大的市场缺口，最近是电子病历供应商和小型医疗保健组织面临的面对患者和内部沟通效率低下的问题。
How has GoDaddy assisted you in building out your company?
GoDaddy 是如何帮助你建立公司的？
We've bought tons of domain names. I've built three websites through GoDaddy. They're quick and easy to get up and running, so we can focus on customer needs and product delivery! We have email accounts and Microsoft 365 through GoDaddy. We use Domain Pay Links and the low GoDaddy Payments rates, which I feel are unique offerings to evangelize.
我们已经购买了大量域名。我已经通过 GoDaddy 建立了三个网站。它们可以快速轻松地启动和运行，因此我们可以专注于客户需求和产品交付！我们通过 GoDaddy 拥有电子邮件账户和微软 365。我们使用域名支付链接和低廉的 GoDaddy 付款费率，我认为这是值得宣传的独特服务。
What have you learned from your side hustle that you have been able to apply to your work at GoDaddy?
你从副业中学到了什么，能够申请在 GoDaddy 工作？
It's so easy to have empathy for our small business customers, since I am one! I feel every pain point and delight every time something goes well. I have (often strong) opinions on tons of customer discovery, product, and account management flows. I love seeing changes in our experiences since product, marketing, and UX are truly listening to what us employee entrepreneurs have to say. I also understand the business and strategy side of GoDaddy on a deeper level than I did before.
因为我是一个小企业客户，所以很容易同情我们的小型企业客户！每当事情进展顺利时，我都会感受到每一个痛点和快乐。我对大量的客户发现、产品和账户管理流程有（通常很强烈）的看法。我喜欢看到我们的体验发生变化，因为产品、营销和用户体验都在真正倾听我们的员工创业者所说的话。我对GoDaddy的业务和战略方面的了解也比以前更深。
What advice would you give to others who are looking to start a side hustle while working full-time?
对于其他想在全职工作的同时开始兼职工作的人，你会给出什么建议？
Building a successful venture takes time. Don't be so hard on yourself. You have to truly enjoy the journey to keep going when things get challenging - and they will.
建立成功的企业需要时间。不要对自己这么苛刻。当事情变得充满挑战时，你必须真正享受这段旅程才能继续前进，而且确实如此。
Are you enjoying this series and want to know more about life at GoDaddy? Check out our GoDaddy Life social pages! Follow us to meet our team, learn more about our culture (Teams, ERGs, Locations), careers, and so much more. You're more than just your day job, so come propel your career with us.
你喜欢这个系列吗？想更多地了解 GoDaddy 的生活吗？看看我们的 GoDaddy Life 社交页面！关注我们与我们的团队见面，详细了解我们的文化（团队、ERG、地点）、职业等等。你不仅仅是日常工作，所以来和我们一起推动你的职业生涯吧。
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SOURCE: GoDaddy
资料来源：GoDaddy