EX-10.1 2 blackberry_awneapadecemb.htm EX-10.1
本協議以保密協議格式爲證，雙方均已於上述日期正式簽署本協議。[資產賣方]出資人：名稱：標題：

 
自上述日期起，雙方均已正式簽署本協議，特此爲證。[資產購買者]作者：姓名：標題：

 
附件C過渡服務協議表格[見附件]

 
311376687 v11[買方]和[賣方]之間的機密商定形式過渡服務協議，日期爲[●]

 
311376687 v11目錄頁-I-文章I定義.......................................................................................................1第二條服務、持續時間和服務經理.................................................3 2.1服務..............................................................................................................................3 2.2服務持續時間..........................................................................................................3 2.3服務的過渡性.........................................................................................3 2.4新服務。....................................................................................................................4 2.5過渡事務經理。...........................................................................................4 2.6人。...........................................................................................................................5 2.7第三方提供商........................................................................................................6 2.8知識產權。..........................................................................................................6第三條附加安排....................................................................................6 3.1系統安全。................................................................................................................6 3.2通道。...............................................................................................................................7 3.3數據保護..................................................................................................................7第四條費用和支出.......................................................................................8 4.1費用和付款。..................................................................................................8 4.2稅務事項........................................................................................................................9第五條免責聲明；合規.........................................................................................9 5.1擔保免責聲明...................................................................................................9 5.2遵守法律法規..........................................................................第10條第六條有限責任和賠償.........................................................10 6.1間接損害和其他損害..................................................................................10 6.2責任限制.....................................................................................................10 6.3釋放和受助人賠償.....................................................................................10 6.4提供商賠償..........................................................................................................10 6.5賠償程序.............................................................................................10 6.6付款義務的責任...................................................................................11 6.7排除其他補救措施..........................................................................................11 6.8確認....................................................................................................................11第七條期限和終止..........................................................................................11 7.1任期和終止。....................................................................................................11 7.2終止.......................................................................................................的影響12

 
311376687 v11目錄(續)第II-7.3頁不可抗力。.................................................................................................................第12條第八條爭端解決...............................................................................................12 8.1爭議解決辦法。..........................................................................................................12第九條一般規定.................................................................................................14 9.1無代理.......................................................................................................................14 9.2通知.............................................................................................................................14 9.3可分割性......................................................................................................................15 9.4完整協議.............................................................................................................15 9.5無第三方受益人...........................................................................................15 9.6適用法律................................................................................................................15 9.7修正案......................................................................................................................15 9.8附表的優先順序..................................................................................................15 9.9對應.....................................................................................................................15 9.10可分配性；控制權變更....................................................................................16 9.11無追索權..................................................................................................................16 9.12相互起草...............................................................................................................16 9.13交易協議..................................................................................................16附表A服務A-1

 
311376687 v11過渡服務協議本過渡服務協議的日期爲[●](本「協議」)，由特拉華州的[●]公司(「買方」)和[●](一家根據《商業公司法》(安大略省)成立的公司(「賣方」)簽訂。除非本協議另有規定，否則本協議中使用的所有大寫術語應具有《採購協議》(如本協議定義)中規定的含義。「協議」應具有前言中所給出的含義。「控制人」是指單獨或與他人共同決定處理個人數據的目的和方法的實體。「數據保護法」應具有第3.3(A)節中規定的含義。「爭議」應具有第8.1(A)節規定的含義。「DPA」應具有第3.3(D)節中規定的含義。「不可抗力」對於一締約方來說，是指該締約方(或代表其行事的任何人)無法控制的事件，該事件(A)不是由於該締約方(或代表其行事的任何人)的過失或疏忽而引起或造成的，(B)該締約方(或該人)從其性質上不會合理地預見到，或者(如果合理地預見到)是不可避免的，包括天災、民事或軍事當局的行爲、恐怖主義行爲、網絡攻擊、禁運、流行病、流行病或疾病(包括新冠肺炎)或其他衛生危機或公共衛生事件，或上述任何衛生警報、檢疫或政府衛生警報的任何惡化，禁止或限制旅行或阻止任何個人到工作地點報到，戰爭、騷亂、叛亂、火災、爆炸，

 
311376687 v11-2-地震、洪水、異常惡劣的天氣條件或部件不可用，或在電腦系統的情況下，電氣或空調設備的任何故障。「授權方」應具有3.1(A)節規定的含義。「利息支付」應具有4.1(D)節規定的含義。「新服務」應具有第2.5(A)節中規定的含義。「非所得稅」應具有第4.2節規定的含義。「當事人」是指本協議的當事人。「個人數據」是指與可直接或間接識別的已識別或可識別自然人有關的任何信息，特別是可參照該自然人的身份識別特徵進行識別。「處理」和「處理」是指對個人數據或個人數據集執行的任何操作或一組操作，無論是否通過自動手段，如收集、記錄、組織、組織、存儲、改編或更改、檢索、諮詢、使用、通過傳輸、傳播或以其他方式提供披露、對齊或組合、限制、刪除或銷燬。「[編輯：商業機密。]」。「服務提供方」是指根據本協議提供服務的一方或其附屬公司。「提供者受保障方」應具有第6.3節中給出的含義。「服務提供者制度」應具有第2.8(C)節中規定的含義。「買受人」應具有前言中所給出的含義。「買方本地服務經理」應具有第2.5(A)節中規定的含義。「買方服務」應具有第2.1節中給出的含義。「買方服務經理」應具有第2.5(A)節規定的含義。「接受方」是指在本協議項下向其提供服務的一方或其附屬機構。「受保方」應具有第6.4節中給出的含義。「接收方系統」應具有第2.8(B)節規定的含義。「報銷費用(S)」應具有第4.1(C)節規定的含義。「代表」應具有第3.3(A)節規定的含義。「時間表(S)」應具有第2.2節中給出的含義。「安全條例」應具有3.1(A)節中規定的含義。

 
311376687 v11-3-「服務費(S)」應具有第4.1(A)節中給出的含義。「服務」應具有第2.1節中給出的含義。「賣方」應具有前言中所給出的含義。「賣方本地服務經理」應具有第2.5(B)節中規定的含義。「賣方服務」應具有第2.1節中給出的含義。「賣方服務經理」應具有第2.5(B)節中規定的含義。「子處理器」是指由提供商或其任何關聯公司或代表提供商或其任何關聯公司指定的、代表接收方處理與本協議有關的個人數據的任何人(包括提供商的任何第三方和任何關聯公司，但不包括提供商的僱員)。「系統」應根據上下文要求，指提供者或接受者適用的信息技術系統。「第三方產品」是指提供商或其代表作爲服務的一部分提供的第三方產品和服務，可能包括數據、API、軟體、服務模塊、硬件、支持和維護、培訓、實施、安裝、集成以及專業和其他服務。「第三方提供商」應具有第2.7節中給出的含義。第二條服務、期限和服務管理人2.1服務。在符合本協議的條款和條件下，(A)買方應向賣方提供或安排向賣方提供本協議附表A所列的服務(「買方服務」)，及(B)賣方應向買方提供或安排向買方提供本協議附表A所列的服務(「賣方服務」，以及與買方服務和任何新服務共同構成的「服務」)。除本協議或本協議附表中另有規定外，所有服務應僅供各自的接收方及其附屬公司使用和受益。在不限制附表A規定的任何特定義務和服務標準(包括其任何補充)的情況下，適用的提供商應盡商業上合理的努力，以合理和及時的方式提供或促使提供適用的服務，前提是在任何情況下，提供商都不會以低於合理的謹慎提供或導致提供適用的服務。[編輯：具有競爭性和商業敏感性的信息。]2.2服務期限。在本協議條款的約束下，買方和賣方均應向各自的接收方提供或促使向各自的接收方提供每項服務，直至(A)附表A或附表b所述的服務的期限屆滿(各自爲「時間表」，統稱爲「時間表」)或(B)根據第7.1(B)條終止服務的日期(以較早者爲準)。如果提供商提供服務的能力取決於買方服務或賣方服務(視情況而定)的持續(且這種依賴關係已告知另一方)，並且提供商根據本協議提供特定服務的能力因此類支持買方服務或賣方服務(視屬何情況而定)的終止而受到重大不利影響，則提供商提供此類從屬服務的義務應隨着此類支持買方服務的終止而自動終止

 
311376687 v11-4-或支持銷售商服務(視情況而定)。雙方應盡商業上合理的努力，在附表A中列出所有此類從屬關係，並在對附表A進行任何修訂時對其進行修訂。2.3服務的過渡性性質。雙方承認服務的過渡性，並同意真誠合作並採取商業上合理的努力，以避免中斷服務從提供商向接收方的過渡，包括根據本協議的條款協助退出服務或其中的一部分，不言而喻，提供商根據本協議第2.3條提出的任何請求所產生的任何增量成本和支出應由接收方支付。接收方同意在合理可行的範圍內儘快採取商業上合理的努力，減少或消除其及其關聯公司對每項服務的依賴。2.4新服務。(A)在本協議期限內，任何一方均可不時要求另一方提供該另一方根據本協議沒有明確義務提供的附加或不同服務(「新服務」)。收到這種請求的締約方應真誠地考慮這種請求。除非經雙方書面同意，否則任何一方均無義務提供任何新服務，包括由於雙方根據第2.4(B)條進行真誠協商後，未能就適用於提供此類新服務的條款(包括服務費)達成協議。(B)對於根據第2.4(A)節提出的任何新服務請求，買方服務經理和賣方服務經理應本着善意(I)協商適用的服務費和適用附表的附錄條款，該附錄應合理詳細地描述服務費和適用於該等新服務的性質、範圍、服務期(S)、終止條款和其他條款，以及(Ii)確定提供商因提供該等新服務而產生的任何成本和開支，包括任何啓動成本和開支。這些費用和費用應由收件人獨自承擔。經雙方書面同意的適用時間表的每一項補充，自該協議之日起應被視爲本協議的一部分，其中規定的新服務應被視爲在每種情況下根據本協議提供的「服務」，但須遵守本協議的條款和條件。2.5過渡事務經理。(A)買方應任命和指定一名資歷足夠高的個人擔任其初始服務經理(「買方服務經理」)，此人在任命和指定之日由買方聘用，直接負責協調和管理買方服務的交付，並有權就本協議項下提供服務的相關事宜代表買方行事。買方服務經理應與買方人員合作，定期處理賣方提出的與本協議項下提供服務有關的問題和事項。儘管第10.2節另有規定，根據本協議，賣方與買方就涉及服務的日常事務進行的所有通信應首先通過在附表A中就該服務指定的當地服務經理(「買方本地服務經理」)或買方服務經理以書面形式指定的其他個人進行，並在確認收據後通過電子郵件發送給賣方。如果買方本地服務經理不可用，則此後應通過買方服務經理進行溝通。如有必要，買方應根據第10.2節的規定，通知賣方任命了不同的買方服務經理或買方本地服務經理(S)。

 
311376687 v11-5-(B)賣方應任命和指定一名在任命和指定之日由賣方聘用的足夠資深的個人作爲其初始服務經理(「賣方服務經理」)，該經理應直接負責協調和管理賣方服務的交付，並有權就與本協議有關的事項代表賣方行事。賣方服務經理應與賣方人員合作，定期處理買方提出的與本協議有關的問題和事項。儘管有第10.2節的要求，買方根據本協議與賣方就涉及服務的日常事務進行的所有通信應通過附表b中關於該服務的當地服務經理(「賣方當地服務經理」)或賣方服務經理以書面形式指定的個人進行，並在收到確認後通過電子郵件發送給買方；但如果賣方本地服務經理不可用，則此後應通過賣方服務經理進行溝通。如有必要，賣方應根據第10.2節的規定，通知買方已任命不同的賣方服務經理或賣方本地服務經理(S)。2.6人。(A)任何服務的提供方應向該服務的接受方提供提供該服務所需的適當資格的人員，但有一項諒解，即這些人員應繼續受僱於或聘用於該提供方。服務提供方有權在其合理的酌處權下(I)指定哪些人員執行該服務，以及(Ii)隨時撤換這些人員。任何此類移除或替換不應作爲根據本協議支付的任何服務費或報銷費用的任何增加的基礎，也不應解除提供商根據本協議提供任何服務的義務，提供商應盡其商業上合理的努力，在將服務移交給不同人員的過程中限制對接收方的干擾。(B)如果適用的提供方提供的任何服務需要接收方人員的合作和服務，則適用的接收方應向提供方提供提供此類服務所需的人員(這些人員應具備適當的資格，以便支持提供方提供該服務)，但有一項諒解，即這些人員應繼續受僱於接收方。接收方應有權在其商業上合理的酌情決定權下(I)指定哪些人員應在提供此類服務時提供給提供方，以及(Ii)隨時撤換這些人員。因撤換或替換此類人員而給提供商帶來的任何直接成本增加應由接收方承擔，對提供商提供此類服務產生的任何直接重大不利影響不應被視爲違反本協議，接收方應盡其商業上合理的努力限制此類人員在過渡期間對提供商造成的干擾。(C)對於主要可歸因於或主要由於接收方人員的任何行動或不作爲而導致的、由接受方受保障各方承擔的任何責任，服務提供方不承擔本協議項下的任何責任，但根據服務提供方的指示採取的任何此類行動或不作爲除外。(D)本協議中的任何條款均不得授予任何提供方或其提供服務的員工或代理人直接或間接控制或指導適用接收方的運營的權利。這些員工和代理人不應被要求向適用接收方的管理層報告，也不應被視爲處於該接收方的管理或指導之下。

 
311376687 v11-6-2.7第三方提供商。雙方承認，每個提供商可以直接提供適用的服務(包括通過關聯公司)，或通過該提供商聘請的一個或多個第三方根據本第2.7節的條款提供適用的服務(每個此類第三方均爲「第三方提供商」)。每一提供商應在其合理的酌情決定權下決定是否應直接或通過第三方提供商提供適用的服務。每個服務提供方在選擇(或替換)任何此類第三方服務提供方(或其替代者)時的謹慎程度，至少應與保留該第三方提供方向該提供方提供類似服務或爲其提供類似服務的情況相同。根據第2.1節的規定，如果任何提供商決定使用一個或多個第三方提供商，則該提供商應繼續對其在本協議項下的義務以及該第三方提供商(S)違反本協議條款的任何行爲負責，就像該提供商已違反本協議條款一樣。2.8知識產權。[編輯：具有競爭性和商業敏感性的信息。]第三條補充安排3.1[編輯：具有競爭性和商業敏感性的信息。]3.2[編輯：具有競爭性和商業敏感性的信息。]3.3[編輯：具有競爭性和商業敏感性的信息。]第四條費用和付款4.1費用和付款。(A)除本協議或本協議附表另有規定外，服務接受者(或其指定人)應向服務提供者(或其指定人)支付服務費用(或服務類別，視情況而定)(每項費用構成「服務費」，統稱爲「服務費」)，如本協議附表所列。除本合同附表另有規定外，所有服務費均不包括任何非所得稅(其責任由第4.2節規定)。適用的提供商應單獨負責支付提供商及其附屬公司用於提供服務的員工的所有工資和福利以及所有所得稅、社會保障稅、失業補償、工人補償稅、其他就業稅或扣繳、保費和匯款。(B)在本協議期限內，任何服務(或服務類別，視情況而定)的服務費金額可在以下範圍內增加：(I)雙方共同同意的任何增加，(Ii)適用於任何新服務的任何服務費用，以及(Iii)在符合本協議條款和條件的情況下，提供服務的第三方提供商收取的費率或費用的任何增加，前提是各方將採取商業上合理的努力進行談判，以降低任何此類增加的金額。除服務費和報銷費用的任何月度發票外，提供商應向接收方提供合理的文件，以支持此類服務費或任何報銷費用的計算，包括與任何超過5,000美元的報銷費用有關的發票副本。(C)每一接收方應向適用的提供方報銷該提供方或其關聯公司因提供服務而發生的合理的自付費用和支出(每個此類成本或支出，「報銷費用」，統稱「報銷」

 
311376687 v11-7--收費“)。任何(I)與差旅有關的費用或(Ii)其他成本或支出，如(A)與任何服務雙方的歷史慣例有重大不符，或(B)超過5,000美元(經常性供應商費用與歷史成本無重大不符)，應事先獲得接收方的批准。在履行服務過程中發生的任何授權差旅相關費用應根據適用接收方當時適用的商務旅行政策發生並向適用接收方收取。(D)本合同項下到期和應付的服務費和報銷費應以美元開具發票並支付，除非雙方另有約定。接收方應在收到每張此類發票後六十(60)天內，通過電匯(或雙方商定的其他付款方式)向適用的服務提供方(或其指定人)支付發票中規定的服務費和報銷費用的金額(每筆付款均爲發票付款)。在未根據本協議第八條的規定及時通知開票爭議的情況下，如果適用的接收方未能在到期日之前支付該金額，則適用的接收方除應支付的金額外，還應向適用的提供方支付利息，利息從付款到期之日起至實際付款之日止，每年的默認利率爲6%(6%)，或最高法定利率(以較低者爲準)。如果發生任何賬單糾紛，適用的收件人應及時支付任何無爭議的金額。雙方可以書面形式就本協議或任何其他交易協議項下應支付的任何金額達成淨開票或其他抵銷安排。(E)接收方應及時全額支付服務費和報銷費，不得因提供方對接收方的任何義務而抵銷、反索賠或以其他方式扣留本協議項下欠提供方的任何款項，但各方根據第4.1(D)節同意的任何淨開票安排除外。4.2稅務事宜。(A)在不限制本協議任何條款的情況下，接收方應負責並支付消費稅、銷售額、使用費、增值稅、貨物和服務、轉讓、印花稅、單據、檔案、記錄和其他類似的非所得稅，在每種情況下，這些稅項都是因提供商提供服務或接收方根據本協議應支付的任何服務費而徵收或支付或評估的(統稱爲「非所得稅」)。被要求對這種非所得稅進行覈算的一方應向另一方提供適當的稅務發票，並在適用的情況下，向有關政府當局提供這種非所得稅金額已匯出的證據。雙方應盡商業上合理的努力將非所得稅降至最低，並在法律允許的範圍內，通過提交或提供任何必要的免稅或其他類似表格(包括正式簽署的適當版本的美國國稅局W-8表或美國國稅局W-9表)、證書或其他類似文件，以最大限度地減少非所得稅並獲得任何非所得稅的退款、退還、退稅等。

 
311376687 v11-8-(B)如果根據本協議支付的任何款項在法律上要求扣繳或扣除任何稅款(非所得稅除外)(包括任何服務費)，則接收方應保留扣繳或扣除此類稅款的權利，並將其支付給適當的稅務機關。除因提供方未能將正式簽署的IRS表W-9或適當版本的IRS表W-8(視情況而定)未能交付給接收方而導致的任何扣繳或扣除外，接收方應至少在到期日前五(5)天通知提供方其打算扣除或扣繳此類稅款(通知應包括擬議扣除或扣繳的計算依據和方法)，並且接收方和提供方同意在確定要求扣繳或扣除任何此類稅項的程度方面進行合理合作。並應在法律允許的範圍內，向對方提供並提供任何免稅證書、納稅表格(包括正式簽署的IRS表格W-9或適當版本的IRS表格W-8，視情況而定)或另一方合理要求的其他信息，以減少或取消根據本第4.2(B)條應繳納的任何稅款；但收款人或任何其他扣繳義務人在任何情況下均無義務向任何人支付按照適用稅法扣繳並支付給有關稅務機關的應扣繳款項的總額或任何附加額。在任何此類金額被如此適當地扣除或扣留的範圍內，就本協議而言，此類金額將被視爲已支付給被扣留的服務提供方。第五條免責聲明；合規性5.1保證免責聲明。除本協議明確規定外，雙方承認並同意所有服務均按原樣提供，每個接收方承擔因其使用和依賴服務而產生或有關的所有風險和責任，並且在適用法律允許的最大範圍內，每個提供商不對此作出任何陳述或保證。除本協議明確規定外，在適用法律允許的最大範圍內，每個提供商在此明確聲明不承擔與服務有關的所有陳述和保證，無論是明示的還是默示的，無論是事實還是法律實施、法規或其他方式，包括關於任何服務的質量、性能、不侵權、商業效用、適銷性或特定用途或目的的適銷性或不侵犯第三方任何知識產權的任何陳述或保證。5.2遵守法律法規。每一方應對其自身及其附屬公司和第三方提供商遵守適用於其在本協議項下履行的任何和所有法律負責。任何一方不得在知情的情況下采取違反任何此類適用法律的行爲，導致另一方承擔責任。第六條有限責任和賠償6.1因此而造成的損害和其他損害。即使本協議有任何相反規定，除因違反第九條而造成的任何損害外，任何一方或其任何關聯公司或代表均不對另一方或其關聯公司或代表在法律或衡平法上對任何特殊的、間接的、附帶的、懲罰性的或後果性的損害或利潤損失、收入損失、業務損失或保險成本負責，無論是在合同、侵權行爲(包括過失和嚴格責任)或其他方面。

 
311376687 v11-9-提供或未提供本協議項下的任何服務或接受任何服務，每一方特此代表自己、其附屬公司及其代表放棄任何此類損害索賠。6.2責任限制。除因違反第九條造成的任何損害外，每個提供商及其關聯公司和代表在本協議項下因任何與本協議有關的行爲或不作爲(包括履行或違反本協議)，或因銷售、交付、提供或使用本協議項下或預期提供的任何服務而造成的損失，無論是合同、侵權(包括過失和嚴格責任)或其他法律或衡平法上的損失，不得超過接收方根據本協議實際支付或應支付給該提供商的總服務費(不包括任何報銷費用)。6.3受助人賠償。每一接收方在此同意賠償適用的服務提供方及其關聯方和代表(每一方均爲「服務提供方」)，使其免受因(A)該接收方或其任何關聯方、代表或其他人使用此類服務或(B)銷售、交付、提供或使用本協議項下或預期的任何服務而產生的、與之相關或與之相關的第三方索賠、訴訟、訴訟或訴訟造成的任何和所有損失。除非此類損失是由於適用的服務提供方實質性違反本協議、充分違約、嚴重疏忽、故意不當行爲或欺詐行爲而造成的。6.4提供方賠償。各服務提供方在此同意賠償適用的接收方及其關聯方和代表(每一方均爲「接收方受保障方」)，使其免受因(A)該接收方或其任何關聯方、代表或其他人使用此類服務或(B)銷售、交付、提供或使用本協議項下或預期的任何服務而引起的、與之相關或與之相關的第三方索賠、訴訟、訴訟或訴訟造成的任何和所有損失。如果此類損失是由於適用提供商的充分違反、實質性違反本協議、嚴重疏忽、故意不當行爲或欺詐行爲而造成的。6.5違反充分性。買方未能履行其在本協議項下的義務，只要是由於充分違約而導致的，則不應構成對本協議的違反。「充分性違約」是指任何銷售實體違反採購協議第4.24條的行爲。6.6賠償程序。採購協議第8.4節的規定適用於本協議項下的賠償要求。6.7付款義務的責任。第VI條中的任何規定不得被視爲在任何方面取消或限制買方或賣方在本協議中的明確義務，即根據本協議提供的服務支付服務費和報銷費用。6.8排除其他補救措施。除根據第7.1節終止本協議並根據第7條解決與本協議有關的爭議的權利外，在適用法律允許的最大範圍內，本協議第6.3節和第6.4節的規定應是服務提供方受保方和接收方受保方針對本協議項下的任何索賠、損失、損害、費用或責任的唯一和排他性補救措施，無論這些索賠、損失、損害、費用或責任是由成文法、習慣法或民法原則、嚴格責任原則、侵權行爲、合同或其他方面引起的。

 
311376687 v11-10-6.9確認。對於根據適用法律不能排除的任何責任，任何一方均不排除責任。第七條期限和終止7.1期限和終止。(A)本協議應立即在截止日期起生效，並在下列日期之前終止：(I)任何一方根據本協議的條款有義務向另一方提供任何服務的最後日期，或(Ii)雙方共同書面同意完全終止本協議的日期。(B)如果服務提供方未能履行其在本協議項下關於該服務的任何重大義務，接收方可隨時終止本協議，但不能終止其中的一部分，(I)在向服務提供方提供至少三十(30)天的事先書面通知後，或(Ii)在服務提供方收到或立即收到書面通知後十四(14)天內，此類違約仍未得到糾正。如果此類故障無法修復，以及(Iii)如果提供商在提供此類服務時違反了任何法律。在第(I)項的情況下，接收方應向提供方支付與結束該服務有關的必要且合理的有據可查的自付費用，但員工遣散費和搬遷費用除外，但包括用於提供該服務的設備的未攤銷許可費和成本、用於提供該服務的協議項下的合同義務、提供商就任何資源或根據提供商用於提供該服務的任何其他第三方協議應支付的任何其他終止費用(或公平分配的部分，如果是任何此類設備，則爲雙方合理接受的部分)。也用於提供服務以外的目的的資源或協議(「終止成本」)，前提是(X)提供商將盡商業上合理的努力將終止成本降至最低，並且(Y)提供商將應接收方的請求提供適用於特定服務的終止成本的善意估計。(C)如果接收方未能履行本協議規定的與該服務有關的任何重要義務，包括支付到期的服務費，並且在接收方收到提供商的書面通知後十四(14)天內仍未得到糾正，則服務提供方可在事先書面通知接收方的情況下，隨時終止本協議，但不得終止本協議。如果任何服務在月底以外終止，則與該服務相關的服務費應按比例適當分攤。雙方承認，根據本協議提供的服務之間可能存在在適用的時間表中無法識別的相互依賴關係，並同意，如果提供商根據本協議提供特定服務的能力因根據第7.1(B)(I)節終止另一項服務而受到重大不利影響，則雙方應本着誠意進行談判，以修改與該受影響的持續服務相關的時間表，該修訂應與可比服務的條款和定價方法一致。7.2終止的效力。根據本協議終止任何服務後，終止服務的提供者不再有義務提供終止的服務，相關接收者也沒有義務支付與任何此類服務相關的任何未來服務費，但接收者仍有義務向相關提供者支付(A)服務費

 
311376687 v11-11-以及在終止生效日期之前提供的服務所欠和應付的補償費用，以及(B)第7.1(B)節所述的任何適用費用，這些費用應僅在接受者根據第7.1(B)(I)節終止任何服務的情況下支付。對於任何服務的終止，本協議中不完全與該終止的服務有關的條款應在任何此類終止後繼續有效，並且與本協議終止相關的第一條第2.8(E)條、第六條(包括在終止之日或之前在本協議項下產生或發生的任何可賠償損失的責任)、第七條、第九條、第十條以及所有到期和未支付的服務費和報銷費用以及根據第7.1(B)條應支付的任何適用費用的所有責任應繼續無限期地繼續存在。7.3不可抗力。(A)任何一方(或代表其行事的任何人)均不對未能履行本協議下的任何義務(付款義務除外)承擔任何責任或責任，只要該義務的履行因不可抗力而被阻止、受挫、阻礙或延遲。如果發生不可抗力，受其影響的一方應在合理可行的情況下儘快向另一方發出中止通知，說明中止的日期和程度及其原因，該方應盡商業上合理的努力消除任何此類原因，並在消除該等原因後儘快恢復履行義務。(B)在不可抗力期間，接收方有權就該服務尋求替代服務提供商(S)，如果不可抗力持續存在超過三十(30)天，則永久終止該服務(S)，但有一項理解，即接收方不需要向服務提供方提供終止的任何提前通知或支付與此相關的任何費用。第八條爭議解決8.1爭議解決。(A)如果因本協議預期的交易引起或與本協議預期的交易有關的任何爭議、爭議或索賠，或本協議任何條款的有效性、解釋、違反或終止，或任何服務成本的計算或分攤，包括根據任何法律尋求補救或主張權利的索賠(各自爲「爭議」)，買方和賣方同意，買方服務經理和賣方服務經理(或買方和賣方指定的其他人)應本着善意進行談判，試圖友好地解決該爭議。如果在發出首次書面通知後三十(30)天內(或在雙方同意的較長期限之後)，該爭議仍未得到雙方滿意的解決，則該爭議應按照《採購協議》第10條所述的爭議解決程序解決；但該爭議解決程序不得修改或增加雙方在本協議項下可獲得的補救措施。(B)在任何關於服務費金額的爭議中，如果爭議最終根據第8.1(A)條規定的爭議解決程序得到解決，並且確定服務提供方已向接收方開具發票，並且接收方已向服務提供方支付的服務費高於或低於服務費應支付的金額，則(I)如果確定接收方多付了服務費，則服務提供方應在確定後至少五(5)個工作日的下一次發票付款時向接收方退還相當於

 
311376687 v11-12-此類多付；以及(Ii)如果確定接收方少付了服務費，則接收方應在確定後至少五(5)個工作日在下一次發票付款時向服務提供方報銷相當於該少付金額的現金，報銷金額可計入根據第4.1(D)節達成的任何淨賬單或其他抵銷安排中。第九條保密9.1保密信息的處理。每一方應並應促使其關聯方及其董事、高級管理人員、經理、僱員、顧問、代表和代理人(統稱爲相關人員)在本協議期限內，將另一方根據本協議所提供的所有已知爲機密或專有的信息(「保密信息」)視爲機密信息，對其保密，並且不得使用、披露或允許向任何人披露，除非是爲了履行接收方在本協議項下的義務。接收方或其關聯公司以非保密方式從另一來源獲得另一方的任何保密信息，除非該等信息(I)是或成爲公衆普遍可獲得的信息，而不是由於接收方或其任何關聯方違反本協議的結果，前提是接收方或其關聯公司不知道該其他來源受該另一來源與披露方或其任何關聯公司之間的保密協議的約束，(Ii)在披露方或其關聯公司披露該信息之前，該信息由接受方或其關聯公司合法擁有，並繼續按照獲取該信息的條款持有，但本條第(Ii)款不包括賣方擁有的關於該企業、轉讓的子公司、持續僱員、轉讓的資產和承擔的負債的信息，除非該等信息是賣方或其關聯公司在交易結束後合法地從第三方(爲免生疑問，不包括任何商業服務提供商)處收到的，並且繼續按照獲取該信息的條款持有，(Iii)獨立於披露方或其關聯方披露的信息而開發，(Iv)被書面同意爲非保密的當事人，(V)任何適用的法律或證券市場規則要求披露；但在適用法律允許的範圍內，接受方應向披露方提供關於該要求的書面通知，以使披露方能夠(由披露方承擔費用)尋求保護令或以其他方式防止此類披露，接受方應利用其商業上合理的努力，由披露方承擔費用和披露方的書面請求，與披露方合作，以獲得適當的保護令或對此類信息進行保密處理，或者(Vi)向任何類型的潛在融資來源、投資者或貸款人披露；但該第三方須受保密協議約束，或(B)與首次公開招股或直接上市有關，包括在其中所載的任何註冊聲明、初步招股說明書或最終招股說明書或其任何修訂或補充文件或相關材料中，以及(B)與首次公開招股或直接上市有關，以及與招股有關的銀行家、財務和法律顧問及潛在投資者。如果接收方的相關人員或從接收方收到此類機密信息的任何其他人(包括根據本條款第9.1條允許接收方向其披露此類機密信息的任何融資來源、投資者或貸款人)的任何行動或未採取行動將違反本條款，則接收方應根據本條款承擔違反接收方契約的責任。第十條總則10.1無機關。本協議中的任何內容不得以任何方式或任何目的被視爲任何一方作爲非關聯方的代理人處理該另一方的業務。一個

 
311376687 v11-13-本協議項下的任何服務的提供方在履行此類服務時應作爲獨立承包商，而不是接收方的代理人，保持對其員工、其分包商及其員工的控制，並遵守所有扣繳收入的來源要求，無論是聯邦、國家、州、地方還是外國的。10.2個通知。本協議項下的所有通知和其他通信應以書面形式發出，只有在以下情況下才被視爲已正式發出：(I)如果是親自遞送，則應被視爲已正式發出：(I)如果是親自遞送，(Ii)如果以掛號或認證的頭等郵件郵寄，則在郵寄日期後兩(2)個工作日，(Iii)預付郵資，(Iii)在保證次日遞送的隔夜航空快遞服務的下一個工作日，或(Iv)如果在太平洋時間下午5：00之前通過電子郵件發送，則在同一天，否則，在發送後一(1)個工作日(除非發送者收到未送達或「退回」消息)，在每種情況下，向另一方發送以下地址或電子郵件地址(或根據本條款通過通知指定的人或個人或其他地址或電子郵件地址)：(A)如果給買方，致：北極狼網絡公司，Inc.科倫賓路伊甸園草原，MN 55347。注意：法律部電子郵件：Legal@arcticwolf.com，副本至：Cooley LLP 3175 Hanover Street Palo Alto，CA 94304-1130Eric Jensen；Kate Nichols電子郵件：alieberman@Cooley.com；ejensen@Cooley.com；Knichols@Cooley.com(B)如果賣給賣家，請發送至：BlackBerry Limited 2200 University Ave。E·滑鐵盧，電話：N0.2萬0A7注意：首席法務官電子郵件：Legal@Blackberry.com，並將副本複製到：Morison&Foerster LLP 4200Republic Plaza 370第17 Street Denver，CO 80202-5638如果本協議的任何規定或其對任何人或情況的適用被有管轄權的法院裁定爲無效、無效或不可執行，則本協議的其餘條款或該規定對個人或情況的適用或在

 
311376687 v11數據中心和硬件託管美國事件響應移動應用程序通知美國Cylance MDR，Aurora Protect，Aurora終端防禦，Aurora終端防禦移動插件，Aurora託管終端防禦電子郵件交付服務美國CylanceENDPOINt，Cylance EDGE，Cylance MDR，Aurora Protect，Aurora終端防禦，Aurora終端防禦移動插件，Aurora按需管理終端防禦，Aurora管理終端防禦雲服務提供商美國/愛爾蘭Cylance MDR，Aurora管理終端防禦安全信息和事件管理服務德國CylanceMDR帶外通信工具美國Cylance MDR問題管理門戶網站CylanceEDGE、Cylance MDR、Aurora Protect、Aurora Endpoint Defense、Aurora Endpoint Defense Mobile Addon、Aurora託管終端按需防禦、Aurora託管終端防禦

 
311376687 v11使用以下授權子處理器交付服務：客戶數據將存儲在客戶在提供之前選擇的地理區域中。名稱用途數據處理地點附加信息[編校：受第三方保密義務約束的供應商合同。]客戶所選地區的雲服務提供商最終用戶聯繫信息和服務運營收集的數據澳大利亞、巴西、德國、日本、美國[編輯：受第三方保密義務約束的供應商合同。][編輯：受第三方保密義務約束的供應商合同。]數據分析服務提供商通過服務運營收集的數據澳大利亞、德國、美國[編輯：受第三方保密義務約束的供應商合同。][編輯：受第三方保密義務約束的供應商合同。]移動應用程序通知服務提供商消息通知標識美國[編輯：受第三方保密義務約束的供應商合同。][編輯：受第三方保密義務約束的供應商合同。]電子郵件交付服務提供商電子郵件地址美國[已編輯：受第三方保密義務約束的供應商合同。][編輯：受第三方保密義務約束的供應商合同。]電子郵件交付服務提供商電子郵件地址美國[已編輯：受第三方保密義務約束的供應商合同。]

 
附件D《知識產權轉讓協議》表格[見附件]

 
機密約定形式知識產權轉讓協議本知識產權轉讓協議(「協議」)於2024年(「生效日期」)[●]由[●]、[●](「賣方」)、[●]、[●](統稱爲「出讓人」)和[買方]訂立。另一方面，[●](「受讓人」)。轉讓人和受讓人統稱爲「當事人」，單獨稱爲「當事人」。鑑於賣方、受讓人、[受讓子公司買方]和[受讓子公司母公司]於2024年[●]簽訂和訂立的特定股權和資產購買協議(下稱「受讓方」)，根據該協議，轉讓人將按照《受讓方協議》中規定的條款和條件，向受讓方轉讓、轉讓、轉讓和交付與業務有關的某些資產和負債，包括受讓方商標和受讓方域名；因此，現在，出於良好和有價值的對價，雙方同意如下：1.定義本協議中使用但未在本協議中另行定義的大寫術語將具有EAPA中規定的含義。2.作業。在不限制《EAPA》任何規定的情況下，各出讓人在此不可撤銷地、永久地向受讓人轉讓、傳達和轉讓轉讓商標和域名的所有權利、所有權和權益，如下所示：2.1轉讓商標。各轉讓人在此不可撤銷地、永久地向受讓人轉讓、傳達、轉讓和交付在全世界範圍內對附件A(「轉讓商標」)所列商標的所有權利、所有權和利益。2.2轉讓域名。每一出讓人在此不可撤銷地、永久地向受讓人轉讓、傳達、轉讓和交付在全世界範圍內對附件b中確定的域名和相關注冊(「已轉讓域名」)的所有權利、所有權和權益。3.進一步保證。每名轉讓人特此授權與美國專利商標局和任何其他適用的註冊商或政府機關記錄本協議，以便向受讓人出售、轉讓和交付轉讓的商標和域名。各轉讓人應迅速簽署此類書面文件，並在不向受讓人支付任何費用的情況下，提供其他合理的合作，並採取合理必要或適當的其他行動，以確保受讓人在本協議中向轉讓商標和轉讓域名轉讓的權利、所有權和利益。如果受讓人在使用商業上合理的努力後，不能確保轉讓人或受讓人的繼任者或受讓人簽署本協議下受讓人有權獲得的任何文件，則受讓人在此不可撤銷地指定和指定受讓人及其正式授權的官員和代理人作爲該受讓人的代理人和實際代理人，再加上利益，簽署和歸檔任何文件，其法律效力和效力與該受讓人簽署的文件相同。4.其他。4.1適用法律和管轄權。本協議應受紐約州法律管轄，並按照紐約州法律解釋和執行，但不適用紐約州以外任何司法管轄區的法律衝突原則(無論是紐約州法律還是任何其他司法管轄區的法律)。在每一方有權在任何法院尋求具體履行、禁令救濟和/或其他非金錢救濟的情況下，轉讓人和受讓人之間就本協議或本協議涵蓋的標的產生的任何爭議、爭議或索賠均可提交給紐約州的任何州或聯邦法院。轉讓人和受讓人特此同意

 
任何此類爭議、爭議或索賠的保密協議格式，並提交紐約州和聯邦法院的管轄權。4.2其他。EAPA(雜項)第10條在作必要的變通後將適用於本協議，如同本協議中所述。4.3與EAPA衝突。如果EAPA與本協議之間存在任何衝突或其他差異，則以EAPA的規定爲準。4.4對應方。本協議可以一式兩份簽署，每一份都將被視爲正本，但兩者合在一起將構成同一份文書。本協議自雙方收到另一方簽署的本協議副本之日起生效。除非本協議(包括展品)另有規定，在(A)成交和(B)雙方收到由另一方簽署的本協議副本的時間(以較晚者爲準)之前，本協議無效，任何一方均不享有本協議項下的任何權利或義務(無論是根據任何其他口頭或書面協議或其他通信)。[本頁的其餘部分特意留空；簽名後跟着。]

 
[知識產權轉讓協議簽字頁]雙方自生效之日起由其正式授權的代表簽署本協議，特此爲證。名稱：[●]依據：名稱：標題：[●]依據：名稱：標題：受讓人：[●]依據：名稱：標題：

 
證據A：轉讓商標申請人/註冊人/所有者商標與形象國家應用程序。不是的。提交日期登記。不是的。註冊日期Cylance Inc.Cylance United阿拉伯EMR 268935 2017年2/28 268935 2018年2/21 Cylance Inc.Cylance United阿拉伯EMR 268936 2/28/268936 2018年1/21 Cylance Inc.Cylance阿根廷3568103 12/21 2016年4/6 Cylance Inc.2016.2930972 3/22/22 Cylance Inc.澳大利亞Cylance 1524063 11/5 1524063 4/26 Cylance Inc.巴西Cylance Inc.912026510 12/8Cylance Inc.Cylance Inc.巴西Cylance Inc.912026596 2016.12/8/912026596 2018.8/21 Cylance Inc.加拿大Cylance Inc.1601126 11/5 TMA919113 11/2/2015.Cylance Inc.瑞士Cylance Inc.2016.11/30 2016.1336940 11/30 Cylance Inc.2016.1235579 12/27/2016.1251338 6/14/2017 Cylance Inc.中國11709078 11/7/2014 11709078 4/14 Cylance Inc.Cylance Inc.Cylance Inc.哥倫比亞Cylance Inc.1336940 2016年11/30 1336940 Cylance Inc.2016年11/30 Cylance Inc.古巴1336940 11/30 Cylance Inc.2016.11/30 Cylance Inc.歐洲聯盟(EUTM)011338662 11/12 011338662 2/16 Cylance Inc.英國011338662 2012.12/12 UK00911338662 2/16 Cylance Inc.香港303983446 12/5/2016 Cylance Inc.印尼D002016061001/8Cylance Inc.印度尼西亞Cylance Inc.2018年12月8日J002016060998 2018.IDM000600799 2018年2月23日Cylance Inc.以色列Cylance Inc.1336940 2016年11月30日1336940 Cylance Inc.2016年11月30日印度Cylance Inc.2016年11月30日Cylance Inc.2016.Cylance Jordan 150697 12/5 150697 10/19/2017 Cylance Inc.日本Cylance Inc.20166026895 3/11 8242/22

 
Cylance Inc.韓國Cylance Inc.1336940 2016年11月30日1336940 Cylance Inc.2016年11月30日墨西哥Cylance Inc.2016年11月30日1336940 2/15 Cylance Inc.Cylance Malaysia 2016013877 2016年12月22-22 2016013877 8/7 Cylance Inc.2016013876 12/22 2016年3-8 Cylance Inc.Cylance挪威1336940 13/30 11/30 Cylance Inc.新西蘭Cylance Inc.秘魯Cylance Inc.686674 2016年12月7-00016704 2017年5-10-10 Cylance Inc.俄羅斯Cylance Inc.1336940 2016年11-30-30 1336940 11/30 Cylance Inc.新加坡Cylance Inc.40201609317Y 6/9/2016 40201609317Y 9/30 Cylance Inc.土耳其1336940 2016年11-30-30 Cylance Inc.臺灣地區Cylance Inc.105073384 12/7-9/16 Cylance Inc.美國Cylance Inc.836405/27-45 892232014年Cylance Inc.Cylance Inc.WIPO 1336940 2016年11月30日1336940 2016年11月30日Cylance Inc.南非Cylance Inc.201635811 2016年12月5日201635811 1/2 Cylance Inc.201635812 201635812 1/2 Cylance Inc.(日文片假名爲2016112015 10/13/2016.5964978 7/21/2017 Cylance Inc.(風格化)澳大利亞1739645 12/7/2015 1739645 5/5/2016 Cylance Inc.加拿大1758154 2016年7月12日TMA957656 2016年9月12日

 
Cylance Inc.Cylance Inc.(風格化)中國18524473 18524473 2015.12-7 18524473 Cylance Inc.(風格化)中國18524474 18524474 12-7-18524474 2017.12-21 Cylance Inc.(風格化)歐洲聯盟(EUTM)014887707 2015.12-12-4 Cylance Inc.(風格化)英國014887707 12-7-12英國2015.UK00914887707 2016.12-12日本Cylance Inc.(風格化)2015121092-12-8Cylance Inc.Cylance Inc.(程式化)美國86655881 2015年6月9/5125156 2017年1/17 Cylance Inc.美國87952809 2018年6/7 5997739 2/25

 
Cylance Inc.帶有盾牌的Cylance智能防病毒徽標美國87954326 2018年6月8日5997742 2/25 Cylance Inc.帶有雙螺旋盾牌設計中國29397760 3/2 2018 29397760 12/28 Cylance Inc.Cylance/雙螺旋盾牌設計中國29397759 3/2 2018年29397759 2/21 Cylance Inc.美國Cylance AVERt 97485507/1/22 7317371 2/27/27 Cylance Inc.Cylance AVERt United States 97470734 6/22 7121182 7/25CylanceAVERt WIPO 1683138 1683138 7/8/2022 Cylance Inc.澳大利亞CylanceAVERt  Cylance Inc.CylanceAVERt加拿大Cylance AVERt 1683138 7/8/2022 7/8/2022 Cylance Inc.歐洲聯盟(EUTM)1683138 7/8/2022 1683138 7/8/2022 Cylance AVERt英國1683138 7/8 1683138 7/8/2022 Cylance AVERt日本1683138 7/8/8/2022 Cylance Inc.CylanceAvert新加坡1683138 1683138 7/8/2022年Cylance Inc.Cylance GATEWAY美國97470754 6/22/7121185 7/25/2023年Cylance Inc.美國CylanceGATEWAY美國97485501 7/1/2022 7121629 7/25/2022 Cylance Inc.WIPO 1683142 7/8/8/2022 Cylance Inc.澳大利亞1683142 7/8/8 Cylance GATEWAY Cylance Inc.加拿大1683142 7/8/2022 Cylance Inc.

