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中国联通(00762)12月智慧客服客户问题解决率为98.8%

Zhitong Finance ·  Jan 21 08:36

中国联通(00762)公布,截至 2024 年 12 月份,“大联接”用户累计到达...

智通财经APP讯,中国联通(00762)公布,截至 2024 年 12 月份,“大联接”用户累计到达数约11.37亿户,5G 套餐用户累计到达数约2.904亿户,物联网终端连接累计到达数约6.25亿户。5G 行业虚拟专网服务客户数为16,059 个。12月智慧客服客户问题解决率为98.8%,智慧客服智能服务占比为85.2%。

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