The following is a summary of the Harte Hanks, Inc. (HHS) Q3 2024 Earnings Call Transcript:
Financial Performance:
Harte Hanks reported Q3 2024 revenues of $47.6 million, a slight increase from $47.1 million in the previous year.
The company noted an operating income of $1.9 million, down from $2.9 million in the same quarter the previous year.
Adjusted EBITDA was $4.1 million in Q3 2024, slightly down from $4.2 million in Q3 2023.
Business Progress:
Harte Hanks is focusing on enhancing customer experience and sales alignment through its Customer Excellence and Growth division.
They have introduced a new Chief Customer Data Officer to drive data and AI integration across business services.
The company secured new clients in various sectors, including financial services and luxury automotive, and established new operations in Dallas to support a major luxury goods client.
Opportunities:
The introduction of the new Customer Excellence and Growth (CEG) division provides opportunities to strengthen customer loyalty and develop integrated data solutions.
Expansion through new client acquisitions in diverse industries offers avenues for increased revenue and market share.
Risks:
Projected fluctuations and occasional revenue declines in Q4 as part of the company's ongoing adjustments and strategic investments.
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