 
Cylance Inc.英國Cylance GATEWAY英國1683142年7月8日1683142 7月8日Cylance Inc.Cylance GATEWAY日本1683142年7月8日1683142 7月8日Cylance Inc.新加坡Cylance GATEWAY新加坡2022年7月8日1683142 7/8歐洲聯盟(EUTM)018088261 6/27/27英國Cylance Inc.018088261 6/27 UK00918088261 1/17美國賽朗斯公司88248032-01-3 6038132 4-21賽朗斯公司世界知識產權組織1673558-06-22 2022 6-22-22澳大利亞賽朗斯公司2018年6-22 1673558 6-22-22加拿大賽朗斯公司1673558 6-22-22-22  賽倫斯公司新加坡1673558 6-22-22-22-22-22美國賽朗斯公司Cylance Inc.歐洲聯盟(EUTM)017940988 2018年8月10-017940988 2018年12-20 Cylance Inc.英國2018年8月10-10英國2018年12-20 Cylance Inc.日本2018102597 2018年8-10 6128189 3/8 Cylance Inc.美國87795224 2018年2-13  Cylance Inc.美國88017100 6/27-5836042 8/13Cylance Inc.英國017260985 017260985 9/29 UK00917260985 2018年9/24 Cylance Inc.日本2017130181 9/29 6037163 4/20 Cylance Inc.美國Cylance Inc.87469882 5/31/2017 5571576 9/25 Cylance Inc.WIPO 1673568 6/22 1673568 6/22 Cylance Inc.澳大利亞1673568 6/22 173568 6/22  Cylance Inc.新加坡CylanCEOPTICS 1673568 2022年6月22日1673568

 
Cylance Inc.美國87469892-5-31 5536885 2018年8-7-7 Cylance Inc.Cylance PERSONA美國97470713 6-22-22 7121180 7-25-20 Cylance Inc.Cylance PERSONA美國公司97485495 7-7-25 Cylance Inc.Cylance PERSONA WIPO 1683140 7/8-16-22 Cylance Inc.澳大利亞1683140 7-8-8-22 Cylance PERSONA加拿大公司1683140 7/8-888000796 2018年6月14 5997794 2020年2月25日Cylance Inc.CylanCEV美國86019673 2013年7月25日4700636 3月10日

 
Cylance Inc.澳大利亞雙螺旋盾構設計1726084 2015年10月7月1726084 2016年4月5日Cylance Inc.雙螺旋盾構設計加拿大1749257 10/6 TMA997848 2018年5/31 Cylance Inc.雙螺旋盾構設計歐洲聯盟(歐盟)2015.10/6 014653653 4/13 Cylance Inc.雙螺旋盾構設計英國2015.014653653 10/6英國2016年10月914653653 4/13 Cylance Inc.雙螺旋盾構設計日本2015097435

 
Cylance Inc.雙螺旋盾牌設計新加坡40201609320Q 2016年9月40201609320Q 2016.30 Cylance Inc.雙螺旋盾牌設計美國86655878 2015年6月5169214 3/28 Cylance Inc.雙螺旋盾牌設計(彩色)美國87201455 2016年10月5171653 2017年3月28-28 Cylance Inc.美國Infinity 86173889 1/23 4551950 6/17 Cylance Inc.知道真相歐洲聯盟(EUTM)016251159 1/132017年11月英國016251159-11-13英國00916251159 2017.Cylance Inc.澳大利亞S設計與矛業有限公司1728750-10-16-1728750 10-16-2015歐洲聯盟(EUTM)014684666 10-15

 
Cylance Inc.S設計與長矛英國014684666 10/15 UK00914684666 1/1/2016 Cylance Inc.澳大利亞盾牌設計公司1735953 11/19 1735953 4/26 Cylance Inc.加拿大盾牌設計公司2015.11/19 TMA957633 12/9/2016 Cylance Inc.盾牌設計歐洲聯盟(EUTM)014814586 11/20/2016 Cylance Inc.盾牌設計英國2015UK00914814586 5/312016年Cylance Inc.盾牌設計日本2015115107-11-24 5826264 2-12

 
Cylance Inc.美國防護罩設計公司86642506 2015.27 4870795 2016.12/15 Cylance Inc.澳大利亞的AI 1751441 2/10/2016 1751441 5/25 Cylance Inc.加拿大的AI 1766637 2/5/5 TMA1039910 7/11/2016 Cylance Inc.歐洲聯盟(EUTM)的AI 015086572 2/9/6 Cylance Inc.英國的AI 015086572 2/9/6Cylance Inc.THREATZERO澳大利亞1758357 1758357 3/11 1758357 7/27 Cylance Inc.THREATZERO加拿大1772193 3/14 2016.TMA1002529 8/10 Cylance Inc.THREATZERO日本2016027975 3/14 2016.5897598 11/18 Cylance Inc.THREATZERO美國86759649 9/17 5346764 11/28/2017 Cylance Inc.THREATZERO盾牌設計美國公司000779 6/14 58989 8/13

 
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戰略客戶支持協議附件E[見附件]

 
311393987 v11[買方]和[賣方]之間商定的保密戰略客戶支持協議，日期爲[●]

 
311393987 v11目錄頁-I-文章I定義.......................................................................................................1第二條服務、持續時間和服務經理.................................................3 2.1服務..............................................................................................................................3 2.2留存服務...............................................................................................................3 2.3服務持續時間..........................................................................................................3 2.4服務標準..........................................................................................................3 2.5合作；客戶成功........................................................................................3 2.6知識產權；Data.................................................................................................4 2.7系統安全.................................................................................................................52.8數據保護..................................................................................................................5第三條免責聲明；合規........................................................................................6 3.1擔保免責聲明...................................................................................................6 3.2遵守法律法規............................................................................6第四條費用和支出.......................................................................................7 4.1費用和支出...................................................................................................7 4.2稅務事項........................................................................................................................7第五條有限責任和保障............................................................7 5.1間接損害和其他損害....................................................................................7 5.2責任限制.......................................................................................................8 5.3發行版和銷售商Indemnity.............................................................................................8 5.4買方賠償..........................................................................................................8 5.5賠償程序...............................................................................................8 5.6排除其他補救措施............................................................................................8 5.7確認......................................................................................................................8第六條期限和終止.............................................................................................8 6.1期限和終止。......................................................................................................8 6.2終止.........................................................................................................的影響9第七條爭端解決...................................................................................................9 7.1爭議解決。............................................................................................................9第八條一般規定...............................................................................................10 8.1無代理.......................................................................................................................10 8.2通知.............................................................................................................................10

 
311393987 v11目錄(續)第II-8.3頁可分割性..................................................................................................11 8.4完整協議.............................................................................................................11 8.5無第三方受益人...........................................................................................11 8.6適用法律................................................................................................................11 8.7修正案......................................................................................................................11 8.8附件、展品和附表的優先順序............................................................11 8.9對應的.....................................................................................................................11 8.10可分配性；更改控制....................................................................................12 8.11無追索權..................................................................................................................12 8.12相互起草...............................................................................................................12 8.13交易協議..................................................................................................12附件、附件和時間表附件1治理和運營支持附件A黑莓解決方案許可協議附件B黑莓技術支持服務計劃說明附件C-1[編輯：專有客戶數據，受第三方保密義務約束。]附件C-2[經過編輯：專有的客戶數據，受第三方保密義務的約束。]附件C-3[經過編輯：專有的客戶數據，並受第三方保密義務的約束。]附件D產品附件E數據處理協議附表C-1A[編輯：專有的客戶數據，並受第三方保密義務的約束。]附表C-10億[編輯：專有客戶數據，並受第三方保密義務的約束。]附表C-2[編輯：專有的客戶數據，並受第三方保密義務的約束。]

 
311393987 v11戰略客戶支持協議本戰略客戶支持協議的日期爲[●](本「協議」)，由特拉華州的[●]公司(「買方」)和[●](一家根據《商業公司法》(安大略省)註冊成立的公司(「賣方」)簽訂。除非本協議另有規定，否則本協議中使用的所有大寫術語應具有《採購協議》(如本協議定義)中規定的含義。L S鑑於，買賣雙方已訂立日期爲[●]的該等股權及資產購買協議(「購買協議」)，據此，買方購買轉讓的附屬公司股權及轉讓的資產，並承擔賣方或其他銷售實體的負債，賣方向買方出售、轉讓、轉讓及轉讓所有轉讓的附屬公司股權、轉讓資產及承擔的負債；鑑於，採購協議要求雙方在成交時簽訂本協議，以使賣方(或其適用關聯公司)能夠繼續履行構成例外合同(如採購協議中的定義)的某些客戶合同下的義務；鑑於，採購協議要求買方和賣方在成交日期或之前簽署和交付本協議。因此，考慮到前述和本協議中包含的相互協議，買方和賣方擬受法律約束，特此同意如下：第一條定義本協議中使用的下列大寫術語應具有下列含義：「協議」應具有序言中所述的含義。「BlackBerry協議」是指BlackBerry解決方案許可協議和BlackBerry技術支持服務計劃說明。「黑莓解決方案許可協議」是指如附件A所列管理客戶使用產品(S)的協議。「黑莓技術支持服務計劃說明」是指描述客戶有權獲得的技術支持服務級別的文件，如附件b所示。「客戶」應指所有[編輯：專有客戶數據，並受第三方保密義務約束。]「客戶特定條款」是指適用於[編輯：專有客戶數據並遵守第三方保密義務]的附件C-1，適用於[編輯：專有客戶數據且遵守第三方保密義務]的附件C-2，以及適用於[編輯：專有客戶數據且遵守第三方保密義務。]的附件C-3。

 
311393987 v11-2-「爭議」應具有第7.1節中給出的含義。「DPA」應具有第2.8節中給出的含義。“[編輯：專有客戶數據，受第三方保密義務約束。]客戶“是指附表C-2中所列的人員。「[編輯：專有的客戶數據並受第三方保密義務的約束。]客戶」應指附件C-3中定義的人員。「[編輯：專有的客戶數據，並受第三方保密義務的約束。]客戶」應指附表C-10億中列出的人員。「當事人」是指本協議的當事人。「個人數據」是指與可直接或間接識別的已識別或可識別自然人有關的任何信息，特別是可參照該自然人的身份識別特徵進行識別。「處理」和「處理」是指對個人數據或個人數據集執行的任何操作或一組操作，無論是否通過自動手段，如收集、記錄、組織、組織、存儲、改編或更改、檢索、諮詢、使用、通過傳輸、傳播或以其他方式提供披露、對齊或組合、限制、刪除或銷燬。「產品」是指附件D所列的任何產品、服務、計算機軟體產品或產品，其研究、開發、設計、銷售、營銷或分發(A)在與企業有關的交易結束前的任何時間，或(B)由受讓子公司在與企業相關的交易結束前進行的。「買受人」應具有前言中所給出的含義。「買方受補償方」應具有第5.3節中給出的含義。「保留的服務」應具有第2.2節中給出的含義。「賣方」應具有前言中所給出的含義。「賣方受賠償方」應具有第5.4節中給出的含義。「賣方服務經理」應具有第2.5(B)節中規定的含義。「服務」應具有第2.1節中給出的含義。「[已編輯：專有客戶數據，並受第三方保密義務的約束。]客戶」應指附表C-1A所列人員。

 
311393987 v11-3-「交通安全協議」應具有第2.5(A)節規定的含義。在本協議條款和條件的約束下，買方應向賣方提供或安排向賣方提供以下服務(「服務」)，在每種情況下，僅就適用的產品(S)：(A)除保留的服務外，「黑莓」在黑莓解決方案許可協議中規定的義務，在適用的客戶特定條款中被確定爲買方的服務，以代表賣方爲每個客戶的利益；和(B)除保留服務外，在《BlackBerry技術支持服務計劃說明》中規定的、在賣方代表賣方爲每個客戶的利益而合理要求的適用客戶特定條款中確定爲買方服務的「BlackBerry」的維護、支持和服務。賣方應繼續按照適用的客戶特定條款爲客戶提供某些服務，經雙方書面同意的此類其他服務，包括替換服務(「保留服務」)，買方應提供第2.1(B)條所要求的所有其他服務。在本協議條款的約束下，買方應向賣方提供或安排向賣方提供各項服務，直至就每個客戶而言：(A)按照附件C-1至C-3的規定，該客戶當時的適用產品的當前合同期限屆滿之日(S)，或(B)根據第6.1(B)款或第6.1(C)款終止該服務之日(均爲「服務條款」)，以較早的時間爲準。(A)買方應任命和指定一名資歷足夠高的個人擔任其初始服務經理(「買方服務經理」)，此人在任命和指定之日由買方聘用，直接負責協調和管理服務的交付，並有權就本協議項下提供服務的相關事宜代表買方行事。買方服務經理應與買方人員合作，定期處理賣方提出的與本協議項下提供服務有關的問題和事項。買方服務經理可能與根據雙方於本協議日期生效的過渡服務協議(以下簡稱「TSA」)指定的買方服務經理相同。(B)賣方應任命和指定一名在任命和指定之日由賣方聘用的足夠資深的個人作爲其初始服務經理(「賣方服務經理」)，該經理有權代表賣方就與本協議有關的事項行事。賣方服務經理應與賣方人員合作，定期處理買方提出的與本協議有關的問題和事項。賣方服務經理可以是根據TSA指定的賣方服務經理。

 
311393987 v11-4-(C)雙方應真誠合作，管理本協議項下與提供服務有關的事項，包括協調定期會議、編寫和提交報告，以及附件1規定的任何其他相關責任。(D)對於客戶成功事項，包括如果客戶指控違反產品合同，提出任何問題或問題，或以其他方式威脅到與產品相關的糾紛(S)，包括例如：與黑莓解決方案許可協議第2-4、6-8或10-13節有關的事項，任何黑莓技術支持服務計劃描述下預期的支持服務，雙方應真誠合作，以解決客戶的關切。除非雙方另有約定(包括但不限於購買協議或任何其他交易協議規定的賠償義務和其他補救措施)，買方和賣方承認並同意，黑莓協議項下因情況、行爲或不作爲而產生或與之相關的所有賠償義務，以及與服務有關的所有責任，均由買方(而非賣方)負責。買方和賣方承認並同意，黑莓協議或客戶特定條款下的所有其他賠償義務，包括因(I)截止日期之前或(Ii)截止日期之後因保留服務而產生的情況、作爲或不作爲或與之相關的賠償義務，以及與(I)和(Ii)有關的所有責任應由賣方(而不是買方)負責。(E)不遲於客戶關於產品的合同到期日前六(6)個月(或考慮到客戶合同的滾動到期日期，最早在合理可行的情況下)(S)，雙方應真誠合作，通知有關客戶：(I)賣方不再提供產品(S)；及(Ii)客戶應直接與買方簽訂合同，繼續使用產品(S)。除前述規定外，只要買方同意與該客戶簽訂繼續使用產品的合同(S)，雙方應盡商業上合理的努力，防止因該客戶使用該產品(S)而受到不適當的干擾或產生不利影響。買方應向賣方提供提供服務所需的合格的適當人員。買方有權(A)指定哪些人員執行服務，以及(B)隨時撤換這些人員。2.6知識產權；數據。(A)本協議和根據本協議提供的服務不應影響或導致任何知識產權或技術的任何權利或所有權的轉讓。任何一方均不得因提供本協議項下的服務而獲得另一方的任何知識產權或技術的任何權利、所有權或利益(本節2.6中規定的明示許可權除外)。爲免生疑問，本協議中的任何條款均不得限制或修改購買協議或任何其他交易協議中規定的任何知識產權或技術的權利、所有權或許可證的轉讓。(B)買方確認交易完成後，賣方依靠買方服務根據黑莓協議向每個客戶提供產品(S)，包括開發、改進、託管、支持、維護、運營、更新、提供和以其他方式提供客戶購買的適用產品(S)。根據第2.6(A)條的規定，僅在賣方需要訪問和使用買方或其任何關聯公司擁有或控制的、僅爲執行保留服務所必需的特定技術和知識產權的範圍內，買方特此授予賣方有限的、非排他性的、不可轉讓的、不可再許可的、可撤銷的、完全付費的、免版稅的權利，僅在適用的服務期限內，將此類技術和知識產權用於執行保留服務的唯一和有限目的(以及

 
311393987 v11-5-此類技術或知識產權的使用受與第三方簽訂的許可或其他協議管轄，但須遵守其中規定的任何適用限制或其他要求)。爲免生疑問，本第2.6(B)節規定的許可證不允許賣方或其關聯公司修改或準備買方或其任何關聯公司擁有或控制的任何技術或知識產權的衍生作品。(C)在買方、賣方和客戶之間，客戶保留所有客戶數據的所有權(定義見黑莓解決方案許可協議)。關於匿名數據(如黑莓解決方案許可協議中的定義)，在買方和賣方之間，買方應擁有所有匿名數據，買方應僅在賣方履行保留服務所需的範圍內向賣方及其關聯公司提供適用的匿名數據。2.7系統安全。(A)如果一方或其關聯方(「訪問方」)(視情況而定)被允許訪問另一方或其關聯方(「授權方」)與提供服務或保留服務相關的系統，則訪問方應遵守作爲附件E(統稱爲「安全條例」)所附的授權方適用的所有安全政策、程序和指南(包括物理安全、網絡訪問、Internet Plus-related安全、保密和個人數據安全指南)，並且不得故意篡改，損害或規避授權方或其任何附屬公司採用的任何安全或審計措施。訪問方只能訪問和使用授權方及其附屬公司已被授予訪問和使用權的系統。(B)各訪問方應採取措施，將訪問權限僅限於訪問方有權訪問系統的人員，並防止未經授權訪問、使用、銷燬、更改或丟失系統中包含的信息，包括將本協議和《安全條例》中規定的限制通知此類人員。(C)如果訪問方在任何時候確定任何此類人員試圖規避或已經規避《安全條例》，任何未經授權的人員已經或曾經訪問系統，或任何此類人員從事了合理預期會導致授權方或其任何關聯方的數據、信息或軟體未經授權訪問、使用、銷燬、更改或丟失的活動，訪問方應迅速(無論如何在其確定後二十四(24)小時內)通知授權方，以便各方能夠合作終止任何此等人員訪問相關係統的行爲。此外，如果授權方合理地相信任何接入方人員從事了第2.7(C)節所述的任何活動或以其他方式構成安全問題，則授權方有權在向接入方發出合理通知後，拒絕該人員訪問系統。每一接入方應提供相關授權方可能要求的合理合作，以調查對系統的任何未經授權的訪問。2.8數據保護。在提供服務需要處理個人數據的範圍內，買方關於處理與提供服務相關的個人數據的義務應由雙方在附件E中規定的數據處理協議(「DPA」)中相互商定。在本協議與DPA之間存在任何衝突的情況下，應以DPA爲準。

 
311393987 v11-6-第三條免責聲明；合規性3.1保證免責聲明。除本協議明確規定外，雙方承認並同意所有服務均按原樣提供，賣方承擔因使用和依賴服務而產生或有關的所有風險和責任，買方在適用法律允許的最大範圍內不對此作出任何陳述或保證。3.2遵守法律法規。每一方應負責遵守適用於其在本協議項下履行的任何和所有法律。任何一方不得在知情的情況下采取違反任何此類適用法律的行爲，導致另一方承擔責任。第四條費用和付款4.1費用和付款。所有服務費均不包括任何稅費(稅費責任由第4.2節規定)。(B)每一締約方應對其在本協定項下履行義務的所有費用和開支負責。(C)本合同項下到期和應付的服務費應以美元開具發票並支付，除非雙方另有約定。除雙方另有約定外，買方應按月向賣方開具該會計月的發票，併合理詳細地註明賣方欠其的服務費。如發生任何賬單糾紛，賣方應及時支付任何無爭議的金額。雙方可以書面形式就本協議或任何其他交易協議項下應支付的任何金額達成淨開票或其他抵銷安排。

 
311393987 v11-7-(D)賣方應及時全額支付服務費，不得因買方對賣方的任何義務而抵銷、反索償或以其他方式扣留本協議項下欠買方的任何款項，但雙方根據第4.1(C)節商定的任何淨賬單安排除外。4.2稅務事宜。在不限制本協議任何條款的情況下，賣方應負責並支付因買方提供服務而徵收或應付或評估的消費稅、銷售額、使用費、增值稅、貨物和服務、轉讓、印花稅、單據、檔案、記錄和其他類似的非所得稅或賣方根據本協議應支付的任何費用或收費(包括任何服務費)(統稱爲「非所得稅」)。被要求對這種非所得稅進行覈算的一方應向另一方提供適當的稅務發票，並在適用的情況下，向有關政府當局提供這種非所得稅金額已匯出的證據。雙方應盡商業上合理的努力，儘量減少非所得稅，並在法律允許的範圍內，通過提交任何必要的免稅或其他類似表格、證書或其他類似文件，以獲得任何非所得稅的任何退款、退還、退稅等。第五條有限責任和賠償5.1因此而造成的損害和其他損害。儘管本協議有任何相反規定，除因違反第八條而造成的任何損害外，任何一方或其任何關聯公司或代表均不對另一方或其關聯公司或代表在法律或衡平法上對任何特殊的、間接的、附帶的、懲罰性的或後果性的損害或利潤損失、收入損失、業務損失或保險成本承擔責任，無論是在合同、侵權行爲(包括過失和嚴格責任)或其他法律或衡平法上，在每種情況下，這些損害都是由於根據本協議提供或接受任何服務而產生的、與之相關的或由於未能提供服務而產生的。每一方特此代表其本人、其附屬公司及其代表放棄對此類損害的任何索賠。5.2責任限制。每一方及其關聯方和代表在本協議項下對與本協議有關的任何行爲或不作爲(包括履行或違反本協議)，或因銷售、交付、提供或使用本協議項下或預期提供的任何服務而共同承擔的法律或衡平法責任，無論是合同、侵權行爲(包括疏忽和嚴格責任)還是其他法律或衡平法上的責任，不得超過買方在緊接引起責任的事件發生前十二(12)個月期間從賣方收到的關於客戶和索賠標的的相關服務部分的金額；但是，如果在(A)2026年1月1日和(B)賣方向買方就此類服務首次付款之日或之前(A)2026年1月1日或之前，根據附件C-3提供的服務所產生的任何責任，則第5.2節中規定的各方及其關聯方和代表的總責任不得超過300,900,000美元(3,900,000美元)。5.3賣方賠償。賣方特此同意賠償、辯護買方及其關聯公司和代表(每一方均爲「買方受賠方」)，使其免受因(A)賣方或其任何關聯公司或代表使用任何服務或(B)任何客戶使用任何保留的服務而引起的、與之相關或與之相關的第三方索賠、訴訟、訴訟或訴訟造成的任何和所有損失，除非此類損失是由於買方重大違反本協議、嚴重疏忽、故意不當行爲、或者詐騙。

 
311393987 v11-8-5.4買方賠償。買方在此同意賠償賣方及其附屬公司和代表(每一方均爲「賣方受賠方」)，使其免受因(A)客戶在成交後使用任何產品(S)或(B)銷售、交付或提供本協議項下或預期提供的任何服務而引起的、與之有關或與之相關的第三方索賠、訴訟、訴訟或訴訟造成的任何和所有損失，除非此類損失是由於充分違反本協議(A)和(B)中的每一項而引起的，賣方實質性違反本協議、嚴重疏忽、故意不當行爲或欺詐行爲。5.5充分性違約。買方未能履行其在本協議項下的義務，只要是由於充分違約而導致的，則不應構成對本協議的違反。「充分性違約」是指任何銷售實體違反購買協議第4.24條的行爲。5.6賠償程序。採購協議第8.4節的規定適用於本協議項下的賠償要求。5.7排除其他補救措施。本協議第5.3節和第5.4節的規定，在適用法律允許的最大範圍內，對於本協議項下的任何索賠、損失、損害、費用或責任，應是買方受賠方和賣方受賠方適用的唯一和排他性補救措施，無論這些索賠、損失、損害、費用或責任是由成文法、普通法或民法原則、嚴格責任原則、侵權行爲、合同或其他方面引起的。5.8確認。對於根據適用法律不能排除的任何責任，任何一方均不排除責任。第六條期限和終止6.1期限和終止。(A)本協議應立即在截止日期起生效，並在下列日期之前終止：(I)任何一方根據本協議的條款有義務向另一方提供任何服務的最後日期，或(Ii)雙方共同書面同意完全終止本協議的日期。(B)賣方可在事先書面通知買方的情況下，隨時終止本協議：(I)如果買方未能履行其在本協議項下關於服務的任何重大義務，並且在買方收到賣方的書面通知後三十(30)天內仍未得到糾正，賣方可隨時終止本協議；以及(Ii)如果買方在提供此類服務時違反了任何法律，則賣方可隨時終止本協議。(C)賣方在向買方提供至少三十(30)天的事先書面通知(或雙方以書面形式達成的其他協議)後，可隨時就一個或多個客戶終止本協議。6.2終止的效果。在根據本協議爲特定客戶終止任何服務時，買方不再有義務提供終止的服務。對於任何服務的終止，本協議中不只與該終止的服務有關的條款應在任何此類終止以及與本協議終止相關的第一條、第五條(包括對下列條款下的任何可賠償損失的責任)中繼續有效

 
311393987 v11-9--本協定在終止之日或之前產生或發生)、第六條、第八條和第九條應無限期繼續有效。第七條爭端解決7.1爭端解決。(A)如果因本協議預期的交易引起或與本協議預期的交易有關的任何爭議、爭議或索賠，或本協議任何條款的有效性、解釋、違反或終止，或任何服務成本的計算或分攤，包括根據任何法律尋求補救或主張權利的索賠(各自爲「爭議」)，買方和賣方同意，買方的服務經理和賣方的服務經理(或買方和賣方指定的其他人)應本着善意進行談判，試圖友好地解決此類爭議。如果在發出首次書面通知後十五(15)天內(或在雙方同意的較長期限之後)，該爭議仍未得到雙方滿意的解決，則該爭議應按照《採購協議》第10條所述的爭議解決程序解決；但該爭議解決程序不得修改或增加雙方在本協議項下可獲得的補救措施。(B)在任何關於服務費金額的爭議中，如果爭議最終根據第7.1節規定或提到的爭議解決程序得到解決，並且確定服務費買方已向賣方開具發票，且賣方已向買方支付的服務費高於或低於服務費的應得金額，則(I)如果確定賣方多付了服務費，買方應在確定後十(10)個工作日內向賣方退還相當於該多付金額的現金以及利息支付，自賣方付款之日起至買方償還之日止；以及(Ii)如果確定賣方少付了服務費，賣方應在確定後十(10)個工作日內向買方退還相當於該少付金額的現金，外加利息，從賣方最初應支付該款項之日起至賣方付款之時止。第八條保密8.1保密信息的處理。每一方應並應促使其關聯方及其董事、高級管理人員、經理、僱員、顧問、代表和代理人(統稱爲相關人員)在本協議期限內，將另一方根據本協議所提供的所有已知爲機密或專有的信息(「保密信息」)視爲機密信息，對其保密，並且不得使用、披露或允許向任何人披露，除非是爲了履行接收方在本協議項下的義務。接收方或其關聯公司以非保密方式從另一來源獲得另一方的任何保密信息，除非該等信息(I)是或成爲公衆普遍可獲得的信息，而不是由於接收方或其任何關聯方違反本協議的結果，前提是接收方或其關聯公司不知道該其他來源受該另一來源與披露方或其任何關聯公司之間的保密協議的約束，(Ii)在披露方或其關聯公司披露該信息之前，該信息由接受方或其關聯公司合法擁有，並繼續按照獲得該信息的條款持有，但本條第(Ii)款不排除賣方所擁有的關於該企業、被轉移的子公司、持續僱員、被轉移的資產和承擔的負債的信息，除非該等信息是賣方或其關聯公司從第三方合法接收的(爲免生疑問，不包括任何商業服務

 
311393987 v11-10-提供商)在成交後，並繼續根據獲得信息的條款持有，(Iii)獨立於披露方或其關聯公司披露的信息而開發，(Iv)被書面同意爲非保密的當事人，(V)任何適用法律或證券市場規則要求披露；但在適用法律允許的範圍內，接受方應向披露方提供關於該要求的書面通知，以使披露方能夠(由披露方承擔費用)尋求保護令或以其他方式防止此類披露，接受方應利用其商業上合理的努力，由披露方承擔費用和披露方的書面請求，與披露方合作，以獲得關於此類信息的適當保護令或保密待遇，或(Vi)向任何類型的潛在融資來源、投資者或貸款人披露；但該第三方須受保密協議約束，或(B)與首次公開招股或直接上市有關，包括在其中所載的任何註冊聲明、初步招股說明書或最終招股說明書或其任何修訂或補充文件或相關材料中，以及(B)與首次公開招股或直接上市有關，以及與招股有關的銀行家、財務和法律顧問及潛在投資者。如果接收方的相關人員或從接收方收到此類機密信息的任何其他人(包括根據本條款第8.1條允許接收方向其披露此類機密信息的任何融資來源、投資者或貸款人)的任何行動或未採取行動將違反本條款，則接收方應根據本條款承擔違反接收方契約的責任。第九條總則9.1不得代理。本協議中的任何內容不得以任何方式或任何目的被視爲任何一方作爲非關聯方的代理人處理該另一方的業務。本協議項下任何服務的買方在履行該服務時應作爲獨立承包商，而不是賣方的代理人，保持對其員工、其分包商及其員工的控制，並遵守所有扣繳收入的來源要求，無論是聯邦、國家、州、地方還是外國。9.2通知。本協議項下的所有通知和其他通信應以書面形式發出，只有在下列情況下才被視爲已正式發出：(A)如果是親自遞送的，則應被視爲已正式發出：(B)如果以掛號或認證的頭等郵件郵寄，則在郵寄日期後兩(2)個工作日預付郵資；(C)在按金後的下一個工作日提供保證次日遞送的隔夜航空快遞服務；或(D)如果在太平洋時間下午5：00之前通過電子郵件發送，則在同一天，或在發送後一(1)個工作日(除非發送者收到未送達或「退回」的消息)，在每種情況下，按以下地址或電子郵件地址(或一方根據本條款通過通知指定的一個或多個人或其他地址或電子郵件地址)向另一方發送：(A)如果給買方，致：北極狼網絡公司，Inc.科倫賓路伊甸園草原，郵編55347。注意：法律部電子郵件：Legal@arcticwolf.com，副本發送至：Cooley LLP 3175 Hanover Street

 
311393987 v11-11-Palo Alto，CA 94304-1130注意：Anne Lieberman；Eric Jensen；Kate Nichols電子郵件：alieberman@Cooley.com；ejensen@Cooley.com；Knichols@Cooley.com(B)如果賣給賣家，請發送至：BlackBerry Limited 2200 University Ave。E·滑鐵盧，電話：N0.2萬0A7注意：首席法務官電子郵件：Legal@Blackberry.com，並將副本複製到：Morison&Foerster LLP 4200Republic Plaza 370第17 Street Denver，CO 80202-5638如果本協議的任何條款或其對任何人或情況的適用被有管轄權的法院裁定爲無效、無效或不可執行，則本協議的其餘條款或此類條款對個人或情況的適用，或在已被認定爲無效或不可執行的司法管轄區以外的司法管轄區，應保持充分的效力和效力，且不應因此而受到影響、損害或無效。一旦確定，雙方應本着誠意進行談判，努力商定這樣一項適當和公平的規定，以實現雙方的原意。9.4整個協議。本協議、採購協議和其他交易協議(在本協議明確規定的範圍內)及其附件、證物、附表和附錄包含雙方之間關於本協議標的的完整協議，取代所有先前關於該標的的協議、談判、討論、書面、諒解、承諾和對話，雙方之間除本協議中所述或其中提及的協議或諒解外，沒有其他協議或諒解。9.5無第三方受益人。除條款V中關於買方受賠方和賣方受賠方的規定外，本協議是爲了雙方及其允許的繼承人和受讓人的唯一利益，本協議中的任何明示或默示的內容都不打算或將賦予任何其他人，包括買方或賣方的任何工會或任何僱員或前僱員，任何性質的任何法律或衡平法權利、利益或補救，包括根據或由於本協議而在任何特定時期內的任何就業權利。9.6適用法律。本協定應按照紐約州的國內實體法解釋，並由紐約州的國內實體法管轄，不受任何選擇或衝突的法律規定或規則(無論是紐約州還是任何其他司法管轄區)的影響。9.7修正案。

 
311393987 v11-12-9.8附件、展品和附表的優先順序。本協議所附或引用的每個附件、附件和附表在此併入本協議，並構成本協議的一部分；但該附件、附件或附表中包含的條款僅適用於該附件、附件或時間表的相關服務。如果個別附件、附件或附表中包含的條款與本協議正文中的條款發生衝突，則附件、附件或附表中的條款應優先於該附件、附件或時間表下適用的服務。個別減讓表中包含的任何條款均不得以其他方式修改本協議的條款。9.9對應值。本協議可一式兩份或兩份以上籤署，每份應被視爲正本，但所有副本一起構成一份相同的文書。通過電子郵件交換.pdf或.tif格式的本協議副本和簽名頁(包括但不限於符合2000年《美國電子簽名法》的任何電子簽名，例如www.DocuSign.com)，或通過旨在保留文檔原始圖形和圖片外觀的任何其他電子方式，或通過上述方式的組合，對於雙方而言，應構成對本協議的有效執行和交付，並可在所有目的上取代原始協議。這種執行和交付應被認爲是有效的、具有約束力的，並在任何目的下都有效。9.10可分配性；控制權變更。未經另一方事先書面同意，任何一方對本協議或本協議項下任何權利的轉讓均不得生效；但是，如果未經任何一方同意，買方可將其在本協議項下的任何權利和義務全部或部分轉讓給買方的一個或多個關聯公司，或轉讓給與本協議有關的買方全部或部分資產的繼承人。在不違反前述條款的前提下，本協議對雙方及其各自的繼承人和受讓人的利益有效，並對其具有約束力。任何一方不遵守上述規定而進行的任何據稱的轉讓或轉授均爲無效。9.11相互起草。本協議應被視爲雙方共同工作的產物，任何對文件起草人進行解釋或解釋的解釋規則均不適用。9.12交易協議。[本頁的其餘部分故意留空。]

 
311393987 v11[戰略客戶支持協議簽名頁]特此聲明，雙方已於上文第一次寫明的日期由其正式授權的代表簽署了本戰略客戶支持協議。[賣方]按：姓名：標題：[買方]按：姓名：標題：

 
311393987 v11附件1治理和業務支持締約方將真誠合作，在《採購協議》簽署之日至截止日期之間編寫一份業務文件，詳細說明各方在現有客戶和產品方面的角色和責任分配。

 
311393987 v11附件A黑莓解決方案許可協議

 
本BlackBerry解決方案許可協議(「協議」或「BBSLA」)是您代表公司或作爲其代表的其他實體(「您」或「客戶」)與下文第13(A)款(「BlackBerry」)所述的BlackBerry Limited或其關聯公司就使用某些BlackBerry軟體和BlackBerry服務(定義見下文)達成的法律協議。你和黑莓一起是「黨」，單獨是「黨」。點擊下面的相應按鈕，或者安裝、訪問或使用任何BlackBerry軟體或BlackBerry服務，即表示您同意遵守本協議的條款和條件。如果您不同意本協議的條款和條件，或者如果您未獲授權代表客戶接受本協議的條款和條件，請勿複製、安裝、訪問或使用任何BlackBerry軟體或BlackBerry服務。1.定義。(A)「附屬公司」，就任何法律實體而言，是指控制該實體、由該實體控制或與其共同控制的任何其他實體。(B)「授權用戶」是指客戶的僱員和獨立承包商。(C)「匿名數據」是指通過處理和/或聚合客戶數據以使結果對於客戶或其授權用戶不可識別而生成的數據；以及與使用BlackBerry解決方案有關的任何結果、日誌和/或其他數據。(D)「Beta產品」是指BlackBerry根據附加條款和條件向客戶提供的BlackBerry軟體或BlackBerry服務的任何商業前發佈或評估版本。(E)「BlackBerry服務」是指根據本協議由BlackBerry或其代表提供並被確定爲BlackBerry服務的任何付費服務，包括通過BlackBerry軟體提供的雲服務，但不包括任何第三方項目。(F)「BlackBerry Software」或「Software」指僅以目標代碼(而非源代碼)形式提供的任何BlackBerry專有企業軟體(以及嵌入其中的任何經許可的第三方軟體)，包括服務器軟體、客戶端軟體、個人計算機軟體以及界面和文檔。BlackBerry軟體應包括BlackBerry可自行決定向客戶提供的BlackBerry軟體的任何升級、更新或修改版本，但不包括任何第三方項目。(G)「黑莓解決方案」是指黑莓專有的企業解決方案或服務，由黑莓軟體和/或黑莓服務的任何組件(S)或部分(S)和適用的文檔組成。(H)「客戶數據」是指任何數據、文件、消息、可執行文件或代碼、由客戶和/或其授權用戶上傳、輸入或以其他方式提交給BlackBerry的系統活動，或通過BlackBerry解決方案的正常操作從客戶和/或授權用戶收集的系統活動，以及文檔中指定的任何其他客戶數據。(I)「文檔」是指BlackBerry提供的任何適用的BlackBerry最終用戶文檔(不包括任何營銷或促銷材料)。(J)「終端」是指黑莓解決方案使用的無線設備、臺式機、電腦系統和任何其他終端。(K)「知識產權」係指任何專利、著作權、商標、工業品外觀設計、商業祕密、機密信息或其他專有權利。(L)「惡意軟體」是指包含任何病毒、特洛伊木馬、蠕蟲、後門程序、關閉機制、嗅探器、殭屍程序、Drop Dead機制、間諜軟體、惡意代碼或類似代碼的任何軟體或內容。(M)「反向工程」是指對數據、軟體(包括接口、協議和程序中包含的或與之結合使用的任何其他數據，在技術上可能被視爲或可能不被視爲軟體代碼)或服務或從一種形式獲取任何信息、數據或軟體或將其轉換爲人類可讀形式的任何方法或過程進行反向工程、翻譯、反彙編、反編譯、解密或反構造的任何行爲。(N)「技術支持服務」是指黑莓提供的技術支持和維護服務。(O)「第三方項目」指客戶或任何第三方：(I)軟體；(Ii)內容；(Iii)服務，包括Internet Plus-related連接、系統、無線網絡和非BlackBerry網站；以及(Iv)設備、服務器、設備和其他硬件產品。2.執照。(A)有限許可證。在本協議和客戶支付所有適用費用的前提下，BlackBerry授予客戶個人的、可撤銷的、非獨家的、不可轉讓的許可，允許其僅出於文檔中指定的目的在內部安裝、訪問和/或使用BlackBerry解決方案，並受基於客戶根據接受的BlackBerry訂單獲得的許可的數量和類型以及許可期限的使用和時間限制。客戶可授權其授權用戶行使上述權利，但前提是客戶應對其授權用戶使用BlackBerry解決方案負責。

 
29所傳送的個人資料類別完全由資料出口商決定。在數據進口商解決方案的正常過程中，傳輸的個人數據類別可能包括(但不限於)：名字、姓氏、業務頭銜、業務地址、業務電子郵件地址、電話號碼，以便交付我們要求的解決方案。作爲Solutions一部分的軟體產品處理系統和應用程序數據，其中可能包括以下數據，其中一些可能是個人數據：·最終用戶聯繫信息：例如名字和姓氏、電話號碼、電子郵件地址和移動電話號碼、地址和位置(非實時)·帳戶信息：例如帳戶名、全名、唯一標識符、本地組成員身份、帳戶狀態、帳戶活動·終端網絡活動：例如目標IP地址、目標端口、進程名稱、映像路徑、主機名、URL、源端口/IP地址·終端信息：例如序列號、型號、操作系統、可用空間、電池電量、可分辨名稱、組成員身份、MAC地址、已安裝的應用程序、進程信息、用戶活動、事件日誌·地理位置數據：默認情況下，僅當最終用戶明確授予權限時才會收集精確的地理位置。大致位置是根據源IP地址得出的。數據進口商不會有意或故意處理任何特殊類別的個人數據。然而，傳輸的個人數據的類別完全由數據輸出者確定。使用解決方案時持續傳輸的頻率(例如，數據是一次性傳輸還是連續傳輸)。處理的性質和目的根據《協定》向數據輸出者提供解決方案。數據傳輸和進一步處理的目的(S)，爲協議中所述的數據輸出方提供解決方案。個人數據將被保留的期限，或在不可能的情況下，用於確定該期限的標準，以根據法律或合同要求提供協議中描述的解決方案所需的時間，或在收到數據輸出者的書面刪除請求時。對於轉讓子加工者，還應具體說明處理的主題、性質和持續時間。處理的主題、性質和持續時間在上文和《協定》中都有規定。C.主管監管機構根據第13條愛爾蘭監管機構確定主管監管機構所在的機構。

 
30數據處理增編附表二截至《協定》之日，北極狼授權的次級處理器列於下表：供應商供應商[編輯：受第三方保密義務約束的供應商合同。]平台[編輯：受第三方保密義務約束的供應商合同和具體數據點，這些合同或單獨、組合或共同爲商業祕密。]目的數據駐留北極狼產品(S)電子郵件和其他辦公應用程序美國MDR，MR，MA，事件響應，CDO，IRJS聘用人公司數據存儲庫美國MDR，MR，MA，事件響應，Cyber JumpStart門戶數據中心和託管美國MA，事件響應，CDO內部票務美國MDR，MR，MA內部工作跟蹤和程序美國MDR，MR，MA公司數據存儲庫；安全文件傳輸美國MDR，MR，MA安全文件傳輸美國事件響應客戶和內部協作和消息傳遞美國MDR，MR，MA，事件響應，IRJS定位器，Cyber JumpStart門戶，CDO會議/電話美國MDR，MR，MA，事件響應，

 
31 IRJS定位器，Cyber JumpStart門戶，CDO Workstation Backup USA MDR，MR，MA產品票務系統USA MDR，MR，MA，事件響應數據中心和託管美國/加拿大/德國/澳大利亞MDR，MR，MA，Cyber JumpStart門戶，事件響應數據中心和託管美國/澳大利亞/巴西/德國/日本CylanceENDPOINt，CylanceEDGE，Cylance MDR，Aurora保護，Aurora終端防禦，Aurora終端防禦移動addon，Aurora託管終端防禦按需，Aurora管理型終端防禦美國/加拿大/德國/澳大利亞MDRMA代碼和配置存儲庫美國MDR，MR用戶身份驗證美國MDR，MR，MA SSO/VPN/針對用戶的移動訪問身份驗證USA Cyber JumpStart用於票證升級的門戶尋呼工具USA MDR，MR，MA，事件響應電子郵件交易USA MDR，MA，Cylance ENDPOINt，CylanceEDGE，Cylance MDR，Aurora Protect，Aurora Endpoint Defense，Aurora Endpoint Defense Mobile Addon，Aurora託管終端防禦按需，Aurora託管終端防禦

 
32管理客戶事件美國MDR、MR、MA電子郵件安全美國MDR、MR、MA、CDO、事件響應地理IP地址查找服務美國MDR地理IP地址查找服務美國MDR用戶體驗指標美國MDR、MR、MA、Cyber JumpStart門戶數據倉庫存儲、管理和分析美國、加拿大、澳大利亞、澳大利亞、德國(基於SOC位置)MDR、MR數據分析美國/澳大利亞/德國/日本/巴西CylanceENDPOINt和CylanceEDGE(在澳大利亞、德國、日本、巴西和美國有租戶的客戶)；Cylance MDR Aurora Protect、Aurora Endpoint Defense和Aurora Endpoint Defense Mobile Addon(在澳大利亞、德國、日本、巴西和美國有租戶的客戶)；Aurora按需管理終端防禦、Aurora管理終端防禦錯誤記錄美國、德國MDR、MR法醫證據跟蹤、危害根信息美國事件響應數據中心和託管美國事件響應的硬件

 
33移動應用程序通知美國Cylance MDR、Aurora保護、Aurora終端防禦、Aurora終端防禦移動插件、Aurora管理終端防禦電子郵件交付服務美國CylanceENDPOINt、CylanceEDGE、Cylance MDR、Aurora Protect、Aurora終端防禦、Aurora終端防禦移動插件、Aurora按需管理終端防禦、Aurora管理終端防禦雲服務提供商美國/愛爾蘭Cylance MDR、Aurora管理終端防禦按需提供服務、Aurora管理終端防禦安全信息和事件管理服務德國Cylance MDR帶外通信工具美國Cylance MDR門戶網站管理CylanceENDPOINt、CylanceEDGE、Cylance MDR、Aurora Protecte、Aurora管理終端防禦按需服務Aurora終端防禦、Aurora終端防禦移動插件、Aurora按需管理終端防禦、Aurora管理終端防禦

 
34附表三技術和組織措施[編輯：受第三方保密義務約束的機密客戶數據。]

 
附件F附函格式[見附件]

 
機密協議表格1北極狼網絡公司。信息權信函[_]，20[__][投資者姓名][街道地址][城市]，[州][郵編]Re：信息權女士們，先生們：本函確認我們的協議(「協議」)，即根據貴公司收購北極狼網絡公司(以下簡稱「公司」)普通股(「股份」)的[·]股(「股份」)並自收購之日起生效，該協議的日期爲[●]，由本公司[賣方]黑莓有限公司或其指定聯營公司(定義見下文)(「投資者」)有權享有下列權利：1.公司應在切實可行的範圍內儘快向投資者(或其聯營公司)交付：(A)在公司每個財政年度結束後120天內，在任何情況下儘快向投資者交付該財政年度的損益表、截至該年度結束時的公司資產負債表和股東權益表，以及該年度的現金流量表。此類年終財務報告應合理詳細，按照公認會計原則(「GAAP」)編制，並由公司挑選的具有國家公認地位的獨立公共會計師審計和認證，除非公司優先股的大多數流通股持有人(作爲單一類別而不是單獨的系列投票，並按折算後的基礎進行投票)已確定沒有必要審計財務報表，在這種情況下，公司應在該會計年度結束後九十(90)天內提交未經審計的財務報表；(B)在實際可行的情況下，但無論如何，在公司每個會計年度每個季度結束後四十五(45)天內，按照公認會計原則編制一份未經審計的損益表、該會計季度的現金流量表以及一份截至該會計季度末的未經審計的資產負債表和股東權益表(但該等財務報表可能(A)須進行正常的年終審計調整，及(B)不包含根據該會計準則可能需要的所有附註)；(C)在切實可行範圍內儘快(但無論如何不得在本公司每個財政年度每個季度結束後四十五(45)天內)提交一份報表，列明期末可轉換爲已發行股本或可轉換爲已發行股本股份的各類及系列股本及證券的股份數目、可轉換或可行使普通股的公司普通股(「普通股」)，以及適用於該等股份的交換比率或行使價格

