Enterprise AI leader demonstrates revolutionary capabilities at NRF with next-generation AI for merchandising, store and space, and supply chain as it achieves 300,000+ store deployment milestone
PALO ALTO, Calif.--(BUSINESS WIRE)--SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, is set to showcase its groundbreaking CINDE Connected Retail Platform at NRF 2025: Retail's Big Show in New York from January 14-16. This state-of-the-art platform offers AI-driven software suites for merchandising, store and shelf, and supply chain management, delivering unparalleled insights and seamless connectivity to retailers. At NRF, SymphonyAI will debut ground-breaking autonomous AI/agentic workflow capabilities poised to transform category management and retail operations with unmatched efficiency and intelligence.
The CINDE Connected Retail Platform empowers retailers with sophisticated intelligence to elevate category strategies and accelerate impactful actions. Attendees visiting SymphonyAI booth #1415 will witness demonstrations of end-to-end connected retail, featuring agentic AI that expedites workflows and automates core processes for new product introductions, promotion planning, and assortment optimization. NRF attendees can register for private meetings with personalized demos here.
The NRF showcase coincides with a significant milestone: SymphonyAI's connected retail products are now deployed in over 300,000 stores worldwide. In 2024, SymphonyAI expanded its global footprint in grocery, fuel and convenience, specialty retailers, and leading CPG brands. Notable 2024 new customer wins and expansions include REMA 1000, Save A Lot, The Save Mart Companies, Wills Group, ROSSMANN in Switzerland and Spain, Weis Markets, Good Food Holdings, and Rimi Baltic.
Retailers embracing SymphonyAI connected retail are driving real business value.
"At The Save Mart Companies, the majority of our category managers are actively benefiting from SymphonyAI connected retail tools and conducting 30 category deep-dives with nearly 50 vendor partners," said The Save Mart Companies SVP and Chief Digital Officer Tamara Pattison. "The collaborations have driven noteworthy assortment changes and continue to yield significant incremental profit."
"Our customers are building the future of retail with real-world results thanks to the CINDE Connected Retail Platform," said Manish Choudhary, president of SymphonyAI's retail-CPG division. "SymphonyAI's strategy unites powerful AI with real-time insights and conditions, enabling immediate response to evolving demand and competitive actions, and hold vendors accountable for getting the right products on the shelf at the right time. 2024 marked the year AI became an essential transformational tool for retailers, setting the stage for 2025 and beyond with the transformational combination of predictive, generative, and autonomous AI."
New research, conducted by Retail Economics and SymphonyAI, highlights the transformative power of AI in retail, revealing potential profits increases of 39% and revenue growth of 31%. The research explores AI's impact across merchandising, marketing, demand performance, workforce productivity, and sustainability. The full report, released last month, is available here.
The SymphonyAI CINDE Connected Retail Platform and AI SaaS products provide retailers a seamless flow of data and insights, strengthening operations from the supply chain to the shelf. By breaking down operational silos, CINDE Connected Retail empowers retailers to make swift, optimal decisions confidently. Its source-agnostic data onboarding framework delivers AI-powered insights across customers, sales, promotions, assortment, space, supply chain, and real-time store conditions, ensuring efficiency and profitability at every level.
SymphonyAI experts will be on site at NRF in booth #1415 to share the findings and provide insights into how AI-based connected retail can give retailers dramatically increased operational efficiencies that both increase profits and reduce carbon consumption.
About SymphonyAI
SymphonyAI is a leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth verticals, including retail, consumer packaged goods, finance, manufacturing, media, and IT/enterprise service management. SymphonyAI verticals have many leading enterprises as clients. Since its founding in 2017, SymphonyAI has grown rapidly to 3,000 talented leaders, data scientists, and other professionals. SymphonyAI, 2024 Microsoft Partner of the Year for Business Transformation – AI Innovation, is a SAIGroup company, backed by a $1 billion commitment from successful entrepreneur and philanthropist Dr. Romesh Wadhwani. Learn more at .
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