Common stock, $0.0001 par value; 4,000 shares authorized; 1,006 and 1,072 shares outstanding as of September 30, 2024 and December 31, 2023, respectively
—
—
Preferred stock, $0.0001 par value; 100 shares authorized, unissued
—
—
Treasury stock at cost, 322 and 245 shares as of September 30, 2024 and December 31, 2023, respectively
(25,851)
(21,045)
Additional paid-in-capital
20,426
19,642
Retained earnings
26,226
23,200
Accumulated other comprehensive income (loss)
(627)
(746)
Total equity
20,174
21,051
Total liabilities and equity
$
83,511
$
82,166
3Q 2024 Results
5
PayPal Holdings, Inc.
Unaudited Condensed Consolidated Statements of Income (Loss)
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
(In millions, except per share data)
Net revenues
$
7,847
$
7,418
$
23,431
$
21,745
Operating expenses:
Transaction expense
3,841
3,603
11,700
10,427
Transaction and credit losses
352
446
1,008
1,286
Customer support and operations (1)
427
474
1,317
1,454
Sales and marketing (1)
508
442
1,375
1,343
Technology and development (1)
746
739
2,206
2,203
General and administrative (1)
519
507
1,553
1,505
Restructuring and other(1)
63
39
388
227
Total operating expenses
6,456
6,250
19,547
18,445
Operating income
1,391
1,168
3,884
3,300
Other income (expense), net
(80)
73
35
318
Income before income taxes
1,311
1,241
3,919
3,618
Income tax expense
301
221
893
774
Net income (loss)
$
1,010
$
1,020
$
3,026
$
2,844
Net income (loss) per share:
Basic
$
1.00
$
0.93
$
2.91
$
2.56
Diluted
$
0.99
$
0.93
$
2.89
$
2.55
Weighted average shares:
Basic
1,015
1,094
1,040
1,111
Diluted
1,024
1,098
1,048
1,115
(1) Includes stock-based compensation as follows:
Customer support and operations
$
50
$
79
$
173
$
227
Sales and marketing
30
44
108
132
Technology and development
111
156
366
453
General and administrative
81
115
257
315
Restructuring and other
28
—
88
—
$
300
$
394
$
992
$
1,127
3Q 2024 Results
6
PayPal Holdings, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
(In millions)
Cash flows from operating activities:
Net income (loss)
$
1,010
$
1,020
$
3,026
$
2,844
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Transaction and credit losses
352
446
1,008
1,286
Depreciation and amortization
255
270
783
809
Stock-based compensation
284
379
947
1,087
Deferred income taxes
(21)
(293)
8
(439)
Net (gains) losses on strategic investments
171
(24)
226
(205)
Accretion of discounts on investments, net of amortization of premiums
(93)
(103)
(290)
(265)
Adjustments to loans and interest receivable, held for sale
28
15
92
49
Other
(96)
112
(138)
(2)
Originations of loans receivable, held for sale
(6,108)
(4,184)
(17,173)
(5,705)
Proceeds from repayments and sales of loans receivable, originally classified as held for sale
5,984
3,374
17,159
3,676
Changes in assets and liabilities:
Accounts receivable
(51)
(71)
31
(35)
Accounts payable
35
6
24
(6)
Other assets and liabilities
(136)
312
(647)
(865)
Net cash provided by operating activities
1,614
1,259
5,056
2,229
Cash flows from investing activities:
Purchases of reverse repurchase agreements
(148)
—
(299)
—
Maturities of reverse repurchase agreements
75
—
226
—
Purchases of property and equipment
(169)
(158)
(480)
(478)
Proceeds from sales of property and equipment
—
4
—
44
Purchases and originations of loans receivable
(5,413)
(4,635)
(15,374)
(19,802)
Proceeds from repayments and sales of loans receivable, originally classified as held for investment
4,945
5,329
14,705
21,319
Purchases of investments
(4,815)
(4,452)
(20,819)
(14,975)
Maturities and sales of investments
6,938
5,368
21,179
16,110
Funds receivable
1,519
(1,775)
152
(1,016)
Collateral posted related to derivative instruments, net
(133)
19
(58)
8
Other
—
(7)
(100)
76
Net cash provided by (used in) investing activities
2,799
(307)
(868)
1,286
Cash flows from financing activities:
Borrowings from repurchase agreements
466
—
656
—
Repayments of repurchase agreements
(466)
—
(656)
—
Proceeds from issuance of common stock
—
—
55
82
Purchases of treasury stock
(1,776)
(1,434)
(4,778)
(4,395)
Tax withholdings related to net share settlements of equity awards
(41)
(25)
(271)
(225)
Borrowings under financing arrangements
132
109
1,546
829
Repayments under financing arrangements
—
—
(411)
(942)
Funds payable and amounts due to customers
(733)
1,301
(771)
(1,277)
Collateral received related to derivative instruments and reverse purchase agreements, net
(71)
110
(1)
(65)
Other
(40)
—
(60)
—
Net cash (used in) provided by financing activities
(2,529)
61
(4,691)
(5,993)
3Q 2024 Results
7
PayPal Holdings, Inc.