 
保密協議表格2尚未發行但預留供發行的已發行股票期權和股票期權的數量，如有，均應足夠詳細，使投資者能夠計算其在本公司的股權比例，並經本公司財務長或首席執行官證明屬實、完整和正確；(D)在每個月結束後三十(30)天內，按照公認會計原則編制的該月未經審計的損益表和現金流量表以及截至該月底的未經審計的資產負債表(但此類財務報表可能(A)須進行正常的年終審計調整，以及(B)不包含根據公認會計准則可能需要的所有附註)；(E)在任何情況下，在與發行任何證券有關的任何協議或其他文書籤署或生效後十(10)個工作日內，迅速並在任何情況下不遲於十(10)個工作日，就任何股權融資、該等證券的描述、該等證券的每股價格，以及根據該協議(S)及/或其他文書(S)(視何者適用而定)，本公司可轉換爲或可交換或可行使任何該等股份(包括但不限於任何該等股份或與債務證券有關的證券)的任何證券(不論是本公司或其任何聯屬公司的股份)或可兌換或可行使的任何證券(包括但不限於該等股份或債務證券)；及(F)在每個財政年度結束前，每月編制下一財政年度的預算及業務計劃，包括該等月份的資產負債表、損益表及現金流量表，並在編制後儘快編制本公司編制的任何其他預算或修訂預算。如在任何期間，本公司有任何附屬公司的賬目與本公司的賬目合併，則就該期間而言，按照上述各節提交的財務報表應爲本公司及所有該等綜合附屬公司的綜合及綜合財務報表。2.[編輯：與私營公司股票估值方法有關的商業敏感信息。]3.投資者可以自費訪問和檢查公司的財產，以檢查公司的賬簿和記錄；但是，根據本第3條，公司沒有義務提供訪問(A)其善意地認爲是商業祕密或類似的機密信息或(B)披露會對公司與其律師之間的律師-客戶特權產生不利影響的任何信息。4.即使本協議有任何相反規定，投資者也不會僅僅因爲成爲本協議的一方而獲得、本公司也不會向投資者提供經修訂的《國防生產法》第721條所界定的下列任何權利，包括其實施條例：(A)對本公司的控制，包括決定、指導或決定影響本公司的任何重要事項的權力；(B)在公司董事會或同等機構中的成員或觀察員權利，或提名個人擔任公司董事會或同等機構中某一職位的權利；。(C)獲取任何「重大非公開技術信息」。

 
機密同意表格3由公司佔有(但條件是，此類被禁止的信息不應包括有關公司業績的財務信息，並進一步規定投資者可與公司就此類財務信息進行磋商)；以及(D)公司對(I)公司維護或收集的美國公民「敏感個人數據」的使用、開發、獲取、保管或發佈，(Ii)「關鍵技術」的使用、開發、獲取或發佈，或(Iii)「擔保投資關鍵基礎設施」的管理、運營、製造或供應的任何「實質性決策」。投資者同意對根據本協議或以公司股東身份獲得的、公司以書面形式確定爲專有或機密的任何信息採取同樣的謹慎態度來保護自己的機密信息，投資者承認，除非法律或任何國家證券交易所、協會或市場的規則另有要求，否則投資者不會在未經公司事先書面同意的情況下披露此類信息，但以下信息除外：(A)在向投資者提供該信息之前，該信息屬於公共領域，(B)公衆普遍可獲得的信息(並非投資者故意的不當行爲或不作爲)，(C)在收到本公司的資料前，投資者不受限制地持有或知悉；(D)由第三方不受限制地向投資者披露；或(E)不使用本公司的任何機密資料而獨立開發。儘管有上述規定，投資者仍可披露下列專有或機密信息：(I)向其律師、會計師或代表披露；(Ii)在正常業務過程中向投資者的任何現有或潛在聯屬公司(定義見下文)、合夥人、成員、股東或全資附屬公司披露；(Iii)向投資者購買本公司股份的任何潛在買家披露(如果該潛在買家同意受本段規定的約束)；(Iv)法律、法規、規則、法院命令或傳票可能另有要求的信息；或(V)(如投資者爲有限合夥或有限責任公司)於投資者、合夥企業或共同投資管理下任何其後合夥企業的現有或未來合夥人、有限責任合夥人、普通合夥人、成員或管理公司(或上述任何人士的任何僱員或代表)中保留經濟權益的任何前合夥人或成員(每名前述人士爲「持牌人」)；惟投資者須告知該持牌人有關資料是保密的，並指示該持牌人對該等資料保密。此外，本文所載內容不得阻止投資者或任何獲准披露人(A)開展任何業務、與第三方訂立任何協議、投資於任何其他公司或與任何其他公司(不論是否與本公司競爭)進行投資洽談；但投資者或獲准披露人不得披露或以其他方式使用與該等活動有關的公司任何專有或機密資料，或(B)作出法律、規則(包括任何股票市場規則；但是，任何此類披露仍須遵守上文第2節規定的義務和限制)、法規或法院或其他政府命令。就本協議而言，「聯屬公司」指任何人(定義如下)、直接或間接控制、由該指定人士控制或與該指定人士共同控制的任何其他人，包括但不限於該人士的任何普通合夥人、高級管理人員、董事或經理，以及現在或將來由一個或多個普通合夥人或管理成員控制的任何風險資本或投資基金

 
保密協議格式4是指個人、公司、合夥企業、信託公司、有限責任公司、協會或其他實體。此處描述的權利在以下時間終止，不再具有進一步的效力或作用：(A)投資者或其關聯公司沒有持有公司股票；(B)根據公司根據1933年證券法(經修訂)提交的登記聲明完成公司證券的出售；(C)當公司首次受到1934年法案第12(G)或15(D)條的定期報告要求的約束時，以最先發生的事件爲準；(D)該術語在公司不時修訂和/或重述的重新註冊證書(「重新註冊證書」)中定義的清算事件的完成；或(E)該術語在重新註冊證書中定義的SPAC交易完成。在此提及的保密義務將在任何此類終止後繼續存在。[簽名頁在後面]

 
信息權信件的簽名頁非常真實，同意並接受：黑莓有限公司北極狼網絡公司。作者：姓名：尼古拉斯·施奈德頭銜：首席執行官

 
附表1-A產品Cylance保護Cylance保護移動Cylance保護OEM Cylance光學Cylance網關Cylance Avert Cylance引擎(以前稱爲Cylance OEM引擎)Cylance V Cylance智能防病毒(SmartAV)Cylance本地管理服務器Cylance混合代理Cylance AWS Cloud(美國東部、加拿大、巴西、德國、澳大利亞、日本)Cylance Databricks Cylance Infinity Cylance Cognition Cylance AI Assistant Cylance MDR按需Cylance MDR標準(以前稱爲Cylance Guard標準)Cylance MDR Advanced(以前稱爲Cylance Guard Advanced，包括ExaBeam集成)Cylance MDR Pro(包括Stella Cyber白標集成)Cylance對手模擬Cylance汽車系統評估Cylance違規模擬Cylance建築自動化評估Cylance認證的ThreatZERO合作伙伴提供Cylance臨牀應用程序評估Cylance妥協評估Cylance IR自定義攻擊Cylance定製IoT Cylance定製團隊服務Cylance定製員工增強Cylance Cyber聲明Cylance嵌入式系統設計評審Cylance嵌入式系統設備安全評估Cylance Expert Witness證詞Cylance外部網絡滲透測試Cylance防火牆評估Cylance硬件取證Cylance主機配置審查Cylance ICS組件測試和分析Cylance ICS Red Team Services Cylance ICS風險評估Cylance ICS安全評估

 
Cylance ICS安全技術評估Cylance事件遏制-定位器Cylance事件遏制響應Cylance事件遏制定位器Cylance事件準備情況評估Cylance事件響應計劃開發Cylance事件響應計劃差距分析Cylance內部網絡滲透測試Cylance IR桌面練習Cylance ISO 27002策略差距分析Cylance it安全差距評估Cylance移動應用程序滲透評估Cylance MSSP-網絡工作說明書Cylance OSINT偵察評估Cylance物理安全評估Cylance重新測試服務Cylance物理安全評估Cylance規劃Cylance安全工具評估Cylance社會工程評估Cylance ThreatZO保證Cylance ThreatZO保證MS Cylance ThatZO定製光纖升級)Cylance ThreatZERO基礎(保護+光纖)Cylance ThreatZERO基礎(保護+光纖)MSSP Cylance ThreatZERO基礎(僅保護)Cylance ThreatZERO防護MSSP的Cylance ThreatZERO防護小型附加Cylance ThreatZERO託管預防Cylance ThreatZERO常駐專家Cylance ThreatZERO常駐專家(許可)Cylance Threat零培訓Cylance虛擬CISO(本地或遠程)Cylance無線網絡滲透測試

 
附表1-b所列專利[編輯：與授予買方的專利許可範圍有關的商業和競爭敏感信息。]

 
附表1-C其他銷售實體和其他採購實體[所附]

 
機密附表1-C其他銷售實體和其他採購實體銷售實體採購實體資產1按比例份額成交現金支付**2按比例份額延遲現金支付3按比例份額股票對價Cylance Inc.(美國)北極狼網絡公司(美國)ALL[·]%[·]%100%黑莓公司(US)ALL[·]%[·]%-黑莓有限公司(加拿大)北極狼網絡加拿大，公司(加拿大)供應商合同和勞動力到位(如果有)[·]%--北極狼網絡公司(美國)除供應商合同外的所有資產(包括收入合同)[·]%[·]%-黑莓英國有限公司(英國)北極狼網絡公司(美國)所有(勞動力和轉讓股權除外)[·]%--北極狼網絡國際公司，公司(美國)轉讓子公司股權*$[·]-北極狼網絡英國有限公司(英國)勞動力到位(如果有)[·]%--黑莓新加坡私人。北極狼網絡有限公司(新加坡)北極狼網絡有限公司(美國)全部[·]%[·]%-北極狼網絡英國有限公司(英國)員工到位(如果有)[·]%1更新以反映指定的應收賬款。2數額將根據分配情況確定。3數額將根據分配情況確定。

 
機密銷售實體採購實體資產1按比例計算結算現金支付份額**2按比例計算延遲現金支付份額3按比例計算股票對價黑莓印度私人有限公司(印度)北極狼網絡印度私人有限公司(印度)所有[·]%--各種黑莓僱傭實體北極狼網絡英國有限公司(英國)美國、加拿大、英國、新加坡和印度以外的個人員工(如果有)[·]%--*包括在根據第2條支付對價的目的，轉讓的子公司股權不是轉讓的資產。**在每種情況下，按比例按比例計算，計算方法是將上市百分比(如適用)乘以相等於(I)期末現金付款減去(Ii)就轉讓附屬股權應支付的代價的金額。

 
附表1.2-A轉讓資產1.特定應收賬款；2.賣方或其附屬公司專爲在業務中使用而持有的所有固定資產，銷售實體的個人計算機和筆記本電腦的權利、所有權和權益除外；3.僅與轉讓合同有關的所有預付款和預付費用，包括轉讓租賃協議項下的所有預付租金；4.附表1.2-A(4)所列下列合同以及賣方或任何其他銷售實體在成交前與業務有關的任何額外合同的所有權利、所有權和權益；但賣方(I)將根據本協議在成交前向買方提供書面通知，並附上任何此類附加合同的真實和完整的副本，以及(Ii)對於涉及銷售實體或受讓子公司向第三方支付超過50,000美元的任何此類合同，賣方應在簽訂任何此類合同(統稱爲「受讓合同」)之前獲得買方的事先書面同意：5.賣方及其附屬公司在每份受讓合同下的所有權利(僅限於此類權利僅與企業有關)施加或聲稱向任何第三方施加任何與保密有關的義務，不披露機密信息、不使用機密信息、不競爭或不招攬客戶；6.所有企業擁有的知識產權，包括但不限於：(I)在附表1.2-A(6)和(Ii)中列出的商標，以及在附表1.2-A(6)中列出的域名，以及由任何銷售實體或轉讓的子公司擁有或聲稱由其擁有的、體現任何企業擁有的知識產權的所有技術；7.專門與業務或轉讓的資產有關或專門用於轉讓的資產的賬簿和記錄，包括但不限於賣方或其附屬公司專門與業務或轉讓的資產有關或使用的所有運營記錄、財務記錄和報表、數據、結果和其他信息和材料(包括來自賣方客戶關係管理和其他電腦系統和備份的數據以及在賣方客戶關係管理和其他電腦系統和備份中的數據，以及診斷數據)，包括所有銷售和銷售宣傳數據、銷售抵押品、廣告材料、目錄、手冊、營銷材料、客戶名單和記錄、推薦來源、研究和開發材料、服務和保修記錄；操作指南和手冊、創意材料、知識產權材料、研究、成本和定價信息、供應商名單和記錄、業務計劃、監管記錄和通信，但法律要求賣方或其關聯公司保留的所有此類簿冊和記錄除外，但前提是，在適用法律允許的範圍內，賣方應提供此類簿冊和記錄的副本；8.賣方及其關聯公司對第三方的所有權利、追回、退款、反索賠、抵銷權和索賠(已知或未知、已到期或未到期、應計或或有)，包括僅與企業、任何轉讓的資產、任何持續僱員或承擔的債務有關的擔保和其他合同索賠(明示、默示或其他)，但與排除的資產或排除的負債有關的除外；9.企業自有知識產權中的商標產生的所有商譽；

 
10.賣方對位於轉讓物業的傢具和辦公設備的所有權利、所有權和權益；以及11.產品的以前版本和目前正在開發的產品的任何版本的源代碼(包括所有文件、用戶手冊和發行說明)以及構成上述源代碼的《商業祕密》中所包含的版權都是轉讓的資產。然而，如果上述任何一項在截止日期不在受讓子公司或任何銷售實體的保管或控制之下，則賣方沒有任何義務交付該受讓資產。爲免生疑問，轉讓資產不包括由轉讓附屬公司持有並透過轉讓附屬公司股權予買方而單獨轉讓的任何前述資產。

 
附表1.2-A(4)轉讓合同客戶按照披露時間表第4.9(A)(I)節的規定與客戶簽訂合同，但與[編輯：專有客戶數據並受第三方保密義務約束的合同]的合同除外。供應商與下表中的供應商簽訂合同。[編輯：受第三方保密義務約束的供應商合同。]

 
附表1.2-A(6)商標和域名申請人/註冊人/所有人與形象國家應用程序的商標標記。不是的。提交日期登記。不是的。註冊日期Cylance Inc.Cylance United阿拉伯EMR 268935 2017年2月28日268935 2018年2月21日Cylance Inc.Cylance United阿拉伯EMR 268936 2017年2月28日268936 Cylance Inc.2018年1月21日Cylance Inc.3568103 2018年12月21日2932573 4/6 Cylance Inc.Cylance澳大利亞公司1524063 2012年11月5日1524063 4/26 Cylance Inc.巴西Cylance Inc.912026510 2016年12月8-8 912026510 Cylance Inc.Cylance巴西912026596 12/8 2018年Cylance Inc.2018年Cylance Inc.加拿大1601126 11/5 11 TMA919113 11/2/2017 Cylance Inc.瑞士1336940 11/30 11/30 Cylance Inc.Cylance中國11709078 11709078 2012年11月7月11709078 4/14 Cylance Inc.Cylance中國11709077 11/7 2012年4月14日Cylance Inc.哥倫比亞Cylance Inc.2016.1336940 11/30 Cylance Inc.Cylance古巴2016.1336940 11/30 Cylance Inc.2016.11/30 Cylance Inc.歐洲聯盟(歐盟)011338662 11/12 011338662 2/16/12 Cylance英國Cylance Inc.香港Cylance Inc.303983446 2016年12月5日Cylance Inc.2016年12月16日Cylance Inc.印尼Cylance Inc.D002016061001 2016年12月8月8日IDM000601640 2018年2月27日Cylance Inc.Cylance印度尼西亞J002016060998 2018年12月8月8日IDM000600799 2/23 Cylance Inc.以色列Cylance Inc.1336940 2016年11/30 11/30 Cylance Inc.印度Cylance Inc.1336940 11/30 2016年11月30日Cylance Inc.

 
Cylance Inc.Cylance Jordan 150696 2016年12月5日150696 2017年10月19日Cylance Inc.日本Cylance Inc.2016026895 2016年3月11日5908242 12/22 Cylance Inc.韓國Cylance Inc.2016年11月30日13 36940 Cylance Inc.2016Cylance墨西哥1336940 11/30 11/30 Cylance Inc.2018年2/15 Cylance Inc.馬來西亞Cylance Inc.2016013877 12/22 2016013877 8/7/2017 Cylance Inc.Cylance挪威公司1336940 2016年11月30日1336940 2016年11月30日Cylance Inc.新西蘭1336940 2016年11月30日1336940 Cylance Inc.2016年11/30 Cylance Inc.秘魯686674 12/7 2016年00016704 5/10 Cylance Inc.Cylance俄羅斯公司1336940 2016年11/30 Cylance Inc.新加坡40201609317Y 6/9/2016 40201609317Y 9/30/2016 Cylance Inc.Cylance Inc.土耳其1336940Cylance Inc.臺灣Cylance Inc.105073384 2016年12月7-01869968 2017.16 Cylance Inc.美國85636405 5-27-4589223 8/19 Cylance Inc.Cylance WIPO 1336940 2016年11-30-11 2016年11-30 Cylance Inc.南非Cylance Inc.201635811 12/2-2/2016 Cylance Inc.南非Cylance Inc.201635812-12-5/2016 Cylance Inc.(日本版片假名日本)Cylance Inc.5964978 2017年7月21日Cylance Inc.(風格化)澳大利亞1739645 2016年12月7-7 1739645 Cylance Inc.(風格化)加拿大1758154 2015.12-7 TMA957656

 
Cylance Inc.Cylance Inc.(風格化)中國18524473 18524473 2015.12-7 18524473 Cylance Inc.(風格化)中國18524474 18524474 12-7-18524474 2017.12-21 Cylance Inc.(風格化)歐洲聯盟(EUTM)014887707 2015.12-12-4 Cylance Inc.(風格化)英國014887707 12-7-12英國2015.UK00914887707 2016.12-12日本Cylance Inc.(風格化)2015121092-12-8Cylance Inc.Cylance Inc.(程式化)美國86655881 2015年6月9/5125156 2017年1/17 Cylance Inc.美國87952809 2018年6/7 5997739 2/25

 
Cylance Inc.帶有盾牌的Cylance智能防病毒徽標美國87954326 2018年6月8日5997742 2/25 Cylance Inc.帶有雙螺旋盾牌設計中國29397760 3/2 2018 29397760 12/28 Cylance Inc.Cylance/雙螺旋盾牌設計中國29397759 3/2 2018年29397759 2/21 Cylance Inc.美國Cylance AVERt 97485507/1/22 7317371 2/27/27 Cylance Inc.Cylance AVERt United States 97470734 6/22 7121182 7/25CylanceAVERt WIPO 1683138 1683138 7/8/2022 Cylance Inc.澳大利亞CylanceAVERt  Cylance Inc.CylanceAVERt加拿大Cylance AVERt 1683138 7/8/2022 7/8/2022 Cylance Inc.歐洲聯盟(EUTM)1683138 7/8/2022 1683138 7/8/2022 Cylance AVERt英國1683138 7/8 1683138 7/8/2022 Cylance AVERt日本1683138 7/8/8/2022 Cylance Inc.CylanceAvert新加坡1683138 1683138 7/8/2022年Cylance Inc.Cylance GATEWAY美國97470754 6/22/7121185 7/25/2023年Cylance Inc.美國CylanceGATEWAY美國97485501 7/1/2022 7121629 7/25/2022 Cylance Inc.WIPO 1683142 7/8/8/2022 Cylance Inc.澳大利亞1683142 7/8/8 Cylance GATEWAY Cylance Inc.加拿大1683142 7/8/2022 Cylance Inc.歐盟(EUTM)1683142年7月8日1683142年7月8日

 
Cylance Inc.英國Cylance GATEWAY英國1683142年7月8日1683142 7月8日Cylance Inc.Cylance GATEWAY日本1683142年7月8日1683142 7月8日Cylance Inc.新加坡Cylance GATEWAY新加坡2022年7月8日1683142 7/8歐洲聯盟(EUTM)018088261 6/27/27英國Cylance Inc.018088261 6/27 UK00918088261 1/17美國賽朗斯公司88248032-01-3 6038132 4-21賽朗斯公司世界知識產權組織1673558-06-22 2022 6-22-22澳大利亞賽朗斯公司2018年6-22 1673558 6-22-22加拿大賽朗斯公司1673558 6-22-22-22  賽倫斯公司新加坡1673558 6-22-22-22-22-22美國賽朗斯公司Cylance Inc.歐洲聯盟(EUTM)017940988 2018年8月10-017940988 2018年12-20 Cylance Inc.英國2018年8月10-10英國2018年12-20 Cylance Inc.日本2018102597 2018年8-10 6128189 3/8 Cylance Inc.美國87795224 2018年2-13  Cylance Inc.美國88017100 6/27-5836042 8/13Cylance Inc.英國017260985 017260985 9/29 UK00917260985 2018年9/24 Cylance Inc.日本2017130181 9/29 6037163 4/20 Cylance Inc.美國Cylance Inc.87469882 5/31/2017 5571576 9/25 Cylance Inc.WIPO 1673568 6/22 1673568 6/22 Cylance Inc.澳大利亞1673568 6/22 173568 6/22  Cylance Inc.新加坡CylanCEOPTICS 1673568 2022年6月22日1673568

 
Cylance Inc.美國87469892-5-31 5536885 2018年8-7-7 Cylance Inc.Cylance PERSONA美國97470713 6-22-22 7121180 7-25-20 Cylance Inc.Cylance PERSONA美國公司97485495 7-7-25 Cylance Inc.Cylance PERSONA WIPO 1683140 7/8-16-22 Cylance Inc.澳大利亞1683140 7-8-8-22 Cylance PERSONA加拿大公司1683140 7/8-8Cylance Inc.歐洲聯盟(EUTM)1683140 7/8/2022 1683140 Cylance PERSONA英國1683140 7/8/2022 Cylance Inc.日本Cylance PERSONA 1683140 7/8/2022 1683140 7/8/2022 Cylance PERSONA新加坡1683140 7/8 1683140 7/8/2022 CylanceCyLANCEPROTECt澳大利亞公司1758046 2016年3月10-10 1758046 2016年10月12-10 Cylance Inc.加拿大CyLANCEPROTECT 1771573 3-3-9 TMA983192 10-19-2017 Cylance Inc.歐洲聯盟(EUTM)015197379 3-3-9 2016.015197379 7-22-16-21英國Cylance Inc.2016.015197379 3-9-9-6 UK0091560379 7-22-30 Cylance Inc.日本CyLANCEPROTECT 2016025649 3-9-5870539 7-29 Cylance Inc.2016Cylance Inc.CylanCEPROTECT美國86193569 2014年2月14日4730095 5/5 Cylance Inc.CylanCEPROTECt盾牌設計美國88000796 2018年6月14 5997794 2/25 Cylance Inc.美國CylanCEV美國86019673 2013.7/25 4700636

 
Cylance，Inc.澳大利亞雙螺旋盾構設計1726084 2015.10/7 1726084 2016年4/5 Cylance Inc.雙螺旋盾構設計加拿大1749257 10/6 TMA997848 2018年5/31 Cylance Inc.雙螺旋盾構設計歐洲聯盟(EUTM)2015.10/6 014653653 4/13 Cylance Inc.雙螺旋盾構設計英國2015.014653653 10/6英國2016年10月914653653 4/13 Cylance Inc.雙螺旋盾構設計日本2015097435

 
Cylance Inc.雙螺旋盾牌設計新加坡40201609320Q 2016年9月40201609320Q 2016.30 Cylance Inc.雙螺旋盾牌設計美國86655878 2015年6月5169214 3/28 Cylance Inc.雙螺旋盾牌設計(彩色)美國87201455 2016年10月5171653 2017年3月28-28 Cylance Inc.美國Infinity 86173889 1/23 4551950 6/17 Cylance Inc.知道真相歐洲聯盟(EUTM)016251159 1/132017年11月英國016251159-11-13英國00916251159 2017.Cylance Inc.澳大利亞S設計與矛業有限公司1728750-10-16-1728750 10-16-2015歐洲聯盟(EUTM)014684666 10-15

 
Cylance Inc.S設計與長矛英國014684666 10/15 UK00914684666 1/1/2016 Cylance Inc.澳大利亞盾牌設計公司1735953 11/19 1735953 4/26 Cylance Inc.加拿大盾牌設計公司2015.11/19 TMA957633 12/9/2016 Cylance Inc.盾牌設計歐洲聯盟(EUTM)014814586 11/20/2016 Cylance Inc.盾牌設計英國2015UK00914814586 5/312016年Cylance Inc.盾牌設計日本2015115107-11-24 5826264 2-12

 
Cylance Inc.美國防護罩設計公司86642506 2015.27 4870795 2016.12/15 Cylance Inc.澳大利亞的AI 1751441 2/10/2016 1751441 5/25 Cylance Inc.加拿大的AI 1766637 2/5/5 TMA1039910 7/11/2016 Cylance Inc.歐洲聯盟(EUTM)的AI 015086572 2/9/6 Cylance Inc.英國的AI 015086572 2/9/6Cylance Inc.THREATZERO澳大利亞1758357 1758357 3/11 1758357 7/27 Cylance Inc.THREATZERO加拿大1772193 3/14 2016.TMA1002529 8/10 Cylance Inc.THREATZERO日本2016027975 3/14 2016.5897598 11/18 Cylance Inc.THREATZERO美國86759649 9/17 5346764 11/28/2017 Cylance Inc.THREATZERO盾牌設計美國公司000779 6/14 58989 8/13

 
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附表1.2-b其他轉讓資產[編輯：單獨、組合或集體爲商業祕密的數據點。]

 
附表1.3不包括資產1.賣方及其關聯公司的所有股權，包括轉讓子公司股權以外的Cylance Inc.的股權；2.指定應收賬款以外的所有應收賬款，包括業務預付遞延收入定義中提到的所有應收賬款；3.賣方或其任何關聯公司持有的任何許可證(轉讓子公司獨家持有的許可證除外)；4.未經任何第三方同意不得轉讓或轉讓的任何轉讓合同，如果在成交前未獲得此類同意；但一旦獲得每個此類同意，該轉讓合同應被視爲自關於該合同的最後一次所需同意交付給買方之日起自動包含在轉讓資產中，而無需各方採取進一步行動；5.所有排除合同，包括與Cylance GovCloud有關的所有合同和指定的排除合同；6.屬於專利標的的所有專利或發明；7.除附表1.2-A(6)所列商標和域名以外的所有商標和域名，在不限制上述規定的情況下，單獨或與附表1.2-A(6)所列商標和域名一起使用或包含「BlackBerry」、「BB」、「QNX」、「Certicom」或「Secusmart」的賣方或其任何附屬公司的任何商標、域名、社交媒體句柄、名稱或識別符；8.未在附表1.2-b中明確列出的所有商業祕密，或以其他方式屬於企業所有知識產權的定義；9.賣方的所有會議記錄和股權轉讓分類賬以及賣方或其任何附屬公司的所有所得稅申報單(僅與轉讓的子公司有關的除外)，包括以合併、合併、統一或其他集團爲基礎提交的任何此類納稅申報單，以及適用法律要求賣方保留的所有人員記錄和其他記錄；10.保險單下的所有權利以及與之相關的所有預付款項，包括構成團體醫療、牙科、住院、健康、殘疾或僱員計劃的工人補償保險單和保險單下賣方或其任何關聯公司的所有權利，以及與之相關的所有預付款，轉讓的保險單除外；11.法律要求賣方或其關聯公司保留這些記錄的所有人員和醫療記錄，以及與所有僱員計劃有關的所有合同和與所有僱員計劃(轉移的附屬僱員計劃除外)相關的所有權利和資產；12.賣方在本協議項下或根據本協議和買方與賣方之間的其他協議所享有的所有權利，以及賣方針對任何第三方的任何權利、索賠或與任何除外責任有關的訴訟理由；

 
13.轉讓租賃協議以外的不動產的所有權利和利益，無論是擁有的還是租賃的；14.與任何結算前納稅期間轉讓的資產有關的所有納稅資產；15.現金和現金等價物；16.賣方對個人計算機和筆記本電腦的所有權利、所有權和權益；17.與律師-委託人特權、律師工作產品原則或其他法律特權有關的所有權利。

 
附表1.4承擔負債1.所有轉移的子公司債務、結束交易費用和承擔的員工負債的金額，在每種情況下均包括在根據本條例第2.1節、第2.2節和第8條調整的預付現金對價和延遲現金金額的計算範圍內；2.賣方或任何其他銷售實體在轉讓合同項下的所有責任，僅限於轉讓合同在成交之日或之後有效轉讓給買方或另一採購實體之日之後首次產生的事實和情況，且與賣方、任何其他銷售實體或受讓子公司在成交之時或之前的任何違約、不履行、違約、不當行爲或不當行爲無關；3.採購實體或受讓子公司對受讓子公司股權或受讓資產的所有權或受讓子公司在關閉後的經營、活動或行爲所產生的或與受讓子公司股權或受讓資產所有權有關的所有負債，爲免生疑問，包括與繼續受僱員工有關的負債；4.與將來可能產生的索賠、訴訟因由、訴訟或其他法律程序有關的所有債務，範圍涉及(A)企業在關閉後的運營、活動或行爲，或(B)在每個案件中因關閉後的行爲而產生的任何其他事實、事件、事件或情況，包括賣方或其任何關聯公司(不包括被轉移的子公司)在關閉後成爲一方或被告的任何此類訴訟；5.除物業或服務的遞延購買價格(包括任何潛在的未來收益、里程碑、購買價格調整、解除「扣留」或類似的付款)或遞延租金的責任外，在每宗個案中，因根據轉讓租賃協議於成交後的行爲而產生的所有事實、事件、事故或情況所產生的所有負債；及6.所有轉讓稅項。儘管本附表1.4有任何相反規定，所承擔的責任不應包括「保證稅」。

 
附表1.5不包括負債1.除根據第2.2節和第8條調整的延遲現金金額計算中包括的已承擔的員工負債金額外，任何與目前針對賣方或其任何關聯公司的索賠、訴訟、訴訟或其他待決訴訟有關的負債，或未來可能出現的負債，涉及(A)企業在關閉前的經營、活動或行爲，或(B)在關閉之前發生的任何其他事實、事件、事件或情況，賣方或其任何關聯公司，包括買方或其任何關聯公司在交易結束後成爲一方或被告的任何此類訴訟；2.賣方或其關聯公司在非轉讓合同下賣方或其關聯公司的任何合同項下的任何負債；3.賣方或其關聯公司截至成交時的任何交易費用，不包括根據本條例第2.1節和第8條調整的預付現金對價計算中包括的所有成交交易費用的金額；4.賣方或其關聯企業截至成交時的任何環境負債；5.賣方或其任何關聯公司對工資、預扣工資稅和工人補償福利的任何責任，在每一種情況下，涉及截止日期或之前的任何期間，包括交易工資稅；6.賣方或其關聯公司根據ERISA或任何員工計劃承擔的任何債務(根據任何轉移的子公司員工計劃項下的任何債務和根據第2.2節和本條款第8條調整的延遲現金金額計算中包括的任何承擔的員工債務除外)；7.賣方或其任何關聯公司的任何債務，但根據第2.1節和第8條調整的預付現金對價計算中包括的所有轉讓附屬公司債務的數額除外；8.轉讓租賃協議項下的財產或服務的遞延購買價格的所有債務(包括任何潛在的未來收益、里程碑、購買價格調整、解除「滯留」或類似付款)或遞延租金(負債除外)；9.不包括的資產產生的所有負債；10.轉讓子公司的稅項以外的所有賠償稅項；以及

 
11.賣方或其任何關聯公司或任何其他第三方的當前或以前或聲稱的股權持有人在交易結束後尋求主張或基於以下各項的任何主張：(1)任何股權、期權、認股權證或其他所有權權利，以獲取賣方或其任何子公司的股權；(2)賣方或其任何關聯公司的現有、以前或聲稱的股權持有人以股權持有人的身份享有的任何權利，包括任何選擇權或優先購買權或通知或表決的權利(連同第(1)款所述的權利，即「所有權」)；(Iii)賣方的任何組織文件或其任何關聯公司的組織文件下的任何所有權，或與賣方或其任何關聯公司達成的任何其他協議下的任何所有權；或(Iv)任何轉讓的資產或轉讓的子公司被錯誤地出售、轉讓或轉讓給買方的任何索賠。

 
附表5.5買方資本化截至2024年12月11日，買方的法定資本包括：(A)優先股。352,381,213股優先股，面值0.0001美元(「買方優先股」)，其中32,511,200股已被指定爲A系列優先股，全部已發行已發行；69,365,524股已被指定爲B系列優先股，68,181,812股已發行已發行；60,827,252股已被指定爲C系列優先股，全部已發行並已發行；78,591,864股已被指定爲D系列優先股，76,287,350股已發行和已發行；73,085,373股已被指定爲E系列優先股，全部已發行和已發行，19,000,000股已被指定爲F系列優先股，全部已發行和已發行其中16,983,903股已發行和已發行，19,000,000股已被指定爲F-1系列優先股，其中1,213,136股已發行和已發行。(B)普通股。6.5億股普通股，面值0.0001美元(「買方普通股」)，其中148,250,233股已發行和已發行。(C)除(I)買方優先股的轉換特權、(Ii)日期爲2021年7月7日的若干經修訂及重訂的投資者權利協議(日期爲2021年7月7日)由買方及其附表A所列每名投資者及其之間所提供的權利、(Iii)購買65,636,117股買方普通股、35,653,056股限制性股票單位及根據買方2012年購股權計劃(「買方購股權計劃」)授予僱員及其他服務提供者的限制性股票獎勵的未償還認購權外，(Iv)6,732,515股買方普通股，可通過交換北極狼網絡加拿大公司目前已發行的可交換普通股發行，(V)買方和[經修訂：受第三方保密義務約束的私人公司投資者]之間購買普通股的某些認股權證，日期爲2016年10月27日，(Vi)買方與[經修訂：受第三方保密義務約束的私人公司投資者]之間的某些普通英文認股權證協議，日期爲2018年6月20日，(Vii)買方於2020年8月簽訂的某些貸款和擔保協議以及四份認股權證協議(合計，《2020 LSA》)與[編輯：負有第三方保密義務的私人公司投資者。]，關於此類2020年LSA，[編輯：負有第三方保密義務的私人公司投資者。]已收到認股權證以購買1,748,252股買方D系列優先股；(Viii)買方向買方現有及未來僱員及服務供應商授予購買買方普通股及限制性股票單位的期權的承諾；(Ix)買方與所附投資者時間表所列人士及實體於2022年9月30日訂立的若干票據購買協議，以及據此發行的本金總額爲401,000,000美元的票據；(X)根據北極狼網絡加拿大有限公司S 2013年購股權計劃，買方、擔保人(定義見上文)及美國銀行信託全國協會(受託人)於2022年9月30日訂立的若干契約，以及(Xi)收購3,169,550股可交換普通股的購股權，並無未行使購股權、認股權證、權利(包括轉換或優先購買權)或向買方購買或收購其任何股本的協議。除上述未行使購股權外，買方已預留額外6,930,955股買方普通股，以供日後根據買方購股權計劃授予的購股權或其他股權獎勵行使時購買。

 
附表6.6(A)提供的僱員名單[編輯：受保護的個人信息。]

 
附表6.9(F)購進價格分配方法[附件]

 
機密SF-6234353附表6.9(F)採購價格分配方法銷售實體採購實體IRC§1060分類類別資產價值分配方法Cylance Inc.(美國)北極狼網絡公司(US)第六類(第197條無形資產)收入合同[·]知識產權[·]第七類(商譽)[商譽]剩餘黑莓公司(美國)北極狼網絡公司(US)第六類(第197條無形資產)收入合同[·]黑莓有限公司(加拿大)北極狼網絡黑莓英國有限公司(英國)北極狼網絡國際公司(美國)第五類(非上市股權)轉讓子公司股權[·]北極狼網絡公司(美國)第六類(第197條無形資產)收入合同[·]黑莓新加坡私人公司。北極狼網絡有限公司(新加坡)北極狼網絡公司(美國)第VI類(第197條無形資產)收入合同[·]黑莓印度私人有限公司(印度)北極狼網絡印度私人有限公司(印度)第VI類(勞動力到位)集合勞動力[·]

 
附表11.4某些假定的員工責任1.對於參加賣方可變激勵薪酬計劃的每一名連續僱員(「VIP」，以及每個這樣的連續僱員，即「VIP參與者」)，根據結算日期資產負債表計算的金額，相當於賣方在發生結賬的會計年度VIP下VIP參與者的應計獎金。(「按比例計算的貴賓獎金」)。

 
附表11.7商業服務提供者在人口普查的標題爲「人口普查-所有」選項卡的第I欄(僱員姓名)中列出的僱員。[編輯：受保護的個人信息。]

 
附表11.36專利訴訟事項專利訴訟事項應包括以下內容：[編輯：披露有關專利主張和訴訟狀況的細節可能不利於此類事項的解決。]

 
附表11.37准許產權負擔(A)無(C)無

 
北極狼網絡公司、北極狼網絡國際公司、黑莓有限公司和黑莓英國有限公司之間的股權和資產購買協議的嚴格保密披露時間表2024年12月15日

 
本披露明細表中使用但未以其他方式定義的大寫術語具有本協議中規定的各自含義。此處包含的任何標題僅供參考，在本文件的解釋和解釋中應忽略不計。本披露明細表中對書面文件的任何摘要或引用均受該等文件、附件、明細表和證物條款的限制。本披露明細表中列出的信息可用於提供信息，並且可能不需要根據本協議進行披露。本披露明細表中包含的信息僅爲本協議的目的而披露，本協議中包含的任何信息不應被視爲任何一方向任何第三方承認任何事項，包括任何違反法律或違反任何合同。本披露明細表中包含的信息是賣方的保密、專有信息。買方有義務按照本協議的規定維護和保護此類保密信息。

 
100股普通股已發行和發行，所有普通股均由轉讓的子公司母公司登記持有。

 
4第4.4節無衝突(B)·下列重要合同包含非轉讓條款或需要提供交易對手同意或通知：o規定[編輯：遵守第三方保密義務的供應商合同]的協議，由Cylance Inc.和[編輯：遵守第三方保密義務的供應商合同]於2015年12月14日由Cylance Inc.和[編輯：遵守第三方保密義務的供應商合同]-將協議轉讓給附屬公司需要通知。O租賃二樓，日期爲2021年10月26日，由[編輯：受第三方保密義務約束的供應商合同。]作爲業主，轉讓子公司作爲租戶，黑莓有限公司作爲擔保人，經2021年10月27日的附函修訂，並由2024年8月21日的變更死亡和2021年8月21日的退回契據補充。(「軟木租約」)-租約中的擔保人需經業主同意方可替代。O與下列每個主要客戶簽訂合同：[編輯：專有客戶數據，遵守第三方保密義務。]O與下列每個主要供應商簽訂的合同：[編撰：受第三方保密義務約束的供應商合同。]

 
5第4.5節政府批准和同意·無。

 

 
7第4.8節沒有變更(A)(I)·2024年10月中旬，賣方實施了一項裁員，這影響了業務的銷售和營銷部門，並導致[編輯：受影響的員工數量是商業敏感信息]的解僱。向賣方及其附屬公司提供與業務相關的服務的員工(「2024年10月RIF」)。這一效力的減少沒有觸發1988年《工人調整和再培訓通知法》或類似的州法律規定的任何通知要求。(B)·2024年10月的RIF。

 
8第4.9節合同和承諾(A)(I)·本合同附件4.9(A)(I)所列與客戶的合同。[編輯：專有的客戶數據，受第三方保密義務的約束。](2)·與本合同附件4.9(A)(2)所列供應商簽訂的合同。[編輯：受第三方保密義務約束的供應商合同。](3)與受讓子公司的供應商簽訂的下列合同：o軟木租賃o[編輯：受第三方保密義務約束的供應商合同。]O人壽團體傷殘保單。O[編輯：受第三方保密義務約束的供應商合同。]O人壽團體在職死亡保單。O[編輯：受第三方保密義務約束的供應商合同。]O關於集團醫療保費。O[編輯：受第三方保密義務約束的供應商合同。]O關於僱員補充福利。沒有書面協議。O[編輯：受第三方保密義務約束的供應商合同。]O日期爲2022年10月25日，由[編撰：負有第三方保密義務的供應商合同]、作爲創立者、作爲參與方的受讓子公司和[編撰：負有第三方保密義務的供應商合同]、作爲受託人(「參與協議」)簽署。O新愛爾蘭主信託的最終契約和相關規則，日期爲2020年3月10日，由[編輯：受第三方保密義務約束的供應商合同]。(《總信託契約》)。O由受讓方子公司和受讓方子公司之間簽訂、日期爲2022年4月1日的服務合同[編撰：負有第三方保密義務的供應商合同]，經第1號修正案修正，自2023年4月1日起生效，並根據第2號修正案進一步修改，自2024年4月1日起生效[[編撰：負有第三方保密義務的供應商合同。]服務合同“)。O採購訂單PO44359，日期爲2024年3月19日，由[編輯：受第三方保密義務約束的供應商合同]和轉讓的子公司(“[編撰：受第三方保密義務約束的供應商合同。]採購訂單“)。O發票編號562655844635，日期爲2024年12月5日，由[編輯：受第三方保密義務約束的供應商合同]和Cylance愛爾蘭有限公司。O科克市議會2024年市政利率，利率第RA0484314110013，日期爲2024年7月22日，適用於轉讓的子公司客戶編號151811。O科克市議會2024年市政利率，利率第RA048431411000X，日期爲2024年7月22日，適用於轉讓的子公司客戶編號161015。

 
RA0484314130002，日期爲2024年7月22日，適用於轉讓的子公司客戶編號136784。RA0484314110027，日期爲2024年7月22日，適用於轉讓的子公司客戶編號165438。O關於建築運營費用。沒有書面協議。在電信服務方面。·[編輯：受第三方保密義務約束的供應商合同。]·《參與協議》。·《主信託契約》。服務合同。採購訂單(II)無。(Iii)與本合同附件4.9(B)(Iii)所列每個客戶簽訂的合同。(4)與本合同附件4.9(B)(4)所列各供應商簽訂的合同。(V)無。(Vi)沒有。(Vii)沒有。(Viii)沒有。(IX)(A)

 
10個都沒有。(Xi)沒有。(十二)無。(十三)無。(十四)無。(Xv)無。[編輯：專有的客戶數據，受第三方保密義務的約束。](十七)無。(十八)無。(Xix)無。(C)(3)以下披露僅爲提供信息之用，不應以任何方式影響因此類事項而可能根據《協定》獲得賠償的任何權利：·[編輯：受第三方保密義務約束的商業敏感第三方信息。](D)

 
11 ·轉讓子公司或任何銷售實體收到適用交易對手方終止或不續簽通知的重大合同清單，請參閱本文所附附件4.9（d）。 [已編輯：專有客戶數據並遵守第三方保密義務。]

 
12第4.10節稅收(A)以下披露僅供參考，不影響因此類事項而根據協議獲得賠償的任何權利(如果有)：·受讓子公司截至2024年2月的納稅年度的愛爾蘭企業所得稅申報單已於2024年11月提交。截至2024年2月的納稅年度的愛爾蘭企業所得稅不包括在日期爲2024年9月30日的轉移子公司資產負債表中。約爲歐元的真實應計項目[已編輯：與目前既未到期也未支付的非實質性納稅義務有關的敏感稅務數據。]截至2024年11月，在提交截至2024年2月的納稅年度的納稅申報單時計入，並退還約歐元[已編輯：關於目前既未到期也未支付的非實質性納稅義務的敏感稅務數據。]於2024年12月收到2024年2月納稅年度的收入。截至2025年2月的納稅年度的愛爾蘭企業所得稅應計項目目前不包括在轉移的子公司資產負債表中，但愛爾蘭企業所得稅將不會超過歐元[編輯：關於目前既未到期也未支付的非實質性稅收負債的敏感稅務數據。]該納稅年度截止於本納稅年度之日的部分。這種披露應被稱爲「愛爾蘭稅務披露」。

 
13第4.11節隱私和信息安全(C)以下披露是關於第4.11(C)節的第一句話，僅供參考，不應以任何方式影響因此類事項而根據本協議可能產生的任何賠償權利：·[編輯：受第三方保密義務約束的商業敏感第三方信息。](D)關於第4.11(D)節第一句的以下披露僅供參考，不應影響因此類事項而根據本協議可能產生的任何賠償權利：·[編輯：受第三方保密義務約束的商業敏感第三方信息。](E)(Ii)以下披露僅供參考，並不以任何方式影響因該事項(如有)而根據協議獲得賠償的任何權利：·某些客戶合同要求銷售實體通知客戶買方將在截止日期後代表客戶處理個人信息。(F)就第4.11(F)節第二句所作的披露僅供參考，不應以任何方式影響因此類事項而根據《協定》獲得賠償的任何權利：·[編輯：受第三方保密義務約束的商業敏感第三方信息。](H)關於第4.11(H)節的第一句話，以下披露僅供參考，且不以任何方式影響本協議項下與該事項相關的任何獲得賠償的權利(如果有)：

 
14·[編輯：受第三方保密義務約束的商業敏感第三方信息。](J)就第4.11(J)節的第一句和第三句所作的披露僅供參考，並不以任何方式影響因此類事項而可能根據本協議獲得賠償的任何權利：·[編輯：受第三方保密義務約束的商業敏感第三方信息。]

