Goosehead (NASDAQ: GSHD) is a rapidly growing and innovative independent personal lines insurance agency that distributes its products and services through corporate and franchise locations throughout the United States. Goosehead was founded on the premise that the consumer should be at the center of our universe and that everything we do should be directed at providing extraordinary value by offering broad product choice and a world-class service experience. Goosehead represents over 150 insurance companies that underwrite personal and commercial lines. For more information, please visit goosehead.com or goosehead.com/become-a-franchisee.
Forward-Looking Statements
This press release may contain various “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, which represent Goosehead’s expectations or beliefs concerning future events. Forward-looking statements are statements other than historical facts and may include statements that address future operating, financial or business performance or Goosehead’s strategies or expectations. In some cases, you can identify these statements by forward-looking words such as “may”, “might”, “will”, “should”, “expects”, “plans”, “anticipates”, “believes”, “estimates”, “predicts”, “projects”, “potential”, “outlook” or “continue”, or the negative of these terms or other comparable terminology. Forward-looking statements are based on management’s current expectations and beliefs and involve significant risks and uncertainties that could cause actual results, developments and business decisions to differ materially from those contemplated by these statements.
Factors that could cause actual results or performance to differ from the expectations expressed or implied in such forward-looking statements include, but are not limited to, conditions impacting insurance carriers or other parties with which Goosehead does business, the loss of one or more key executives or an inability to attract and retain qualified personnel and the failure to attract and retain highly qualified franchisees. These risks and uncertainties also include, but are not limited to, those described under the captions “1A. Risk Factors” in Goosehead’s Annual Report on Form 10-K for the year ended December 31, 2023 and in Goosehead’s other filings with the SEC, which are available free of charge on the Securities Exchange Commission's website at: www.sec.gov. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those indicated. All forward-looking statements and all subsequent written and oral forward-looking statements attributable to Goosehead or to persons acting on behalf of Goosehead are
4
expressly qualified in their entirety by reference to these risks and uncertainties. You should not place undue reliance on forward-looking statements. Forward-looking statements speak only as of the date they are made, and Goosehead does not undertake any obligation to update them in light of new information, future developments or otherwise, except as may be required under applicable law.
Less: net income attributable to non-controlling interests
5,048
4,339
9,720
7,753
Net income attributable to Goosehead Insurance, Inc.
$
7,559
$
6,934
$
15,571
$
10,519
Earnings per share:
Basic
$
0.31
$
0.29
$
0.63
$
0.44
Diluted
$
0.29
$
0.28
$
0.58
$
0.43
Weighted average shares of Class A common stock outstanding
Basic
24,293
24,124
24,689
23,674
Diluted
37,942
24,891
38,269
24,274
6
Goosehead Insurance, Inc.
Condensed Consolidated Statements of Operations
(Unaudited)
(In thousands, except per share amounts)
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Revenues:
Core Revenue:
Renewal Commissions(1)
$
20,215
$
19,036
$
56,767
$
53,395
Renewal Royalty Fees(2)
38,070
30,040
103,951
80,344
New Business Commissions(1)
6,249
6,125
18,612
17,899
New Business Royalty Fees(2)
6,994
5,910
20,396
17,819
Agency Fees(1)
1,989
2,008
6,036
6,642
Total Core Revenue
73,516
63,119
205,762
176,099
Cost Recovery Revenue:
Initial Franchise Fees(2)
1,413
2,430
5,288
8,780
Interest Income
231
321
725
1,135
Total Cost Recovery Revenue
1,644
2,751
6,013
9,915
Ancillary Revenue:
Contingent Commissions(1)
2,490
4,811
7,367
10,701
Other Franchise Revenues(2)
385
349
1,440
1,547
Total Ancillary Revenue
2,875
5,160
8,808
12,248
Total Revenues
78,035
71,030
220,583
198,262
Operating Expenses:
Employee compensation and benefits, excluding equity-based compensation
36,124
32,977
106,816
94,850
General and administrative expenses, excluding impairment
15,201
14,831
48,889
44,391
Bad debts
565
797
2,345
3,352
Total
51,890
48,605
158,050
142,593
Adjusted EBITDA
26,145
22,425
62,533
55,669
Adjusted EBITDA Margin
34
%
32
%
28
%
28
%
Interest expense
(2,060)
(1,617)
(5,529)
(5,057)
Depreciation and amortization
(2,614)
(2,352)
(7,814)
(6,817)
Tax benefit (expense)
(2,315)
(724)
3,272
(2,944)
Equity-based compensation
(7,093)
(6,459)
(21,082)
(18,951)
Impairment expense
—
—
(347)
(3,628)
Other income (expense)
544
—
(5,742)
—
Net Income
$
12,607
$
11,273
$
25,291
$
18,272
Net Income Margin
16
%
16
%
11
%
9
%
(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Condensed Consolidated Statements of Operations within Goosehead’s Form 10-Q for the three and nine months ended September 30, 2024 and 2023.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Franchise Revenues are included in "Franchise revenues" as shown on the Condensed Consolidated Statements of Operations within Goosehead’s Form 10-Q for the three and nine months ended September 30, 2024 and 2023.