Unaudited Condensed Consolidated Statements of Cash Flows—(continued)
Three Months Ended September 30,
Nine Months Ended September 30,
2024
2023
2024
2023
(In millions)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash
192
(45)
103
(95)
Net change in cash, cash equivalents, and restricted cash
2,076
968
(400)
(2,573)
Cash, cash equivalents, and restricted cash at beginning of period
19,358
15,615
21,834
19,156
Cash, cash equivalents, and restricted cash at end of period
$
21,434
$
16,583
$
21,434
$
16,583
Supplemental cash flow disclosures:
Cash paid for interest
$
2
$
—
$
168
$
167
Cash paid for income taxes, net
$
153
$
152
$
975
$
1,058
3Q 2024 Results
8
PayPal Holdings, Inc.
Unaudited Summary of Consolidated Net Revenues
Our revenues are classified into the following two categories:
•Transaction revenues: Net transaction fees charged to merchants and consumers on a transaction basis based on the Total Payment Volume (“TPV”) completed on our payments platform. Growth in TPV is directly impacted by the number of payment transactions that we enable on our payments platform. We generate additional revenue from merchants and consumers: on transactions where we perform currency conversion, when we enable cross-border transactions (i.e., transactions where the merchant and consumer are in different countries), to facilitate the instant transfer of funds for our customers from their PayPal or Venmo account to their bank account or debit card, to facilitate the purchase and sale of cryptocurrencies, as contractual compensation from sellers that violate our contractual terms (for example, through fraud or counterfeiting), and other miscellaneous fees.
•Revenues from other value added services: Net revenues derived primarily from revenue earned through partnerships, referral fees, subscription fees, gateway fees, and other services we provide to our merchants and consumers. We also earn revenues from interest and fees earned on our portfolio of loans receivable, and interest earned on certain assets underlying customer balances.