 
311419275 V10 15本協議第4.12節知識產權(B)·附表1.2-A(6)通過引用併入本協議。·以下是針對本協議第4.12(B)節第(Ii)款的披露：賣方對印度的NLANCE商標提出了一項未決的反對意見。(D)根據第4.12(D)節的第一句話進行以下披露：·根據2017年12月7日Cylance OEM協議[編輯：專有客戶數據，受第三方保密義務]，與Cylance Inc.，經2018年7月30日第1號修正案、2020年12月15日第2號修正案和2023年2月16日第3號修正案[編輯：專有客戶數據，須遵守第三方保密義務]。作爲某些Cylance軟體產品的授權經銷商，Cylance Inc.授予[編輯：專有客戶數據並遵守第三方保密義務。]在廣告和促銷材料中使用Cylance Inc.的某些商標以推廣此類Cylance軟體產品的非獨家許可。·根據日期爲2021年2月24日的訂單，[編輯：專有客戶數據，並遵守第三方保密義務。]。Cylance Inc.被授予[編輯：專有客戶數據，並受第三方保密義務。]非排他性且不可轉讓的有限許可，期限爲[編輯：專有客戶數據，並受第三方保密義務約束。]協議，按照[編輯：專有客戶數據並受第三方保密義務約束]中規定的條款複製和分發根據該協議購買的某些軟體訂閱。協議。(G)沒有。(K)以下披露是出於提供信息的目的，並不以任何方式影響根據《協定》第8.2(A)(Xii)條可能產生的與此類事項有關的任何獲得賠償的權利：·[編輯：披露有關專利主張和訴訟狀況的細節可能不利於此類事項的解決。](L)·賣方(或其關聯公司)在正常業務過程中不時對申請人提起反對或取消訴訟，申請人提交的商標申請被賣方視爲與賣方的標誌令人困惑地相似。·銷售商的一家附屬公司還在正常業務過程中就銷售商認爲註冊不當的第三方域名提起了統一的域名爭議解決政策訴訟。請找到下面列出的內容。

 
311419275 V10 16國家名稱狀況結果知識產權組織--世界知識產權組織UDRP第D2020-0891-訴cylancguard.com註冊人[與UDRP第[D2020-0890]已關閉域名轉讓給Cylance Inc.WIPO-WO UDRP編號。D2021-4212-訴Cylance Inc.印度反對黨1051013號-Cylance Inc.訴nCrypted Technologies Private Limited(NLANCE IC 9爲3988601)待決(P)·[編輯：專有客戶數據，並遵守第三方保密義務。]

 
311419275 V10 17第4.13節不動產和動產·軟木租賃，其中包含一項習慣性恢復條款。·商務中心協議，日期爲2023年12月6日，由[編輯：受第三方保密義務約束的供應商合同]。和BlackBerry India Private Limited(「Noida Lease」)。

 
311419275 V10 18第4.15節保險單名稱被保險人承保範圍保費有效期商業責任保險單編號[編輯：受第三方保密義務約束的供應商合同。](僱主責任)轉讓的子公司[編輯：受第三方保密義務約束的供應商合同。]15,000,000歐元4,260.56歐元2024年6月1日-格林尼治標準時間2025年6月1日12：00

 
311419275 V10 19第4.16節訴訟以下披露是爲了提供信息，並不以任何方式影響根據協議第8.2(A)(Xii)節可能產生的與該事項相關的任何賠償權利：·2022年9月，Backertop許可有限責任公司對本公司提起訴訟，指控其專利侵權。

 
311419275 V10 20第4.17節遵守法律(D)·賣方持有加拿大政府相關當局頒發的三份出口許可證，使其能夠將產品轉讓給其子公司，這些許可證在成交時不會轉讓：o CylanceAVERt Cloud o CylanceGATEWAY Server o CylanceMDR Server·此外，銷售實體在正常過程中持有某些許可證，這些許可證不是特定於業務運營的，在成交時不會轉讓。

 
311419275 V10 21第4.18條僱員(A)·人口普查中提供的遣散費金額是截至2025年1月31日的估計金額。(B)·[編輯：受影響的僱員人數是商業敏感信息。]受2024年10月RIF影響的員工。(C)·在過去三年內，[編輯：受影響的僱員人數是商業敏感信息。]受讓子公司的員工受到賣方及其子公司採取的強制行動減少的影響。

 
311419275 V10 22第4.19節員工福利事項(A)由轉讓的子公司贊助的計劃以星號標識。1.BlackBerry Limited股權激勵計劃及其授予的股權獎勵2.BlackBerry銷售激勵薪酬計劃3.BlackBerry FY25可變激勵薪酬計劃美國：4.BlackBerry 401(K)計劃([編輯：受第三方保密義務的供應商合同。])5.醫療([編輯：受第三方保密義務的供應商合同。])6.牙科([編輯：受第三方保密義務的供應商合同。])7.願景([編輯：受第三方保密義務的供應商合同。])8.短期殘疾([編輯：遵守第三方保密義務的供應商合同。])9.長期殘疾([編輯：遵守第三方保密義務的供應商合同。])10.基本員工生活和AD&D([編輯：遵守第三方保密義務的供應商合同。])11.自願生命和AD&D([編輯：遵守第三方保密義務的供應商合同。])12.靈活性支出賬戶([編輯：遵守第三方保密義務的供應商合同。])13..健康儲蓄賬戶([編輯：受第三方保密義務的供應商合同。])14.通勤福利賬戶([編輯：受第三方保密義務的供應商合同。])[編輯：受第三方保密義務約束的供應商合同。]危重疾病保險[編輯：受第三方保密義務約束的供應商合同。]健身報銷計劃17.員工援助計劃

 
自帶電話計劃澳大利亞：22。死亡和完全永久殘疾([編輯：受第三方保密義務約束的供應商合同。])23.長期殘疾([編輯：受第三方保密義務約束的供應商合同。])24.養老金([編輯：受第三方保密義務約束的供應商合同。])居民健康保險([編輯：受第三方保密義務約束的供應商合同。])26.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])27.旅行援助([編輯：受第三方保密義務約束的供應商合同。])28.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])29.員工援助計劃([編輯：受第三方保密義務約束的供應商合同。])30.健康報銷31。在聘書32中指定的休假權利。全球服務認可獎33。明星獎計劃34.自帶電話計劃加拿大：35。處方藥([編輯：受第三方保密義務約束的供應商合同。])36.醫院([編輯：受第三方保密義務約束的供應商合同。])

 
311419275 V10 24 37。準醫療([編輯：受第三方保密義務約束的供應商合同。])38.願景([編輯：受第三方保密義務約束的供應商合同。])39.矯形/矯形鞋[編輯：受第三方保密義務約束的供應商合同。])40.助聽器([編輯：受第三方保密義務約束的供應商合同。])私人值班護理([編輯：受第三方保密義務約束的供應商合同。])42.用品/服務([編輯：受第三方保密義務約束的供應商合同。])牙科福利([編輯：受第三方保密義務約束的供應商合同。])短期傷殘保險([編輯：受第三方保密義務約束的供應商合同。])長期殘疾([編輯：受第三方保密義務約束的供應商合同。])46.人壽保險和AD&D保險([編輯：受第三方保密義務約束的供應商合同。])47.集團註冊退休儲蓄計劃和黑莓配對計劃([已編輯：受第三方保密義務約束的供應商合同。])免稅儲蓄賬戶([編輯：受第三方保密義務約束的供應商合同。])員工援助計劃50.旅行援助([編輯：受第三方保密義務約束的供應商合同。])51.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])52.個人支出賬戶53.醫療支出佔54。健康計劃(與公益廣告相同)55.假期56號。黑莓57天。全球服務認可獎

 
311419275 V10 25 58。明星獎勵計劃59.自帶電話計劃法國：60。醫療([編輯：受第三方保密義務約束的供應商合同。])61.團體人壽保險([編輯：受第三方保密義務約束的供應商合同。])62.傷殘保險([編輯：受第三方保密義務約束的供應商合同。])63.企業計劃([編輯：受第三方保密義務的供應商合同。])。PERCO([編撰：受第三方保密義務約束的供應商合同。])65.健身和健康報銷66英鎊。票證支票僱員服務大學([編輯：受第三方保密義務約束的供應商合同。])67.旅行援助([編輯：受第三方保密義務約束的供應商合同。])68.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])69.僱員和家庭援助方案([編輯：受第三方保密義務約束的供應商合同。])70.年假71.黑莓72天。服務認可獎73。明星獎項目德國：74。養卹金計劃([編輯：受第三方保密義務約束的供應商合同。])75.LeaseABike([編輯：受第三方保密義務約束的供應商合同。])76.旅行援助([編輯：受第三方保密義務約束的供應商合同。])77.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])

 
311419275 V10 26 78。商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])79.員工援助計劃([編輯：受第三方保密義務約束的供應商合同。])80.健身報銷支出賬戶81。帶上自己的電話程序82.黑莓香港日：83。團體人壽保險([編輯：受第三方保密義務約束的供應商合同。])84.意外死亡和致殘([編輯：受第三方保密義務約束的供應商合同。])85.長期殘疾([編輯：受第三方保密義務約束的供應商合同。])86.醫院和外科([編輯：受第三方保密義務約束的供應商合同。])87.充值福利-超額醫院和外科保險([編輯：受第三方保密義務約束的供應商合同。])88.初級護理-門診([編輯：受第三方保密義務約束的供應商合同。])89.牙科福利([編輯：受第三方保密義務約束的供應商合同。])90.旅行援助([編輯：受第三方保密義務約束的供應商合同。])91.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])92.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])93.94.僱員援助計劃。健康報銷計劃95。年假96.黑莓97天。專業協會費用

 
311419275 V10 27 98。99.強制性公積金全球服務認可獎101。明星獎勵計劃102。自帶電話計劃印度：103。健康報銷計劃107。休假天數112天。黑莓113天。全球服務認可獎114。明星獎勵計劃115。自帶電話程序愛爾蘭：116。

 
311419275 V10 28 118.服務政策條件中的集體死亡([編輯：受第三方保密義務約束的供應商合同。])*119.團體退休計劃*120。參與協議*121.眼睛護理和VDU電子代金券([編輯：受第三方保密義務約束的供應商合同。])*122.自行車上班/旅行通行證([編輯：受第三方保密義務約束的供應商合同。])123.旅行援助([編輯：受第三方保密義務約束的供應商合同。])124.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])125.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])126.員工援助計劃([編輯：受第三方保密義務約束的供應商合同。])127.年假128。黑莓天數129天。全球服務認可獎130。明星獎勵計劃131。自帶電話程序132。意大利每年350歐元的健身/健康報銷：133歐元。醫療保險([編輯：受第三方保密義務約束的供應商合同。])134.生命、意外死亡和傷殘保險([編輯：受第三方保密義務約束的供應商合同。])135.養卹金計劃([編輯：受第三方保密義務約束的供應商合同。])136.Ticket Restaurant([編輯：受第三方保密義務約束的供應商合同。])137.旅行援助([編輯：受第三方保密義務約束的供應商合同。])

 
311419275 V10 29 138。緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])139.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])140.員工援助計劃([編輯：受第三方保密義務約束的供應商合同。])141.健身/健康報銷142。年假143.黑莓144天。服務認可獎145。明星獎勵計劃146.自帶電話計劃日本：147。團體人壽保險([編輯：受第三方保密義務約束的供應商合同。])148.團體人身事故([編輯：受第三方保密義務約束的供應商合同。])149.補充人身意外([編輯：受第三方保密義務約束的供應商合同。])150.集團短期傷殘保險([編撰：受第三方保密義務約束的供應商合同。])151.健康保險([編輯：受第三方保密義務約束的供應商合同。])152.旅行援助([編輯：受第三方保密義務約束的供應商合同。])153.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])154.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])155.僱員援助計劃([編輯：受第三方保密義務約束的供應商合同。])156.健康報銷

 
311419275 V10 30 157.假期天數158。全球服務認可獎159。明星獎勵計劃160。自帶電話計劃馬來西亞：161。團體定期人壽([編輯：受第三方保密義務約束的供應商合同。])162.意外死亡和事故([編輯：受第三方保密義務約束的供應商合同。])163.集團醫院和外科([編輯：受第三方保密義務約束的供應商合同。])164.集團門診全科醫生和有限合夥人限制([編輯：受第三方保密義務約束的供應商合同。])165.健康報銷計劃166。旅行援助([編輯：受第三方保密義務約束的供應商合同。])167.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])168.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])169.僱員援助計劃([編輯：受第三方保密義務約束的供應商合同。])170.假期天數：荷蘭：171天。醫療保險([編輯：受第三方保密義務約束的供應商合同。])172.《生命與殘疾》([編輯：受第三方保密義務約束的供應商合同。])173.養卹金([編輯：受第三方保密義務約束的供應商合同。])174.旅行援助([編輯：受第三方保密義務約束的供應商合同。])

 
311419275 V10 31 175。緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])176.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])177.僱員援助方案([編輯：受第三方保密義務約束的供應商合同。])178.年假179.黑莓天數180天。服務認可獎181。明星獎勵計劃182。自帶電話計劃西班牙：183。醫療保險([編輯：受第三方保密義務約束的供應商合同。])184.意外死亡和傷殘([編輯：受第三方保密義務約束的供應商合同。])185.養卹金計劃([編撰：受第三方保密義務約束的供應商合同。])186.Ticket餐廳和兒童保育憑證([編輯：受第三方保密義務約束的供應商合同。])187.旅行援助([編輯：受第三方保密義務約束的供應商合同。])188.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])189.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])190.僱員和家庭援助方案([編輯：受第三方保密義務約束的供應商合同。])191.健身報銷支出佔比192。年假193.黑莓194天。服務認可獎

 
311419275 V10 32 195。明星獎計劃196。自帶電話計劃新加坡：197。團體定期人壽([編輯：受第三方保密義務約束的供應商合同。])198.Group Medical([編輯：受第三方保密義務約束的供應商合同。])199.集團重大醫療集團([編輯：受第三方保密義務約束的供應商合同。])200.團體人身意外([編輯：受第三方保密義務約束的供應商合同。])201.集團牙科PPO計劃([編輯：受第三方保密義務約束的供應商合同。])202.旅行援助([編輯：受第三方保密義務約束的供應商合同。])203.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])204.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])205.僱員和家庭援助方案([編輯：受第三方保密義務約束的供應商合同。])206.健康報銷計劃207。休假天數208天。黑莓209天。全球服務認可獎210。明星獎勵計劃211。自帶電話計劃英國：212。醫療保險([編輯：受第三方保密義務約束的供應商合同。])213.牙科保險([編輯：受第三方保密義務約束的供應商合同。])

 
311419275 V10 33214.集團個人養卹金([編輯：受第三方保密義務約束的供應商合同。])215.團體人壽保險([編輯：受第三方保密義務約束的供應商合同。])216.長期殘疾([編輯：受第三方保密義務約束的供應商合同。])217.短期殘疾([編輯：受第三方保密義務約束的供應商合同。])218.眼睛護理憑證和VDU憑證([編輯：受第三方保密義務約束的供應商合同。])219.騎單車上班計劃220.季票租借221。旅行援助([編輯：受第三方保密義務約束的供應商合同。])222.緊急旅行保險([編輯：受第三方保密義務約束的供應商合同。])223.商務旅行AD&D([編輯：受第三方保密義務約束的供應商合同。])224.員工援助計劃([編輯：受第三方保密義務約束的供應商合同。])225.健身報銷支出賬戶226。年假227。黑莓228天。全球服務認可獎229項。明星獎勵計劃230。帶上你自己的電話程序(I)沒有。

 
311419275 V10 34第4.20節負債·保證稅定義 (C)款所述的稅款，或在任何採購實體應支付的範圍內，保證稅定義 (B)款所述的截至緊接結算前尚未支付的稅款。·公司間應付賬款，將在結賬前清償。

 
311419275 V10 35第4.21節客戶和供應商(A)本合同附件4.9(B)(Iii)所列客戶。[編輯：專有的客戶數據，受第三方保密義務的約束。](B)本合同附件4.9(B)(Iv)所列供應商。[編輯：受第三方保密義務約束的供應商合同。]

 
311419275 V10 36第4.23節經紀及檢索人費用交易完成後，Perella Weinberg Partners LP(「PWP」)有權根據PWP與BlackBerry Limited於2024年12月1日訂立的諮詢服務合約協議收取成功費用。

 
311419275 V10 37第4.24節轉讓的子公司業務；資產所有權；資產的充分性(A)A部分無。B部分資產·以歐元計價的美國銀行賬戶持有的現金。·與通過增值稅申報已繳納和可追回的銷售稅相關的稅收抵免。·公司間應收賬款。·預付僱員責任保險(工人補償)，截止日期爲2025年5月31日。·受讓子公司是下列合同(「受讓子公司供應商合同」)的一方：[編輯：受第三方保密義務約束的供應商合同。]·Cylance Inc.和受讓子公司之間於2016年10月17日簽訂的公司間服務協議，根據2019年5月1日修正案A修訂。·轉讓子公司黑莓有限公司與附表A所列各方之間轉讓個人數據的公司間協議，日期爲2022年12月27日。·商業責任保險單編號[編輯：受第三方保密義務約束的供應商合同。]·信件協議，由轉讓的子公司和以下每個員工之間簽訂：[編輯：受保護的個人信息。]·科克租賃公司。·與軟木租賃相關的租賃改進和建築施工安全。·計算機硬件和IT設備。·辦公用品、辦公傢具和設備。負債·轉讓公司供應商合同項下的應付帳款和公司間應付帳款。·與SAS項目設施的估計破舊有關的應計負債。·與就業有關的負債，包括應計工資、僱員佣金和福利。·與工資預扣有關的應計負債，用於根據員工購股計劃以15%的折扣購買賣方的股票。·稅收，包括工資預扣稅和聯邦公司所得稅。·與科克租賃公司有關的經營租賃債務。(C)·個人計算機和筆記本電腦、法律服務、公司管理服務、財務服務、人力資源服務以及銷售和營銷服務。

 
311419275 V10 38·除轉讓財產外，用於與業務有關的租賃辦公空間，包括該租賃辦公空間內的所有有形個人財產、it基礎設施、傢具和辦公設備及固定裝置。·與業務有關的保險單，但轉讓的保險單除外。(E)轉讓的子公司不包括資產--無。轉移的子公司不包括負債--無。轉移的附屬債務--無。轉讓子公司不包括合同-無。

 
311419275 V10 39第6.1節待結企業的經營(E)(I)·續簽[編輯：受第三方保密義務約束的供應商合同。][編輯：負有第三方保密義務的供應商合同]之間的協議，日期爲2021年1月21日，由[編輯：負有第三方保密義務的供應商合同]爲Blackberry Corporation c/o Cylance編寫，日期爲2023年12月22日。·基本上按照向買方提供的條款續簽Noida租約。

 
<img src=「https://www.sec.gov/akam/13/pixel_7edab004?a=dD0zNjk0MDAyODhlMDk0YzQxOTY4MjJiZDNkODNlNWQwODY3ODRmZWFjJmpzPW9mZg==」Style=「可見性：隱藏；位置：絕對；左側：-999px；頂部：-999px；」/>

 
Cylance Inc. CYLANCE SMART ANTIVIRUS LOGO WITH SHIELD UNITED STATES 87954326 6/8/2018 5997742 2/25/2020 Cylance Inc. CYLANCE with Double Helix Shield Design CHINA 29397760 3/2/2018 29397760 12/28/2019 Cylance Inc. CYLANCE/DOUBLE HELIX SHIELD DESIGN CHINA 29397759 3/2/2018 29397759 2/21/2020 Cylance Inc. CylanceAVERT UNITED STATES 97485507 7/1/2022 7317371 2/27/2024 Cylance Inc. CylanceAVERT UNITED STATES 97470734 6/22/2022 7121182 7/25/2023 Cylance Inc. CylanceAVERT WIPO 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT AUSTRALIA 1683138 7/8/2022     Cylance Inc. CylanceAVERT CANADA 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT EUROPEAN UNION (EUTM) 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT UNITED KINGDOM 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT JAPAN 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT SINGAPORE 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceGATEWAY UNITED STATES 97470754 6/22/2022 7121185 7/25/2023 Cylance Inc. CylanceGATEWAY UNITED STATES 97485501 7/1/2022 7121629 7/25/2023 Cylance Inc. CylanceGATEWAY WIPO 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY AUSTRALIA 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY CANADA 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY EUROPEAN UNION (EUTM) 1683142 7/8/2022 1683142 7/8/2022

 
Cylance Inc. CylanceGATEWAY UNITED KINGDOM 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY JAPAN 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY SINGAPORE 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CYLANCEGUARD EUROPEAN UNION (EUTM) 018088261 6/27/2019 018088261 1/17/2020 Cylance Inc. CYLANCEGUARD UNITED KINGDOM 018088261 6/27/2019 UK00918088261 1/17/2020 Cylance Inc. CYLANCEGUARD JAPAN 2019090418 6/28/2019 6219229 1/23/2020 Cylance Inc. CYLANCEGUARD UNITED STATES 88248032 1/3/2019 6038132 4/21/2020 Cylance Inc. CYLANCEGUARD WIPO 1673558 6/22/2022 1673558 6/22/2022 Cylance Inc. CYLANCEGUARD AUSTRALIA 1673558 6/22/2022 1673558 6/22/2022 Cylance Inc. CYLANCEGUARD CANADA 1673558 6/22/2022     Cylance Inc. CYLANCEGUARD SINGAPORE 1673558 6/22/2022 1673558 6/22/2022 Cylance Inc. CYLANCEHYBRID UNITED STATES 88017088 6/27/2018 5836041 8/13/2019 Cylance Inc. CYLANCEIDENTITY EUROPEAN UNION (EUTM) 017940988 8/10/2018 017940988 12/20/2018 Cylance Inc. CYLANCEIDENTITY UNITED KINGDOM 017940988 8/10/2018 UK0097940988 12/20/2018 Cylance Inc. CYLANCEIDENTITY JAPAN 2018102597 8/10/2018 6128189 3/8/2019 Cylance Inc. CYLANCEIDENTITY UNITED STATES 87795224 2/13/2018     Cylance Inc. CYLANCEON-PREM UNITED STATES 88017100 6/27/2018 5836042 8/13/2019 Cylance Inc. CYLANCEOPTICS EUROPEAN UNION (EUTM) 017260985 9/29/2017 017260985 1/24/2018 Cylance Inc. CYLANCEOPTICS UNITED KINGDOM 017260985 9/29/2017 UK00917260985 1/24/2018 Cylance Inc. CYLANCEOPTICS JAPAN 2017130181 9/29/2017 6037163 4/20/2018 Cylance Inc. CYLANCEOPTICS UNITED STATES 87469882 5/31/2017 5571576 9/25/2018 Cylance Inc. CYLANCEOPTICS WIPO 1673568 6/22/2022 1673568 6/22/2022 Cylance Inc. CYLANCEOPTICS AUSTRALIA 1673568 6/22/2022 1673568 6/22/2022 Cylance Inc. CYLANCEOPTICS CANADA 1673568 6/22/2022     Cylance Inc. CYLANCEOPTICS SINGAPORE 1673568 6/22/2022 1673568 6/22/2022

 
Cylance Inc. CYLANCEOPTICS Shield Design UNITED STATES 87469892 5/31/2017 5536885 8/7/2018 Cylance Inc. CylancePERSONA UNITED STATES 97470713 6/22/2022 7121180 7/25/2023 Cylance Inc. CylancePERSONA UNITED STATES 97485495 7/1/2022 7121628 7/25/2023 Cylance Inc. CylancePERSONA WIPO 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA AUSTRALIA 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA CANADA 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA EUROPEAN UNION (EUTM) 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA UNITED KINGDOM 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA JAPAN 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA SINGAPORE 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CYLANCEPROTECT AUSTRALIA 1758046 3/10/2016 1758046 10/12/2016 Cylance Inc. CYLANCEPROTECT CANADA 1771573 3/9/2016 TMA983192 10/19/2017 Cylance Inc. CYLANCEPROTECT EUROPEAN UNION (EUTM) 015197379 3/9/2016 015197379 7/22/2016 Cylance Inc. CYLANCEPROTECT UNITED KINGDOM 015197379 3/9/2016 UK00915197379 7/22/2016 Cylance Inc. CYLANCEPROTECT JAPAN 2016025649 3/9/2016 5870539 7/29/2016 Cylance Inc. CYLANCEPROTECT SINGAPORE 40201609318W 6/21/2016 40201609318W 9/30/2016 Cylance Inc. CYLANCEPROTECT UNITED STATES 86193569 2/14/2014 4730095 5/5/2015 Cylance Inc. CYLANCEPROTECT SHIELD DESIGN UNITED STATES 88000796 6/14/2018 5997794 2/25/2020 Cylance Inc. CYLANCEV UNITED STATES 86019673 7/25/2013 4700636 3/10/2015

 
Cylance Inc. DOUBLE HELIX SHIELD DESIGN AUSTRALIA 1726084 10/7/2015 1726084 4/5/2016 Cylance Inc. DOUBLE HELIX SHIELD DESIGN CANADA 1749257 10/6/2015 TMA997848 5/31/2018 Cylance Inc. Double Helix Shield Design EUROPEAN UNION (EUTM) 014653653 10/6/2015 014653653 4/13/2016 Cylance Inc. Double Helix Shield Design UNITED KINGDOM 014653653 10/6/2015 UK00914653653 4/13/2016 Cylance Inc. DOUBLE HELIX SHIELD DESIGN JAPAN 2015097435 10/8/2015 5826254 2/12/2016

 
Cylance Inc. DOUBLE HELIX SHIELD DESIGN SINGAPORE 40201609320Q 6/9/2016 40201609320Q 9/30/2016 Cylance Inc. DOUBLE HELIX SHIELD DESIGN UNITED STATES 86655878 6/9/2015 5169214 3/28/2017 Cylance Inc. DOUBLE HELIX SHIELD DESIGN (IN COLOR) UNITED STATES 87201455 10/12/2016 5171653 3/28/2017 Cylance Inc. INFINITY UNITED STATES 86173889 1/23/2014 4551950 6/17/2014 Cylance Inc. KNOW THE TRUTH EUROPEAN UNION (EUTM) 016251159 1/13/2017 016251159 5/11/2017 Cylance Inc. KNOW THE TRUTH UNITED KINGDOM 016251159 1/13/2017 UK00916251159 5/11/2017 Cylance Inc. S Design and SPEAR AUSTRALIA 1728750 10/16/2015 1728750 10/16/2015 Cylance Inc. S Design and SPEAR EUROPEAN UNION (EUTM) 014684666 10/15/2015 014684666 1/1/2020

 
Cylance Inc. S Design and SPEAR UNITED KINGDOM 014684666 10/15/2015 UK00914684666 1/1/2020 Cylance Inc. Shield Design AUSTRALIA 1735953 11/19/2015 1735953 4/26/2016 Cylance Inc. Shield Design CANADA 1755750 11/19/2015 TMA957633 12/9/2016 Cylance Inc. Shield Design EUROPEAN UNION (EUTM) 014814586 11/20/2015 014814586 5/31/2016 Cylance Inc. Shield Design UNITED KINGDOM 014814586 11/20/2015 UK00914814586 5/31/2016 Cylance Inc. Shield Design JAPAN 2015115107 11/24/2015 5826264 2/12/2016

 
Cylance Inc. Shield Design UNITED STATES 86642506 5/27/2015 4870795 12/15/2015 Cylance Inc. THE AI OF AV AUSTRALIA 1751441 2/10/2016 1751441 5/25/2016 Cylance Inc. THE AI OF AV CANADA 1766637 2/5/2016 TMA1039910 7/11/2019 Cylance Inc. THE AI OF AV EUROPEAN UNION (EUTM) 015086572 2/9/2016 015086572 6/9/2016 Cylance Inc. THE AI OF AV UNITED KINGDOM 015086572 2/9/2016 UK00915086572 6/9/2016 Cylance Inc. THE AI OF AV JAPAN 2016013953 2/9/2016 5872365 8/5/2016 Cylance Inc. THREATZERO AUSTRALIA 1758357 3/11/2016 1758357 7/27/2016 Cylance Inc. THREATZERO CANADA 1772193 3/14/2016 TMA1002529 8/10/2018 Cylance Inc. THREATZERO JAPAN 2016027975 3/14/2016 5897598 11/18/2016 Cylance Inc. THREATZERO UNITED STATES 86759649 9/17/2015 5346764 11/28/2017 Cylance Inc. THREATZERO SHIELD DESIGN UNITED STATES 88000779 6/14/2018 5835989 8/13/2019

 
EXHIBIT B: TRANSFERRED DOMAIN NAMES Owner/Registrant Domain Name Group BlackBerry LTD avisdead.com N. America BlackBerry LTD avtruth.com N. America BlackBerry LTD cleavermalware.com N. America BlackBerry LTD clyance.com N. America BlackBerry LTD cylance.adult-block N. America BlackBerry LTD cylance.ae EMEA BlackBerry LTD cylance.biz N. America BlackBerry LTD cylance.blog N. America CIRA Research In Motion Limited cylance.ca N. America BlackBerry LTD cylance.club N. America BlackBerry LTD cylance.com N. America BlackBerry LTD cylance.company N. America BlackBerry LTD cylance.de EMEA Germany BlackBerry LTD cylance.email N. America IE Reg CYLANCE IRELAND LIMITED cylance.ie N. America BlackBerry LTD cylance.info N. America BlackBerry LTD cylance.io N. America BlackBerry LTD cylance.is EMEA QNX Software Systems Limited cylance.kr N. America BlackBerry LTD cylance.lu EMEA BlackBerry LTD cylance.marketing N. America BlackBerry LTD cylance.me N. America BlackBerry LTD cylance.mobi N. America BlackBerry LTD cylance.net N. America Registrant Sync PBI39O cylance.no N. America BlackBerry LTD cylance.nz N. America BlackBerry LTD cylance.org N. America NL SG PT Blackberry Limited cylance.pt EMEA BlackBerry LTD cylance.qa EMEA Saudi Arabia BlackBerry LTD cylance.ru N. America SE Research In Motion Limited cylance.se EMEA BlackBerry LTD cylance.sucks N. America BlackBerry LTD cylance.technology N. America BlackBerry LTD cylance.tv N. America Research In Motion Limited cylance.uk N. America BlackBerry LTD cylance.us N. America BlackBerry LTD cylance.wtf N. America

 
BlackBerry LTD cylance.xyz N. America BlackBerry LTD cylance.zone N. America BlackBerry LTD cylanceaggregator.com N. America BlackBerry LTD cylanceai.com N. America BlackBerry LTD cylanceantivirus.ai EMEA BlackBerry LTD cylanceantivirus.app N. America BlackBerry LTD cylanceantivirus.io N. America BlackBerry LTD cylanceantivirus.net N. America BlackBerry LTD cylanceantivirus.org N. America BlackBerry LTD cylanceassistant.com N. America BlackBerry LTD cylanceav.com N. America BlackBerry LTD cylanceaws.com N. America BlackBerry LTD cylanceaz.com N. America BlackBerry LTD cylancecollect.com N. America BlackBerry LTD cylanceconsulting.com N. America BlackBerry LTD cylanceconsumer.com N. America BlackBerry LTD cylancecorp.com N. America BlackBerry LTD cylancedetect.com N. America BlackBerry LTD cylancedr.com N. America BlackBerry LTD cylanceedge.com N. America BlackBerry LTD cylanceendpoint.com N. America BlackBerry LTD cylanceexecutioncontrol.com N. America BlackBerry LTD cylanceguard.com N. America BlackBerry LTD cylancehub.com N. America BlackBerry LTD cylancehybrid.com N. America BlackBerry LTD cylanceidentity.com N. America BlackBerry LTD cylanceinfinity.com N. America BlackBerry LTD cylanceinspect.com N. America BlackBerry LTD cylanceintelligence.com N. America BlackBerry LTD cylancek8.com N. America BlackBerry LTD cylancelabs.com N. America BlackBerry LTD cylancelabs.net N. America BlackBerry LTD cylancemdr.com N. America BlackBerry LTD cylanceon-prem.com N. America BlackBerry LTD cylanceonprem.com N. America BlackBerry LTD cylanceprotect.com N. America BlackBerry LTD cylancerewards.com N. America BlackBerry LTD cylancerewardsemea.com N. America BlackBerry LTD cylanceriskzero.com N. America BlackBerry LTD cylancesalespro.com N. America BlackBerry LTD cylancesecurity.com N. America

 
BlackBerry LTD cylancesmartantivirus.ai EMEA BlackBerry LTD cylancesmartantivirus.com N. America BlackBerry LTD cylancesmartav.ai EMEA BlackBerry LTD cylancesmartav.com N. America BlackBerry LTD cylancestage.com N. America BlackBerry LTD cylancestore.com N. America BlackBerry LTD cylancestore.net N. America BlackBerry LTD cylancesupportnumber.com N. America BlackBerry LTD cylancethethreat.com N. America BlackBerry LTD cylancev.com N. America BlackBerry LTD cylancex.com N. America BlackBerry LTD cylancexero.com N. America BlackBerry LTD cylancezero.com N. America BlackBerry LTD cylenceprotect.com N. America BlackBerry LTD endpointexecutioncontrol.com N. America Cylance Ltd fora.ge N. America BlackBerry LTD hackingexposed.tv N. America BlackBerry LTD hackingexposedlive.com N. America BlackBerry LTD infinite-day.com N. America BlackBerry LTD klownstrike.com N. America BlackBerry LTD lambs2lions.net N. America BlackBerry LTD legaldigitalforensics.com N. America BlackBerry LTD mycylance.com N. America BlackBerry LTD nextgenantivirus.com N. America BlackBerry LTD nextgenantivirus.net N. America BlackBerry LTD nextgenantivirus.org N. America BlackBerry LTD nextgenerationendpoint.com N. America BlackBerry LTD onprem-cylance.com N. America BlackBerry LTD opcleaver.com N. America BlackBerry LTD operationcleaver.com N. America BlackBerry LTD perpetualprevention.com N. America BlackBerry LTD popmybox.com N. America BlackBerry LTD popmybox.net N. America BlackBerry LTD ridgewayis.com N. America BlackBerry LTD sentientexecutioncontrol.com N. America BlackBerry LTD sentientexecutioncontrol.info N. America BlackBerry LTD sentientexecutioncontrol.net N. America BlackBerry LTD sentientexecutioncontrol.org N. America BlackBerry LTD silencethethreat.com N. America BlackBerry LTD skoutforensics.com N. America BlackBerry LTD skoutforensics.net N. America

 
BlackBerry LTD smartantivirus.ai EMEA BlackBerry LTD smartav.ai EMEA BlackBerry LTD thetruthaboutbigav.com N. America BlackBerry LTD threatzero.com N. America BlackBerry LTD traditionalantivirus.com N. America BlackBerry LTD traditionalav.com N. America BlackBerry LTD trustthemath.com N. America BlackBerry LTD whatisoptics.com N. America BlackBerry LTD zeroday.tv N. America

 
Exhibit E Form of Strategic Customer Support Agreement [See Attached]

 
311393987 v11 Agreed Form CONFIDENTIAL STRATEGIC CUSTOMER SUPPORT AGREEMENT BY AND BETWEEN [PURCHASER] AND [SELLER] Dated as of [●]

 
311393987 v11 TABLE OF CONTENTS Page -i- ARTICLE I DEFINITIONS ........................................................................................................................ 1 ARTICLE II SERVICES, DURATION AND SERVICES MANAGERS ................................................. 3 2.1 Services .............................................................................................................................. 3 2.2 Retained Services ............................................................................................................... 3 2.3 Duration of Services .......................................................................................................... 3 2.4 Standard of Services .......................................................................................................... 3 2.5 Cooperation; Customer Success ........................................................................................ 3 2.6 Intellectual Property; Data ................................................................................................. 4 2.7 System Security ................................................................................................................. 5 2.8 Data Protection .................................................................................................................. 5 ARTICLE III DISCLAIMERS; COMPLIANCE ........................................................................................ 6 3.1 Disclaimer of Warranties ................................................................................................... 6 3.2 Compliance with Laws and Regulations ............................................................................ 6 ARTICLE IV COSTS AND DISBURSEMENTS ....................................................................................... 7 4.1 Costs and Disbursements ................................................................................................... 7 4.2 Tax Matters ........................................................................................................................ 7 ARTICLE V LIMITED LIABILITY AND INDEMNIFICATION ............................................................ 7 5.1 Consequential and Other Damages .................................................................................... 7 5.2 Limitation of Liability ....................................................................................................... 8 5.3 Release and Seller Indemnity............................................................................................. 8 5.4 Purchaser Indemnity .......................................................................................................... 8 5.5 Indemnification Procedures ............................................................................................... 8 5.6 Exclusion of Other Remedies ............................................................................................ 8 5.7 Confirmation ...................................................................................................................... 8 ARTICLE VI TERM AND TERMINATION ............................................................................................. 8 6.1 Term and Termination. ...................................................................................................... 8 6.2 Effect of Termination ......................................................................................................... 9 ARTICLE VII DISPUTE RESOLUTION ................................................................................................... 9 7.1 Dispute Resolution. ............................................................................................................ 9 ARTICLE VIII GENERAL PROVISIONS ............................................................................................... 10 8.1 No Agency ....................................................................................................................... 10 8.2 Notices ............................................................................................................................. 10

 
311393987 v11 TABLE OF CONTENTS (continued) Page -ii- 8.3 Severability ...................................................................................................................... 11 8.4 Entire Agreement ............................................................................................................. 11 8.5 No Third-Party Beneficiaries ........................................................................................... 11 8.6 Governing Law ................................................................................................................ 11 8.7 Amendment ...................................................................................................................... 11 8.8 Precedence of Annexes, Exhibits, and Schedules ............................................................ 11 8.9 Counterparts ..................................................................................................................... 11 8.10 Assignability; Change of Control .................................................................................... 12 8.11 Non-Recourse .................................................................................................................. 12 8.12 Mutual Drafting ............................................................................................................... 12 8.13 Transaction Agreements .................................................................................................. 12 ANNEXES, EXHIBITS AND SCHEDULES Annex 1 Governance and Operational Support Exhibit A BlackBerry Solution License Agreement Exhibit B BlackBerry Technical Support Services Program Description Exhibit C-1 [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Exhibit C-2 [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Exhibit C-3 [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Exhibit D Products Exhibit E Data Processing Agreement Schedule C-1A [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Schedule C-1B [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Schedule C-2 [Redacted: Proprietary customer data and subject to third party confidentiality obligations.]

 
311393987 v11 STRATEGIC CUSTOMER SUPPORT AGREEMENT This STRATEGIC CUSTOMER SUPPORT AGREEMENT, dated as of [●] (this 「Agreement」), is by and between [●], a Delaware corporation (「Purchaser」), and [●], a corporation incorporated under the Business Corporation Act (Ontario) (「Seller」). Unless otherwise defined in this Agreement, all capitalized terms used in this Agreement shall have the meaning set forth in the Purchase Agreement (as defined herein). R E C I T A L S WHEREAS, Purchaser and Seller have entered into that certain Equity and Asset Purchase Agreement, dated as of [●] (the 「Purchase Agreement」), pursuant to which Purchaser purchased the Transferred Subsidiary Equity Interests and the Transferred Assets and assumed the Assumed Liabilities from Seller or the Other Selling Entities, and Seller sold, assigned, transferred and conveyed all of the Transferred Subsidiary Equity Interests, Transferred Assets and Assumed Liabilities to Purchaser; WHEREAS, the Purchase Agreement requires that the Parties enter into this Agreement at the Closing to enable Seller (or its applicable Affiliates) to continue to perform its obligations under certain customer contracts that constitute Excluded Contracts (as defined in the Purchase Agreement); and WHEREAS, the Purchase Agreement requires execution and delivery of this Agreement by Purchaser and Seller at or prior to the Closing Date. NOW, THEREFORE, in consideration of the foregoing and the mutual agreements contained in this Agreement, Purchaser and Seller, intending to be legally bound, hereby agree as follows: ARTICLE I DEFINITIONS The following capitalized terms used in this Agreement shall have the meanings set forth below: 「Agreement」 shall have the meaning set forth in the Preamble. 「BlackBerry Agreements」 shall mean the BlackBerry Solution License Agreement and BlackBerry Technical Support Services Program Description. 「BlackBerry Solution License Agreement」 shall mean the agreement governing a Customer’s use of Product(s), as set forth on Exhibit A. 「BlackBerry Technical Support Services Program Description」 shall mean a document describing the levels of technical support services that a Customer is entitled to acquire, as set forth on Exhibit B. 「Customers」 shall mean all [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] 「Customer Specific Terms」 shall mean Exhibit C-1 as applicable to [Redacted: Proprietary customer data and subject to third party confidentiality obligations.], Exhibit C-2 as applicable to [Redacted: Proprietary customer data and subject to third party confidentiality obligations.], and Exhibit C- 3 as applicable to [Redacted: Proprietary customer data and subject to third party confidentiality obligations.].

 
311393987 v11 -2- 「Dispute」 shall have the meaning set forth in Section 7.1. 「DPA」 shall have the meaning set forth in Section 2.8. 「[Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Customer」 shall mean a Person listed on Schedule C-2. 「[Redacted: Proprietary customer data and subject to third party confidentiality obligations.]Customer」 shall mean a Person defined in Exhibit C-3, [Redacted: Proprietary customer data and subject to third party confidentiality obligations.]Customer Specific Terms. 「[Redacted: Proprietary customer data and subject to third party confidentiality obligations.]Customers」 shall mean a Person listed on Schedule C-1B. 「Parties」 shall mean the parties to this Agreement. 「Personal Data」 shall mean any information relating to an identified or identifiable natural person who CAN be identified, directly or indirectly, in particular by reference to an identifier of that natural person. 「Processing」 and 「Process」 shall mean any operation or set of operations performed on Personal Data or sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction. 「Product」 shall mean any product, service, computer software product or offering listed on Exhibit D that is researched, developed, designed, sold, marketed, or distributed (a) at any time prior to the Closing in connection with the Business or (b) by the Transferred Subsidiary prior to the Closing in connection with the Business. 「Purchaser」 shall have the meaning set forth in the Preamble. 「Purchaser Indemnified Party」 shall have the meaning set forth in Section 5.3. 「Purchaser Services Manager」 shall have the meaning set forth in Section 2.5(b). 「Retained Services」 shall have the meaning set forth in Section 2.2. 「Seller」 shall have the meaning set forth in the Preamble. 「Seller Indemnified Party」 shall have the meaning set forth in Section 5.4. 「Seller Services Manager」 shall have the meaning set forth in Section 2.5(b). 「Services」 shall have the meaning set forth in Section 2.1. 「[Redacted: Proprietary customer data and subject to third party confidentiality obligations.]Customer」 shall mean a Person listed on Schedule C-1A. 「Systems」 shall mean the applicable information technology systems of Purchaser or Seller, as the context requires.

 
311393987 v11 -3- 「TSA」 shall have the meaning set forth in Section 2.5(a). ARTICLE II SERVICES, DURATION AND SERVICES MANAGERS 2.1 Services. Subject to the terms and conditions of this Agreement, Purchaser shall provide or cause to be provided to Seller the following services (「Services」), in each case solely with respect to the applicable Product(s): (a) other than the Retained Services, the obligations of 「BlackBerry」 as set out in the BlackBerry Solution License Agreement identified as services of Purchaser in the applicable Customer Specific Terms for the benefit of each Customer, on behalf of Seller; and (b) other than the Retained Services, the maintenance, support, and services of 「BlackBerry」 as set out in the BlackBerry Technical Support Services Program Description identified as services of Purchaser in the applicable Customer Specific Terms that Seller reasonably requests for the benefit of each Customer, on behalf of Seller. 2.2 Retained Services. Seller shall continue to provide certain services for Customers in accordance with the applicable Customer Specific Terms, and such other services, including replacement services, as mutually agreed by the Parties in writing (the 「Retained Services」) and Purchaser shall provide all other services required under Section 2.1(b). 2.3 Duration of Services. Subject to the terms of this Agreement, Purchaser shall provide or cause to be provided to Seller each Service until the earlier to occur of, with respect to each Customer, (a) the date that such Customer’s then-current contract term expires with respect to the applicable Product(s), each as set forth on Exhibits C-1 to C-3, or (b) the date on which such Service is terminated under Section 6.1(b) or 6.1(c) (each a 「Service Term」). 2.4 Standard of Services. Purchaser agrees to perform the Services in a manner that is in accordance with the BlackBerry Agreements. 2.5 Cooperation; Customer Success. (a) Purchaser shall appoint and designate a sufficiently senior individual who is employed, as of the date of such appointment and designation, by Purchaser to act as its initial services manager (the 「Purchaser Services Manager」), who shall be directly responsible for coordinating and managing the delivery of the Services and have authority to act on Purchaser’s behalf with respect to matters relating to the provision of Services under this Agreement. The Purchaser Services Manager shall work with the personnel of Purchaser to periodically address issues and matters raised by Seller relating to the provision of Services under this Agreement. The Purchaser Services Manager may be the same individual as the Purchaser Services Manager designated under the Transition Services Agreement between the Parties, dated as of the date hereof (the 「TSA」). (b) Seller shall appoint and designate a sufficiently senior individual who is employed, as of the date of such appointment and designation, by Seller to act as its initial services manager (the 「Seller Services Manager」), who shall have authority to act on Seller’s behalf with respect to matters relating to this Agreement. The Seller Services Manager shall work with the personnel of Seller to periodically address issues and matters raised by Purchaser relating to this Agreement. The Seller Services Manager may be the same individual as the Seller Services Manager designated under the TSA.

