Recently, the major domestic CNC machine tool manufacturer Qiao Feng Intelligent (301603.SZ) has reached a cooperation agreement with the leading domestic smart CRM service provider Xuanwu Cloud (2392.HK). The two parties will focus on Qiao Feng Intelligent's digital transformation needs in the CRM project construction.
It is reported that in this cooperation, Xuanwu Cloud's subsidiary Xuantong will provide Qiao Feng Intelligent with customer-centric service system construction methods and management processes based on its own smart CRM products and rich industry experience in the manufacturing sector. It will also provide a complete closed-loop digital transformation upgrade solution for the company on the business side, in order to help Qiao Feng Intelligent achieve business growth through digitalization.
Information shows that Qiao Feng Intelligent is a national-level specialized and new 'little giant' enterprise engaged in the research, development, production, sales, and service of mid-to-high-end CNC machine tools. The company provides CNC intelligent equipment and technical support to industry clusters such as automobiles, ships, new energy, construction machinery, smart home appliances, aerospace, consumer electronics, semiconductors, and integrated circuits.
Xuanwu Cloud is a leading smart CRM service provider in China. The company has built a technology foundation consisting of AI (Artificial Intelligence), DI (Data Intelligence), aPaaS (Low-Code Development Platform), and cPaaS (Cloud Communication Platform). Its core SaaS products include marketing cloud, sales cloud, and customer service cloud. Based on this, the company can provide customers with intelligent CRM products and services for all touchpoints, channels, and the entire lifecycle, thereby helping customers achieve high-quality digital transformation and upgrade.
Since 2024, from the central government to local governments, the manufacturing industry's digital transformation has ushered in a new round of policy bullish. In particular, this year's 'Government Work Report' explicitly stated the need to actively promote digital industrialization and industrial digitalization, promote the deep integration of digital technology and the real economy; implement the digital transformation of the manufacturing industry, accelerate the large-scale application of industrial internet, and carry out in-depth digital empowerment initiatives for small and medium-sized enterprises.
At the same time, with the implementation of the 'Made in China 2025' strategy and the continuous improvement of the CNC machine tool CNC rate, the market demand for high-end CNC machine tools is growing. The CNC machine tool industry is facing unprecedented development opportunities. Against this background, Qiao Feng Intelligent's digital transformation and upgrade will help the company better grasp the opportunities for the renewal and upgrading of the CNC machine tool industry, the improvement of CNC rate, and the replacement of domestic products, and further enhance market share.