Net Revenues by Type
Three Months Ended
September 30, 2024
June 30, 2024
March 31, 2024
December 31, 2023
September 30, 2023
(In millions, except percentages)
Transaction revenues
$
7,067
$
7,153
$
7,034
$
7,283
$
6,654
Current quarter vs prior quarter
(1)
%
2
%
(3)
%
9
%
1
%
Current quarter vs prior year quarter
6
%
9
%
11
%
9
%
7
%
Percentage of total
90
%
91
%
91
%
91
%
90
%
Revenues from other value added services
$
780
$
732
$
665
$
743
$
764
Current quarter vs prior quarter
7
%
10
%
(10)
%
(3)
%
5
%
Current quarter vs prior year quarter
2
%
—
%
(2)
%
9
%
25
%
Percentage of total
10
%
9
%
9
%
9
%
10
%
Total net revenues
$
7,847
$
7,885
$
7,699
$
8,026
$
7,418
Current quarter vs prior quarter
—
%
2
%
(4)
%
8
%
2
%
Current quarter vs prior year quarter
6
%
8
%
9
%
9
%
8
%
Net Revenues by Geography
Three Months Ended
September 30, 2024
June 30, 2024
March 31, 2024
December 31, 2023
September 30, 2023
(In millions, except percentages)
U.S. net revenues
$
4,518
$
4,550
$
4,467
$
4,639
$
4,257
Current quarter vs prior quarter
(1)
%
2
%
(4)
%
9
%
1
%
Current quarter vs prior year quarter
6
%
8
%
8
%
8
%
7
%
Percentage of total
58
%
58
%
58
%
58
%
57
%
International net revenues
$
3,329
$
3,335
$
3,232
$
3,387
$
3,161
Current quarter vs prior quarter
—
%
3
%
(5)
%
7
%
3
%
Current quarter vs prior year quarter
5
%
8
%
12
%
10
%
10
%
(FXN) Current quarter vs prior year quarter
6
%
10
%
14
%
12
%
11
%
Percentage of total
42
%
42
%
42
%
42
%
43
%
Total net revenues
$
7,847
$
7,885
$
7,699
$
8,026
$
7,418
Current quarter vs prior quarter
—
%
2
%
(4)
%
8
%
2
%
Current quarter vs prior year quarter
6
%
8
%
9
%
9
%
8
%
(FXN) Current quarter vs prior year quarter
6
%
9
%
10
%
9
%
9
%
3Q 2024 Results
9
PayPal Holdings, Inc.
Unaudited Supplemental Operating Data
Three Months Ended
September 30, 2024
June 30, 2024
March 31, 2024
December 31, 2023
September 30, 2023
(In millions, except percentages)
Active accounts(1)
432
429
427
426
428
Current quarter vs prior quarter
1
%
—
%
—
%
(1)
%
(1)
%
Current quarter vs prior year quarter
1
%
—
%
(1)
%
(2)
%
(1)
%
Number of payment transactions(2)
6,631
6,580
6,505
6,798
6,275
Current quarter vs prior quarter
1
%
1
%
(4)
%
8
%
3
%
Current quarter vs prior year quarter
6
%
8
%
11
%
13
%
11
%
Payment transactions per active account(3)
61.4
60.9
60.0
58.7
56.6
Current quarter vs prior quarter
1
%
2
%
2
%
4
%
3
%
Current quarter vs prior year quarter
9
%
11
%
13
%
14
%
13
%
TPV(4)
$
422,641
$
416,814
$
403,860
$
409,832
$
387,701
Current quarter vs prior quarter
1
%
3
%
(1)
%
6
%
3
%
Current quarter vs prior year quarter
9
%
11
%
14
%
15
%
15
%
(FXN) Current quarter vs prior year quarter
9
%
11
%
14
%
13
%
13
%
Transaction Expense Rate(5)
0.91
%
0.95
%
0.97
%
0.97
%
0.93
%
Transaction and Credit Loss Rate(6)
0.08
%
0.08
%
0.08
%
0.10
%
0.12
%
Transaction Margin(7)
46.6
%
45.8
%
45.0
%
45.8
%
45.4
%
Amounts in the table are rounded to the nearest million, except as otherwise noted. As a result, certain amounts may not recalculate using the rounded amounts provided.
(1) An active account is an account registered directly with PayPal or a platform access partner that has completed a transaction on our platform, not including gateway-exclusive transactions, within the past 12 months. A platform access partner is a third party whose customers are provided access to PayPal’s platform or services through such third party’s login credentials, including individuals and entities that utilize Hyperwallet’s payout capabilities. A user may register on our platform to access different products and may register more than one account to access a product. Accordingly, a user may have more than one active account. The number of active accounts provides management with additional perspective on the overall scale of our platform, but may not have a direct relationship to our operating results.
(2) Number of payment transactions is the total number of payments, net of payment reversals, successfully completed on our payments platform or enabled by PayPal via a partner payment solution, not including gateway-exclusive transactions.
(3) Number of payment transactions per active account reflects the total number of payment transactions within the previous 12-month period, divided by active accounts at the end of the period. The number of payment transactions per active account provides management with insight into the average number of times an account engages in payments activity on our payments platform in a given period. The number of times a consumer account or a merchant account transacts on our platform may vary significantly from the average number of payment transactions per active account.