 
311393987 v11 -4- (c) The Parties shall collaborate in good faith to manage the matters relating to the provision of Services under this Agreement, including the coordination of regular meetings, the preparation and submission of reports, and any other related responsibilities as specified in Annex 1. (d) For Customer success matters, including if Customer alleges breach of contract with respect to the Products, raises any issue or question or otherwise threatens a dispute related to the Product(s), including for example: related to Sections 2-4, 6-8, or 10-13 of the BlackBerry Solution License Agreement, any support services contemplated under the BlackBerry Technical Support Services Program Description, the Parties shall collaborate in good faith to address such Customer’s concern. Except as otherwise agreed by the Parties (including but not limited to the indemnification obligations and other remedies provided under the Purchase Agreement or any other Transaction Agreement), Purchaser and Seller acknowledge and agree that all indemnification obligations under the BlackBerry Agreements arising from or relating to circumstances, acts or omissions which occurred on or after the Closing Date and arise from the Services, and all liabilities relating thereto, shall be the responsibility of Purchaser (not Seller). Purchaser and Seller acknowledge and agree that all other indemnification obligations under the BlackBerry Agreements or Customer Specific Terms, including those arising from or relating to circumstances, acts or omissions which occurred (i) prior to the Closing Date or (ii) after the Closing Date and arise from the Retained Services, and all liabilities relating to (i) and (ii), shall be the responsibility of Seller (not Purchaser). (e) No later than six (6) months (or as early as is reasonably practical given the rolling expiry dates of Customer contracts) prior to the expiry date of a Customer contract with respect to the Product(s), the Parties shall cooperate in good faith to notify such Customer that (i) Seller no longer provides the Product(s) and (ii) Customer should contract directly with Purchaser for continued use of the Product(s). Subject to the foregoing, to the extent Purchaser agrees to contract with such Customer for continued use of the Product(s), the Parties shall use commercially reasonable efforts to prevent undue interruption or adverse effect regarding such Customer’s use of the Product(s). Purchaser shall make available to the Seller such appropriately qualified personnel as may be necessary to provide the Services. The Purchaser shall have the right to (A) designate which personnel it shall assign to perform the Services and (B) remove and replace such personnel at any time. 2.6 Intellectual Property; Data. (a) This Agreement and the performance of the Services under this Agreement shall not affect or result in the transfer of any rights in or to, or the ownership of, any Intellectual Property Rights or Technology. Neither Party shall acquire any right, title or interest (except for the express license rights set forth in this Section 2.6) in any Intellectual Property Rights or Technology of the other Party by reason of the provision of the Services hereunder. For the avoidance of doubt, nothing in this Agreement shall limit or modify the transfer of the rights in and to, the ownership of, or the licenses with respect to any Intellectual Property Rights or Technology as set forth in the Purchase Agreement or any other Transaction Agreement. (b) Purchaser acknowledges that following the Closing, Seller relies on Purchaser’s Services to provide the Product(s) to each Customer in accordance with the BlackBerry Agreements, including to develop, improve, host, support, maintain, operate, update, provide and otherwise make available the applicable Product(s) purchased by Customer. Subject to Section 2.6(a), solely to the extent Seller needs to access and use the specific items of Technology and Intellectual Property Rights owned or controlled by Purchaser or any of its Affiliates that are solely necessary to perform the Retained Services, Purchaser hereby grants to Seller a limited, non-exclusive, non-transferable, non-sublicensable, revocable, fully paid-up, royalty-free right to use such Technology and Intellectual Property Rights, solely during the applicable Service Term, for the sole and limited purpose of performing the Retained Services (and to the

 
311393987 v11 -5- extent the use of such Technology or Intellectual Property Rights are governed by a license or other agreement with a Third Party, subject to any applicable restrictions or other requirements set forth thereunder). For the avoidance of doubt, the license set forth in this Section 2.6(b) does not permit Seller or its Affiliates to modify or prepare derivative works of any Technology or Intellectual Property Rights owned or controlled by Purchaser or any of its Affiliates. (c) As between Purchaser and Seller on the one hand and Customer on the other hand, Customer retains ownership of all Customer Data (as defined in the BlackBerry Solution License Agreement). With respect to Anonymous Data (as defined in the BlackBerry Solution License Agreement), as between Purchaser and Seller, Purchaser shall own all Anonymous Data and Purchaser shall provide Seller and its Affiliates access to the applicable Anonymous Data solely to the extent necessary for Seller to perform Retained Services. 2.7 System Security. (a) If a Party or its Affiliates (the 「Accessing Party」), as the case may be, is given access to the other Party’s or its Affiliates’ (the 「Granting Party」) Systems in connection with the provision of Services or Retained Services, the Accessing Party shall comply with all of the Granting Party’s applicable security policies, procedures and guidelines (including physical security, network access, internet security, confidentiality and personal data security guidelines) attached hereto as Exhibit E (collectively, 「Security Regulations」), and shall not knowingly tamper with, compromise or circumvent any security or audit measures employed by the Granting Party or any of its Affiliates. The Accessing Party shall access and use only those Systems of the Granting Party and its Affiliates for which it has been granted the right to access and use. (b) Each Accessing Party shall take steps designed to restrict access to only those of the Accessing Party’s personnel who are specifically authorized to have access to the Systems and prevent unauthorized access, use, destruction, alteration, or loss of information contained therein, including notifying such personnel of the restrictions set forth in this Agreement and the Security Regulations. (c) If, at any time, an Accessing Party determines that any such personnel has sought to circumvent, or has circumvented, the Security Regulations, that any unauthorized personnel has or has had access to the Systems, or that any such personnel has engaged in activities that would reasonably be expected to lead to the unauthorized access, use, destruction, alteration or loss of data, information or software of the Granting Party or any of its Affiliates, the Accessing Party shall promptly (and in any event within twenty-four (24) hours of its determination) notify the Granting Party so that the Parties may cooperate to terminate any such person’s access to the relevant Systems. In addition, the Granting Party shall have the right to deny personnel of any Accessing Party access to the Systems upon reasonable notice to the Accessing Party in the event that the Granting Party reasonably believes that such personnel have engaged in any of the activities set forth above in this Section 2.7(c) or otherwise pose a security concern. Each Accessing Party shall provide such reasonable cooperation as the relevant Granting Party may request in investigating any unauthorized access to the Systems. 2.8 Data Protection. To the extent that the provision of the Services requires the Processing of Personal Data, the obligations of Purchaser regarding the Processing of Personal Data in connection with the provision of the Services shall be mutually agreed between the Parties in the Data Processing Agreement set forth in Exhibit E (the 「DPA」) between the Parties. To the extent there are any conflicts between this Agreement and the DPA, the DPA shall govern.

 
311393987 v11 -6- ARTICLE III DISCLAIMERS; COMPLIANCE 3.1 Disclaimer of Warranties. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, THE PARTIES ACKNOWLEDGE AND AGREE THAT ALL SERVICES ARE PROVIDED AS-IS, THAT SELLER ASSUMES ALL RISKS AND LIABILITY ARISING FROM OR RELATING TO ITS USE OF AND RELIANCE UPON THE SERVICES, AND PURCHASER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MAKES NO REPRESENTATION OR WARRANTY WITH RESPECT THERETO. EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PURCHASER HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES REGARDING THE SERVICES, WHETHER EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, BY STATUTE OR OTHERWISE, INCLUDING ANY REPRESENTATION OR WARRANTY IN REGARD TO QUALITY, PERFORMANCE, NON-INFRINGEMENT, COMMERCIAL UTILITY, MERCHANTABILITY OR FITNESS OF ANY SERVICE FOR A PARTICULAR USE OR PURPOSE OR THE NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES. 3.2 Compliance with Laws and Regulations. Each Party shall be responsible for its own compliance with any and all Laws applicable to its performance under this Agreement. No Party shall knowingly take any action in violation of any such applicable Law that results in liability being imposed on the other Party. ARTICLE IV COSTS AND DISBURSEMENTS 4.1 Costs and Disbursements. (a) Except as otherwise provided in this Agreement, Seller (or its designee) shall pay to Purchaser the fee for the Services (or category of Services, as applicable) (each fee constituting a 「Service Charge,」 and, collectively, 「Service Charges」) as set forth on the applicable Customer Specific Terms. All Service Charges shall be exclusive of any Taxes (responsibility for which shall be governed by Section 4.2). (b) Each Party shall be responsible for all of its own costs and expenses in connection with its performance under this Agreement. (c) The Service Charges due and payable hereunder shall be invoiced and paid U.S. dollars, unless the Parties otherwise agree. Except as otherwise agreed by the Parties, on a monthly basis, Purchaser shall prepare an invoice for such fiscal month to Seller noting, in reasonable detail, the Service Charges owed to it by Seller. Seller shall pay the amount of the Service Charges set forth in such invoice by wire transfer (or such other method of payment as may be agreed between the Parties) to Purchaser (or its designee) within thirty (30) days of the receipt of each such invoice. In the absence of a timely notice of billing dispute in accordance with the provisions of ARTICLE VII of this Agreement, if Seller fails to pay such amount by the due date, Seller shall be obligated to pay to Purchaser, in addition to the amount due, interest at an annual default interest rate of six percent (6%), or the maximum legal rate, whichever is lower (the 「Interest Payment」), accruing from the date the payment was due up to the date of actual payment. In the event of any billing dispute, Seller shall promptly pay any undisputed amount. The Parties may agree in writing to net billing or other offsetting arrangements with respect to any amounts payable hereunder or under any other Transaction Agreement.

 
311393987 v11 -7- (d) Seller shall timely pay the full amount of Service Charges and shall not set off, counterclaim or otherwise withhold any amount owed to Purchaser under this Agreement on account of any obligation owed by Purchaser to Seller except for any net billing arrangements agreed to by the Parties pursuant to Section 4.1(c). 4.2 Tax Matters. Without limiting any provisions of this Agreement, Seller shall be responsible for and shall pay any and all excise, sales, use, value-added, goods and services, transfer, stamp, documentary, filing, recordation and other similar non-income Taxes, in each case, imposed or, payable with respect to, or assessed as a result of the provision of Services by Purchaser or any fees or charges (including any Service Charges) payable by Seller pursuant to this Agreement (collectively, 「Non- Income Taxes」). The Party required to account for such Non-Income Tax shall provide to the other Party appropriate tax invoices and, if applicable, evidence of the remittance of the amount of such Non-Income Tax to the relevant governmental authority. The Parties shall use commercially reasonable efforts to minimize Non-Income Taxes and obtain any refund, return, rebate or the like of any Non-Income Tax, including by filing any necessary exemption or other similar forms, certificates or other similar documents, in each case, to the extent legally permissible. ARTICLE V LIMITED LIABILITY AND INDEMNIFICATION 5.1 Consequential and Other Damages. Notwithstanding anything to the contrary set forth in this Agreement, except for any damages resulting from breaches of ARTICLE VIII, neither Party nor any of their Affiliates or Representatives shall be liable to the other Party or its Affiliates or Representatives, whether in contract, tort (including negligence and strict liability) or otherwise, at law or equity, for any special, indirect, incidental, punitive or consequential damages or lost profits, loss of revenue, loss of business or cost of cover, in each case which in any way arise out of, relate to or are a consequence of the provision of, or failure to provide, any Services under this Agreement or the receipt of any Services, and each of the Parties hereby waives on behalf of itself, its Affiliates and its Representatives any claim for such damages. 5.2 Limitation of Liability. The aggregate Liability of each Party and its Affiliates and Representatives, collectively, under this Agreement for any act or failure to act in connection herewith (including the performance or breach of this Agreement), or from the sale, delivery, provision or use of any Services provided under or contemplated by this Agreement, whether in contract, tort (including negligence and strict liability) or otherwise, at law or equity, shall not exceed the amounts received by Purchaser from Seller with respect to the Customer or Customers and relevant portion of the Services to which the subject matter of the claim relates in the twelve (12) month period immediately prior to the incident giving rise to the liability; provided, however, that in the case of any Liability arising from the Services to be provided pursuant to Exhibit C-3 on or before the earlier of (a) January 1, 2026 and (b) the date that the first payment from Seller to Purchaser for such Services is made, the aggregate Liability of each Party and its Affiliates and Representatives as set forth in this Section 5.2 shall not exceed three million, nine hundred thousand dollars (US$ 3,900,000). 5.3 Seller Indemnity. Seller hereby agrees to indemnify, defend and hold harmless Purchaser and its Affiliates and Representatives (each, a 「Purchaser Indemnified Party」) from and against any and all Losses from third-party claims, suits, actions, or proceedings against a Purchaser Indemnified Party arising from, relating to or in connection with (a) the use of any Services by Seller or any of its Affiliates or Representatives or (b) the use of any Retained Services by any Customer, in the case of each of clauses (a) and (b), except to the extent that such Losses arise out of Purchaser’s material breach of this Agreement, gross negligence, willful misconduct, or fraud.

 
311393987 v11 -8- 5.4 Purchaser Indemnity. Purchaser hereby agrees to indemnify, defend and hold harmless Seller and its Affiliates and Representatives (each, a 「Seller Indemnified Party」), from and against any and all Losses from third-party claims, suits, actions, or proceedings against a Seller Indemnified Party arising from, relating to or in connection with (a) the use of any Product(s) or Services by Customers after Closing or (b) the sale, delivery or provision of any Services provided under or contemplated by this Agreement, in the case of each of clauses (a) and (b), except to the extent that such Losses arise out of a Sufficiency Breach, Seller’s material breach of this Agreement, gross negligence, willful misconduct, or fraud. 5.5 Sufficiency Breach. Any failure of Purchaser to perform its obligations under this Agreement to the extent such failure results as a consequence of a Sufficiency Breach shall not constitute a breach of this Agreement. A 「Sufficiency Breach」 means a breach by any Selling Entity of Section 4.24 of the Purchase Agreement. 5.6 Indemnification Procedures. The provisions of Section 8.4 of the Purchase Agreement shall govern claims for indemnification under this Agreement. 5.7 Exclusion of Other Remedies. The provisions of Section 5.3 and Section 5.4 of this Agreement shall, to the maximum extent permitted by applicable Law, be the sole and exclusive remedies of the Purchaser Indemnified Parties and the Seller Indemnified Parties, as applicable, for any claim, loss, damage, expense or liability, whether arising from statute, principle of common or civil law, principles of strict liability, tort, contract or otherwise under this Agreement. 5.8 Confirmation. Neither Party excludes responsibility for any Liability which cannot be excluded pursuant to applicable Law. ARTICLE VI TERM AND TERMINATION 6.1 Term and Termination. (a) This Agreement shall commence immediately upon the Closing Date and shall terminate upon the earlier to occur of: (i) the last date on which either Party is obligated to provide any Service to the other Party in accordance with the terms of this Agreement or (ii) the mutual written agreement of the Parties to terminate this Agreement in its entirety. (b) Seller may terminate this Agreement (i) at any time upon prior written notice to Purchaser if Purchaser has failed to perform any of its material obligations under this Agreement with respect to the Services, and such failure has continued uncured for a period of thirty (30) days after receipt by Purchaser of written notice of such failure from Seller, and (ii) and at any time if Purchaser has violated any Laws in its provision of such Services. (c) Seller may terminate this Agreement with respect to one or more Customers at any time upon providing at least thirty (30) day’s prior written notice to Purchaser (or as otherwise mutually agreed in writing). 6.2 Effect of Termination. Upon termination of any Service pursuant to this Agreement for a given Customer, Purchaser shall have no further obligation to provide the terminated Service. In connection with the termination of any Service, the provisions of this Agreement not relating solely to such terminated Service shall survive any such termination, and in connection with a termination of this Agreement, ARTICLE I, ARTICLE V (including liability in respect of any indemnifiable Losses under

 
311393987 v11 -9- this Agreement arising or occurring on or prior to the date of termination), ARTICLE VI, ARTICLE VIII AND ARTICLE IX shall continue to survive indefinitely. ARTICLE VII DISPUTE RESOLUTION 7.1 Dispute Resolution. (a) In the event of any dispute, controversy or claim arising out of or relating to the transactions contemplated by this Agreement, or the validity, interpretation, breach or termination of any provision of this Agreement, or calculation or allocation of the costs of any Service, including claims seeking redress or asserting rights under any Law (each, a 「Dispute」), Purchaser and Seller agree that the Purchaser’s services manager and the Seller’s services manager (or such other persons as Purchaser and Seller may designate) shall negotiate in good faith in an attempt to resolve such Dispute amicably. If such Dispute has not been resolved to the mutual satisfaction of Purchaser and Seller within fifteen (15) days after the initial written notice of the Dispute (or after such longer period as the Parties may agree), then such Dispute shall be resolved in accordance with the dispute resolution process referred to in Article 10 of the Purchase Agreement; provided, however, that such dispute resolution process shall not modify or add to the remedies available to the Parties under this Agreement. (b) In any Dispute regarding the amount of a Service Charge, if such Dispute is finally resolved pursuant to the dispute resolution process set forth or referred to in Section 7.1, and it is determined that the Service Charge Purchaser has invoiced Seller, and that Seller has paid to Purchaser, is greater or less than the amount that the Service Charge should have been, then (i) if it is determined that Seller has overpaid the Service Charge, Purchaser shall within ten (10) business days after such determination reimburse Seller an amount of cash equal to such overpayment, plus the Interest Payment, accruing from the date of payment by Seller to the time of reimbursement by Purchaser; and (ii) if it is determined that Seller has underpaid the Service Charge, Seller shall within ten (10) business days after such determination reimburse Purchaser an amount of cash equal to such underpayment, plus the Interest Payment, accruing from the date such payment originally should have been made by Seller to the time of payment by Seller. ARTICLE VIII CONFIDENTIALITY 8.1 Treatment of Confidential Information. Each Party shall, and shall cause its Affiliates and its and their directors, officers, managers, employees, consultants, representatives and agents (together, the 「Related Persons」) to, during the term of this Agreement, treat all information of the other Party that is known to such Party as confidential or proprietary provided under this Agreement (the 「Confidential Information」) as confidential, preserve the confidentiality thereof, and not use or disclose or permit to be disclosed to any Person, except for the purposes of performing the receiving Party’s obligations under this Agreement, any Confidential Information of the other Party unless such information (i) is or becomes generally available to the public other than as a result of a breach of this Agreement by the receiving Party or any of its Related Persons, becomes available to the receiving Party or one of its Affiliates on a non- confidential basis from another source, provided that such other source is not known by the receiving Party or its Affiliates to be bound by a confidentiality agreement between such other source and the disclosing Party or any of its Affiliates, (ii) was lawfully in the possession of the receiving Party or its Affiliates before the information was disclosed by the disclosing Party or its Affiliates and continues to be held in accordance with the terms on which it was obtained, provided, however, that this clause (ii) shall not except information in the possession of Seller with respect to the Business, the Transferred Subsidiary, the Continuing Employees, the Transferred Assets and the Assumed Liabilities unless such information is lawfully received by Seller or its Affiliates from a third party (excluding, for the avoidance of doubt, any Business Service

 
311393987 v11 -10- Providers) after the Closing and continues to be held in accordance with the terms on which it was obtained, (iii) is developed independently of the information disclosed by the disclosing Party or its Affiliates, (iv) is agreed to be the parties in writing as not being confidential, (v) is required to be disclosed by any applicable Law or stock market rule; provided that, to the extent permitted by applicable Law, the receiving Party shall provide written notice of such requirement to the disclosing Party for the purpose of enabling the disclosing Party to seek (at the disclosing Party’s expense) a protective order or otherwise prevent such disclosure and the receiving Party shall use its commercially reasonable efforts, at the disclosing Party’s expense and the disclosing Party’s written request, to cooperate with the disclosing Party in obtaining an appropriate protective order or obtaining confidential treatment with respect to such information or (vi) is disclosed (A) to a prospective financing source, investor, or lender of any kind; provided that such third party is bound by a confidentiality agreement or (B) in connection with an initial public offering or direct listing including in any registration statement, preliminary prospectus or final prospectus contained therein or any amendments or supplements thereto, or related materials, and to bankers, financial and legal advisors, and potential investors in the offering. The receiving Party shall be liable hereunder as a breach of the receiving Party covenants if any action or failure to take action by a Related Person of the receiving Party or by any other Person that receives such confidential information from the receiving Party (including any financing source, investor or lender that the receiving Party is permitted to disclose such confidential information to under this Section 8.1) would be a breach of this provision if the receiving Party had taken such action or failed to take such action. ARTICLE IX GENERAL PROVISIONS 9.1 No Agency. Nothing in this Agreement shall be deemed in any way or for any purpose to constitute any Party as an agent of an unaffiliated party in the conduct of such other party’s business. A Purchaser of any Service under this Agreement shall act as an independent contractor and not as the agent of Seller in performing such Service, maintaining control over its employees, its subcontractors and their employees and complying with all withholding of income at source requirements, whether federal, national, state, local or foreign. 9.2 Notices. All notices and other communications under this Agreement shall be in writing and shall be deemed to have been duly given only if done in the following ways: (a) on the day of delivery if delivered personally, (b) two (2) Business Days after the date of mailing if mailed by registered or certified first class mail, postage prepaid, (c) the next Business Day following deposit with an overnight air courier service which guarantees next day delivery, or (d) on the same day, when sent by email if prior to 5:00 pm Pacific Time, and otherwise one (1) Business Day after transmission (unless an undelivered or 「bounceback」 message is received by the sender), in each case to the other party at the following address or email address (or to such person or persons or such other address or email address as a party may specify by notice pursuant to this provision): (a) If to Purchaser, to: Arctic Wolf Networks, Inc. 8939 Columbine Road Eden Prairie, MN 55347 Attention: Legal Department Email: legal@arcticwolf.com With a copy to: Cooley LLP 3175 Hanover Street

 
311393987 v11 -11- Palo Alto, CA 94304-1130 Attention: Anne Lieberman; Eric Jensen; Kate Nichols Email: alieberman@cooley.com; ejensen@cooley.com; knichols@cooley.com (b) If to Seller, to: BlackBerry Limited 2200 University Ave. E. Waterloo, ON N2K 0A7 Attention: Chief Legal Officer Email: legal@blackberry.com With a copy to: Morrison & Foerster LLP 4200 Republic Plaza 370 Seventeenth Street Denver, CO 80202-5638 Attention: Erik G. Knudsen; Chere C. See Email: eknudsen@mofo.com; csee@mofo.com 9.3 Severability. If any provision of this Agreement or the application thereof to any Person or circumstance is determined by a court of competent jurisdiction to be invalid, void or unenforceable, the remaining provisions hereof, or the application of such provision to Persons or circumstances or in jurisdictions other than those as to which it has been held invalid or unenforceable, shall remain in full force and effect and shall in no way be affected, impaired or invalidated thereby. Upon such determination, the Parties shall negotiate in good faith in an effort to agree upon such a suitable and equitable provision to effect the original intent of the Parties. 9.4 Entire Agreement. This Agreement, the Purchase Agreement and other Transaction Agreements (to the extent expressly set forth in this Agreement), and the Annexes, Exhibits, Schedules and appendices hereto and thereto, contain the entire agreement between the Parties with respect to the subject matter hereof, supersede all previous agreements, negotiations, discussions, writings, understandings, commitments and conversations with respect to such subject matter, and there are no agreements or understandings between the Parties other than those set forth or referred to herein or therein. This Agreement, the Purchase Agreement and any other Transaction Agreements together govern the arrangements in connection with the Transactions and would not have been entered independently. 9.5 No Third-Party Beneficiaries. Except as provided in ARTICLE V with respect to Purchaser Indemnified Parties and Seller Indemnified Parties, this Agreement is for the sole benefit of the Parties and their permitted successors and assigns and nothing in this Agreement, express or implied, is intended to or shall confer upon any other Person, including any union or any employee or former employee of Purchaser or Seller, any legal or equitable right, benefit or remedy of any nature whatsoever, including any rights of employment for any specified period, under or by reason of this Agreement. 9.6 Governing Law. This Agreement shall be construed in accordance with and governed for all purposes by the internal substantive Laws of the State of New York without given effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction). 9.7 Amendment. This Agreement may be amended, supplemented or modified only by a writing signed on behalf of each of Purchaser and Seller.

 
311393987 v11 -12- 9.8 Precedence of Annexes, Exhibits, and Schedules. Each Annex, Exhibit, and Schedule attached to or referenced in this Agreement is hereby incorporated into and shall form a part of this Agreement; provided, however, that the terms contained in such Annex, Exhibit, or Schedule shall only apply with respect to the relevant Services for such Annex, Exhibit, or Schedule. In the event of a conflict between the terms contained in an individual Annex, Exhibit, or Schedule and the terms in the body of this Agreement, the terms in the Annex, Exhibit, or Schedule shall take precedence with respect to the Services applicable under such Annex, Exhibit, or Schedule. No terms contained in individual Schedules shall otherwise modify the terms of this Agreement. 9.9 Counterparts. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. The exchange of copies of this Agreement and signature pages by email in .pdf or .tif format (and including, without limitation, any electronic signature complying with the U.S. ESIGN Act of 2000, e.g., www.DocuSign.com), or by any other electronic means intended to preserve the original graphic and pictorial appearance of a document, or by combination of such means, shall constitute effective execution and delivery of this Agreement as to the parties and may be used in lieu of the original Agreement for all purposes. Such execution and delivery shall be considered valid, binding and effective for all purposes. 9.10 Assignability; Change of Control. No assignment of this Agreement or any rights hereunder by any party shall be given any effect without the prior written consent of the other party; provided, however, that, without any party’s consent, Purchaser may assign, in whole or in part, any of its rights and obligations hereunder to one or more of Purchaser’s Affiliates or to a successor of all or a portion of Purchaser’s assets to which this Agreement relates. Subject to the preceding sentences, this Agreement shall inure to the benefit of, and be binding upon, the parties and their respective successors and assigns. Any purported assignment or delegation by any party not in compliance with the foregoing shall be null and void. 9.11 Mutual Drafting. This Agreement shall be deemed to be The Joint work product of the Parties and any rule of construction that a document shall be interpreted or construed against a drafter of such document shall not be applicable. 9.12 Transaction Agreements. In the event of any conflict or inconsistency between the terms of this Agreement and the terms of the Purchase Agreement, the terms of this Agreement shall control with respect to the subject matter addressed by this Agreement to the extent of such conflict or inconsistency. [The remainder of this page is intentionally left blank.]

 
311393987 v11 [Signature Page to Strategic Customer Support Agreement] IN WITNESS WHEREOF, the Parties have caused this Strategic Customer Support Agreement to be executed by their duly authorized representatives as of the date first written above. [SELLER] By: Name: Title: [PURCHASER] By: Name: Title:

 
311393987 v11 Annex 1 Governance and Operational Support The Parties will cooperate in good faith to prepare an operational document between the date of execution of the Purchase Agreement and the Closing Date that details allocations of each party’s roles and responsibilities with respect to the existing Customers and Products.

 
311393987 v11 Exhibit A BlackBerry Solution License Agreement

 
Page 1 of 7 BLACKBERRY SOLUTION LICENSE AGREEMENT This BlackBerry Solution License Agreement (the 「Agreement」 or 「BBSLA」) is a legal agreement between you on behalf of a company or other entity as its representative (「You」 or 「Customer」) and BlackBerry Limited or its Affiliate as set forth in subsection 13(a) below (「BlackBerry」) regarding the use of certain BlackBerry Software and BlackBerry Services (as defined below). Together You and BlackBerry are the 「Parties」 and individually a 「Party」. BY CLICKING ON THE APPROPRIATE BUTTON BELOW, OR BY INSTALLING, ACCESSING OR USING ANY BLACKBERRY SOFTWARE OR BLACKBERRY SERVICE, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT, OR IF YOU ARE NOT AUTHORIZED TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT ON BEHALF OF CUSTOMER, DO NOT COPY, INSTALL, ACCESS OR USE ANY BLACKBERRY SOFTWARE OR BLACKBERRY SERVICE. 1. Definitions. (a) 「Affiliate」 means, with respect to any legal entity, any other entity controlling, controlled by, or under common control with such entity. (b) 「Authorized Users」 means Customer’s employees and independent contractors. (c) 「Anonymous Data」 means data generated by processing and/or aggregating Customer Data so that results are non- personally identifiable with respect to Customer or its Authorized Users; and any results, logs, and/or other data regarding use of the BlackBerry Solution. (d) 「Beta Products」 means any pre-commercial release or evaluation versions of BlackBerry Software or BlackBerry Services made available to Customer by BlackBerry under additional terms and conditions. (e) 「BlackBerry Services」 means any paid service made available by or on behalf of BlackBerry hereunder and identified as a BlackBerry service, including cloud services made available via the BlackBerry Software, but excluding any Third Party Items. (f) 「BlackBerry Software」 or 「Software」 means any BlackBerry proprietary enterprise software (and any licensed third party software embedded therein) in object code form only (and not source code) provided hereunder, including server software, client software, personal computer software and interfaces and Documentation. BlackBerry Software shall include any upgrades, updates or modified versions of the BlackBerry Software that may be provided to Customer by BlackBerry at its sole discretion, but excludes any Third Party Items. (g) 「BlackBerry Solution」 means BlackBerry’s proprietary enterprise solution or service comprised of any component(s) or portion(s) of BlackBerry Software and/or BlackBerry Services and applicable Documentation. (h) 「Customer Data」 means any data, files, messages, executable files or code, system activity uploaded, inputted or otherwise submitted by Customer and/or its Authorized Users to BlackBerry or collected from the Customer and/or its Authorized Users through the normal operation of the BlackBerry Solution, and any other Customer Data specified in the Documentation. (i) 「Documentation」 means any applicable BlackBerry end user documentation provided by BlackBerry (excluding any marketing or promotional materials). (j) 「Endpoints」 means wireless devices, desktops, computer systems and any other endpoints with which the BlackBerry Solution operates. (k) 「Intellectual Property Rights」 means any patents, copyrights, trademarks, industrial designs, trade secret, confidential information or other proprietary right. (l) 「Malware」 means any software or content that contains any virus, trojan horse, worm, backdoor, shutdown mechanism, sniffer, bot, drop dead mechanism, spyware, malicious, or similar code. (m) 「Reverse Engineer」 means any act of reverse engineering, translating, disassembling, decompiling, decrypting or deconstructing data, software (including interfaces, protocols, and any other data included in or used in conjunction with programs that may or may not technically be considered software code) or services or any method or process of obtaining or converting any information, data or software from one form into a human-readable form. (n) 「Technical Support Services」 means technical support and maintenance services provided by BlackBerry. (o) 「Third Party Items」 means Customer or any third party: (i) software; (ii) content; (iii) services, including internet connectivity, systems, wireless networks and non-BlackBerry websites; and (iv) devices, servers, equipment and other hardware products. 2. License. (a) Limited License. Subject to this Agreement and Customer’s payment of all applicable fees, BlackBerry grants Customer a personal, revocable, non-exclusive, non-transferable license to internally install, access and/or use the BlackBerry Solution solely for the purpose specified in the Documentation and subject to the usage and time limitations based on the quantity and type of licenses and term of the licenses acquired by Customer pursuant to an accepted BlackBerry order. Customer may authorize its Authorized Users to exercise the foregoing rights provided that Customer shall be responsible for its Authorized Users’ use of the BlackBerry Solution.

 
Page 2 of 7 (b) Trial License. If a BlackBerry Solution is provided by BlackBerry to Customer for internal testing purposes (「Trial」), the license set out above shall be of a sixty (60) day limited duration from when the BlackBerry Solution is made available by BlackBerry to Customer unless stated otherwise by BlackBerry in writing (「Trial Period」) and shall apply solely to the extent necessary to perform the Trial. Notwithstanding anything to the contrary in this Agreement, such license shall automatically terminate upon the expiry of the Trial Period, or earlier if Customer breaches any provision of this Agreement, and subsection 12 (d) of this Agreement shall apply. The Trial Period may be extended or terminated by BlackBerry in writing at any time in its sole discretion. 3. Technical Support Services. Any Technical Support Services acquired by Customer, including as part of a BlackBerry Software subscription, are provided subject to: (i) this Agreement; (ii) the Technical Support Services program description found at www.blackberry.com/supportprogramdescriptions (or such other site as may be made available to Customer by BlackBerry from time-to-time), as may be amended by BlackBerry and which is incorporated herein by this reference; and (iii) Customer’s payment of all applicable fees for the requisite time period and number and type of licenses acquired by Customer pursuant to an accepted BlackBerry order. Customer agrees that it may be required to update BlackBerry Software and/or Third Party Items to continue to access or use the BlackBerry Solution, Third Party Items or portions thereof. 4. Rules of Use for BlackBerry Solution. Customer acknowledges and agrees that: (a) Customer has the right and authority to enter this Agreement and has any necessary consents from its Authorized Users as may be required by applicable law; (b) Customer shall not, or attempt to, sell, rent, lease, use for timeshare or service bureau purposes, sublicense or transfer the BlackBerry Solution; (c) Customer and its Authorized Users shall not take any action to: (i) upload, transmit, or otherwise make available any Malware, unless expressly permitted by BlackBerry in writing as required to provide the BlackBerry Solution; (ii) gain unauthorized access to any component or portion of the BlackBerry Solution, other accounts, computer systems or networks connected to a BlackBerry Solution, or obtain or attempt to obtain any materials or information made available through any component or portion of the BlackBerry Solution not intentionally made available by BlackBerry to Customer; or (iii) take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the BlackBerry Solution. In addition, Customer and its Authorized Users shall not permit any third party to take any of the actions outlined in (i) – (iii) above. If Customer becomes aware of the existence of any of such activities, Customer shall promptly notify BlackBerry in writing; (d) Customer and its Authorized Users shall not copy, host, publish, distribute or modify the BlackBerry Software, or any content made available to Customer as part of the BlackBerry Solution, in whole or in part, except for copying as reasonably necessary for back-up purposes; (e) Customer and its Authorized Users shall not disclose the results of any benchmark testing, technical results or other performance data relating to the BlackBerry Solution without BlackBerry’s prior written consent; (f) The BlackBerry Solution contains valuable trade secrets, proprietary and confidential information of BlackBerry and/or its Affiliates. Customer and its Authorized Users shall not: (i) disclose or make available, directly or indirectly, the BlackBerry Solution (including any content made available to Customer related to the BlackBerry Solution) to any third party; (ii) use the BlackBerry Solution except as set forth herein; or (iii) alter, modify, adapt, create derivative works of, translate, deface, or Reverse Engineer any software, or any content, made available to Customer as part of the BlackBerry Solution, in whole or in part, or permit, acquiesce, authorize or encourage any other entity or person to do so; (g) BlackBerry may monitor Customer’s and its Authorized Users’ use of the BlackBerry Solution to determine compliance with this Agreement and Customer and its Authorized Users shall provide information requested by BlackBerry necessary for such purpose. BlackBerry may, through an independent auditor and/or itself, audit Customer’s and its Authorized Users’ use of and/or access to the BlackBerry Solution. If Customer is found to have exceeded its authorized usage and/or access, Customer shall, among other things, pay to BlackBerry: (i) any additional amounts due based on BlackBerry’s then current price list; (ii) BlackBerry’s reasonable costs associated with such audit; and (iii) interest on the amounts due to BlackBerry at the maximum rate permitted by law. Any refusal by Customer to provide requested information and/or cooperate with an audit, or to promptly pay amounts found owing to BlackBerry as a result of such audit, shall be deemed to be a material breach of this Agreement; (h) Subject to the terms of an applicable BlackBerry order or Documentation, an Authorized User will be considered provisioned where the Authorized User is assigned the ability to access the BlackBerry Software, regardless of whether an Authorized User has accessed or utilized the BlackBerry Software. Provisioned Authorized Users will be counted to determine whether a Customer is within (or has exceeded) its licensed usage of the BlackBerry Software. Customer is solely responsible for ensuring that it does not provision Authorized Users in excess of its license rights; (i) Customer assumes sole responsibility and liability for: (i) the establishment of appropriate security measures to control access to the licensed BlackBerry Solution, including for Endpoints; (ii) Customer’s selection, use, access, cost or implementation of any Third Party Item, regardless of how Customer acquires or obtains access to the Third Party Item, or whether any such Third Party Items are required in order to use all or any part of, or operate in conjunction with, the BlackBerry Solution; and (iii) informing its Authorized Users of any functions to be performed on their devices;

 
Page 3 of 7 (j) BlackBerry may, without any liability to Customer or any Authorized User, modify, suspend, discontinue or place limits on the BlackBerry Solution or any part thereof, including: (i) periodically suspending use of and/or access thereto, or otherwise taking it out of operation in order to do maintenance and support of BlackBerry Software or BlackBerry Services; (ii) if Customer's or its Authorized Users’ use of and/or access to the BlackBerry Solution or any part thereof poses a security or other risk to the software or service or any third party or adversely impacts the software or service; (iii) if required by law or regulation or in BlackBerry’s opinion it is or may be subject to liability as a result of operating the BlackBerry Solution or any part thereof; or (iv) if Customer and/or an Authorized User is in breach of this Agreement; and (k) Customer and its Authorized Users shall comply with all applicable laws, ordinances, codes, regulations and policies applicable to Customer’s receipt or use of and/or access to the BlackBerry Solution. 5. Ownership and Intellectual Property. (a) Customer acknowledges and agrees that it does not acquire any Intellectual Property Rights in or relating to the BlackBerry Solution or any translation or other derivative work thereof. Customer agrees that it shall not refute or otherwise challenge BlackBerry’s and/or any of its Affiliates’ ownership of any such Intellectual Property Rights. All comments, ideas, changes or other feedback provided by Customer and/or any Authorized User to BlackBerry regarding the BlackBerry Solution shall be owned by BlackBerry. All rights, title and interest not expressly granted herein are reserved by BlackBerry. (b) As between the Parties, Customer retains the ownership (including any Intellectual Property Rights) in and to the Customer Data. 6. LIMITED WARRANTY AND DISCLAIMER. (a) If during the ninety (90) day period following BlackBerry making the Software available to Customer for electronic download, the BlackBerry Software is not capable of performing the material functions described in the Documentation when used as specified by BlackBerry in the Documentation applicable to the specific type and version of the BlackBerry Software, BlackBerry shall make reasonable efforts to correct or provide a workaround for such problem (which fix or workaround may be provided to Customer at BlackBerry’s reasonable discretion in one of a variety of forms). (b) Any obligations of BlackBerry under this Section 6 shall not apply to trial software or Beta Products or if the failure of the BlackBerry Software to perform the material functions described in the Documentation is due to: (i) use of the BlackBerry Software in a manner inconsistent with any of Customer’s obligations set out in this Agreement or in a manner inconsistent with the instructions in the Documentation applicable to the specific type and version of the BlackBerry Software; (ii) a malfunction or other problem related to any Third Party Item; or (iii) any external causes affecting the BlackBerry Software, correction of errors attributable to software other than the BlackBerry Software, or defects due to repairs or modifications not authorized by BlackBerry in writing. (c) CUSTOMER ACKNOWLEDGES AND AGREES THAT WHERE THE BLACKBERRY SOLUTION IS DESIGNED TO INTEROPERATE WITH OR FACILITATE CUSTOMER’S ACCESS TO THIRD PARTY ITEMS, BLACKBERRY HAS NO CONTROL OVER THE FUNCTIONALITY, DELIVERY, USE OR PERFORMANCE OF SUCH THIRD PARTY ITEMS. (d) CUSTOMER ACKNOWLEDGES AND Warrants THAT CUSTOMER IS SOLELY RESPONSIBLE AND LIABLE FOR: (I) VERIFYING THE ACCURACY AND ADEQUACY OF ANY INPUT, OUTPUT OR ALERT INTO OR FROM THE BLACKBERRY SOLUTION; OR, (II) CUSTOMER’S DECISION TO ALLOW OR MAINTAIN ANY MALWARE OR VULNERABILITY ON OR TO CUSTOMER’S (OR ITS AUTHORIZED USERS’) ENDPOINTS, SYSTEMS OR NETWORKS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, CUSTOMER WAIVES ANY AND ALL CAUSES OF ACTION OR CLAIMS AGAINST BLACKBERRY ARISING FROM OR RELATING TO THIS SUBSECTION (D). (e) THE CUSTOMER ACKNOWLEDGES AND AGREES THAT THE BLACKBERRY SOLUTION IS NOT DESIGNED OR INTENDED FOR USE IN ANY HAZARDOUS ENVIRONMENT REQUIRING FAIL-SAFE PERFORMANCE OR OPERATION, NOR IS IT INTENDED FOR THE OPERATION OF NAVIGATION, NUCLEAR FACILITIES, WEAPONS SYSTEMS, LIFE-SUPPORT SYSTEMS, OR ANY APPLICATION OR INSTALLATION WHERE FAILURE COULD RESULT IN DEATH, SEVERE PHYSICAL INJURY OR PROPERTY DAMAGE. (f) EXCEPT AS EXPRESSLY STATED HEREIN, AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE BLACKBERRY SOLUTION IS PROVIDED 「AS IS」 AND ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, ASSURANCES, REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE BLACKBERRY SOLUTION ARE HEREBY DISCLAIMED AND EXCLUDED, INCLUDING THOSE OF FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, NON-INFRINGEMENT, SATISFACTORY QUALITY AND TITLE. BLACKBERRY DOES NOT WARRANT OR PROVIDE ANY OTHER SIMILAR ASSURANCE WHATSOEVER: (I) OF UNINTERRUPTED OR ERROR-FREE USE OR OPERATION OF THE BLACKBERRY SOLUTION; (II) THAT ALL THREATS, VULNERABILITIES, ATTACKS OR MALWARE WILL BE DISCOVERED, REPORTED OR REMEDIED; (III) THAT CUSTOMER DATA, SYSTEMS OR NETWORKS SHALL BE FREE FROM LOSS OR CORRUPTION; OR, (IV) THAT CONTENT SHALL BE TRANSMITTED WITHIN A REASONABLE PERIOD OF TIME. 7. LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (a) IN NO EVENT SHALL BLACKBERRY BE LIABLE FOR: (I) INDIRECT, ECONOMIC, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL OR PUNITIVE DAMAGES; (II) LOST PROFITS, REVENUE OR EARNINGS, LOST

 
Page 4 of 7 OR CORRUPTED DATA, DELAYS OR FAILURE TO TRANSMIT OR RECEIVE ANY DATA, BUSINESS INTERRUPTION, FAILURE TO REALIZE EXPECTED SAVINGS AND COST OF SUBSTITUTE SOFTWARE OR SERVICES; AND (III) DAMAGES RELATED TO OR ARISING OUT OF ANY THIRD PARTY ITEMS; (b) NOTWITHSTANDING ANYTHING TO THE CONTRARY, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF BLACKBERRY EXCEED THE AMOUNTS RECEIVED BY BLACKBERRY FROM CUSTOMER FOR THE PORTION OF THE BLACKBERRY SOFTWARE, OR THE RELEVANT PERIOD OF THE BLACKBERRY SERVICE, WHICH IS THE SUBJECT MATTER OF THE CLAIM IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRIOR TO THE INCIDENT GIVING RISE TO THE LIABILITY; AND (c) THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS SET OUT IN THIS AGREEMENT SHALL APPLY: (I) WHETHER AN ACTION, CLAIM OR DEMAND ARISES FROM A BREACH OF WARRANTY OR CONDITION, BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTORY LIABILITY OR ANY OTHER THEORY OF LIABILITY; (II) WHETHER OR NOT SUCH DAMAGES COULD REASONABLY BE FORESEEN OR THEIR POSSIBILITY HAS BEEN DISCLOSED TO BLACKBERRY; AND (III) TO BLACKBERRY, ITS AFFILIATES, AND THEIR RESPECTIVE SUPPLIERS, SUCCESSORS AND ASSIGNS. 8. Beta Products. Customer acknowledges and agrees that: (i) Beta Products may not be authorized for commercial use or certified by government or other authorities and BlackBerry makes no representation that such authorization or certification shall be obtained or that the Beta Products shall be commercially released or released without changes; (ii) Beta Products are not intended for use in any productive or other environment where Customer is relying on the performance of the Beta Products; (iii) Beta Products are not intended to represent or perform in the same manner as commercial software or services and Customer should ensure that it regularly backs up any data used with such materials; and (iv) all testing and evaluation that it conducts of Beta Products and related software and services is done entirely at Customer’s own risk. The Beta Products shall be made available for a period of up to ninety (90) days, unless stated otherwise by BlackBerry in writing. The period of availability of the Beta Products may be extended or terminated by BlackBerry at any time in its sole discretion. BlackBerry may require Customer to promptly return the evaluation or beta copies of the Beta Products and remove all copies of such Beta Products from its systems. 9. Data Use and Anonymous Data. Customer, on its own behalf and on behalf of its Authorized Users, grants BlackBerry a non-exclusive, sub-licensable, transferable, worldwide, royalty-free, perpetual right and license to collect, use, copy, store, transmit, modify, and create derivative works of the Customer Data (collectively 「Process」 or 「Processing」) to the extent necessary to provide the BlackBerry Solution to Customer and in order to generate Anonymous Data. Customer agrees that BlackBerry has the right to generate Anonymous Data and that Anonymous Data is owned by BlackBerry, which BlackBerry may use for any lawful business purpose (including, without limitation, to develop and improve the BlackBerry Solution and to create and distribute reports and other materials). Customer Warrants and covenants that it has the right to grant to BlackBerry such licenses. 10. Personal Data and Privacy Notice. Customer, on its own behalf and on behalf of its Authorized Users: (i) agrees that BlackBerry and its Affiliates and their respective service providers may Process Customer Data for the purposes set out in this Agreement and in BlackBerry’s Privacy Notice, as may be amended from time-to-time by BlackBerry and which is incorporated by reference herein, the current version of which CAN be viewed at www.blackberry.com/legal; and (ii) represents and Warrants that it has a lawful basis for such Processing, including collection of Authorized User’s personal data as required for the use of the BlackBerry Solution, products or services used with the BlackBerry Solution and as contemplated in this Agreement. 11. Indemnification. (a) Customer shall indemnify, hold harmless, and if requested by BlackBerry, defend, BlackBerry and its Affiliates and their successors and assigns and their respective directors, officers, employees, independent contractors and agents from and against any and all claims, proceedings, liabilities, losses, damages, costs and expenses (including reasonable legal fees and expenses) arising out of or in connection with any breach of this Agreement by Customer or an Authorized User. BlackBerry shall give Customer prompt written notice of any claim or proceeding. If BlackBerry has requested Customer to defend a claim or proceeding: (i) BlackBerry may at its option and expense participate in its defense or settlement; (ii) Customer shall not settle it in a manner that requires BlackBerry or any of its Affiliates to admit any liability; and (iii) if BlackBerry later has a reasonable basis to believe that Customer CANnot or may not be able to fulfill its obligations under this subsection (a), then, without limiting Customer’s obligations hereunder, BlackBerry shall be entitled to provide Customer with notice of its decision to defend the claim or proceeding, and thereafter to assume control of its defense and/or settlement. (b) BlackBerry shall defend, or at its option settle, any claim brought against Customer and/or its directors, officers and Authorized Users (「Customer Indemnitee(s)」) by a third party alleging that use of the BlackBerry Software infringes a third party copyright or patent right, and shall pay any damages finally awarded, to such third party by a court of competent jurisdiction or that is agreed to in a settlement by BlackBerry to the extent the BlackBerry Software is the basis of such a claim. This indemnification is conditional upon Customer Indemnitee(s) giving BlackBerry prompt written notice of any such claim and permitting BlackBerry to have sole control of the defense or settlement. BlackBerry shall not settle the