7
Goosehead Insurance, Inc.
Condensed Consolidated Balance Sheets
(Unaudited)
(In thousands, except per share amounts)
September 30,
December 31,
2024
2023
Assets
Current Assets:
Cash and cash equivalents
$
47,544
$
41,956
Restricted cash
2,568
2,091
Commissions and agency fees receivable, net
9,679
12,903
Receivable from franchisees, net
11,261
9,720
Prepaid expenses
5,701
7,889
Total current assets
76,753
74,559
Receivable from franchisees, net of current portion
3,644
9,269
Property and equipment, net of accumulated depreciation
25,369
30,316
Right-of-use asset
34,134
38,406
Intangible assets, net of accumulated amortization
23,230
17,266
Deferred income taxes, net
190,368
181,209
Other assets
4,565
3,867
Total assets
$
358,063
$
354,892
Liabilities and Stockholders’ Equity
Current Liabilities:
Accounts payable and accrued expenses
$
19,259
$
16,398
Premiums payable
2,568
2,091
Lease liability
9,297
8,897
Contract liabilities
3,337
4,129
Note payable
10,063
9,375
Liabilities under tax receivable agreement
4,948
—
Total current liabilities
49,472
40,890
Lease liability, net of current portion
50,249
57,382
Note payable, net of current portion
84,639
67,562
Contract liabilities, net of current portion
15,710
22,970
Liabilities under tax receivable agreement, net of current portion
155,748
149,302
Total liabilities
355,818
338,106
Class A common stock, $0.01 par value per share - 300,000 shares authorized, 24,369 shares issued and outstanding as of September 30, 2024, 24,966 shares issued and outstanding as of December 31, 2023
244
250
Class B common stock, $0.01 par value per share - 50,000 shares authorized, 12,722 issued and outstanding as of September 30, 2024, 12,954 shares issued and outstanding as of December 31, 2023
127
130
Additional paid in capital
89,005
103,228
Accumulated deficit
(31,029)
(47,056)
Total stockholders' equity
58,347
56,552
Non-controlling interests
(56,102)
(39,766)
Total equity
2,245
16,786
Total liabilities and equity
$
358,063
$
354,892
.
8
Goosehead Insurance, Inc.
Reconciliation Non-GAAP Measures to GAAP
This release includes Core Revenue, Cost Recovery Revenue, Ancillary Revenue, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted EPS that are not required by, nor presented in accordance with, generally accepted accounting principles in the United States (“GAAP”). The Company refers to these measures as “non-GAAP financial measures.” The Company uses these non-GAAP financial measures when planning, monitoring and evaluating its performance and considers these non-GAAP financial measures to be useful metrics for management and investors to facilitate operating performance comparisons from period to period by excluding potential differences caused by variations in capital structures, tax position, depreciation, amortization and certain other items that the Company believes are not representative of its core business. The Company uses Core Revenue, Cost Recovery Revenue, Ancillary Revenue, Adjusted EBITDA, Adjusted EBITDA Margin and Adjusted EPS for business planning purposes and in measuring its performance relative to that of its competitors.