(4) TPV is the value of payments, net of payment reversals, successfully completed on our payments platform or enabled by PayPal via a partner payment solution, not including gateway-exclusive transactions.
(5) Transaction expense rate is transaction expense divided by TPV.
(6) Transaction and credit loss rate is transaction and credit losses divided by TPV.
(7) Transaction margin is net revenues less transaction expense and transaction and credit losses, divided by net revenues.
3Q 2024 Results
10
PayPal Holdings, Inc.
Non-GAAP Measures of Financial Performance
To supplement the company’s condensed consolidated financial statements presented in accordance with generally accepted accounting principles, or GAAP, the company uses non-GAAP measures of certain components of financial performance. These non-GAAP measures include non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating income, non-GAAP operating margin, non-GAAP effective tax rate, free cash flow, and adjusted free cash flow.
These non-GAAP measures are not in accordance with, or an alternative to, measures prepared in accordance with GAAP and may be different from non-GAAP measures used by other companies. In addition, these non-GAAP measures are not based on any comprehensive set of accounting rules or principles. Non-GAAP measures have limitations in that they do not reflect all of the amounts associated with the company’s results of operations as determined in accordance with GAAP. These measures should be used to evaluate the company’s results of operations only in conjunction with the corresponding GAAP measures.
Reconciliation of all non-GAAP measures to the most directly comparable GAAP measures can be found in the subsequent tables included in this press release.
These non-GAAP measures are provided to enhance investors’ overall understanding of the company’s current financial performance and its prospects for the future. Specifically, the company believes the non-GAAP measures provide useful information to both management and investors by excluding certain expenses, gains and losses, as the case may be, that may not be indicative of its core operating results and business outlook. In addition, because the company has historically reported certain non-GAAP results to investors, the company believes that the inclusion of non-GAAP measures provides consistency in the company’s financial reporting.
For its internal budgeting process, and as discussed further below, the company’s management uses financial measures that do not include amortization or impairment of acquired intangible assets, impairment of goodwill, restructuring-related charges, certain other gains, losses, benefits, or charges that are not indicative of the company’s core operating results, and the income taxes associated with the foregoing. In addition to the corresponding GAAP measures, the company’s management also uses the foregoing non-GAAP measures in reviewing the financial results of the company.
The company excludes the following items from non-GAAP net income, non-GAAP earnings per diluted share, non-GAAP operating income, non-GAAP operating margin, and non-GAAP effective tax rate:
Amortization or impairment of acquired intangible assets, impairment of goodwill, and transaction expenses from the acquisition or disposal of a business. We incur amortization or impairment of acquired intangible assets and goodwill in connection with acquisitions and may incur significant gains or losses or transactional expenses from the acquisition or disposal of a business and therefore exclude these amounts from our non-GAAP measures. We exclude these items because management does not believe they are reflective of our ongoing operating results.
Restructuring. These consist of expenses related to workforce reduction and include employee severance and benefits costs, real estate and facilities charges, stock-based compensation expense, and other exit and disposal costs. The company excludes significant restructuring charges primarily because management does not believe they are reflective of ongoing operating results.
Gains and losses on strategic investments. The gains and losses we record on our strategic investments are tied to the performance of the companies that we invest in. We exclude such gains and losses in full because the operations of the investee and the related gains and losses are not indicative of our ongoing operating results.
Certain other significant gains, losses, benefits, or charges that are not indicative of the company’s core operating results. These are significant gains, losses, benefits, or charges during a period that are the result of isolated events or transactions that have not occurred frequently in the past and are not expected to occur regularly in the future. The company excludes these amounts from its non-GAAP results because management does not believe they are indicative of our current or ongoing operating results.
Tax effect of non-GAAP adjustments. This adjustment is made to present the amounts described above on an after-tax basis consistent with the presentation of non-GAAP net income.