 
Page 5 of 7 claim in a manner that requires Customer to admit any liability. Customer shall provide BlackBerry all reasonable information and assistance in connection with any such claim. If such a claim occurs, or if in BlackBerry’s opinion is likely to occur, BlackBerry in its sole discretion may: (i) procure the right for Customer to continue to use the applicable BlackBerry Software; or (ii) modify or replace the applicable BlackBerry Software or infringing portion(s); or, if neither (i) nor (ii) is available or commercially practicable, (iii) terminate Customer’s license to the affected portion of the BlackBerry Software and refund or credit a portion of the license fees paid by Customer on a pro rata basis corresponding with the remaining portion of the license term. BlackBerry shall have no obligations or liability under this subsection (b) to the extent that any claim is based upon or arises out of: (i) any modification or alteration to the applicable BlackBerry Software not made by or on behalf of BlackBerry; (ii) any combination or use of the applicable BlackBerry Software with equipment, software, services, products or systems not provided by BlackBerry; (iii) Customer’s continued use of allegedly infringing BlackBerry Software after being notified; (iv) Customer’s failure to use software updates or upgrades made available by BlackBerry; or (v) use of the BlackBerry Software other than in accordance with the applicable Documentation or outside the scope of the license granted under this Agreement. The remedies set forth in this subsection (b) constitute Customer Indemnitees’ sole and exclusive remedies, and BlackBerry’s entire liability, with respect to infringement or violation of third party intellectual property rights. 12. Term and Termination; Survival. (a) This Agreement commences upon Customer's agreement to be bound by the terms and conditions of this Agreement (as outlined at the beginning of this Agreement) and continues only for the term of the licenses acquired by Customer, subject to early termination as provided herein. (b) This Agreement may be terminated by either Party: (i) if the other Party materially breaches this Agreement and fails to cure it within thirty (30) days after written notice of the breach; and (ii) if the other Party ceases to carry on business in the ordinary course, becomes insolvent or the subject of voluntary or involuntary bankruptcy or liquidation proceedings, has a receiver, trustee or similar officer appointed with respect to the whole or substantial part of its assets, or is the subject of any creditor protection or proposal or similar arrangement under applicable law. (c) This Agreement may be terminated by BlackBerry upon a sale of all or substantially all the assets of Customer, any merger, consolidation or acquisition of Customer with, by or into another corporation, entity or person, or any change in the ownership of more than fifty percent (50%) of the voting shares of Customer in one or more related transactions. (d) Upon expiry or termination of either this Agreement or the provision of the BlackBerry Solution to Customer (which, for clarity, shall terminate this Agreement) for any reason: (i) all licenses and rights provided to Customer under Section 2 of this Agreement shall immediately terminate and Customer shall not be entitled to any refund; (ii) Customer and its Authorized Users shall immediately cease all use of and/or access to the BlackBerry Solution and delete and/or destroy all copies of BlackBerry Software that are in the possession or control of Customer and/or its Authorized Users and, on BlackBerry's request, confirm the same in writing signed by an officer of Customer; (iii) BlackBerry shall have the right to block any use of and/or access to the BlackBerry Solution, and/or delete any files, programs, data and e-mail messages associated with any account of Customer or an Authorized User, without notice to Customer or the Authorized User; (iv) BlackBerry may retain Customer Data pursuant to the terms of this Agreement, or for so long as may be required to comply with any law or regulation applicable to BlackBerry or any court, regulatory agency or authority to which BlackBerry is subject; and, (v) Customer shall remain liable for all amounts due and shall pay all such fees immediately upon expiration or termination of this Agreement. Where only a portion of the BlackBerry Solution expires or is terminated, the foregoing subsections (i) – (v) shall be limited to such portion and the Agreement shall continue for the remaining portion(s). (e) The following Sections of this Agreement shall survive its expiry or termination: Sections 1, 4 - 7 inclusive and 9 - 13 inclusive. 13. General. (a) Applicable Law and Jurisdiction. This Agreement shall be governed by and construed in accordance with the laws as specified below (「Governing Law」), excluding conflicts of laws provisions and the United Nations Convention on Contracts for the International Sale of Goods. Except as expressly provided herein, each Party irrevocably consents and submits to the exclusive jurisdiction of the courts as specified below and waives any objection thereto on the grounds of venue, forum non-conveniens or any similar grounds and irrevocably consents to service of process by mail or in any other manner permitted by applicable law. As set out below, the Customer’s primary address shall determine the Governing Law of this Agreement and, unless the BlackBerry entity is indicated on the BlackBerry order or binding quote, the contracting BlackBerry entity. Where Customer’s primary address is located in: (i) Canada, Caribbean, South America, or any other region or country not listed in subsections (ii) - (iv) inclusive below: 「BlackBerry」 means BlackBerry Limited and the Governing Law is the laws of the Province of Ontario, Canada and the courts of the city of Toronto, Ontario, Canada shall have exclusive jurisdiction;

 
Page 6 of 7 (ii) United States of America and Japan: 「BlackBerry」 means BlackBerry Corporation and the Governing Law is the laws of the State of California and the courts of the county of Santa Clara, California, U.S.A. shall have exclusive jurisdiction; (iii) Europe, the Russian Federation, Middle East or Africa: 「BlackBerry」 means BlackBerry UK Limited and the Governing Law is the laws of England and Wales and the courts of the city of London, England shall have exclusive jurisdiction; and (iv) Asia-Pacific (excluding Japan): 「BlackBerry」 means BlackBerry Singapore Pte. Limited and the Governing Law is the laws of the Republic of Singapore and the courts of the Republic of Singapore shall have exclusive jurisdiction. (b) Dispute Resolution. (i) Any dispute, claim or controversy (collectively 「Claims」) arising out of or relating to this Agreement involving BlackBerry Corporation (or other BlackBerry entity where Customer’s primary address is in the United States of America), including the determination of the scope, applicability or adjudicative process associated with this Agreement, shall be submitted to and determined by arbitration in the county of Santa Clara, California, U.S.A. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. For Claims of five million United States dollars ($5,000,000), or less, the arbitration shall be administered pursuant to JAMS' Streamlined Arbitration Rules and Procedures. Any judgment awarded by JAMS may be entered in any court having jurisdiction. (ii) With respect to any dispute, claim or controversy arising out of or relating to this Agreement involving BlackBerry Limited, BlackBerry UK Limited and BlackBerry Singapore Pte. Limited or other BlackBerry entity not covered by (b)(i), the Parties waive any right to a trial by jury with respect to any lawsuit or judicial proceeding arising or relating to this Agreement. (c) Force Majeure. BlackBerry shall not be liable for its failure or delay in the performance of its obligations under the Agreement if such failure results from circumstances beyond its reasonable control, including but not limited to supplier strikes, lock-outs, labor disputes or availability, third party acts, war, riot, civil disorder, acts of terrorism, curtailment of transportation, work stoppages, epidemic, compliance with any law or governmental order, prohibition, rule, regulation or direction not in force on the date the Agreement commences. (「Event of Force Majeure」). If an Event of Force Majeure continues for more than thirty (30) working days, BlackBerry shall have the right to terminate, without liability, to Customer. (d) Injunctive Relief. Notwithstanding anything to the contrary, the Parties agree that Customer's or any of its Authorized Users' breach of certain terms of this Agreement may cause irreparable harm to BlackBerry and/or its Affiliates for which damages shall be an inadequate remedy and BlackBerry may therefore seek injunctive or equitable relief in any court of competent jurisdiction without the requirement of posting a bond, in addition to all other remedies available to it. (e) Compliance with Laws, Export Control and U.S. Government Users. Customer agrees that the BlackBerry Solution may include cryptographic technology, data or other information and shall not be received, exported, imported, used, transferred, distributed, accessed or re-exported except in compliance with the applicable laws and regulations of the relevant government authorities, including U.S. and Canadian export control and sanction regulations. Customer also represents and covenants: (i) not to, directly or indirectly, allow access to or use of the BlackBerry Solution in embargoed or sanctioned countries/regions, by sanctioned or denied persons, or for prohibited end-uses under U.S. or Canadian law; and, (ii) that Customer shall ensure that its receipt and use of and/or access to the BlackBerry Solution, or that of its Authorized Users, is in accordance with the restrictions in this subsection (e). If any part of the BlackBerry Solution is being licensed by the U.S. government, including any U.S. federal agency, the BlackBerry Solution is considered access to commercial computer software and documentation developed exclusively at private expense and the BlackBerry Solution is provided as a 「commercial item」 as that term is defined in FAR 2.101 (and as it is defined and used in all corresponding agency specific Federal Acquisition Regulation supplements) and is provided with only those rights specified in Section 2. (f) Assignment. BlackBerry may assign this Agreement with notice to Customer. Customer shall not assign this Agreement in whole or in part, by operation of law or otherwise, without the prior written consent of BlackBerry and any assignment in breach of this provision shall be void and of no effect. BlackBerry may perform its obligations under this Agreement directly or may have some or all of its obligations performed by any Affiliate, contractor, subcontractor, services provider or third party. (g) Notices. Any notice, request, demand or other communication required or permitted under this Agreement shall be in writing and delivered by hand or sent by registered mail or courier, effective on the date of receipt, addressed as follows: if to Customer, at the billing address supplied to BlackBerry by Customer and, if to BlackBerry, addressed to BlackBerry Limited at 2200 University Avenue East, Waterloo, Ontario, Canada N2K 0A7, Attention: Legal Department. A Party may from time-to-time change its address by notice in writing to the other Party delivered hereunder. In addition, BlackBerry may at its option deliver the foregoing notice or other communication to an e-mail address provided by Customer to BlackBerry, which shall be effective and deemed delivered when transmitted, and if Customer has provided BlackBerry with no such address, notice may be duly given when prominently posted on www.blackberry.com/legal. (h) Third Party Beneficiaries. The provisions of this Agreement are for the benefit of Customer and BlackBerry and not for any other person or entity, whether under statute or otherwise, except for BlackBerry’s Affiliates and suppliers of BlackBerry and its Affiliates.

 
Page 7 of 7 (i) Additional Terms. Customer’s Authorized Users must obtain through a third party application store and install BlackBerry Solution client software for certain third party wireless device software platforms and Customer is responsible for ensuring its Authorized Users' compliance with the applicable client end user license agreement. Such client end user license agreement shall automatically terminate on expiry or termination of this Agreement or the provision of the BlackBerry Solution to Customer hereunder. (j) Entire Agreement. This Agreement, including any non-disclosure agreement and/or data protection agreement entered into by the Parties, is the complete agreement between the Parties concerning the subject matter hereof and supersedes any prior agreements and understandings between the Parties applicable to the BlackBerry Solution. This Agreement may only be modified by the Parties by a written document executed by the Parties. Except to the extent expressly precluded by applicable law, BlackBerry may also modify this Agreement, including to reflect changes in law or business practices. Notwithstanding subsection 13(g), BlackBerry shall notify Customer of the change by a reasonable means of notice, including posting the revised Agreement at www.blackberry.com/legal and Customer should regularly visit the site to review the most current version of this Agreement. Customer agrees that its continued use of the BlackBerry Solution after the changes become effective shall constitute Customer’s acceptance of the revised Agreement. If there is any inconsistency between this Agreement and any Documentation used with the BlackBerry Solution, the provisions of this Agreement shall apply to the extent of the inconsistency. (k) Interpretation and Language. Headings are inserted herein for convenience only and do not form part of this Agreement. As used herein: (i) "days" means calendar days; (ii) 「include」 and 「including」 are not limiting; and (iii) use of a BlackBerry Solution shall be deemed to include active or inactive use. If this Agreement is translated into a language other than English, the English version shall prevail to the extent that there is any conflict or discrepancy in meaning between the English version and any translation thereof. Notwithstanding the foregoing, BlackBerry acknowledges and agrees that the Japanese version of this Agreement shall not be construed to include section 13(n). Where Customer's primary address is located in Quebec, it is the express will of the Parties that this Agreement and all related documents be drawn up in English. C'est la volonté expresse des Parties que la présente convention ainsi que les documents qui s'y rattachent soient rédigés en anglais. (l) No Waiver. The waiver by either Party of any right provided under this Agreement must be in writing signed by such Party and any waiver shall not constitute a subsequent or continuing waiver of such right or of any other right under this Agreement. (m) Severability. If any section, provision or part thereof of this Agreement is held to be illegal, invalid or unenforceable by a court of competent authority in any jurisdiction, that section, provision or part shall be limited if possible and only thereafter severed to the extent necessary to render this Agreement valid and enforceable in such jurisdiction. (n) Marketing and Promotion. From time-to-time, BlackBerry lists and/or mentions its customers in its marketing and communications initiatives. Customer agrees that BlackBerry may use Customer’s name and logo worldwide, free of charge for such purpose for the duration of the Term. In addition, subject to applicable privacy law and BlackBerry’s Privacy Notice, Customer expressly consents to BlackBerry contacting the Customer for marketing or promotional purposes.

 
311393987 v11 Exhibit B BlackBerry Technical Support Services Program Description

 
SOLUTION BRIEF BLACKBERRY TECHNICAL SUPPORT SERVICES Program Description (Technical Support Services Program Description) July 2024

 
TABLE OF CONTENTS INTRODUCTION.....................................................2 SUPPORT LEVELS..................................................3 ADVANTAGE SUPPORT..........................................4 PREMIUM SUPPORT...............................................5 SERVICE FEATURES...............................................5 COVERAGE AND ACCESS......................................5 PREMIUM SUPPORT TEAM...................................6 PREVENTATIVE SERVICES....................................6 TECHNICAL ACCOUNT MANAGER (TAM).............6 ADDITIONAL PROGRAM FEATURES.....................8 myACCOUNT PORTAL...........................................8 BLACKBERRY SOFTWARE ASSURANCE..............9 BLACKBERRY INFRASTRUCTURE STATUS TOOL........................................................9 BLACKBERRY TECHNICAL WEBCAST SERIES...............................................9 BLACKBERRY SPARK eNEWSLETTER................10 NAMED CONTACTS.............................................10 RESPONSE AND ESCALATION POLICY.............12 SOFTWARE SUPPORT LIFECYCLE......................13 CUSTOMER RESPONSIBILITIES..........................13 ANNEXES..............................................................15 ANNEX 1 TO THE TECHNICAL SUPPORT SERVICES PROGRAM DESCRIPTION..............15 ANNEX 2 TO THE TECHNICAL SUPPORT SERVICES PROGRAM DESCRIPTION..................19 This document, including all attached Annexes, is provided for informational purposes only. BlackBerry reserves the right to periodically change information that is contained in this document; however, BlackBerry makes no commitment to proactively provide any such changes, updates, enhancements or other additions to this document to you. INTRODUCTION This document describes the levels of BlackBerry Technical Support Services (BTSS), a service that provides organizations with direct access to the technical experts at BlackBerry in order to help achieve maximum uptime and stability of BlackBerry enterprise software. With a flexible choice of program levels and optional services designed to meet the needs of organizations - regardless of the size and complexity of your BlackBerry enterprise software deployment - there are Support and Services options that will help provide your organization with increased productivity. By subscribing to BlackBerry Technical Support Services, organizations may receive the following benefits: • Provides direct access to technical experts to maximize uptime and ensure your solution is performing to your expectations. • Flexible and scalable support options that are designed to meet the evolving needs of organizations. • Prioritization of High Severity issues ahead of non-High Severity issues, to ensure issues with critical business impact are addressed as quickly as possible. • BlackBerry Software Assurance, which provides Upgrade and/ or Update rights for your perpetual and/or active subscription Client Access Licenses (see Annex 2). • Administrator Support for a wide range of BlackBerry enterprise software and services purchased, including but not limited to BlackBerry Spark Suites, BlackBerry Enterprise Mobility Suites, BlackBerry Unified Endpoint Manager (BlackBerry UEM), BlackBerry Dynamics Secure Mobility Platform, BBM Enterprise, BlackBerry 2FA, BlackBerry Enterprise Identity and BlackBerry Workspaces. • Access to myAccount, an online self-service area that features exclusive support resources and troubleshooting tools. 2

 
Note: Except as outlined in this document, each service offered within this BlackBerry Technical Support Services program will be delivered in English and Japanese. SUPPORT LEVELS The BlackBerry Technical Support Services program is divided into two distinct support levels – Advantage Support and Premium Support. To be eligible for BTSS customers must: • Cover all software and licenses, subscriptions and value- added services on support. The customer cannot cover some software licenses, subscriptions and value added services on support and go unsupported on others. • Cover all software and licenses, subscriptions and value- added services consistently on the same level of support. For example, if a customer purchases Premium support for some software it must cover all software, subscriptions and value- added services at the Premium level. • Customers must renew their technical support subscription on time to ensure there is no lapse in coverage. Should a lapse occur and the customer wishes to renew the coverage, except as otherwise stated herein, the new technical support subscription effective date will be the day following the original expiration date. With regard to technical support services for a perpetual license: If the technical support service subscription expires and customer elects not to renew, BlackBerry will cease providing technical support services and other benefits of technical support services as described in this Program Description as of the expiration date. To reinstate the applicable technical support service, the customer must, in addition to entering into a new technical support service term, pay the Back Support Fee and the Reinstatement Fee outlined as follows: (A) 「Back Support Fee」 is the technical support service fee associated with the perpetual licenses for the period beginning on the day following the applicable subscription expiration date to the current date, calculated on a pro- rated basis and rounded up to the nearest month, at the then-current MSRP; and (B) 「Reinstatement Fee」 is the greater of: a) fifty percent (50%) of the Back Support Fee; or b) $1,000 USD. When technical support has lapsed, unless and until BlackBerry accepts an order to reinstate customer’s technical support service (either directly, or through a channel partner) which includes the Back Support Fee and the Reinstatement Fee, BlackBerry shall not be obligated to provide technical support services to the customer. With regard to technical support services included in a software subscription license: The technical support service will expire at the end of the then-current subscription license term. Customer will no longer have the right to use the corresponding BlackBerry Solution or receive technical support services. If customer does not deprovision all Authorized Users from the applicable BlackBerry Solution on or before the expiration date, in order to reinstate the subscription licenses and the associated technical support services, BlackBerry must receive and accept an order from customer (either directly, or through a channel partner) for a new subscription and such order shall include the Lapsed Fee and the Subscription Reinstatement Fee outlined as follows: 3

 
(A) 「Lapsed Fee」 is the subscription license fee for the period beginning on the day following the applicable subscription expiration date to the current date, calculated on a pro-rated basis rounded up to the nearest month, at the then-current MSRP; and (B) 「Subscription Reinstatement Fee」 is the greater of: a) fifty percent (50%) of the Lapsed Fee; or b) $1,000 USD. • Any new purchase of a perpetual license requires that the customer also purchase one-year of BTSS. For existing and active Technical Support customers, the technical support subscription may be pro-rated to align to your then current BTSS term. As a means to ensure that we provide the best support to our customers, BlackBerry offers Severity Based Routing, which enables us to manage and respond to your issues based on severity. Your high severity issues will be prioritized and you will be connected with an expert support representative helping to minimize users’ downtime. By submitting online through myAccount, you are able to provide key diagnostic data and details of your issue, enabling BlackBerry support to offer improved time to resolution, lessening the impact to your users. Customers always have the ability to override the suggested severity and set the severity of the issue based on the situation. The following is a high level description of the support levels and a suggested customer profile for the primary audience at each support level. ADVANTAGE SUPPORT CUSTOMER PROFILE: • BlackBerry Enterprise Mobility Suites, BlackBerry UEM, BlackBerry Spark Suites. • Typically, will have less than 1,000 mobile devices under management. • Customers investing in Value Added Services, including but not limited to, BlackBerry Workspaces, BBM Enterprise, BlackBerry 2FA and BlackBerry Enterprise Identity. • Security and productivity conscious. • Enterprise software downtime could result in lost business opportunities and/or revenue. • Mobile employees rely on their managed mobile device to effectively execute their day-to-day activities and drive business productivity. Advantage Support provides Administrator access to maintenance and support for customers who have a signifiCANt and/or growing number of managed mobile devices. Advantage Support is designed for small to medium sized organizations that require assistance with technical and/or configuration issues in a timely manner to help ensure their organization is not negatively impacted by downtime. Technical incidents CAN be initiated through electronic submission in myAccount twenty-four (24) hours-a-day, seven (7) days-a-week, and three-hundred-and-sixty-five (365) days-a-year. Low and Medium priority cases submitted through the myAccount portal will be assigned to a BlackBerry Technical Support Analyst during Monday to Friday, 8am to 8pm Eastern Time (Toronto, Ontario, CANada). All customers have the option to phone in on active tickets during operational hours. In addition to direct access to technical experts, Advantage Support customers may purchase certain preventative support features that will help meet their specific support needs. Customers at this level may use the self-service tools and technical documentation within the myAccount portal to troubleshoot and validate common tasks and have access to relevant web-based training. 4

 
PREMIUM SUPPORT CUSTOMER PROFILE: • BlackBerry solution is a mission critical business application, where enterprise software or end user downtime has a high potential to result in lost business opportunities and/or revenue. • Customers that have multiple technical environments that may include BlackBerry Enterprise Mobility Suites, BlackBerry UEM, BlackBerry Dynamics, BlackBerry Spark Suites and BlackBerry Workspaces deployed in one or more geographic locations. • Require relationship-based services with designated account management resources as an option. • Mobile employees rely extensively on their managed mobile devices to effectively execute their day-to-day activities and drive business productivity. Premium Support provides enterprise-grade, relationship- based services, for customers running a mission critical BlackBerry deployment. Customers at this level of support typically rely extensively on the BlackBerry enterprise solution and desire improved call routing to more experienced technical resources and improved response time targets. Premium Support offers 24x7 telephone access to a group of tier 3 technical experts with a broad knowledge of BlackBerry enterprise solution, and access to specific details about the customer’s deployment. These customers also would like the option for designated support resources, such as a Technical Account Manager (TAM), who will develop an understanding of the customer’s business and help customers to advance their BlackBerry solution deployment, as a customer advocate. SERVICE FEATURES COVERAGE AND ACCESS The methods of accessing the BlackBerry Technical Support team and expected response time² for incidents reported vary based on the level of support purchased and the Severity of the issue. All customers are encouraged to submit tickets electronically via myAccount, a one stop resource to track ticket status, see and provide updates for the ticket owner, leverage self-service options and view server status. During the ticket submission process customers will have the opportunity to set the severity of their issue. Advantage Support: Named Contacts CAN contact submit incidents electronically through the myAccount portal twenty-four (24) hours-a-day, seven (7) days a week³. High severity Service Requests submitted electronically will have a Response Time Target of two (2) hours. All Customers CAN phone in on active tickets. Premium Support: Named Contacts CAN engage Level 3 BlackBerry Technical Support analysts via telephone or submit Service Requests electronically through the myAccount portal twenty-four (24) hours-a-day, seven (7) days a week³. High Severity tickets submitted via the telephone will be routed to the highly skilled technical experts and will be given the highest priority in the telephone queue. High Severity Service Requests submitted via myAccount will have a Response Time Target of thirty (30) minutes. 5

 
PREMIUM SUPPORT TEAM The Premium Support Team is a group of Tier 3 technical analysts that are focused on resolving issues for Premium Support customers. Members of this team have the benefit of gaining a more in-depth understanding of the customer’s technical environment. These analysts are trained to address complex technical issues and strive to provide organizations with root cause analysis of technical issues in order to help alleviate issue reoccurrence. As a result, access to these analysts may allow the IT resources within an organization to spend more time proactively planning and conducting maintenance of the BlackBerry solution, rather than troubleshooting issues. Advantage Support: N/A Premium Support: Included PREVENTATIVE SERVICES TECHNICAL ACCOUNT MANAGER (TAM) The Technical Account Manager (「TAM」) is a designated resource, assigned by BlackBerry to build an ongoing post-sales relationship with the customer’s BlackBerry administration resources. The TAM will serve as a liaison between the customer and internal BlackBerry teams (including BlackBerry Technical Support and BlackBerry Engineering) for technical-related items. The TAM will provide the customer with general information and assistance relating to BlackBerry solutions including recommendations, best practices, known issues and how to mitigate them, upcoming software releases, insight and guidance that otherwise may be difficult for the customer to obtain. The TAM provides proactive support case management and also acts as the escalation point for critical technical support cases, working diligently to monitor the critical case, escalate to additional resources if necessary, and provide the customer with updates on the status of the critical case. The TAM will work alongside internal teams to provide the customer with information on BETA and Early Adopter programs and facilitate the customer’s enrollment in these programs if necessary. The TAM will also act as the customer’s advocate within BlackBerry for technical-related items. The TAM subscription shall entitle a customer to the equivalent of up to four (4) hours of assistance per week from 8am to 5pm, Monday to Friday in a single time zone (as designated by the customer) for the duration of the subscription term. Any hours not used on or before the subscription term expiry date will be forfeited and no refunds or credits will be permitted. Customers with global BlackBerry enterprise software deployments and multiple regional offices, or those who require additional TAM resources will have the option of purchasing additional TAMs to handle their support needs, including additional time zones. Note: Technical Account Manager was previously known as Premium Service Manager or PSM. Any customer who previously purchased a PSM shall continue to receive the benefit of the PSM for the remainder of its subscription term and in accordance with its agreement with BlackBerry. Upon renewal, the customer will be transitioned to a TAM. 6

 
Below is an overview of some of the common tasks that a TAM may perform while working with a customer: * BlackBerry’s delivery of onsite services shall be subject to any applicable public health, government, and/or travel limitations or restrictions. ACTION FREQUENCY OVERVIEW Onsite Visit* Annually The TAM will visit the customer’s primary location annually. Customized Reporting Weekly The TAM will provide customized reports on a regular basis that may include: • Open issues and status • Defects of interest and status • Closed cases • Pending software updates • Known Issues and how to mitigate them The TAM will also provide an Annual Service Review outlining key details of the customer’s support experience and service usage during the previous quarterly period. Proactive Support Weekly The TAM will arrange regular conference calls to review reports and provide proactive technical notifications as they become available. These calls will be scheduled during the TAM’s hours of availability. Issue Escalation As necessary The TAM will act as the escalation point for critical technical support cases. The TAM will monitor the case, escalate to additional resources if necessary, arrange troubleshooting sessions, and provide the customer with verbal and/or written updates. Customer Advocate As necessary The TAM will act as a point of contact to help connect the customer with other internal BlackBerry resources as needed. Support Systems & Resource Overview As necessary The TAM will provide an overview of the support tools and resources available to the customer. Product Optimization and Configuration As necessary The TAM will provide their technical knowledge to ensure systems are optimized for peak performance to allow for configuration changes or upgrades to optimize a vital deployment. BETA Enrollment4 Assistance As necessary The TAM will work with the Sales and BETA teams at BlackBerry and assist a customer in their efforts to enroll in these programs. 7

 
Advantage Support: N/A Premium Support: Option TECH-TO-SITE ASSISTANCE (PER INCIDENT) Organizations may purchase the option to have a senior member of the BlackBerry Technical Support team dispatched to their location in the event of a technical issue or planned system change on a per incident basis. When an organization has purchased Tech-to-Site Assistance5 6, BlackBerry will arrange for a BlackBerry Technical Support team member to depart for the customer’s location within forty-eight (48) hours of the customer requesting Tech-toSite Assistance. For a more detailed services description of Tech-to- Site Assistance, see Annex 1. Advantage Support: Option Premium Support: Option ADDITIONAL PROGRAM FEATURES myACCOUNT PORTAL The myAccount portal is a secure online resource center available to customers with a BlackBerry Maintenance and Support Services subscription. myAccount requires a unique login and password which will be provided to each Named Contact (as defined within this document) when BTSS is purchased. Log in details will be provided to each identified Named Contact via email. The myAccount portal provides access to self-service tools and resources to help troubleshoot common issues. This includes access to the BlackBerry Technical Solution Center, software documentation, product tutorials and archived BlackBerry Technical webcasts. In addition, Named Contacts may access the following tools: • Create Service Requests – Tickets submitted electronically (in myAccount), bypass the triage team. During the ticket submission process, you will have the opportunity to set the severity of your issue and you will be notified of the Response Time Target. • Manage Service Requests – In addition to creating requests, Named Contacts may view, and add comments to open service requests associated with their support subscription. • View Support Subscription Details – Named Contacts may view details about their organization’s support subscriptions and gain access to subscription expiry dates, a list of Named Contacts active on the subscription, and a link to the BlackBerry Technical Support Services Welcome Package, which is an initial package that a customer receives describing all subscription features. BlackBerry appreciates the value of our customers being educated and knowledgeable about the BlackBerry enterprise software they manage and support. Named Contacts will gain access to web-based training modules within the myAccount Portal. Note: The interface of the myAccount portal is in English only, however input is accepted in both English and Japanese. The web-based training modules will be tailored to BlackBerry software components covered under the BlackBerry Technical Support Services subscription. 8

 
Click here to review BlackBerry’s training offerings. Advantage Support: Included Premium Support: Included BLACKBERRY SOFTWARE ASSURANCE BlackBerry Software Assurance¹ provides Upgrade and Update rights for BlackBerry Software, allowing customers with perpetual or active subscription licenses to ensure they have continuous access to the latest features and functionality. BlackBerry Software Assurance allows you to upgrade and update perpetual Client Access Licenses to work on new versions of BlackBerry Software as they become available during your BTSS subscription term. An Upgrade is a new major version release of the covered software that provides functional enhancements at the platform-level which materially advance the software’s capabilities. Upgrades will typically be identified by a change in the first version number of the software (e.g. BES 10.x to BlackBerry UEM 12.x) An Update is a minor release that provides new and/or additional features or functionality. Updates will typically be identified by a change in the second version number of the software (e.g. UEM 12.15 to UEM 12.16). An Update may also be referred to as a 「Feature Release」 or 「Service Pack」. New Product Releases are not included in BlackBerry Software Assurance. A New Product Release is a software release that contains new features or substantial additional functionality, which BlackBerry may determine in its sole discretion, is subject to additional license fees or terms (「New Releases」). Advantage Support: Included Premium Support: Included For more detailed services description of BlackBerry Software Assurance, see Annex 2. BLACKBERRY INFRASTRUCTURE STATUS TOOL Customers may log in to the myAccount Portal to access a tool that is designed to show the status of the BlackBerry Infrastructure. This tool may assist Named Contacts in proactively identifying whether an issue they are experiencing is the result of problems in their technical environment, or could be as a result of problems being experienced with the BlackBerry Infrastructure³. Premium Support subscribers also gain access to view the details and status of any events related to the BlackBerry Infrastructure. The details consist of incident and change notifications, such as the time and date of planned BlackBerry Infrastructure maintenance. The details may also include impact statements outlining the potential customer impact during an event. Advantage Support: View status indicator for the BlackBerry Infrastructure. Premium Support: View status indicator and details of planned and/or unplanned events for the BlackBerry Infrastructure. Proactive engagement from TAM in the event of an unplanned network related event that may be customer impacting. Note: BlackBerry Infrastructure Status Tool is delivered in English only.

 
BLACKBERRY TECHNICAL WEBCAST SERIES Technically focused webcasts provide Named Contacts (as defined below) with information and workarounds to help proactively diagnose common technical scenarios. A senior member of the BlackBerry Technical Support team will walk participants through an in-depth presentation focusing on one specific issue or scenario relating to the BlackBerry solution, with a live question and answer period conducted with the presenter after the presentation. Note: BlackBerry Technical Webcasts are delivered in English only. Advantage Support: Included Premium Support: Included BLACKBERRY SPARK eNEWSLETTER Each month Named Contacts will be sent BlackBerry Spark®, an electronic newsletter that aims to communicate technical information such as fixes and workarounds for common technical issues. BlackBerry Spark is created by members of the BlackBerry Technical Support team, who share their knowledge on how to diagnose and troubleshoot issues that they handle on a regular basis with customers. Note: BlackBerry SPARK eNewsletters are delivered in English only. Advantage Support: Included Premium Support: Included NAMED CONTACTS Customers CAN designate a certain number of individuals, based on subscription level, to submit technical support incidents to BlackBerry and to have full access to the myAccount Portal. Examples of Named Contacts may include IT Managers, BlackBerry enterprise software Administrators, Telephony Managers and Help Desk staff members who are responsible for helping manage the BlackBerry solution. It is important to note that Named Contacts CANnot transfer end users to BlackBerry Technical Support. BlackBerry may send periodic notifications to each Named Contact using the contact information provided during enrollment. Such notices may include, but are not limited to, program changes, software release notifications, product newsletters, surveys, webcast invites and BlackBerry solution offers. Named Contacts may indicate at any time that they no longer wish to receive such notices. Advantage Support: 10 included; Option to purchase more Premium Support: 50 included; Option to purchase more Note: Additional charges may apply should individuals from your organization who are not listed as Named Contacts contact the BlackBerry Technical Support team using your BlackBerry Technical Support Services code. 10

 
BLACKBERRY TECHNICAL SUPPORT SERVICES COMPARISON CHART SERVICE FEATURES PREVENTATIVE SERVICES ADDITIONAL FEATURES FEATURES ADVANTAGE SUPPORT PREMIUM SUPPORT Coverage and Access 24/7/365 incident submission to Level 1 Associates via myAccount³ for High Priority incidents as defined. Medium and Low Priority incidents will be assigned Mon-Fri 8am-8pm Eastern Time (Toronto, Ontario, Canada) 24/7/365 incident submission to Level 3 Analysts via Telephone and/or myAccount³ FEATURES ADVANTAGE SUPPORT PREMIUM SUPPORT Tech-to-Site Assistance 5 6 Option Option myAccount Portal Included Included FEATURES ADVANTAGE SUPPORT PREMIUM SUPPORT BlackBerry Technical Webcast Series Included Included BlackBerry Infrastructure Status and Notifications4 (English only) View status in myAccount View status and event details in myAccount. Proactive notification via TAM BlackBerry Technical Webcast Series Included Included BlackBerry Spark eNewsletter Included Included Named Contacts 10 50 11

 
RESPONSE AND ESCALATION POLICY PROCESS When organizations contact the BlackBerry Technical Support team, a support ticket is initiated. Each support ticket is assigned a unique support ticket number which the BlackBerry Technical Support team uses to track the issue from initiation to resolution. The support ticket number will be provided either at the end of a call with a BlackBerry Technical Support representative or via an automated email message receipt when contacting BlackBerry Technical Support through the myAccount Portal. Organizations must refer to this support ticket number for all communications relating to that specific issue. PROBLEM DEFINITION & RESPONSE TIME TARGETS All requests for support are initially deemed to be 『problems』 by the BlackBerry Technical Support team. Problem classifications are outlined in the table below: When a problem is reported, organizations indicate its impact to their organization in an attempt to assist the assigned BlackBerry Technical Support representative to classify the problem’s severity. SEVERITY DEFINITION RESPONSE TIME TARGETS High Critical business impact A High incident is defined as a problem that causes a total loss of service for which no procedural workaround exists. This problem is critical to your organization’s ability to conduct business, and may affect either the BlackBerry Software or a majority of the deployed smartphones. Note: BlackBerry support teams are paged twenty-four (24) hours a day, seven (7) days a week for critical problems; Customers must agree to be available for engagement 24x7 until relief has been provided. Advantage Electronic: 2 hours Premium Phone: Immediate Electronic: 30 minutes Medium Moderate business impact A Medium incident is defined as a problem that has slightly compromised the ability of a customer to conduct business. The customer CAN continue to conduct business and productivity loss is minor. The situation may be temporarily circumvented with an established work-around. Advantage Electronic: 12 Hours or next Business Day Premium Phone and Electronic: 2 hours Low Nominal business impact A Low incident is defined as a problem that does not compromise the ability of a customer to conduct business. This may include a request for service, enhancement, or 「how to」 request. There is little to no risk of customer impact. Advantage Electronic: Next Business Day Premium Phone and Electronic: Next Business Day Note: Severity classifications may be updated during the lifecycle of a problem if the impact to the customer changes. Note: The foregoing response times are estimates only and shall not be considered a representation or warranty under any agreement the customer may have with BlackBerry including the Business Services by BlackBerry terms or this Technical Support Services Program Description. 12

 
SOFTWARE SUPPORT LIFECYCLE Organizations are encouraged to upgrade to the most recent software versions of each component of BlackBerry enterprise software. When organizations install software upgrades or updates, they are able to take advantage of the latest productivity-enhancing administration features. To achieve a high level of support excellence, BlackBerry limits the number of software versions for any component of the BlackBerry Enterprise Solution that will be supported through BlackBerry Maintenance and Support Services. The following policies determine whether a version is supported: • Support is offered for the current shipping version of any software element of the BlackBerry Enterprise Solution when it operates in a supported configuration; • Support is generally offered for the previous software release for a period of twelve (12) months after the release of the current shipping version. When product problems are encountered in previous releases, an upgrade to the current shipping software release may be necessary in order to fix the problem; and • Software Updates and hotfixes are generally produced for the current shipping version only. The creation of Software Updates and hotfixes for previous versions may be evaluated by BlackBerry on a case-by-case basis. BlackBerry Technical Support uses a Software Support Lifecycle to determine which BlackBerry enterprise software versions are eligible for support. Please visit the following website to view product support timelines for all BlackBerry Software: BlackBerry Software Support Lifecycle Note: Once a version of software is no longer covered as part of the Software Support Lifecycle, no software patches, fixes or workarounds will be generated to resolve the issue. If an issue cannot be resolved without one of these steps, an upgrade to a supported software version will be required in order for any additional troubleshooting to take place. Additional charges may apply. See Annex 2. CUSTOMER RESPONSIBILITIES After the Level 1 Support team has determined the nature of your issue, to effectively troubleshoot and resolve a problem, BlackBerry may require customers to provide records, such as log files or configuration files. If the requested information is not provided, it may impede BlackBerry’s ability to address the reported problem within the specified Response Time Targets or at all. It is assumed that individuals involved in support of the BlackBerry enterprise software products and systems at the customer’s location(s) are familiar with the processes outlined in this plan. It is also assumed that these individuals have received the required user training on any BlackBerry enterprise software product or system they are supporting. Examples of customer responsibility for support and system maintenance include but are not limited to the following: • Daily/weekly operator preventive maintenance tasks. • Providing BlackBerry with accurate information about systems and software being operated in order to allow accurate and efficient troubleshooting of submitted incidents. • Providing BlackBerry with a current list of all BlackBerry solution SRP IDs to be supported on the subscription. • To ensure that Named Contacts associated with an account are verified on a regular basis and any changes to assigned Named Contacts is communicated to BlackBerry. 13

 
• Site preparation and related environmental requirements. • User privileges. • Data loading procedures. • Maintenance of a centralized reference library for related product and system documentation. • Archive, back-up, recovery, and periodic testing plans. • Assisting BlackBerry to research and verify compatibility of recommended software patches. • Perform basic, initial problem isolation and identification before reporting an incident to BlackBerry Technical Support. • Participate in evaluating problem escalation priorities, when necessary. • Coordinate, facilitate, and participate in periodic support reviews and technology meetings. • Support of products not supported by BlackBerry. • Schedule change implementation activity. • Review system change activity prior to implementation. • Provide facilities outside the production environment to test changes before implementation. • Ownership of approval to change to the system. • Verification of functionality after a change to the system. ADDITIONAL SERVICES PROVIDED BY PROFESSIONAL SERVICES Services that are not expressly included within a customer’s designated support level (as outlined above) may be available through the BlackBerry Professional Services team. If a customer requests any of these services, BlackBerry Technical Support will help the customer to engage the BlackBerry Professional Services team. Examples of services provided by BlackBerry Professional Services team include, but are not limited to, the following: • Mobility Strategy planning services. • Planning and/or deployment services for installations, upgrades, or migrations. • Staff Augmentation services. • Planning and/or deployment services for Disaster Recovery or High Availability. • End user rollout and communications strategies and documentation. • Security Consulting services. • Product Validation Services to ensure your newly deployed BlackBerry Software Platform is functioning to design and specifications. • Environment Health Check services. • System administrator functions that are the customer『s responsibility including, but not limited to: - Installation/configuration/testing/tuning of third-party non-factory installed applications, components or products. - Assistance and consultation with backup and restoration of customer』s system(s) and related data. - Management of customer-tailored parameters. - Creation/modification of scripts that are unique to the customer’s environment. • Product training including customized operational/ technical procedures. 14

 
• Custom programming or custom application development for customer. • Developer focused SDK consulting, or education. • Services relating to BlackBerry specific third-party application software support, database implementation, population, and administration, execution of data loading procedures, data archiving and recovery. (Note: In-scope and out-of scope services wilI be dependent on each customer’s requirements.) • Offering support directly to end users who are not Named Contacts. • When issues have been determined to be outside of the design and specifications of the BlackBerry Software by BlackBerry Technical Support, BlackBerry Professional Services team may be engaged to assist or consult in restoring services caused by: - A customer or any third party’s negligence, misuse, or abuse; - failure to operate equipment in accordance with BlackBerry’s recommended specifications; - failure to perform regular preventive maintenance activities; product training including customized operational/ technical procedures; - acts of third parties; - improper implementation or operation of software; and - failure to perform those actions as prescribed by BlackBerry during technical troubleshooting. • This may include BlackBerry Software and/or third- party software rollbacks from a previous backup to an operable state for any component of the BlackBerry solution and restoring software to an operational level as defined in the product specifications. ANNEXES ANNEX 1 TO THE TECHNICAL SUPPORT SERVICES PROGRAM DESCRIPTION Annex 1: Tech-to-Site Assistance (Per Incident) During the term of the Business Services by BlackBerry Terms, a customer may purchase Tech-To-Site Assistance services as further described below on a per incident basis (「TTS Services」) for a Technical Issue (as defined herein) and the TTS Services will be delivered to the customer by a BlackBerry resource (the 「BlackBerry Resource」) onsite at the customer’s location indicated in the Services Request Form (「SRF」), a copy of which is attached to the applicable Tech-to-Site Addendum to the Business Services by BlackBerry Terms and also available at <URL to SRF>. In order to purchase TTS Services, customer must execute a Tech-To-Site Assistance (Per Incident) Addendum to the Technical Support Terms (including the SRF) and BlackBerry must approve the SRF. Each SRF approved and accepted by BlackBerry shall be deemed to be a schedule to and form a part of the customer’s Business Services by BlackBerry Terms (「Approved SRF」). 1. Technical Issue Definition and Scope of Tech- to-Site Services a) Technical Issue and Submission Process i) A 「Technical Issue」 shall be as described in each Approved SRF. Technical Issues are specifically limited to BlackBerry Software as defined in the Technical Support Terms. For clarity BlackBerry Software shall not include any Third Party Software, as defined in the Technical Support Terms. The 15

 
customer is required to submit to BlackBerry, for BlackBerry’s review, a separate SRF for each Technical Issue. ii) BlackBerry reserves the right to review and accept each submitted SRF to determine, at BlackBerry’s sole discretion, whether the Technical Issue is covered under the Business Services by BlackBerry Terms and the Technical Support Services Program Description. A Technical Issue in an SRF that CAN be resolved remotely or that is not otherwise covered under the Business Services by BlackBerry Terms, the Program Description, or any applicable Addenda to the Technical Support Terms may be rejected by BlackBerry. If BlackBerry determines that the Technical Issue could be resolved remotely without dispatching a BlackBerry Resource, then BlackBerry may continue to troubleshoot the problem remotely and advise the customer as to what the issue may be and how it may be resolved. iii) If BlackBerry approves the SRF, BlackBerry will electronically contact the customer with the details of the Accepted SRF and to confirm the assignment and deployment of a BlackBerry Resource to the customer’s location. iv) BlackBerry will assign and deploy, at BlackBerry’s sole discretion, a BlackBerry Resource to the customer’s location as indicated in the Approved SRF to provide the TTS Services. The BlackBerry Resource will perform only the TTS Services to resolve the Technical Issue as stated in the Approved SRF and no other services will be provided by the BlackBerry Resource at the customer’s location. b) Scheduling of TTS Services i) BlackBerry will dispatch a BlackBerry Resource within twenty-four (24) hours of BlackBerry’s approval and acceptance of an SRF. Upon arrival in the city of the customer’s location, the BlackBerry Resource will report directly to the customer’s location. All travel arrangements, including transport to the customer’s location will be arranged by BlackBerry. ii) The BlackBerry Resource is limited to perform the TTS Services for a maximum of eight (8) hours within a twenty-four (24) hour period (a 「Work Day」). The BlackBerry Resource will perform the TTS Services within as many Work Days as required in order to resolve the Technical Issue. iii) The BlackBerry Resource is limited to performing the TTS Services as detailed in an Approved SRF. If the customer requires additional services, then the customer will have to submit a separate SRF for BlackBerry’s review and approval. c) TTS Services: For each Approved SRF, BlackBerry will be responsible for (i) analyzing the Technical Issue; and (ii) using commercially reasonable efforts to resolve the Technical Issue. If it is determined, solely by BlackBerry at its discretion, that the Technical Issue CANnot be resolved while onsite at the customer Location using commercially reasonable efforts or that the Technical Issue is an Out of Scope Issue, as defined below, the BlackBerry Resource will be authorized to end the applicable SRF. d) Technical Issue Resolution: The Technical Issue will be considered resolved, as determined by the BlackBerry 16

