Issue No. 24-02
October 2, 2024.
ANA Business Solutions Co., Ltd.
【New Training Program】ANA Group's Storytelling (Lecture)
Establishing Mechanisms and Systems to Address Customer Harassment
Protecting Employees and Corporate Brand
ANA Business Solutions, which operates the education and training business in the ANA Group, has released a training program that provides hints on creating mechanisms and systems for employees to work with peace of mind for companies aiming to strengthen measures against customer harassment. The program features instructors from various organizations within the ANA Group who have dealt with customer harassment, sharing points to be mindful of in practice based on their experiences.
Implementation method
Public lectures (face-to-face)
Instructor dispatch (face-to-face)
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Lecture time: about 120 minutes
- Proper understanding of customer harassment
- Preparation for responding to customer harassment
- Practical considerations for responding to customer harassment
Please check the website for application and details.
- Inquiries regarding this press release:
ANA Business Solutions Co., Ltd. Management Planning Department Public Relations
E-MAIL: ml_notice_prmanager@abc.jp - Inquiries about training programs:
ANA Business Solutions Co., Ltd. Training Business Division
E-MAIL: ml_notice_salesplanning-kenshu@abc.jp
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