1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript Summary
1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript Summary
The company experienced a gross profit The following is a summary of the 1-800-FLOWERS.COM, Inc. (FLWS) Q1 2025 Earnings Call Transcript:
以下是1-800-flowers.com公司（FLWS）2025財年第一季度業績會議電話交易摘要：
Financial Performance:
金融業績：
1-800-FLOWERS.COM reported a 10% decrease in consolidated Q1 revenue, aligning with expectations and mirroring previous quarter trends.
E-commerce revenue decreased by 8%, with a 6.5% decline in orders and a 1.5% decrease in Average Order Value (AOV).
The company experienced a gross profit margin increase to 38.1%, and successfully reduced operating expenses by $4.3 million excluding certain non-recurring items.
Adjusted EBITDA for the quarter was reported as a loss of $27.9 million.
1-800-flowers.com報告合併第一季度營業收入下降10%，符合預期，與上季度趨勢相似。
電子商務營業收入下降8%，訂單量下降6.5%，平均訂單價值（AOV）下降1.5%。
公司毛利潤率增至38.1%，成功將營業費用減少了430萬美元，不包括某些非經常性項目。
調整後的本期息稅折舊攤銷前利潤（EBITDA）報告爲2790萬美元的虧損。
Business Progress:
業務進展：
Continuing to leverage last mile delivery capabilities, expanding offerings particularly in same-day delivery for Cheryl's Cookies and 1-800 Baskets, while integrating Scharffen Berger Chocolates into Harry & David.
Announced a strategic partnership with Macy's, opening six exclusive Harry & David pop-up shops for the holiday season in select Macy's stores.
Developed a new AI-driven platform for customer care to enhance customer service efficiency and experience, alongside a logistics optimization effort through a new Order Management System at Harry & David.
繼續利用最後一英里交付能力，在Cheryl's Cookies和1-800籃子等產品中擴大特別是當天交付的供應，同時將Scharffen Berger巧克力整合到Harry & David。
宣佈與梅西百貨達成戰略合作，在部分梅西百貨商店爲假日季節開設了六家獨家的Harry & David限定店。
開發了一款新的基於人工智能的客戶關懷平台，以提高客戶服務效率和體驗，同時通過Harry & David的新訂單管理系統進行物流優化努力。
Opportunities:
機會：
Plans deepening of Relationship Innovation initiatives during the holiday season viewed as essential by consumers, expected to drive better performance especially within Gourmet Foods & Gifts.
Expansion into new markets and broadening of product ranges tailored across various pricing tiers.
計劃在假日季節深化消費者視爲必不可少的關係創新舉措，預計尤其會在美食和禮品領域推動更好的表現。
拓展到新市場，擴大跨不同定價層面的產品範圍。
Risks:
風險：
Potential impacts of broader economic factors such as persistent inflation affecting consumer discretionary spending.
如持續通貨膨脹等更廣泛經濟因素可能影響到消費者的自由開支。
Tips: This article is generated by AI. The accuracy of the content can not be fully guaranteed. For more comprehensive details, please refer to the IR website. The article is only for investors' reference without any guidance or recommendation suggestions.
提示：本文由AI生成。文章內容的準確性無法完全保證。有關更全面的詳細信息，請參閱IR網站。本文只是爲投資者提供參考，沒有任何指導或推薦建議。