Free cash flow represents operating cash flows less purchases of property and equipment. The company uses free cash flow as a liquidity measure that provides useful information to management and investors about the amount of cash generated by the business after the purchases of property, buildings, and equipment, which can then be used to, among other things, invest in the company’s business, make strategic acquisitions and investments, and repurchase stock. A limitation of the utility of free cash flow as a measure of financial performance is that it does not represent the total increase or decrease in the company’s cash balance for the period.
In addition to the non-GAAP measures discussed above, the company also analyzes certain measures, including net revenues and operating expenses, on an FX-neutral basis to better measure the comparability of operating results between periods. The company believes that changes in foreign currency exchange rates are not indicative of the company’s operations and evaluating growth in net revenues and operating expenses on an FX-neutral basis provides an additional meaningful and comparable assessment of these measures to both management and investors. FX-neutral results are calculated by translating the current period’s local currency results with the prior period’s exchange rate. FX-neutral growth rates are calculated by comparing the current period’s FX-neutral results by the prior period’s results, excluding the impact from hedging activities.
3Q 2024 Results
11
PayPal Holdings, Inc.
Reconciliation of GAAP Operating Income to Non-GAAP Operating Income and
GAAP Operating Margin to Non-GAAP Operating Margin
Three Months Ended September 30,
2024
2023(1)
(In millions, except percentages)
(unaudited)
GAAP net revenues
$
7,847
$
7,418
GAAP operating income
1,391
1,168
Amortization of acquired intangible assets
51
58
Restructuring(2)
36
3
Other(3)
(1)
23
Total non-GAAP operating income adjustments
86
84
Non-GAAP operating income
$
1,477
$
1,252
GAAP operating margin
18
%
16
%
Non-GAAP operating margin
19
%
17
%
(1) As announced on February 7, 2024, the Company’s non-GAAP results now include the impact of stock-based compensation expense and related employer payroll taxes. Prior period non-GAAP results have been recast to reflect this change.
(2) Beginning in 2024, restructuring includes any stock-based compensation associated with the restructuring activities. The three months ended September 30, 2024 include $28 million of stock-based compensation expense.
(3) The three months ended September 30, 2023 primarily includes $18 million in asset impairment charges for right-of-use lease assets and related leasehold improvements in conjunction with exiting certain leased properties and $4 million in fees related to credit externalization.
Reconciliation of GAAP Net Income (Loss) to Non-GAAP Net Income, GAAP Diluted EPS to Non-GAAP Diluted EPS, and
GAAP Effective Tax Rate to Non-GAAP Effective Tax Rate
Three Months Ended September 30,
2024
2023(1)
(In millions, except per share data and percentages)
(unaudited)
GAAP income before income taxes
$
1,311
$
1,241
GAAP income tax expense
301
221
GAAP net income (loss)
1,010
1,020
Non-GAAP adjustments to net income (loss):
Non-GAAP operating income adjustments (see table above)
86
84
Net (gains) losses on strategic investments
171
(24)
Tax effect of non-GAAP adjustments
(39)
(3)
Non-GAAP net income
$
1,228
$
1,077
Diluted net income (loss) per share:
GAAP
$
0.99
$
0.93
Non-GAAP
$
1.20
$
0.98
Shares used in GAAP diluted share calculation
1,024
1,098
Shares used in non-GAAP diluted share calculation
1,024
1,098
GAAP effective tax rate
23
%
18
%
Tax effect of non-GAAP adjustments to net income (loss)
(1)
%
(1)
%
Non-GAAP effective tax rate
22
%
17
%
(1) As announced on February 7, 2024, the Company’s non-GAAP results now include the impact of stock-based compensation expense and related employer payroll taxes. Prior period non-GAAP results have been recast to reflect this change.
3Q 2024 Results
12
PayPal Holdings, Inc.
Reconciliation of Operating Cash Flow to Free Cash Flow and Adjusted Free Cash Flow
Three Months Ended September 30,
2024
2023
(In millions/unaudited)
Net cash provided by operating activities
$
1,614
$
1,259
Less: Purchases of property and equipment
(169)
(158)
Free cash flow
1,445
1,101
Net timing impact between originating European BNPL receivables as held for sale and the subsequent sale of receivables