These non-GAAP financial measures are defined by the Company as follows:
•"Core Revenue" is a supplemental measure of our performance and includes Renewal Commissions, Renewal Royalty Fees, New Business Commissions, New Business Royalty Fees, and Agency Fees. We believe that Core Revenue is an appropriate measure of operating performance because it summarizes all of our revenues from sales of individual insurance policies.
•"Cost Recovery Revenue" is a supplemental measure of our performance and includes Initial Franchise Fees and Interest Income. We believe that Cost Recovery Revenue is an appropriate measure of operating performance because it summarizes revenues that are viewed by management as cost recovery mechanisms.
•"Ancillary Revenue" is a supplemental measure of our performance and includes Contingent Commissions and Other Income. We believe that Ancillary Revenue is an appropriate measure of operating performance because it summarizes revenues that are ancillary to our core business.
•"Adjusted EBITDA" is a supplemental measure of the Company's performance. We believe that Adjusted EBITDA is an appropriate measure of operating performance because it eliminates the impact of items that do not relate to business performance. Adjusted EBITDA is defined as
9
net income (the most directly comparable GAAP measure) before interest, income taxes, depreciation and amortization, adjusted to exclude equity-based compensation, impairment expense, and other non-operating items, including, among other things, certain non-cash charges and certain non-recurring or non-operating gains or losses.
•"Adjusted EBITDA Margin" is Adjusted EBITDA as defined above, divided by total revenue excluding other non-operating items. Adjusted EBITDA Margin is helpful in measuring profitability of operations on a consolidated level.
•"Adjusted EPS" is a supplemental measure of our performance, defined as earnings per share (the most directly comparable GAAP measure) before non-recurring or non-operating income and expenses. Adjusted EPS is a useful measure to management because it eliminates the impact of items that do not relate to business performance and helps measure our profitability on a consolidated level.
While the Company believes that these non-GAAP financial measures are useful in evaluating its business, this information should be considered as supplemental in nature and is not meant as a substitute for revenues, net income, or earnings per share, in each case as recognized in accordance with GAAP. In addition, other companies, including companies in the Company’s industry, may calculate such measures differently, which reduces their usefulness as comparative measures.
10
The following tables show a reconciliation from total revenues to Core Revenue, Cost Recovery Revenue, and Ancillary Revenue (non-GAAP basis) for the three and nine months ended September 30, 2024 and 2023 (in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Total Revenues
$
78,035
$
71,030
$
220,583
$
198,262
Core Revenue:
Renewal Commissions(1)
$
20,215
$
19,036
$
56,767
$
53,395
Renewal Royalty Fees(2)
38,070
30,040
103,951
80,344
New Business Commissions(1)
6,249
6,125
18,612
17,899
New Business Royalty Fees(2)
6,994
5,910
20,396
17,819
Agency Fees(1)
1,989
2,008
6,036
6,642
Total Core Revenue
73,516
63,119
205,762
176,099
Cost Recovery Revenue:
Initial Franchise Fees(2)
1,413
2,430
5,288
8,780
Interest Income
231
321
725
1,135
Total Cost Recovery Revenue
1,644
2,751
6,013
9,915
Ancillary Revenue:
Contingent Commissions(1)
2,490
4,811
7,367
10,701
Other Franchise Revenues(2)
385
349
1,440
1,547
Total Ancillary Revenue
2,875
5,160
8,808
12,248
Total Revenues
$
78,035
$
71,030
$
220,583
$
198,262
(1) Renewal Commissions, New Business Commissions, Agency Fees, and Contingent Commissions are included in "Commissions and agency fees" as shown on the Condensed Consolidated Statements of Operations.
(2) Renewal Royalty Fees, New Business Royalty Fees, Initial Franchise Fees, and Other Franchise Revenues are included in "Franchise revenues" as shown on the Condensed Consolidated Statements of Operations.