 
Resource in their sole discretion, when the Technical Issue outlined in the applicable Approved SRF is no longer reproducible during the BlackBerry Resource’s visit to the customer’s location. Once the Technical Issue is deemed resolved at the BlackBerry Resource’s discretion and the customer has provided a sign-off to the Approved SRF, the Approved SRF will be deemed completed and the BlackBerry Resource will no longer be available at the customer’s location. 2. Out of Scope The following are NOT included in the scope of the TTS Services: a) Physical contact and direct changes to the customer’s messaging system servers; b) Physical contact and direct changes to the customer’s BlackBerry Enterprise Solution environment; c) Physical contact and direct changes to the customer’s existing or proposed network infrastructure; d) Software reloads and the restoration to product specifications of any component of the BlackBerry Enterprise Solution; e) Support when a virus is detected on the customer’s systems; f) System administration functions including, but not limited to: (i) installation, configuration, testing of or tuning of any third-party applications, components or products; (ii) backup and restoration of the customer’s systems and related data; (iii) management of custom parameters; and (iv) creation and modification of scripts that are unique to the customer’s environment; g) Issues relating to third party software support, database implementat ion, populat ion, and administration, execution of data loading procedures, data archiving and recovery, and assessment and testing services; h) Formal classroom training or product training (including customized operational or technical procedures); i) Custom application development; j) Services required due to the following causes: (i) a third-party’s or the customer’s negligence, misuse or abuse; (ii) failure to operate equipment and software in accordance with BlackBerry’s recommended specifications; (iii) failure to perform regular preventive maintenance activities; (iv) any third-party acts or omissions; (v) improper implementation or operation of software; and (vi) failure to perform actions as prescribed by BlackBerry during technical troubleshooting; k) Issues related to unsupported products, once the cause is isolated to the unsupported product and communicated to the customer; and l) Issues related to the customer’s network environments, third-party software or hardware (Collectively 「Out of Scope Issues」). If a submitted SRF contains an Out of Scope Issue, then BlackBerry will reject the SRF. If a Technical Issue in an Approved SRF is determined to be an Out of Scope Issue by the BlackBerry Resource while at the customer’s location, then the customer must provide a sign off for the Approved SRF and the BlackBerry Resource will not remain at the customer’s location. 17

 
3. Customer’s Responsibilities a) Point of Contact: The customer must designate personnel to act as the single point of contact for the BlackBerry Resource (“Customer’s Contact”) applicable to the Approved SRF. Customer’s Contact will be responsible for, but not limited to, the following: i) Be onsite at the customer’s location at the time of the BlackBerry Resource’s arrival; ii) Provide the BlackBerry Resource with appropriate security clearance and credentials to work onsite at the customer’s Location; iii) Provide, as needed, any documentation, guidelines or policies, including but not limited to the customer’s health and safety policies, for the BlackBerry Resource to review in order to be permitted to work onsite at the customer’s location; iv) Be responsible for managing any of the customer’s technical and business resources which may be necessary to resolve the Technical Issue; and v) Have the authority to and provide sign-off on the Approved SRF, indicating that the customer agrees that the Technical Issue has been resolved. If the Customer’s Contact is not available to sign-off, another of the customer’s employees, who has the authority to do so, must sign on the Customer’s Contact’s behalf. b) In addition to the customer’s obligations as set forth in the Business Services by BlackBerry Terms, the customer will be further responsible for the following i) Provide, as needed, personnel knowledgeable in the customer’s current systems; ii) Prov ide the customer ’s bus iness user representatives as required by BlackBerry; iii) Provide visual access to necessary work site and systems; iv) Provide access to other materials and resources relevant to the TTS Services as may be needed by BlackBerry; v) Provide a suitable and safe work area space with desks, chairs, telephones and all other required equipment (「Work Space」). Such Work Space shall conform with all appropriate and applicable health and safety regulations; vi) Provide LAN connections which enable access to the Internet for BlackBerry Resource; vii) Assume responsibility for the management of all third party vendors; and viii) Provide access with proper licenses to all necessary tools and third party products required by BlackBerry Resources to complete the assigned tasks. 4. Qualification of BlackBerry Resource BlackBerry will provide a BlackBerry Resource to perform the TTS Services with the following experience: i) Experience troubleshooting the BlackBerry Enterprise Solution; and ii) Experience providing technical support to large corporate information technology (IT) departments. NOTE: BlackBerry’s delivery of onsite services shall be subject to any applicable public health, government, and/ or travel limitations or restrictions. 18

 
ANNEX 2 TO THE TECHNICAL SUPPORT SERVICES PROGRAM DESCRIPTION ANNEX 2: BLACKBERRY SOFTWARE ASSURANCE AND SUPPORT By purchasing BlackBerry Technical Support Services with coverage of perpetual Client Access Licenses, You are entitled to BlackBerry Software Assurance. BlackBerry Software Assurance is also included with active subscription licenses. BlackBerry Software Assurance and Support provides Upgrades and Updates, as well as any applicable network operation center services that BlackBerry provides, for the number of perpetual BlackBerry enterprise software licenses for which you have purchased coverage for, during the term of the Technical Support subscription or in the case of subscription licenses, the period for which the subscription runs, subject to the terms and conditions contained in this Annex. An Upgrade is a new major version release of the covered software that provides functional enhancements at the platform-level which materially advance the software’s capabilities. Upgrades will typically be identified by a change in the first version number of the software (e.g. BES 10.x to BlackBerry UEM 12.x). Please note, for certain BlackBerry Workspaces licenses, an Upgrade may require professional services performed by BlackBerry at an additional cost. An Update is a minor release that provides new and/or additional features or functionality. Updates will typically be identified by a change in the second version number of the software (e.g. BlackBerry UEM 12.12 to BlackBerry UEM 12.13). An Update may also be referred to as a 「Feature Release」 or 「Service Pack」. New Product Releases are not included in BlackBerry Software Assurance. A New Product Release is a software release that contains new features or substantial additional functionality, which BlackBerry may determine in its sole discretion, is subject to additional license fees or terms (「New Product Releases」). Upgrade and Update Availability Upgrades and Updates will be available in BlackBerry’s normal course of making such Upgrades and Updates generally available to the public; however, there is no assurance that BlackBerry will make any Upgrades or Updates available during the term of Your Subscription. BlackBerry Software Assurance is subject to the terms, conditions and limitations of the BlackBerry Solution License Agreement (「BBSLA」) and any applicable Addenda or Amendment. Updates and Upgrades are licensed to You subject to the BBSLA and any applicable Addenda or Amendment. Any capitalized words not defined herein, have the meaning in the BBSLA or any applicable Addenda or Amendment. Additional Terms, Conditions and Limitations 1) This Upgrade and Update Program only applies to valid BlackBerry enterprise solution perpetual and/ or active subscription licenses and entitles You only to an Upgrade or Update for the specific product you have licensed. For example, a Silver perpetual CAL is eligible to be Upgraded to a Silver perpetual CAL, but not to other BlackBerry UEM perpetual licenses such as Gold - BlackBerry or Gold - Knox Work Space; 2) Upgrades and Updates, if any, will be made available electronically and will not be shipped on physical media; 19

 
3) Additionally, in order to receive BlackBerry Software Assurance benefits a customer must: a) Cover all software and licenses, subscriptions and value-added services on support. The customer cannot cover some software licenses, subscriptions and value-added services on support and go unsupported on others. Note: support is included in the cost of a subscription based license. b) Cover all software and licenses, subscriptions and value-added services consistently on the same level of support. For example, if a customer purchases Advantage support for some software it must cover all software, subscriptions and value-added services at the Advantage level. c) Renew their support subscription for perpetual licenses on time to ensure there is no lapse in coverage. Should a lapse occur and the customer wishes to renew the coverage late, the new subscription effective date will be retroactive to the day following the original expiration date and payment for the entire period will be required. 4) If You own perpetual licenses that are not currently covered on a BlackBerry Technical Support subscription, and You wish to establish BlackBerry Software Assurance benefits, You must purchase BlackBerry Technical Support coverage for such licenses. Customers in this scenario will fall into one of two categories: i) Customer does not have an active BlackBerry Technical Support subscription. In this case, the annual subscription start date will be the most recent of: a) The day after the last active BlackBerry Technical Support subscription expired b) The date of the product launch (for example, UEM v.12.13 launch, June 17, 2020) c) The date the perpetual licenses were purchased ii) Customer has an active BlackBerry Technical Support subscription. In this case, payment for coverage of additional perpetual licenses will be pro-rated based on the most recent of the below, until the customer’s upcoming subscription expiry date: a) The date of the product launch (for example, UEM v.12.13 launch, June 17, 2020) b) The date the perpetual licenses were purchased 5) If You own perpetual licenses that are not currently covered on a BlackBerry Technical Support subscription, and You wish to establish BlackBerry Software Assurance benefits, You must purchase BlackBerry Technical Support coverage for such licenses. Customers in this scenario will fall into one of two categories: 6) BlackBerry enterprise software and this Upgrade and Update Program are subject to BlackBerry’s end of life policy found here; 7) BlackBerry may refuse to provide You Upgrades and Updates and/or terminate Your Subscription if You fail to timely pay the fees, or are otherwise in breach of the Business Services by BlackBerry Terms or the terms contained herein or found in the BBSLA or its applicable Addenda or Amendment. 20

 
BlackBerry (NYSE: BB; TSX: BB) provides intelligent security software and services to enterprises and governments around the world. The company secures more than 500M endpoints including over 215M vehicles. Based in Waterloo, Ontario, the company leverages AI and machine learning to deliver innovative solutions in the areas of cybersecurity, safety and data privacy solutions, and is a leader in the areas of endpoint security, endpoint management, encryption, and embedded systems. BlackBerry’s vision is clear - to secure a connected future you CAN Trust. For more information, visit BlackBerry.com and follow @BlackBerry. ©2022 BlackBerry Limited Trademarks, including but not limited to BLACKBERRY and EMBLEM De- sign are the trademarks or registered trademarks of BlackBerry Limited, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners. BlackBerry is not responsible for any third-party products or services. BB23 | 220826 THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE CONTENT OF THIS DOCUMENT, AND ALL INFORMATION PROVIDED HEREIN IS PROVIDED 「AS IS」 EXCEPT AS EXPRESSLY AGREED TO BY BLACKBERRY IN AN AGREEMENT BETWEEN BLACKBERRY AND YOU FOR TECHNICAL SUPPORT, IN NO EVENT SHALL BLACKBERRY OR ANY OF ITS SHAREHOLDERS, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR SUPPLIERS, BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES FOR ANY USE OF THIS DOCUMENT, INCLUDING WITHOUT LIMITATION, RELIANCE ON THE INFORMATION PRESENTED, LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF BLACKBERRY WAS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ¹ May be subject to additional fees. ² The response times are estimates only and shall not be considered a representation or warranty under any agreement with BlackBerry including the Business Services by BlackBerry terms or this Technical Support Services Program Description. ³ Availability of myAccount may be restricted during maintenance and technical upgrades. 4 A valid Non-Disclosure Agreement is required between the customer and BlackBerry. 5 Service only offered where available. 6 A separate set of terms and conditions specific to the use of this service may need to be executed between the customer and BlackBerry. 7 Subject to availability.

 
311393987 v11 Exhibit C-1 [Redacted: Competitively and commercially sensitive proprietary customer data and subject to third party confidentiality obligations.] Exhibit C-2 [Redacted: Competitively and commercially sensitive proprietary customer data and subject to third party confidentiality obligations.] Exhibit C-3 [Redacted: Competitively and commercially sensitive proprietary customer data and subject to third party confidentiality obligations.] Attachment 1 to Exhibit C-3 [Redacted: Competitively and commercially sensitive proprietary customer data and subject to third party confidentiality obligations.] Attachment 2 to Exhibit C-3 [Redacted: Competitively and commercially sensitive proprietary customer data and subject to third party confidentiality obligations.]

 
311393987 v11 Exhibit D Products Product Code Sub Product Name Sub BIS.CP.UEM.EA.SD CylancePROTECT Mobile for UEM Device License BIS.CP.UEM.EA.SU CylancePROTECT Mobile for UEM User License BIS.CP.UEM.EA.SU.N CylancePROTECT Mobile for UEM User License - NFR CV.SLG.SD CylanceV - Device - Gov CV.STD.SD CylanceV - Device - Standard EDG.STD.SD CylanceEDGE Device License GA.EA.STD.SD CylanceGUARD Advanced - EMEA-JAPAN - Device - Standard GA.GT.MS.EA.STD.SD CylanceGUARD Managed XDR Advanced Add-On Gateway - EMEA-JAPAN GA.SLG.SD CylanceGUARD Advanced - Device - Gov GA.STD.SD CylanceGUARD Advanced - Device - Standard GA.UPO.EA.STD.SD CylanceGUARD Advanced Upgrade from Protect + Optics - EMEA-JAPAN - Device - Standard GE.STD.SD CylanceGUARD Essentials - Device - Standard GT.EA.STD.SD CylanceGATEWAY - EMEA-JAPAN - Device - Standard GT.STD.SD CylanceGATEWAY Device License GT.STD.SU CylanceGATEWAY User License GT.STD.SU.N CylanceGATEWAY User License - NFR MDR.ADV.SD CylanceMDR - Advanced MDR.OND.SD.PROMO CylanceMDR On-Demand - Promotion MDR.PRO.SD CylanceMDR - Pro MDR.STD.SD CylanceMDR - Standard OEM.EG Cylance Engine OP.EA.STD.SD CylanceOPTICS Upgrade - EMEA-JAPAN - Device - Standard OP.STD.SD CylanceOPTICS Device License PM Premium Support PO.EA.STD.SD CylancePROTECT + OPTICS - EMEA-JAPAN - Device - Standard PO.LA.STD.SD CylancePROTECT + OPTICS - LATAM - Device - Standard PO.MSSP.EA.STD.SD CylancePROTECT + OPTICS MSSP - EMEA-JAPAN - Device - Standard PO.MSSP.LA.SD CylancePROTECT + OPTICS MSSP - Device - LATAM PO.SLG.SD CylancePROTECT + OPTICS - Device - Gov PO.STD.SD CylancePROTECT + OPTICS - Device - Standard

 
311393987 v11 PP BPSS Premium Support PT.EA.STD.SD CylancePROTECT - EMEA-JAPAN - Device - Standard PT.LA.STD.SD CylancePROTECT - LATAM - Device License PT.MSSP.EA.STD.SD CylancePROTECT MSSP - EMEA-JAPAN - Device - Standard PT.MSSP.LA.SD CylancePROTECT MSSP - Device - LATAM PT.SLG.SD CylancePROTECT - Device - Gov PT.STD.SD CylancePROTECT Device License S.PM Spark - Premium Support SAV.EN10.EA.STD.SD Cylance Smart Antivirus Enterprise 10 Device - EMEA-JAPAN - Device - Standard SAV.EN10.SLG.SD Cylance Smart Antivirus Enterprise 10 Device - Device - Gov SAV.EN10.STD.SD Cylance Smart Antivirus Enterprise 10 Device - Device - Standard SI.SLG.SD CylancePROTECT Static IP - Device - Gov SI.STD.SD CylancePROTECT Static IP - Device - Standard TS.TAM Technical Account Manager TZ.ASR.EA.STD ThreatZERO Assurance - EMEA-JAPAN - Standard TZ.ASR.SLG ThreatZERO Assurance - Gov TZ.ASR.STD ThreatZERO Assurance - NALA-ANZ - Standard

 
20 Exhibit E DATA PROCESSING ADDENDUM This Data Processing Addendum (「Addendum」) forms part and is incorporated into the STRATEGIC CUSTOMER SUPPORT AGREEMENT between Arctic Wolf Networks, Inc. and BlackBerry Limited, a corporation incorporated under the Business Corporation Act (Ontario) (「Seller」) for the provision of Services identified in the Strategic Customer Support Agreement referenced therein (referred to as the 「Agreement」). Each of Seller and Arctic Wolf may be referred to herein as a 「party」 and together the 「parties」. By signing below, Seller enters into this Addendum on behalf of itself and, to the extent required under Data Protection Laws (defined hereinafter), in the name and on behalf of its Affiliates, if and to the extent Arctic Wolf Processes Personal Data for such Affiliates. In the delivery of Services to Seller pursuant to the Agreement, Arctic Wolf may Process Personal Data on behalf of Seller and the parties agree to comply with the following provisions with respect to any Personal Data, each acting reasonably and in good faith. 1. Definitions. Any capitalized terms not otherwise defined in this Addendum shall have the meaning set forth in the Agreement. In this Addendum, the following terms shall have the meaning set forth as follows: 1.1. 「Affiliate」 means (i) an entity of which a party directly or indirectly owns fifty percent (50%) or more of the stock or other equity interest, (ii) an entity that owns at least fifty percent (50%) or more of the stock or other equity interest of a party, (iii) an entity which is under common control with a party by having at least fifty percent (50%) or more of the stock or other equity interest of such entity and a party owned by the same person, but such entity shall only be deemed to be an Affiliate so long as such ownership exists, or (iv) regardless of ownership, any company or other entity, whether or not with legal personality, which directly or indirectly, is under joint control with a party. 1.2. 「Authorized Sub-Processor」 means those parties listed in Schedule II of this Addendum, as such list may be updated from time-to-time in accordance with Section 5, who have a need to know or otherwise access Personal Data to enable Arctic Wolf to perform its obligations under this Addendum or the Agreement and do not include subcontractors who provide ancillary services such as telecommunication services, postal/transport services, maintenance and user support services, as well as other resources, tools, and measures to ensure the confidentiality, availability, integrity and resilience of the Services. 1.3. 「Data Subject」 means (i) 「data subject」 as defined under the GDPR or the UK GDPR, (ii) 「consumer」 or 「household」 as defined under the CCPA, and/or (iii) such similar term under the relevant Data Protection Laws. 1.4. 「Data Protection Laws」 means one or more of the following data protection laws or regulations as applicable to the Processing of Personal Data by Arctic Wolf under this Agreement: (i) Regulation 2016/679 of the EURopean Parliament and of the Council of 27 April 2016 (「GDPR」); (ii) the United Kingdom (「UK」) Data Protection Act 2018 and the UK General Data Protection Regulation (「UK GDPR」); (iii) Swiss Federal Data Protection Act on Data Protection of 25. September 2020 (Status as of 1. September 2023) (「FDPA」); (iv) California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (「CCPA」); (v) the South Africa Protection of Personal Information Act (「POPIA」); (vi) the Australia Privacy Act No. 119 1988 (as amended); (vii) Canadian Personal Information Protection and Electronic Documents Act (「PIPEDA」); and (viii) any relevant law, statute, regulation, legislative enactment, order or other binding instrument, that implements, supplements, or amends the foregoing. 1.5. 「EU Standard Contractual Clauses」 means the Standard Contractual Clauses for the transfer of Personal Data to Third Countries, designated for transfer of Personal Data from the EEA to data importers established in non-EEA countries that do not provide an adequate level of data protection, and approved by the EURopean Commission Implementing Decision (EU) 2021/914 of 4 June 2021, as currently set out at: https://EUR- lex.EURopa.eu/eli/dec_impl/2021/914/oj?uri=CELEX:32021D0914 (Module Two: Transfer Controller to

 
21 Processor, and Module Three: Transfer Processor to Processor) as may be amended or replaced by the European Union from time-to-time. 1.6. 「EEA」 means the European Economic Area. 1.7. 「Instruction」 means the (i) instructions from Seller as set forth in the Agreement, (ii) the 「Business Purpose」 as defined under CCPA, (iii) such similar term under the relevant Data Privacy Laws, and/or (iv) any direction, either in writing, in textual form (e.g. by e-mail) or by using a software or online tool, issued by Seller to Arctic Wolf and directing Arctic Wolf to Process Personal Data. 1.8. 「Personal Data」 means (i) 「personal data」 as defined under the GDPR and/or the UK GDPR, (ii) 「personal information」 as defined under CCPA, and/or (iii) such similar term under the relevant Data Protection Laws, that is under the control of Seller and Processed by Arctic Wolf in connection with the delivery of the Services. 1.9. 「Personal Data Breach」 means a breach of security which results in or is likely to result in the to the accidental or unlawful or unauthorized destruction, loss, alteration, encryption, unavailability, acquisition, disclosure of, or access to, Personal Data transmitted, stored, or otherwise Processed. 1.10. 「Process」 or 「Processing」 is as defined under the applicable Data Privacy Laws and further described in Schedule I. 1.11. 「Restricted Transfer」 means the disclosure, grant of access or other transfer of Personal Data Processed under the Agreement to any person located in Third Countries. 1.12. 「Services」 shall have the meaning set forth in the Agreement. 1.13. 「Sale」, 「Sell」 or 「Selling」 means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Data with a Third Party, whether for monetary or other valuable considerations or for no consideration, for the Third Party’s commercial purposes. 1.14. 「Standard Contractual Clauses」 means government approved contract mechanism for Restricted Transfers. 1.15. 「Third Country(ies)」 means countries outside of the scope of the data protection laws of the EEA, Switzerland, and/or the UK (as applicable), excluding countries approved as providing adequate protection for Personal Data by the European Commission, the Swiss Federal Data Protection and Information Commissioner, and/or the Information Commissioner’s Office (as applicable) from time-to-time. 1.16. 「Third Party」 means any person (including companies, entities, organizations, ETC.) that is not Seller, an Authorized Subprocessor, or Arctic Wolf. 1.17. 「UK Standard Contractual Clauses」 means the International Data Transfer Addendum issued by the UK’s Information Commissioner’s Office under s.119(A) of the UK Data Protection Act 2018 as may be updated from time-to-time, and currently found at https://ico.org.uk/media/for-organisations/documents/4019539/international- data-transfer-addendum.pdf. 1.18. 「Regulator」 means (i) in the context of the EEA and the EU GDPR, the meaning given to that term in the EU GDPR; (ii) in the context of the UK and the UK GDPR, means the UK Information Commissioner’s Office; and (iii) in the context of Switzerland means Swiss Federal Data Protection and Information Commissioner; and (iv) in the context of any other jurisdiction, any governmental authority with jurisdiction over Seller’s Processing of Personal Data under the Agreement. 2. Processing of Data

 
22 2.1. Scope and Roles of the Parties. This Addendum applies when Personal Data is Processed by Arctic Wolf. The parties acknowledge and agree that, regarding the Processing of Seller’s Personal Data pursuant to the Agreement, Seller will act as either the 「Controller」 or 「Processor」 and Arctic Wolf is the 「Processor」 or Sub-Processor,” respectively, as those terms are defined under the Data Protection Laws, and unless otherwise determined by a Regulator. As between the parties, all Personal Data Processed under the terms of the Agreement shall remain the property of Seller. During the term of the Agreement, Arctic Wolf shall Process Personal Data only in accordance with Seller’s Instructions (unless expressly waived in a written requirement). Further information regarding Arctic Wolf’s Processing CAN be found in Schedule II. In the event Arctic Wolf reasonably believes there is a conflict with any Data Protection Laws and Seller’s Instructions, Arctic Wolf will inform Seller and the parties shall cooperate in good faith to resolve the conflict and achieve the goals of such Instruction. 2.2. Seller’s Processing of Personal Data. Seller shall, with respect to the Services, Process Personal Data and provide Instructions for the Processing of Personal Data in compliance with the Data Protection Laws. Seller shall ensure that Seller’s Instructions comply with all applicable Data Protection Laws, and that the Processing of Personal Data in accordance with Seller’s Instructions will not cause Arctic Wolf to be in breach of the Data Protection Laws. Seller is solely responsible for the Instructions Seller provides to Arctic Wolf regarding the Processing of such Personal Data. Seller is likewise responsible for ensuring that its transfer of Personal Data to Arctic Wolf will comply with Data Protection Laws. Seller shall not provide or make available to Arctic Wolf any Personal Data in violation of the Agreement or otherwise inappropriate for the nature of the Services. 2.3. CCPA. If the CCPA is applicable, Arctic Wolf shall act as a 「service provider」 and shall Process Seller Personal Data only on behalf of Seller in accordance with and for the Business Purpose. Without limiting the foregoing, Arctic Wolf shall not (i) Sell the personal information, (ii) retain, use, or disclose the personal information for a commercial purpose other than providing the Services; or (iii) retain, use, or disclose the personal information outside of the provision of the Services pursuant to the Agreement. Arctic Wolf certifies and will certify throughout the term of this Addendum to comply with the provisions set forth in this Section 2.3.1 and all applicable obligations under the CCPA. 2.4. Obligations of Each Party. Each party shall comply with the obligations applicable to that party under the applicable Data Protection Laws. 2.4.1. Arctic Wolf represents and Warrants that: (i) it shall promptly inform Seller if, in Arctic Wolf’s opinion: (i) Arctic Wolf CANnot comply with such Data Protection Law, or (ii) Seller’s Instructions violate such Data Protection Law, provided that Arctic Wolf is not obliged to perform a comprehensive legal examination with respect to an Instruction of Seller; (iii) its personnel and Authorized Subprocessors who Process Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality; and (iv) Arctic Wolf understands and shall comply with the restrictions placed on it as a Processor of the Personal Data. 2.4.2. Seller represents and Warrants that: (i) its use of the Services and the Instructions provided do not contravene such Data Protection Law; (ii) it has complied and continues to comply with such Data Protection Law, in particular that it has obtained any necessary consents and/or given any necessary notices, and/or otherwise has the right to disclose Personal Data to Arctic Wolf and enable the Processing set out in this Addendum and as contemplated by the Agreement; (iii) it has assessed the requirements under such Data Protection Law as they apply to Seller with regard to Personal Data and finds that the security measures referenced in Schedule 3 are adequate to meet those requirements; and (iv) it will ensure compliance with and shall not in any way alter or diminish such security measures referenced in Schedule 3 to the extent applicable to Seller through its use of the Services. 3. Restricted Transfers. 3.1. Arctic Wolf has self-certified under the EU-U.S. Data Privacy Framework, the UK Extension related thereto, and the Swiss-U.S. Data Privacy Framework Principles and commits to the EU-U.S. Data Privacy Framework Principles and/or the Swiss-US Data Privacy Framework (as applicable) as described therein.

 
23 3.2. To the extent needed and applicable, if, in fulfilling its obligations under the Agreement or pursuant to other lawful instructions from Seller, there is a Restricted Transfer of Personal Data, the parties agree to enter into and abide by the EU Standard Contractual Clauses and/or UK Addendum (as applicable), which are incorporated into this Addendum as follows: 3.2.1. Module Two (controller to processor transfers) will apply when Seller is the Controller in relation to the applicable Personal Data, and Module Three (processor to processor) will apply when Seller is a Processor in relation to the applicable Personal Data. 3.2.2. Seller is the Data Exporter and Arctic Wolf is the Data Importer (the foregoing shall apply with respect to Table 1 of the UK Addendum); 3.2.3. In Clause 7, the "Docking Clause (Optional)", shall be deemed incorporated (the foregoing shall apply with respect to Table 1 of the UK Addendum); 3.2.4. In Clause 9, the parties choose Option 2, 'General Written Authorisation', with a time period of 10 days (the foregoing shall apply with respect to Table 2 of the UK Addendum); 3.2.5. The optional wording in Clause 11 shall be deemed not incorporated (the foregoing shall apply with respect to Table 2 of the UK Addendum); 3.2.6. In Clause 13, the competent Regulator shall be the Irish Data Protection Authority; 3.2.7. In Clause 17, the Data Exporter and Data Importer agree that the EU Standard Contractual Clauses shall be governed by the laws of Ireland, and choose Option 1 to this effect (Part 2, Section 15(m) of the UK Addendum shall apply); 3.2.8. In Clause 18, the Data Exporter and Data Importer agree that any disputes shall be resolved by the courts of Ireland (Part 2, Section 15(n) of the UK Addendum shall apply); 3.2.9. In accordance with Section 19 of the UK Addendum, neither party may end the UK Addendum when the UK Addendum changes; 3.2.10. Completed Annexes I, II and III of the EU Standard Contractual Clauses and Annexes 1B, II and III of Table 3 of the UK Addendum are included in Annexes I through III herein; 3.2.11. Notwithstanding the fact that the Standard Contractual Clauses are incorporated herein by reference without the Standard Contractual Clauses actually being signed by the parties, the parties agree that the execution of this Addendum is deemed to constitute its execution of the Standard Contractual Clauses on behalf of the Data Exporter or Data Importer (as applicable), and that it is duly authorized to do so on behalf of, and to contractually bind, the Data Exporter or Data Importer (as applicable) accordingly; 3.2.12. The parties agree that the Standard Contractual Clauses shall cease to apply to the Processing of Personal Data if and to the extent that the relevant transfer of Personal Data ceases to be a 「Restricted Transfer」; and. 3.2.13. In relation to Restricted Transfers subject to the FDPA, references in the EU Standard Contractual Clauses to the GDPR, EU or EU member state law shall have the same meaning as the equivalent reference in the FDPA; and in Clauses 13, 17, and 18 the competent Regulator, governing law, and jurisdiction shall be, respectively, the Swiss Federal Data Protection and Information Commissioner, the law of Switzerland, and the courts of Switzerland. 3.3. The provisions in this Addendum shall be without prejudice to the parties’ ability to rely on any other legally valid international data transfer mechanism for the transfer of data out of the EEA, UK, and/or Switzerland. The parties agree to enter into other standard contractual clauses approved under Data Protection Laws to effectuate the Restricted Transfers of Personal Data for purposes of providing the Services.

 
24 3.4. The parties further agree that if any of the EU Standard Contractual Clauses or the UK Addendum are updated, replaced, or are no longer available for any reason, the parties will cooperate in good faith to implement updated or replacement Standard Contractual Clauses, as appropriate, or identify an alternative mechanism(s) to authorize the contemplated Restricted Transfers. 4. Deletion or Return of Personal Data. Following expiration or termination of the Agreement, at Seller’s request, Arctic Wolf shall return or delete the Personal Data (including Personal Data in the possession of Authorized Sub- Processors), unless further storage of Personal Data is required by applicable law. If return or destruction is impracticable or prohibited by law, rule or regulation, Arctic Wolf shall take measures to block such Personal Data from any further Processing (except to the extent necessary for its continued hosting or Processing required by law, rule, or regulation) and shall continue to appropriately protect the Personal Data remaining in its possession, custody, or control and to continue to comply with this Addendum for so long at Arctic Wolf continues to have possession, custody, or control of the Personal Data. The parties agree that the certification of deletion of Personal Data that is described in Clause 8.5 of the Standard Contractual Clauses or Clause 12(1) of the UK Standard Contractual Clauses shall be provided by Arctic Wolf to Seller only upon Seller’s request. 5. Audits. Taking into account the nature of the Processing and the information available to Arctic Wolf, Arctic Wolf shall provide reasonable assistance in response to inquiries from Seller or a competent Regulator relating to Arctic Wolf’s Processing of Seller’s Personal Data. 5.1. Arctic Wolf shall, upon written request from Seller, provide Seller with information reasonably necessary to demonstrate compliance with its obligations set forth in this Addendum. This information shall consist of permitting examination of the most recent reports, certificates and/or extracts prepared by an independent auditor pursuant to Arctic Wolf’s ISO27001 or similarly held industry certification. 5.2. In the event the information provided in accordance with Section 5.1 above is insufficient to reasonably demonstrate compliance, Arctic Wolf shall permit Seller, or Seller’s third party auditor (provided such auditor is not a competitor to Arctic Wolf or provides products and/or services to a competitor of Arctic Wolf) to inspect or audit the technical and organisational measures of Arctic Wolf for the purposes of monitoring compliance with Arctic Wolf’s obligations under this Addendum. Any such audit or inspection shall be: (i) at Seller’s expense; (ii) limited in scope to matters specific to Seller; (iii) agreed in advance between the parties in writing, including scope, duration, and start date; (iv) conducted in a way that does not interfere with Arctic Wolf’s day-to-day business; (v) during local business hours of Arctic Wolf and, upon not less than twenty (20) business days advance written notice unless, in Seller’s reasonable belief that a Personal Data Breach or an identifiable, material breach of this Addendum has arisen; (vi) limited to no more than once per any twelve (12) calendar month period, except if (i) required by instruction of a competent Regulator; or (ii) in case of a Personal Data Brach; and (vii) subject to the confidentiality obligations in the Agreement or, where a third-party auditor conducts the audit, such third-party auditor must be a professional bound by a duty of confidentiality or subject to a suitable non-disclosure agreement. 5.3. Seller will provide Arctic Wolf with copies of any audit reports generated in connection with any audit under this Section, unless prohibited by the applicable Data Protection Law. Seller may use the audit reports only for the purposes of meeting its regulatory audit requirements and/or confirming compliance with the requirements of this Addendum. 5.4. For the avoidance of doubt, the provisions of this Section 5 shall also apply to the audit provisions of any Standard Contractual Clauses entered into in accordance with Section 3 of this Addendum. 6. Authorized Sub-Processors 6.1. Seller consents to the use of Authorized Subprocessors to deliver the Services. The current list of Authorized Subprocessors is attached in Schedule III. 6.2. Seller agrees it may subscribe to receive notifications related to the modification to the Authorized Subprocessors.

 
25 At least ten (10) days before enabling any third party other than current Authorized Subprocessors to access or participate in the Processing of Personal Data, Arctic Wolf will add such third party to the Authorized Subprocessor list posted at https://arcticwolf.com/terms/sub-processors/. If Seller reasonably believes the third party cannot comply with the requirements this Addendum or has another reasonable basis for objecting to the third party, Seller may object to the addition of any such third parties to the List by informing Arctic Wolf in writing within ten (10) days of receipt of the aforementioned notice by Seller. If Seller objects to such change, and Arctic Wolf cannot provide a commercially reasonable alternative within a reasonable period of time, the parties may terminate the Agreement. Arctic Wolf will refund any prepaid fees on a pro rata basis for the terminated portion(s) of the Services that were to be provided after the effective date of termination or as otherwise set forth pursuant to the termination provision within the Agreement. This termination right is Seller’s sole and exclusive remedy if Seller objects to any newly added Authorized Subprocessor. If Seller does not object to the engagement of a third party within ten (10) days of notice by Arctic Wolf that third party will be deemed an Authorized Subprocessors for the purposes of this Addendum. 6.3. Arctic Wolf will enter into a written agreement with each Authorized Subprocessors that requires the Authorized Subprocessor to (1) protect Personal Data to the same extent required by Arctic Wolf under this Addendum, and (2) be in compliance with Data Protection Laws. Arctic Wolf will remain liable to Seller for all actions by each Authorized Subprocessor with respect to the Personal Data. 6.4. Arctic Wolf may replace an Authorized Subprocessor without advance notice where the reason for the change is outside of Arctic Wolf’s reasonable control and prompt replacement is required for security or other urgent reasons. In this case, Arctic Wolf will inform Seller of the replacement subprocessor as soon as possible following its appointment. Section 6.2 applies accordingly. 7. Security of Personal Data. Taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of Processing as well as the risk of varying likelihood and severity for the rights and freedoms of natural persons, Arctic Wolf shall maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk of Processing Personal Data as set forth in Schedule III. Arctic Wolf will regularly monitor compliance with such security standards and will not materially decrease the security standards during the term of the Agreement. 8. Rights of Data Subjects 8.1. If Arctic Wolf directly receives any complaint or request from a Data Subject to exercise his/her rights under Data Protection Laws (「Data Subject Request」) in relation to Seller’s Personal Data and Seller is identified or identifiable from the request without the need for any independent investigation, Arctic Wolf will promptly (and in any case within five (5) business days of receipt) forward such Data Subject Request to Seller, unless otherwise required by the applicable Data Protection Law. Seller is solely responsible for ensuring that Data Subject Requests for erasure, restriction or cessation of Processing, or withdrawal of consent to Processing of any Personal Data are communicated to Arctic Wolf, and for ensuring that a record of consent to Processing is maintained with respect to each Data Subject. 8.2. Arctic Wolf shall, at the request of the Seller, and taking into account the nature of the Processing applicable to any Data Subject Request, cooperate with Seller with respect to any action taken relating to the Data Subject Request and apply appropriate technical and organizational measures to assist Seller in complying with Seller’s obligation to respond to a Data Subject Request and/or in demonstrating such compliance, where possible, provided that (i) Seller is itself unable to respond without Arctic Wolf’s assistance and (ii) Arctic Wolf is able to do so in accordance with all applicable laws, rules, and regulations. Seller shall be responsible to the extent legally permitted for any reasonable costs and expenses arising from any such assistance by Arctic Wolf. 9. Actions and Access Requests 9.1. Where Seller is obligated by Data Protection Laws to carry out a data protection impact assessment (「DPIA」) relating to Seller’s use of the Services, Arctic Wolf shall provide reasonable cooperation and assistance to Seller

 
26 for the DPIA to allow Seller to comply with its obligations under the Data Protection Laws. Seller shall be responsible to the extent legally permitted for any reasonable costs and expenses arising from any such assistance by Arctic Wolf and Arctic Wolf shall be entitled to involve Seller at Arctic Wolf’s then-current rates for any time expended in assisting with the DPIA. 9.2. Arctic Wolf shall provide Seller with reasonable assistance to Seller in cooperation or prior consultation with any Regulator as may be required by Data Protection Laws. Seller shall be responsible to the extent legally permitted for any reasonable costs and expenses arising from any such assistance by Arctic Wolf and Arctic Wolf shall be entitled to involve Seller at Arctic Wolf’s then-current rates for any time expended in providing such assistance. 9.3. If Arctic Wolf receives any order, demand, warrant or any other document requesting or purporting to compel the production of Personal Data (including, for example, by oral questions, interrogatories, requests for information or documents in legal proceedings, subpoenas, civil or criminal investigative demands or other similar processes) by any competent authority (「Production Request」), Arctic Wolf will immediately notify Seller, except to the extent prohibited by applicable law. If the Production Request is not legally valid and binding, Arctic Wolf will not respond. If a Production Request is legally valid and binding, Arctic Wolf will provide Seller with at least forty- eight (48) hours’ notice prior to the required disclosure, so that Seller may, at its own expense, exercise such rights as it may have under applicable law to prevent or limit such disclosure. Notwithstanding the foregoing, Arctic Wolf will exercise commercially reasonable efforts to prevent and limit any such disclosure and to otherwise preserve the confidentiality of Personal Data and will cooperate with Seller with respect to any action taken relating to such Production Request, including to obtain an appropriate protective order or other reliable assurance that confidential treatment will be accorded to Personal Data. 10. Personal Data Breach. Whenever Arctic Wolf reasonably believes that there has been a Personal Data Breach of Seller’s Personal Data Processed by Arctic Wolf or its Authorized Subprocessors, Arctic Wolf shall (i) notify Seller of the Personal Data Breach without undue delay (and in no event more than seventy-two (72) hours); (ii) take all steps it deems necessary and reasonable (in its sole discretion) to investigate and remediate the Personal Data Breach, to the extent that remediation is within Arctic Wolf’s reasonable control; (iii) provide Seller with reasonable cooperation and assistance necessary for Seller to comply with its obligations under the applicable Data Protection Laws relating to the Personal Data Breach; and (iv) provide Seller with details about the Personal Data Breach. The obligations described in this Section 10 shall not apply in the event that a Personal Data Breach results from the actions or omissions of Seller. For the avoidance of doubt, a Personal Data Breach will not include unsuccessful attempts to, or activities that do not or are unlikely to, compromise the confidentiality, availability, or integrity of Personal Data including, without limitation, unsuccessful log in attempts, unsuccessful denial of service attacks and other attacks on firewalls or networked systems and no notice of the foregoing shall be required. In the event a Personal Data Breach requires notification by Seller to Data Subjects or relevant Regulators, the parties agree to coordinate in good faith on developing the content of any public statements or required notices. 11. Liability. [Redacted: Confidential legal terms relating to risk allocation between the Parties.] 12. Changes in Data Protection Laws. The parties agree to negotiate in good faith modifications to this Addendum if changes are required for Arctic Wolf to continue to Process Personal Data in compliance with Data Protection Laws, including but not limited to (i) the GDPR; (ii) the CCPA; (iii) any Standard Contractual Clauses; or (iv) if changes to the membership status of a country in the European Union or the European Economic Area require such modification. 13. Confidentiality. The confidentiality terms in the Agreement shall apply to this Addendum and where applicable, the Standard Contractual Clauses. 14. Miscellaneous. 14.1. Conflicts. In the event of any conflict or inconsistency between this Addendum and the Agreement, the terms of this Addendum shall prevail. In the event and to the extent of any conflict or inconsistency between the body of this Addendum and the Standard Contractual Clauses in a way that materially affects the adequacy of the transfer, the Standard Contractual Clauses shall prevail.

 
27 14.2. Severability. In the event any provision of this Addendum, in whole or in part, is invalid, unenforceable or in conflict with the applicable laws or regulations of any jurisdiction, such provision will be replaced, to the extent possible, with a provision which accomplishes the original business purposes of the provision in a valid and enforceable manner, and the remainder of this Addendum will remain unaffected and in full force. 14.3. Counterparts. This Addendum may be executed in several counterparts, each of which shall be deemed and original and all of which shall constitute one and the same instrument and shall become effective when counterparts have been signed by each of the parties and delivered to the other parties; it being understood that all parties need not sign the same counterparts. Signatures of the parties transmitted via facsimile or other electronic means shall be deemed to be their original signatures for all purposes.

 
28 SCHEDULE I TO DATA PROCESSING ADDENDUM Processing Details A. List of Parties Data exporter(s) Details Name: Seller Address: Address as listed in the Agreement Contact person’s name, position and contact details: Contact information as listed in the Agreement Activities relevant to the data transferred under these Clauses: Activities relevant are described in Part B below Role (controller/processor): Controller (or processor, if Seller is acting on behalf of a customer) Data importer(s): Details/Descriptions Name: Arctic Wolf Networks, Inc. Address: Address listed in the Agreement Contact person’s name, position and contact details: see below Activities relevant to the data transferred under these Clauses: Activities relevant are described in Part B below Role (controller/processor): Processor (or subprocessor, if Seller is acting as processor on behalf of a customer) Pursuant to Article 27 of the UK GDPR, Arctic Wolf Networks, Inc. has appointed EDPO UK Ltd as its GDPR representative in the UK. You CAN contact EDPO UK regarding matters pertaining to the UK GDPR: [Redacted: Confidential customer data.] Pursuant to Article 27 of the EEA GDPR, Arctic Wolf Networks, Inc. has appointed IITR Cert GmbH as its GDPR representative in the EEA. You CAN contact IITR Cert GmbH regarding matters pertaining to the EEA GDPR: [Redacted: Confidential customer data.] B. Description of Transfer Categories of data subjects whose personal data is transferred The categories of data subjects whose personal data is transferred are determined solely by the Data Exporter. In the normal course of the Data Importer’s Solutions, the categories of data subject might include (but are not limited to): the Data Exporter’s personnel, customers, service providers, business partners, Affiliates, and other End Users. Categories of personal data transferred

 
29 The categories of personal data transferred are determined solely by the Data Exporter. In the normal course of the Data Importer’s Solutions, the categories of personal data transferred might include (but are not limited to): first name, last name, business title, business address, business email address, phone number, in order to deliver our requested Solutions. The Software products as part of Solutions process system and application data, which may include the following data, some of which may be personal data: • End user contact information: such as first and last names, phone numbers, email addresses and mobile phone numbers, addresses, and location (not real-time) • Account information: such as account name, full name, unique identifiers, local group memberships, account status, account activity • Endpoint network activity: such as destination IP address, destination port, process name, image path, hostname, URLs, source port / IP address • Endpoint information: such as serial number, model, OS, free space, battery level, distinguished name, group membership, MAC addresses, installed applications, process information, user activity, event logs • Geolocation data: By default precise geolocation is collected only when the end user has explicitly granted permission. Approximate location is derived from source IP address. The Data Importer does not intentionally or knowingly process any special categories of personal data. However, the categories of personal data transferred are determined solely by the Data Exporter. The frequency of the transfer (e.g., whether the data is transferred on a one-off or continuous basis) Continuous with use of the Solutions. Nature and purpose of the processing The provision of the Solutions to Data Exporter in accordance with the Agreement. Purpose(s) of the data transfer and further processing To provide the Solutions to Data Exporter as described in the Agreement. The period for which the personal data will be retained, or, if that is not possible, the criteria used to determine that period For as long as necessary to provide the Solutions as described in the Agreement, as legally or contractually required, or upon receipt of Data Exporter’s written request for deletion. For transfers to subprocessors, also specify subject matter, nature, and duration of the processing The subject matter, nature and duration of the processing are specified above and in the Agreement. C. Competent Supervisory Authority Identify the competent supervisory authority lies in accordance with Clause 13 Irish Supervisory Authority.

