OpenAI公布的状态页面显示，OpenAI在11点整公布启动调查，称ChatGPT、Sora和和API都出现高错误率，11点18分确认，问题出自“上游供应商”，在监控情况。OpenAI stated that a large-scale outage began at 11 a.m. Eastern Time on the 26th. Microsoft, the exclusive Cloud Computing Service provider for OpenAI, reported on the same day that one of its Datacenters encountered "power issues," primarily affecting users in North America.
Who would have guessed that OpenAI would deliver a shock after Christmas.
On Thursday, December 26, Eastern Time, OpenAI confirmed that its services experienced a large-scale outage at 11 a.m. Eastern Time. According to Wall Street Insight, both OpenAI's ChatGPT chat machine and the video AI model Sora were inaccessible, and as of the time of writing, they had not fully recovered.
The status page published by OpenAI showed that they announced the investigation at 11 a.m., stating that ChatGPT, Sora, and the API experienced high error rates. At 11:18 a.m., they confirmed that the problem originated from an 'upstream supplier' and were monitoring the situation.
Subsequently, OpenAI provided status updates at 12:06 p.m. and 1:05 p.m., indicating that they were continuing to investigate the issue. At 2:05 p.m., they reported that Chat GPT had partially returned to normal, but chat history was still not loaded, and OpenAI was continuing to address the problem.
Coincidentally, while OpenAI was experiencing outages, Microsoft's exclusive cloud server supplier reported that one of its datacenters faced 'power issues,' primarily affecting users in North America, and they were investigating the issue.
This marked the second outage of ChatGPT, Sora, and OpenAI's API this month after the one on December 12. OpenAI's services began experiencing issues on December 12 at 3 p.m. Eastern Time, and they stated that most of the services were back online by 9 p.m. that same day.