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The following tables show a reconciliation from net income to Adjusted EBITDA and Adjusted EBITDA Margin (non-GAAP basis) for the three and nine months ended September 30, 2024 and 2023 (in thousands):
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Net Income
$
12,607
$
11,273
$
25,291
$
18,272
Interest expense
2,060
1,617
5,529
5,057
Depreciation and amortization
2,614
2,352
7,814
6,817
Tax (benefit) expense
2,315
724
(3,272)
2,944
Equity-based compensation
7,093
6,459
21,082
18,951
Impairment expense
—
—
347
3,628
Other (income) expense
(544)
—
5,742
—
Adjusted EBITDA
$
26,145
$
22,425
$
62,533
$
55,669
Net Income Margin(1)
16
%
16
%
11
%
9
%
Adjusted EBITDA Margin(2)
34
%
32
%
28
%
28
%
(1) Net Income Margin is calculated as Net Income divided by Total Revenue ($12,607/$78,035) and ($11,273/$71,030) for the three months ended September 30, 2024 and 2023. Net Income Margin is calculated as Net Income divided by Total Revenue ($25,291/$220,583) and ($18,272/$198,262) for the nine months ended September 30, 2024 and 2023.
(2) Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($26,145/$78,035), and ($22,425/$71,030) for the three months ended September 30, 2024 and 2023, respectively. Adjusted EBITDA Margin is calculated as Adjusted EBITDA divided by Total Revenue ($62,533/$220,583), and ($55,669/$198,262) for the nine months ended September 30, 2024 and 2023.
The following tables show a reconciliation from basic earnings per share to Adjusted EPS (non-GAAP basis) for the three and nine months ended September 30, 2024 and 2023. Note that totals may not sum due to rounding:
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
Earnings per share - basic (GAAP)
$
0.31
$
0.29
$
0.63
$
0.44
Add: equity-based compensation(1)
0.19
0.17
0.56
0.50
Add: impairment expense(2)
—
—
0.01
0.10
Adjusted EPS (non-GAAP)
$
0.50
$
0.46
$
1.20
$
1.04
(1) Calculated as equity-based compensation divided by sum of weighted average Class A and Class B shares [$7.1 million/(24.3 million + 12.7 million)] for the three months ended September 30, 2024 and [$6.5 million/ (24.1 million + 13.6 million)] for the three months ended September 30, 2023. Calculated as equity-based compensation divided by sum of weighted average Class A and Class B shares [$21.1 million/(24.7 million + 12.8 million)] for the nine months ended September 30, 2024 and [$19.0 million/ (23.7 million + 14.0 million)] for the nine months ended September 30, 2023.
(2) Calculated as impairment expense divided by sum of weighted average Class A and Class B shares [$0.3 million/(24.7 million + 12.8 million)] for the nine months ended September 30, 2024. Calculated as impairment expense divided by sum of weighted average Class A and Class B shares [$3.6 million/(23.7 million + 14.0 million)] for the nine months ended September 30, 2023. No impairment was recorded for the three months ended September 30, 2024 and three months ended September 30, 2023.
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Goosehead Insurance, Inc.
Key Performance Indicators
September 30, 2024
December 31, 2023
September 30, 2023
Corporate sales agents < 1 year tenured
277
135
132
Corporate sales agents > 1 year tenured
181
165
184
Operating franchises < 1 year tenured
93
183
254
Operating franchises > 1 year tenured
1,023
1,043
1,031
Total Franchise Producers
2,093
1,957
2,008
QTD Corporate Agent Productivity < 1 Year (1)
$
15,570
$
13,789
$
16,266
QTD Corporate Agent Productivity > 1 Year (1)
$
28,887
$
25,738
$
28,963
QTD Franchise Productivity < 1 Year (2)
$
22,303
$
10,975
$
9,583
QTD Franchise Productivity > 1 Year (2)
$
29,950
$
21,103
$
22,305
Policies in Force
1,636,000
1,486,000
1,456,000
Client Retention
84
%
86
%
87
%
Premium Retention
99
%
101
%
102
%
QTD Written Premium (in thousands)
$
1,028,736
$
756,082
$
802,939
Net Promoter Score ("NPS")
90
92
92
(1) - Corporate Productivity is New Business Production per Agent (Corporate): The New Business Revenue collected related to corporate sales, divided by the average number of full-time corporate sales agents for the same period. This calculation excludes interns, part-time sales agents and partial full-time equivalent sales managers.
(2) - Franchise Productivity is New Business Production per Franchise: The gross commissions paid by Carriers and Agency Fees received related to policies in their first term sold by franchise sales agents, divided by the average number of franchises for the same period, prior to paying Royalty Fees to the Company.