 
30 SCHEDULE II TO DATA PROCESSING ADDENDUM As of the date of the Agreement, Arctic Wolf’s Authorized Subprocessors are included in the table below: Vendor Vendor [Redacted: Vendor contracts subject to third party confidentiality obligations.] Platform [Redacted: Vendor contracts subject to third party confidentiality obligations and Specific data points that are either individually, in combination or collectively trade secret.] Purpose Data Residency Arctic Wolf Product(s) Email and other office applications USA MDR, MR, MA, Incident Response, CDO, IRJS Retainer Corporate Data Repository USA MDR, MR, MA, Incident Response, Cyber JumpStart Portal Data Center and Hosting USA MA, Incident Response, CDO Internal Ticketing USA MDR, MR, MA Internal work tracking & procedures USA MDR, MR, MA Corporate data repository; Secure File Transfer USA MDR, MR, MA Secure File Transfer USA Incident Response Customer and Internal Collaboration and Messaging USA MDR, MR, MA, Incident Response, IRJS Retainer, Cyber JumpStart Portal, CDO Conferencing/phone USA MDR, MR, MA, Incident Response,

 
31 IRJS Retainer, Cyber JumpStart Portal, CDO Workstation Backup USA MDR, MR, MA Product ticketing system USA MDR, MR, MA, Incident Response Data Center & Hosting USA/Canada/Germany/ Australia MDR, MR, MA, Cyber JumpStart Portal, Incident Response Data Center & Hosting USA/Australia/Brazil/Germany/ Japan CylanceENDPOINT, CylanceEDGE, Cylance MDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense Artificial Intelligence USA/Canada/Germany/ Australia MDR, MR, MA Code and Configuration Repository USA MDR, MR User Authentication USA MDR, MR, MA SSO/VPN/Mobile Access authentication for Users USA Cyber JumpStart Portal Paging tool for ticket escalations USA MDR, MR, MA, Incident Response Email transactions USA MDR, MA, CylanceENDPOINT, CylanceEDGE, Cylance MDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense

 
32 Management of Customer Incidents USA MDR, MR, MA Email Security USA MDR, MR, MA, CDO, Incident Response Geo IP Address Look Up Service USA MDR Geo IP Address Look Up Service USA MDR User Experience Metrics USA MDR, MR, MA, Cyber JumpStart Portal Data Warehouse Storage, Management, and Analysis USA, Canada, Australia, Germany (based on SOC location) MDR, MR Data analytics USA/Australia/Germany/Japan/ Brazil CylanceENDPOINT & CylanceEDGE (customers with tenants in Australia, Germany, Japan, Brazil, and USA); Cylance MDR Aurora Protect, Aurora Endpoint Defense, & Aurora Endpoint Defense Mobile Addon (customers with tenants in Australia, Germany, Japan, Brazil, and USA); Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense Error Logging USA, Germany MDR, MR Forensic Evidence Tracking, Root Point of Compromise Information USA Incident Response Data Center and Hardware Hosting USA Incident Response

 
33 Mobile application notifications USA Cylance MDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense Email delivery services USA CylanceENDPOINT, CylanceEDGE, Cylance MDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense Cloud service provider USA/Ireland Cylance MDR, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense Security information and event management services Germany CylanceMDR Out of band communication tool USA Cylance MDR Issue management portal USA CylanceENDPOINT, CylanceEDGE, Cylance MDR, Aurora Protect, Aurora Endpoint Defense, Aurora Endpoint Defense Mobile Addon, Aurora Managed Endpoint Defense on Demand, Aurora Managed Endpoint Defense

 
34 SCHEDULE III Technical and Organisational Measures [Redacted: Confidential customer data subject to third party confidentiality obligations.]

 
Exhibit F Form of Side Letter [See Attached]

 
CONFIDENTIAL Agreed Form 1 ARCTIC WOLF NETWORKS, INC. INFORMATION RIGHTS LETTER [______], 20[__] [Investor Name] [Street Address] [City], [State] [Zip] Re: Information Rights Ladies and Gentlemen: This letter will confirm our agreement (the 「Agreement」) that pursuant to and effective as of your acquisition of [•] shares of common stock (the 「Shares」) of Arctic Wolf Networks, Inc. (the 「Company」) pursuant to that certain Equity and Asset Purchase Agreement, dated as of [●], by and among the Company, [Seller], and the other parties thereto (the 「EAPA」), BlackBerry Limited or its designated Affiliate (as defined below) (the 「Investor」) shall be entitled to the following rights: 1. The Company shall deliver to the Investor (or its Affiliates): (a) as soon as practicable, but in any event within one hundred twenty (120) days after the end of each fiscal year of the Company, an income statement for such fiscal year, a balance sheet of the Company and statement of stockholders’ equity as of the end of such year, and a statement of cash flows for such year, such year-end financial reports to be in reasonable detail, prepared in accordance with generally accepted accounting principles (「GAAP」), and audited and certified by independent public accountants of nationally recognized standing selected by the Company, unless the holders of a majority of the outstanding shares of the Preferred Stock of the Company (voting together as a single class and not as separate series, and on an as- converted basis) have determined that audited financial statements are unnecessary, in which case the Company shall deliver unaudited financial statements within ninety (90) days after the end of such fiscal year; (b) as soon as practicable, but in any event within forty-five (45) days after the end of each quarter of each fiscal year of the Company, an unaudited income statement, statement of cash flows for such fiscal quarter and an unaudited balance sheet and a statement of stockholders’ equity as of the end of such fiscal quarter, all prepared in accordance with GAAP (except that such financial statements may (A) be subject to normal year-end audit adjustments and (B) not contain all notes thereto that may be required in accordance with GAAP); (c) as soon as practicable, but in any event within forty-five (45) days after the end of each quarter of each fiscal year of the Company, a statement showing the number of shares of each class and series of capital stock and securities convertible into or exercisable for shares of capital stock outstanding at the end of the period, the Company’s common stock (the 「Common Stock」) issuable upon conversion or exercise of any outstanding securities convertible or exercisable for Common Stock and the exchange ratio or exercise price applicable thereto, and the

 
CONFIDENTIAL Agreed Form 2 number of shares of issued stock options and stock options not yet issued but reserved for issuance, if any, all in sufficient detail as to permit the Investor to calculate its percentage equity ownership in the Company, and certified by the chief financial officer or chief executive officer of the Company as being true, complete, and correct; (d) within thirty (30) days of the end of each month, an unaudited income statement and statement of cash flows for such month, and an unaudited balance sheet as of the end of such month, all prepared in accordance with GAAP (except that such financial statements may (A) be subject to normal year-end audit adjustments and (B) not contain all notes thereto that may be required in accordance with GAAP); (e) promptly and in any event no later than ten (10) business days after execution or effectiveness of any agreements or other instruments with respect to the issuance of any securities, whether shares of the Company or any of its Affiliates or any securities convertible into or exchangeable or exercisable for any such shares (including, without limitation, any such shares or securities issued in connection with debt securities) in connection with any equity financing, a description of such security, the per share price of such security and the implied pre- money and post-money valuation of the Company under such agreement(s) and/or other instrument(s), as applicable; and (f) prior to the end of each fiscal year, a budget and business plan for the next fiscal year, prepared on a monthly basis, including balance sheets, income statements and statements of cash flows for such months and, as soon as prepared, any other budgets or revised budgets prepared by the Company. If, for any period, the Company has any subsidiary whose accounts are consolidated with those of the Company, then in respect of such period the financial statements delivered pursuant to the foregoing sections shall be the consolidated and consolidating financial statements of the Company and all such consolidated subsidiaries. 2. [Redacted: Commercially sensitive information relating to methodologies for valuation of private company stock.]. 3. Investor may, at the Investor’s expense, visit and inspect the Company’s properties, to examine its books of account and records; provided, however, that the Company shall not be obligated pursuant to this Section 3 to provide access to any information that (A) it deems in good faith to be a trade secret or similar confidential information or (B) the disclosure of which would adversely affect the attorney-client privilege between the Company and its counsel. 4. Notwithstanding anything to the contrary in this Agreement, solely by reason of becoming party to this Agreement, Investor will not obtain with respect to the Company, and the Company will not provide to Investor, any of the following rights, as defined in Section 721 of the Defense Production Act, as amended, including its implementing regulations: (a) 「control」 of the Company, including the power to determine, direct or decide any important matters affecting the Company; (b) membership or observer rights on the Board of Directors or equivalent body of the Company, or the right to nominate an individual to a position on the Board of Directors or equivalent body of the Company; (c) access to any 「material nonpublic technical information」 in

 
CONFIDENTIAL Agreed Form 3 the possession of the Company (provided, however, that such prohibited information shall not include financial information regarding the performance of the Company, and provided further that Investor may confer with the Company about such financial information); and (d) any 「involvement」 (other than through voting of shares) in 「substantive decision making」 of the Company regarding (i) the use, development, acquisition, safekeeping, or release of 「sensitive personal data」 of U.S. citizens maintained or collected by the Company, (ii) the use, development, acquisition, or release of 「critical technologies,」 or (iii) the management, operation, manufacture, or supply of 「covered investment critical infrastructure.」 The Investor agrees to use the same degree of care it uses to protect its own confidential information for any information obtained pursuant to this Agreement or otherwise as a stockholder of the Company that the Company identifies in writing as being proprietary or confidential, and the Investor acknowledges that it will not, unless otherwise required by law or the rules of any national securities exchange, association or marketplace, disclose such information without the prior written consent of the Company except such information that (a) was in the public domain prior to the time it was furnished to the Investor, (b) is or becomes (through no willful improper action or inaction by the Investor) generally available to the public, (c) was in its possession or known by the Investor without restriction prior to receipt from the Company, (d) was rightfully disclosed to the Investor by a third party without restriction or (e) was independently developed without any use of the Company’s confidential information. Notwithstanding the foregoing, the Investor may disclose such proprietary or confidential information (i) to its attorneys, accountants, or representatives; (ii) to any existing or prospective Affiliate (as defined below), partner, member, stockholder, or wholly owned subsidiary of the Investor in the ordinary course of business; (iii) to any prospective purchaser of the Shares in the Company from the Investor, if such prospective purchaser agrees to be bound by the provisions of this paragraph; (iv) as may otherwise be required by law, regulation, rule, court order or subpoena; or (v) if the Investor is a limited partnership or limited liability company, to any former partners or members who retained an economic interest in the Investor, current or prospective partner of the partnership or any subsequent partnership under common investment management, limited partner, general partner, member or management company of the Investor (or any employee or representative of any of the foregoing) (each of the foregoing persons, a 「Permitted Disclosee」); provided that the Investor informs such Permitted Disclosee that such information is confidential and directs such Permitted Disclosee to maintain the confidentiality of such information. Furthermore, nothing contained herein shall prevent the Investor or any Permitted Disclosee from (A) entering into any business, entering into any agreement with a third party, or investing in or engaging in investment discussions with any other company (whether or not competitive with the Company); provided that the Investor or Permitted Disclosee does not, except as permitted in accordance with this paragraph, disclose or otherwise make use of any proprietary or confidential information of the Company in connection with such activities, or (B) making any disclosures required by law, rule (including any stock market rule; provided, however, that any such disclosure remains subject to the obligations and limitations as set forth in Section 2 above), regulation or court or other governmental order. For the purposes of this Agreement, 「Affiliate」 shall mean with respect to any Person (as defined below), any other Person who or which, directly or indirectly, controls, is controlled by, or is under common control with such specified Person, including, without limitation, any general partner, officer, director or manager of such Person and any venture capital or investment fund now or hereafter existing that is controlled by one or more general partners or managing members

 
CONFIDENTIAL Agreed Form 4 of, or is under common investment management with, such Person, and 「Person」 shall mean any individual, corporation, partnership, Trust, limited liability company, association or other entity. The rights described herein shall terminate and be of no further force or effect upon (a) such time as no shares of the Company’s stock are held by the Investor or its Affiliates; (b) the consummation of the sale of the Company’s securities pursuant to a registration statement filed by the Company under the Securities Act of 1933, as amended, in connection with the firm commitment underwritten offering of its securities to the general public; (c) when the Company first becomes subject to the periodic reporting requirements of Sections 12(g) or 15(d) of the 1934 Act, whichever event shall first occur; (d) the consummation of a Liquidation Event, as that term is defined in the Company’s Restated Certificate of Incorporation, as amended and/or restated from time to time (the 「Restated Certificate」) that is effected for independent business reasons unrelated to extinguishing such rights; or (e) upon the consummation of a SPAC Transaction, as that term is defined in the Restated Certificate. The confidentiality obligations referenced herein will survive any such termination. [Signature Page Follows]

 
SIGNATURE PAGE TO INFORMATION RIGHTS LETTER Very truly yours, Agreed and Accepted: BLACKBERRY LIMITED ARCTIC WOLF NETWORKS, INC. By: By: Name: Name: Nicholas Schneider Title: Title: Chief Executive Officer

 
Schedule 1-A Products Cylance Protect Cylance Protect Mobile Cylance Protect OEM Cylance Optics Cylance Gateway Cylance Avert Cylance Engine (formerly referred to as Cylance OEM Engine) CylanceV Cylance Smart Antivirus (SmartAV) Cylance On-Premise Management Server Cylance Hybrid Proxy Cylance AWS Cloud (US-East, Canada, Brazil, Germany, Australia, Japan) Cylance Databricks Cylance Infinity Cylance Cognition Cylance AI Assistant Cylance MDR On-Demand Cylance MDR Standard (formerly referred to as Cylance Guard Standard) Cylance MDR Advanced (formerly referred to as Cylance Guard Advanced inclusive of Exabeam integrations) Cylance MDR Pro (inclusive of Stellar Cyber white-label integration) Cylance Adversary Simulation Cylance Automotive System Assessment Cylance Breach Simulation Cylance Building Automation Assessment Cylance Certified ThreatZERO Partner Delivered Cylance Clinical Application Assessment Cylance Compromise Assesment Cylance Custom Attack Simulation Cylance Custom IoT Embedded Cylance Custom IR Forensics Project Cylance Custom Red Team Services Cylance Custom Staff Augmentation Cylance Cyber Statement of Work CylancePROTECT Malware Analysis Cylance Embedded System Design Review Cylance Embedded System Device Security Assessment Cylance Expert Witness Testimony Cylance External Network Penetration Test Cylance Firewall Assessment Cylance Forensic Investigation and Analysis Cylance Hardware Forensics Cylance Host Configuration Review Cylance ICS Component Testing and Analysis Cylance ICS Red Team Services Cylance ICS Risk Assessment Cylance ICS Security Assessment

 
Cylance ICS Security Technology Assessment Cylance Incident Containment - Retainer Cylance Incident Containment Response Cylance Incident Containment Retainer Cylance Incident Readiness Assessment Cylance Incident Response Plan Development Cylance Incident Response Plan Gap Analysis Cylance Internal Network Penetration Test Cylance IR Table Top Exercise Cylance ISO 27002 Policy Gap Analysis Cylance IT Security Gap Assessment Cylance Mobile Application Penetration Assessment Cylance MSSP - Cyber Statement of Work Cylance OSINT Reconnaissance Assessment Cylance Physical Security Assessment Cylance Retesting Services Cylance Risk Assessment & Security Roadmap Planning Cylance Security Tools Assessment Cylance Social Engineering Assessment Cylance Thick Application Assessment Cylance ThreatZERO Assurance Cylance ThreatZERO Assurance MSSP Cylance ThreatZERO Custom Cylance ThreatZERO Foundational (OPTICS Upgrade) Cylance ThreatZERO Foundational (PROTECT + OPTICS) Cylance ThreatZERO Foundational (PROTECT + OPTICS) MSSP Cylance ThreatZERO Foundational (PROTECT only) Cylance ThreatZERO Guard Self Onboarding for MSSPs Cylance ThreatZERO Guard Small Add On Cylance ThreatZERO Managed Prevention Cylance ThreatZERO Resident Expert Cylance ThreatZERO Resident Expert (Clearance) Cylance ThreatZero Training Cylance Virtual CISO (On-premises or Remote) Cylance Web Application Penetration Assessment Cylance Wireless Network Penetration Testing

 
Schedule 1-B Scheduled Patents [Redacted: Commercially and competitively sensitive information pertaining to the scope of the patent license granted to buyer.]

 
Schedule 1-C Other Selling Entities and Other Purchasing Entities [Attached]

 
CONFIDENTIAL Schedule 1-C Other Selling Entities and Other Purchasing Entities Selling Entity Purchasing Entity Assets1 Pro Rata Share of Closing Cash Payment**2 Pro Rata Share of Delayed Cash Payment3 Pro Rata Share of Stock Consideration Cylance Inc. (US) Arctic Wolf Networks, Inc. (US) All [•]% [•]% 100% BlackBerry Corporation (US) Arctic Wolf Networks, Inc. (US) All [•]% [•]% - BlackBerry Limited (Canada) Arctic Wolf Networks Canada, Inc. (Canada) Vendor Contracts and workforce in place (if any) [•]% - - Arctic Wolf Networks, Inc. (US) All assets (including revenue Contracts) other than vendor Contracts [•]% [•]% - BlackBerry UK Limited (UK) Arctic Wolf Networks, Inc. (US) All (other than workforce and Transferred Equity Interests) [•]% - - Arctic Wolf Networks International, Inc. (US) Transferred Subsidiary Equity Interests* $[•] - - Arctic Wolf Networks UK Ltd (UK) Workforce in place (if any) [•]% - - BlackBerry Singapore Pte. Limited (Singapore) Arctic Wolf Networks, Inc. (US) All [•]% [•]% - Arctic Wolf Networks UK Ltd (UK) Workforce in place (if any) [•]% 1 To be updated to reflect the Specified Accounts Receivable. 2 Amounts to be determined in accordance with the Allocation. 3 Amounts to be determined in accordance with the Allocation.

 
CONFIDENTIAL Selling Entity Purchasing Entity Assets1 Pro Rata Share of Closing Cash Payment**2 Pro Rata Share of Delayed Cash Payment3 Pro Rata Share of Stock Consideration BlackBerry India Private Limited (India) Arctic Wolf Networks India Private Ltd (India) All [•]% - - Various BlackBerry employing entities Arctic Wolf Networks UK Ltd (UK) Workforce in place for individuals outside of US, Canada, UK, Singapore and India (if any) [•]% - - * Included for purposes of payment of consideration in accordance with Article 2. For the avoidance of doubt, the Transferred Subsidiary Equity Interests are not Transferred Assets. ** Pro Rata Share in each case to calculated by multiplying the percentage listed (if applicable) by the amount equal to (i) the Closing Cash Payment less (ii) the consideration payable in respect of the Transferred Subsidiary Equity Interests.

 
Schedule 1.2-A Transferred Assets 1. Specified Accounts Receivables; 2. all fixed assets of Seller or its Affiliates exclusively held for use in the Business other than the right, title and interest in and to the personal computers and laptops of the Selling Entities; 3. all prepayments and prepaid expenses solely to the extent exclusively related to the Transferred Contracts, including all prepaid rent under the Transferred Lease Agreements; 4. all right, title and interest in, to the following Contracts listed on Schedule 1.2-A(4) and any additional Contract exclusively relating to the Business that Seller or any Other Selling Entity enters into prior to the Closing; provided, that Seller (i) will provide Purchaser with written notice in accordance with this Agreement attaching a true and complete copy of any such additional Contract prior to Closing and (ii) for any such Contract involving payments from a Selling Entity or the Transferred Subsidiary to a third party in excess of $50,000, will obtain Purchaser’s prior written consent before entering into any such Contract (collectively, the 「Transferred Contracts」): 5. all rights of Seller and its Affiliates (solely to the extent that such rights exclusively relate to the Business) under each Transferred Contract imposing or purporting to impose on any third party any obligations that relate to confidentiality, non-disclosure of confidential information, non-use of confidential information, non-competition or non-solicitation of customers; 6. all Business Owned IP Rights, including, but not limited to, the following: (i) Trademarks listed on Schedule 1.2-A(6) and (ii) domain names listed on Schedule 1.2-A(6) and all Technology owned by or purported to be owned by any Selling Entity or the Transferred Subsidiary that embodies any Business Owned IP Right; 7. the books and records exclusively related to or exclusively used in the Business or the Transferred Assets, including, but not limited to, all operating records, financial records and statements, data, results, and other information and materials (including data from and within Seller’s customer relationship management and other computer systems and backups, and diagnostics data) maintained by Seller or its Affiliates exclusively related to or used in the Business or the Transferred Assets, including all sales and sales promotional data, sales collateral, advertising materials, catalogs, manuals, marketing materials, customer lists and records, referral sources, research and development materials, service and warranty records, operating guides and manuals, creative materials, intellectual property materials, studies, cost and pricing information, supplier lists and records, business plans, regulatory records and correspondence, except all such books and records that Seller or its Affiliates are required by Law to retain, provided, that, to the extent permitted by applicable Law, Seller shall provide copies of such books and records; 8. all of Seller’s and its Affiliates’ rights, recoveries, refunds, counterclaims, rights of set-off and claims (choate or inchoate, known or unknown, matured or unmatured, accrued or contingent), against third parties, including warranty and other Contract claims (express, implied or otherwise) solely to the extent exclusively related to the Business, any Transferred Asset, any Continuing Employee or any Assumed Liability, other than those that relate to the Excluded Assets or the Excluded Liabilities; 9. all goodwill arising from the Trademarks included in the Business Owned IP Rights;

 
10. all of Seller’s right, title and interest in and to the furniture and office equipment located at the Transferred Properties; and 11. The source code of prior versions of the Products and any versions of the Products currently under development (including all documentation, user manuals and release notes) and the Copyrights embodied in and Trade Secrets that constitute the source code of the foregoing are Transferred Assets. To the extent that any of the foregoing is not in the custody or control of the Transferred Subsidiary or any Selling Entity as of the Closing Date, however, Seller shall not have any obligation to deliver such Transferred Asset. For the avoidance of doubt, the Transferred Assets do not include any of the foregoing to the extent held by the Transferred Subsidiary and separately transferred through the transfer of the Transferred Subsidiary Equity Interests to Purchaser.

 
Schedule 1.2-A(4) Transferred Contracts Customer Contracts Contracts with customers as set forth on Section 4.9(a)(i) of the Disclosure Schedule, other than the Contract with [Redacted: Proprietary customer data and subject to third party confidentiality obligations.]. Supplier Contracts Contracts with the following suppliers in the following table. [Redacted: Vendor contracts subject to third party confidentiality obligations.]

 
Schedule 1.2-A(6) Trademarks and Domain Names Trademarks Applicant/ Registrant/ Owner Mark with Image Country App. No. Filing Date Reg. No. Reg. Date Cylance Inc. CYLANCE UNITED ARAB EMR 268935 2/28/2017 268935 2/21/2018 Cylance Inc. CYLANCE UNITED ARAB EMR 268936 2/28/2017 268936 1/21/2018 Cylance Inc. CYLANCE ARGENTINA 3568103 12/21/2016 2932573 4/6/2018 Cylance Inc. CYLANCE ARGENTINA 3568104 12/21/2016 2930972 3/22/2018 Cylance, Inc. CYLANCE AUSTRALIA 1524063 11/5/2012 1524063 4/26/2013 Cylance Inc. CYLANCE BRAZIL 912026510 12/8/2016 912026510 8/21/2018 Cylance Inc. CYLANCE BRAZIL 912026596 12/8/2016 912026596 8/21/2018 Cylance Inc. CYLANCE CANADA 1601126 11/5/2012 TMA919113 11/2/2015 Cylance Inc. CYLANCE SWITZERLAND 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE CHILE 1235579 12/27/2016 1251338 6/14/2017 Cylance Inc. CYLANCE CHINA 11709078 11/7/2012 11709078 4/14/2014 Cylance Inc. CYLANCE CHINA 11709077 11/7/2012 11709077 4/14/2014 Cylance Inc. CYLANCE COLOMBIA 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE CUBA 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE EUROPEAN UNION (EUTM) 011338662 11/12/2012 011338662 2/16/2014 Cylance Inc. CYLANCE UNITED KINGDOM 011338662 11/12/2012 UK00911338662 2/16/2014 Cylance Inc. CYLANCE HONG KONG 303983446 12/5/2016 303983446 5/16/2017 Cylance Inc. CYLANCE INDONESIA D002016061001 12/8/2016 IDM000601640 2/27/2018 Cylance Inc. CYLANCE INDONESIA J002016060998 12/8/2016 IDM000600799 2/23/2018 Cylance Inc. CYLANCE ISRAEL 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE INDIA 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE JORDAN 150697 12/5/2016 150697 10/19/2017

 
Cylance Inc. CYLANCE JORDAN 150696 12/5/2016 150696 10/19/2017 Cylance Inc. CYLANCE JAPAN 2016026895 3/11/2016 5908242 12/22/2016 Cylance Inc. CYLANCE SOUTH KOREA 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE MEXICO 1336940 11/30/2016 1336940 2/15/2018 Cylance Inc. CYLANCE MALAYSIA 2016013877 12/22/2016 2016013877 8/7/2017 Cylance Inc. CYLANCE MALAYSIA 2016013876 12/22/2016 2016013876 8/3/2017 Cylance Inc. CYLANCE NORWAY 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE NEW ZEALAND 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE PERU 686674 12/7/2016 00016704 5/10/2017 Cylance Inc. CYLANCE RUSSIA 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE SINGAPORE 40201609317Y 6/9/2016 40201609317Y 9/30/2016 Cylance Inc. CYLANCE TURKEY 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE TAIWAN 105073384 12/7/2016 01869968 9/16/2017 Cylance Inc. CYLANCE UNITED STATES 85636405 5/27/2012 4589223 8/19/2014 Cylance Inc. CYLANCE WIPO 1336940 11/30/2016 1336940 11/30/2016 Cylance Inc. CYLANCE SOUTH AFRICA 201635811 12/5/2016 201635811 1/2/2020 Cylance Inc. CYLANCE SOUTH AFRICA 201635812 12/5/2016 201635812 1/2/2020 Cylance Inc. CYLANCE (in Japanese Katakana) JAPAN 2016112015 10/13/2016 5964978 7/21/2017 Cylance Inc. CYLANCE (Stylized) AUSTRALIA 1739645 12/7/2015 1739645 5/5/2016 Cylance Inc. CYLANCE (Stylized) CANADA 1758154 12/7/2015 TMA957656 12/9/2016

 
Cylance Inc. CYLANCE (Stylized) CHINA 18524473 12/7/2015 18524473 1/21/2017 Cylance Inc. CYLANCE (Stylized) CHINA 18524474 12/7/2015 18524474 1/21/2017 Cylance Inc. CYLANCE (Stylized) EUROPEAN UNION (EUTM) 014887707 12/7/2015 014887707 4/12/2016 Cylance Inc. CYLANCE (Stylized) UNITED KINGDOM 014887707 12/7/2015 UK00914887707 4/12/2016 Cylance Inc. CYLANCE (Stylized) JAPAN 2015121092 12/9/2015 5876413 8/26/2016 Cylance Inc. CYLANCE (Stylized) UNITED STATES 86655881 6/9/2015 5125156 1/17/2017 Cylance Inc. CYLANCE SMART ANTIVIRUS UNITED STATES 87952809 6/7/2018 5997739 2/25/2020

 
Cylance Inc. CYLANCE SMART ANTIVIRUS LOGO WITH SHIELD UNITED STATES 87954326 6/8/2018 5997742 2/25/2020 Cylance Inc. CYLANCE with Double Helix Shield Design CHINA 29397760 3/2/2018 29397760 12/28/2019 Cylance Inc. CYLANCE/DOUBLE HELIX SHIELD DESIGN CHINA 29397759 3/2/2018 29397759 2/21/2020 Cylance Inc. CylanceAVERT UNITED STATES 97485507 7/1/2022 7317371 2/27/2024 Cylance Inc. CylanceAVERT UNITED STATES 97470734 6/22/2022 7121182 7/25/2023 Cylance Inc. CylanceAVERT WIPO 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT AUSTRALIA 1683138 7/8/2022     Cylance Inc. CylanceAVERT CANADA 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT EUROPEAN UNION (EUTM) 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT UNITED KINGDOM 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT JAPAN 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceAVERT SINGAPORE 1683138 7/8/2022 1683138 7/8/2022 Cylance Inc. CylanceGATEWAY UNITED STATES 97470754 6/22/2022 7121185 7/25/2023 Cylance Inc. CylanceGATEWAY UNITED STATES 97485501 7/1/2022 7121629 7/25/2023 Cylance Inc. CylanceGATEWAY WIPO 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY AUSTRALIA 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY CANADA 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY EUROPEAN UNION (EUTM) 1683142 7/8/2022 1683142 7/8/2022

 
Cylance Inc. CylanceGATEWAY UNITED KINGDOM 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY JAPAN 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CylanceGATEWAY SINGAPORE 1683142 7/8/2022 1683142 7/8/2022 Cylance Inc. CYLANCEGUARD EUROPEAN UNION (EUTM) 018088261 6/27/2019 018088261 1/17/2020 Cylance Inc. CYLANCEGUARD UNITED KINGDOM 018088261 6/27/2019 UK00918088261 1/17/2020 Cylance Inc. CYLANCEGUARD JAPAN 2019090418 6/28/2019 6219229 1/23/2020 Cylance Inc. CYLANCEGUARD UNITED STATES 88248032 1/3/2019 6038132 4/21/2020 Cylance Inc. CYLANCEGUARD WIPO 1673558 6/22/2022 1673558 6/22/2022 Cylance Inc. CYLANCEGUARD AUSTRALIA 1673558 6/22/2022 1673558 6/22/2022 Cylance Inc. CYLANCEGUARD CANADA 1673558 6/22/2022     Cylance Inc. CYLANCEGUARD SINGAPORE 1673558 6/22/2022 1673558 6/22/2022 Cylance Inc. CYLANCEHYBRID UNITED STATES 88017088 6/27/2018 5836041 8/13/2019 Cylance Inc. CYLANCEIDENTITY EUROPEAN UNION (EUTM) 017940988 8/10/2018 017940988 12/20/2018 Cylance Inc. CYLANCEIDENTITY UNITED KINGDOM 017940988 8/10/2018 UK0097940988 12/20/2018 Cylance Inc. CYLANCEIDENTITY JAPAN 2018102597 8/10/2018 6128189 3/8/2019 Cylance Inc. CYLANCEIDENTITY UNITED STATES 87795224 2/13/2018     Cylance Inc. CYLANCEON-PREM UNITED STATES 88017100 6/27/2018 5836042 8/13/2019 Cylance Inc. CYLANCEOPTICS EUROPEAN UNION (EUTM) 017260985 9/29/2017 017260985 1/24/2018 Cylance Inc. CYLANCEOPTICS UNITED KINGDOM 017260985 9/29/2017 UK00917260985 1/24/2018 Cylance Inc. CYLANCEOPTICS JAPAN 2017130181 9/29/2017 6037163 4/20/2018 Cylance Inc. CYLANCEOPTICS UNITED STATES 87469882 5/31/2017 5571576 9/25/2018 Cylance Inc. CYLANCEOPTICS WIPO 1673568 6/22/2022 1673568 6/22/2022 Cylance Inc. CYLANCEOPTICS AUSTRALIA 1673568 6/22/2022 1673568 6/22/2022 Cylance Inc. CYLANCEOPTICS CANADA 1673568 6/22/2022     Cylance Inc. CYLANCEOPTICS SINGAPORE 1673568 6/22/2022 1673568 6/22/2022

 
Cylance Inc. CYLANCEOPTICS Shield Design UNITED STATES 87469892 5/31/2017 5536885 8/7/2018 Cylance Inc. CylancePERSONA UNITED STATES 97470713 6/22/2022 7121180 7/25/2023 Cylance Inc. CylancePERSONA UNITED STATES 97485495 7/1/2022 7121628 7/25/2023 Cylance Inc. CylancePERSONA WIPO 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA AUSTRALIA 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA CANADA 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA EUROPEAN UNION (EUTM) 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA UNITED KINGDOM 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA JAPAN 1683140 7/8/2022 1683140 7/8/2022 Cylance Inc. CylancePERSONA SINGAPORE 1683140 7/8/2022 1683140 7/8/2022 Cylance, Inc. CYLANCEPROTECT AUSTRALIA 1758046 3/10/2016 1758046 10/12/2016 Cylance Inc. CYLANCEPROTECT CANADA 1771573 3/9/2016 TMA983192 10/19/2017 Cylance Inc. CYLANCEPROTECT EUROPEAN UNION (EUTM) 015197379 3/9/2016 015197379 7/22/2016 Cylance Inc. CYLANCEPROTECT UNITED KINGDOM 015197379 3/9/2016 UK00915197379 7/22/2016 Cylance Inc. CYLANCEPROTECT JAPAN 2016025649 3/9/2016 5870539 7/29/2016 Cylance Inc. CYLANCEPROTECT SINGAPORE 40201609318W 6/21/2016 40201609318W 9/30/2016 Cylance Inc. CYLANCEPROTECT UNITED STATES 86193569 2/14/2014 4730095 5/5/2015 Cylance Inc. CYLANCEPROTECT SHIELD DESIGN UNITED STATES 88000796 6/14/2018 5997794 2/25/2020 Cylance Inc. CYLANCEV UNITED STATES 86019673 7/25/2013 4700636 3/10/2015

 
Cylance, Inc. DOUBLE HELIX SHIELD DESIGN AUSTRALIA 1726084 10/7/2015 1726084 4/5/2016 Cylance Inc. DOUBLE HELIX SHIELD DESIGN CANADA 1749257 10/6/2015 TMA997848 5/31/2018 Cylance Inc. Double Helix Shield Design EUROPEAN UNION (EUTM) 014653653 10/6/2015 014653653 4/13/2016 Cylance Inc. Double Helix Shield Design UNITED KINGDOM 014653653 10/6/2015 UK00914653653 4/13/2016 Cylance Inc. DOUBLE HELIX SHIELD DESIGN JAPAN 2015097435 10/8/2015 5826254 2/12/2016

 
Cylance Inc. DOUBLE HELIX SHIELD DESIGN SINGAPORE 40201609320Q 6/9/2016 40201609320Q 9/30/2016 Cylance Inc. DOUBLE HELIX SHIELD DESIGN UNITED STATES 86655878 6/9/2015 5169214 3/28/2017 Cylance Inc. DOUBLE HELIX SHIELD DESIGN (IN COLOR) UNITED STATES 87201455 10/12/2016 5171653 3/28/2017 Cylance Inc. INFINITY UNITED STATES 86173889 1/23/2014 4551950 6/17/2014 Cylance Inc. KNOW THE TRUTH EUROPEAN UNION (EUTM) 016251159 1/13/2017 016251159 5/11/2017 Cylance Inc. KNOW THE TRUTH UNITED KINGDOM 016251159 1/13/2017 UK00916251159 5/11/2017 Cylance Inc. S Design and SPEAR AUSTRALIA 1728750 10/16/2015 1728750 10/16/2015 Cylance Inc. S Design and SPEAR EUROPEAN UNION (EUTM) 014684666 10/15/2015 014684666 1/1/2020

 
Cylance Inc. S Design and SPEAR UNITED KINGDOM 014684666 10/15/2015 UK00914684666 1/1/2020 Cylance Inc. Shield Design AUSTRALIA 1735953 11/19/2015 1735953 4/26/2016 Cylance Inc. Shield Design CANADA 1755750 11/19/2015 TMA957633 12/9/2016 Cylance Inc. Shield Design EUROPEAN UNION (EUTM) 014814586 11/20/2015 014814586 5/31/2016 Cylance Inc. Shield Design UNITED KINGDOM 014814586 11/20/2015 UK00914814586 5/31/2016 Cylance Inc. Shield Design JAPAN 2015115107 11/24/2015 5826264 2/12/2016

 
Cylance Inc. Shield Design UNITED STATES 86642506 5/27/2015 4870795 12/15/2015 Cylance Inc. THE AI OF AV AUSTRALIA 1751441 2/10/2016 1751441 5/25/2016 Cylance Inc. THE AI OF AV CANADA 1766637 2/5/2016 TMA1039910 7/11/2019 Cylance Inc. THE AI OF AV EUROPEAN UNION (EUTM) 015086572 2/9/2016 015086572 6/9/2016 Cylance Inc. THE AI OF AV UNITED KINGDOM 015086572 2/9/2016 UK00915086572 6/9/2016 Cylance Inc. THE AI OF AV JAPAN 2016013953 2/9/2016 5872365 8/5/2016 Cylance Inc. THREATZERO AUSTRALIA 1758357 3/11/2016 1758357 7/27/2016 Cylance Inc. THREATZERO CANADA 1772193 3/14/2016 TMA1002529 8/10/2018 Cylance Inc. THREATZERO JAPAN 2016027975 3/14/2016 5897598 11/18/2016 Cylance Inc. THREATZERO UNITED STATES 86759649 9/17/2015 5346764 11/28/2017 Cylance Inc. THREATZERO SHIELD DESIGN UNITED STATES 88000779 6/14/2018 5835989 8/13/2019

 
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BlackBerry LTD cylancesmartantivirus.com N. America BlackBerry LTD cylancesmartav.ai EMEA BlackBerry LTD cylancesmartav.com N. America BlackBerry LTD cylancestage.com N. America BlackBerry LTD cylancestore.com N. America BlackBerry LTD cylancestore.net N. America BlackBerry LTD cylancesupportnumber.com N. America BlackBerry LTD cylancethethreat.com N. America BlackBerry LTD cylancev.com N. America BlackBerry LTD cylancex.com N. America BlackBerry LTD cylancexero.com N. America BlackBerry LTD cylancezero.com N. America BlackBerry LTD cylenceprotect.com N. America BlackBerry LTD endpointexecutioncontrol.com N. America Cylance Inc. fora.ge N. America BlackBerry LTD hackingexposed.tv N. America BlackBerry LTD hackingexposedlive.com N. America BlackBerry LTD infinite-day.com N. America BlackBerry LTD klownstrike.com N. America BlackBerry LTD lambs2lions.net N. America BlackBerry LTD legaldigitalforensics.com N. America BlackBerry LTD mycylance.com N. America BlackBerry LTD nextgenantivirus.com N. America BlackBerry LTD nextgenantivirus.net N. America BlackBerry LTD nextgenantivirus.org N. America BlackBerry LTD nextgenerationendpoint.com N. America BlackBerry LTD onprem-cylance.com N. America BlackBerry LTD opcleaver.com N. America BlackBerry LTD operationcleaver.com N. America BlackBerry LTD perpetualprevention.com N. America BlackBerry LTD popmybox.com N. America BlackBerry LTD popmybox.net N. America BlackBerry LTD ridgewayis.com N. America BlackBerry LTD sentientexecutioncontrol.com N. America BlackBerry LTD sentientexecutioncontrol.info N. America BlackBerry LTD sentientexecutioncontrol.net N. America BlackBerry LTD sentientexecutioncontrol.org N. America BlackBerry LTD silencethethreat.com N. America BlackBerry LTD skoutforensics.com N. America BlackBerry LTD skoutforensics.net N. America BlackBerry LTD smartantivirus.ai EMEA

 
BlackBerry LTD smartav.ai EMEA BlackBerry LTD thetruthaboutbigav.com N. America BlackBerry LTD threatzero.com N. America BlackBerry LTD traditionalantivirus.com N. America BlackBerry LTD traditionalav.com N. America BlackBerry LTD trustthemath.com N. America BlackBerry LTD whatisoptics.com N. America BlackBerry LTD zeroday.tv N. America

 
Schedule 1.2-B Other Transferred Assets [Redacted: Data points that are either individually, in combination or collectively trade secret.]

 
Schedule 1.3 Excluded Assets 1. All equity interests of, or held by, Seller and its Affiliates, including the equity interests in Cylance Inc. other than the equity of the Transferred Subsidiary; 2. all accounts receivable other than the Specified Accounts Receivable, including all accounts receivable referenced in the definition of Business Prepaid Deferred Revenue; 3. any Permit held by Seller or any of its Affiliates (other than any Permit held exclusively by the Transferred Subsidiary); 4. any Transferred Contract that is not assignable or transferable without the Consent of any third party, if such Consent has not been obtained prior to the Closing; provided that once each such Consent is obtained, such Transferred Contract shall be deemed to be automatically, and without further action by the parties, included in the Transferred Assets as of the date the last such required Consent with respect to such Contract is delivered to Purchaser; 5. all Excluded Contracts, including all Contracts relating to Cylance GovCloud and the Specified Excluded Contracts; 6. all Patents or inventions that are the subject of a Patent; 7. all Trademarks and domain names other than the Trademarks and domain names listed on Schedule 1.2-A(6), and without limiting the foregoing, any Trademark, domain name, social media handle, name or identifier of Seller or any of its Affiliates that uses or contains 「BlackBerry」, 「BB」, 「QNX」, 「Certicom」 or 「SecuSmart」, either alone or in combination with the Trademarks and domain names listed on Schedule 1.2-A(6); 8. all Trade Secrets that are not expressly listed in Schedule 1.2-B, or otherwise falling under the definition of Business Owned IP Rights; 9. all minute books and equity transfer ledgers of Seller and all income Tax Returns of Seller or any of its Affiliates (other than solely with respect to the Transferred Subsidiary), including any such Tax Returns filed on a consolidated, combined, unitary or other group basis, and all personnel records and other records that Seller is required by applicable Laws to retain in its possession; 10. all rights under insurance policies, and all prepayments related thereto, including all rights under workers’ compensation insurance policies and insurance policies that constitute group medical, dental, hospitalization, health, disability or Employee Plans and rights of Seller or any of its Affiliates under insurance policies, and all prepayments related thereto, other than the Transferred Insurance Policies; 11. all personnel and medical records pertaining to current or former Business Service Providers to the extent Seller or its Affiliates is required by Law to retain such records, and all Contracts relating to and all rights in connection with and assets under all Employee Plans (other than other than the Transferred Subsidiary Employee Plans); 12. all of Seller’s rights under or pursuant to this Agreement and the other agreements between Purchaser and Seller contemplated hereby and any rights, claims or causes of action of Seller against any third party pertaining to any Excluded Liabilities;

 
13. all rights to and interest in real property, whether owned or leased, other than in the Transferred Lease Agreements; 14. all Tax assets with respect to the Transferred Assets for any Pre-Closing Tax Period; 15. cash and cash equivalents; 16. all of Seller’s right, title and interest in and to the personal computers and laptops; 17. all rights with respect to and un attorney-client privilege, attorney work product doctrine or other legal privilege.

 
Schedule 1.4 Assumed Liabilities 1. The amount of all Transferred Subsidiary Indebtedness, Closing Transaction Expenses and Assumed Employee Liabilities, in each case to the extent included in the calculation of the Upfront Cash Consideration and the Delayed Cash Amount, as adjusted in accordance with Section 2.1, Section 2.2 and Article 8 hereof; 2. all Liabilities of Seller or any Other Selling Entity under the Transferred Contracts to the extent relating to facts and circumstances first arising after the date such Transferred Contract is effectively assigned to Purchaser or another Purchasing Entity at or after the Closing, if applicable pursuant to Article 3 of this Agreement, and not related to any breach, non-performance, default, wrongdoing or misconduct by Seller, any Other Selling Entity or the Transferred Subsidiary at or before the Closing; 3. all Liabilities solely to the extent arising from or relating to the ownership of the Transferred Subsidiary Equity Interests or Transferred Assets by the Purchasing Entities or the Transferred Subsidiary or the operation, activities or conduct of the Business after the Closing, including, for the avoidance of doubt, Liabilities relating to the Continuing Employees; 4. all Liabilities related to claims, causes of action, litigations or other Proceedings which may arise in the future, to the extent related to (a) the operation, activities or conduct of the Business after the Closing, or (b) any other fact, event, occurrence or circumstance in each case arising from conduct after the Closing to the extent related to the Business, the Transferred Assets or the Transferred Subsidiary, including any such Proceeding to which Seller or any of its Affiliates (excluding the Transferred Subsidiary) becomes a party or defendant after the Closing; 5. all Liabilities arising from facts, events, occurrences or circumstances in each case from conduct after the Closing arising under the Transferred Lease Agreements other than obligations for the deferred purchase price of property or services (including any potential future earn-out, milestone, purchase price adjustment, releases of 「holdbacks」 or similar payments) or deferred rent; and 6. all Transfer Taxes. Notwithstanding anything to the contrary in this Schedule 1.4, Assumed Liabilities shall not include 「Indemnified Taxes」.

 
Schedule 1.5 Excluded Liabilities 1. other than the amount of the Assumed Employee Liabilities to the extent included in the calculation of the Delayed Cash Amount, as adjusted in accordance with Section 2.2 and Article 8 hereof, any Liabilities related to claims, causes of action, litigations or other Proceedings currently pending against Seller or any of its Affiliates, or which may arise in the future, to the extent related to (a) the operation, activities or conduct of the Business prior to the Closing, or (b) any other fact, event, occurrence or circumstance arising prior to the Closing to the extent related to the Business, Seller or any of its Affiliates, including any such Proceeding to which Purchaser or any of its Affiliates becomes a party or defendant after the Closing; 2. any Liabilities of Seller or its Affiliates under any Contract of Seller or its Affiliates that is not a Transferred Contract; 3. any Transaction Expenses of Seller or its Affiliates as of the Closing, other than the amount of all Closing Transaction Expenses to the extent included in the calculation of the Upfront Cash Consideration, as adjusted in accordance with Section 2.1 and Article 8 hereof; 4. any environmental Liabilities of Seller or its Affiliates as of the Closing; 5. any of Seller’s or any of its Affiliates’ Liability for payroll, payroll Tax withholding, and workman’s compensation benefits, in each case, to the extent related to any period on or prior to the Closing Date, including Transaction Payroll Taxes; 6. any Liability of Seller or its Affiliates under ERISA, or under any Employee Plan (other than any Liabilities under any Transferred Subsidiary Employee Plan and the amount of any Assumed Employee Liabilities to the extent included in the calculation of the Delayed Cash Amount, as adjusted in accordance with Section 2.2 and Article 8 hereof); 7. any Indebtedness of Seller or any of its Affiliates, other than the amount of all Transferred Subsidiary Indebtedness to the extent included in the calculation of the Upfront Cash Consideration, as adjusted in accordance with Section 2.1 and Article 8 hereof; 8. all obligations for the deferred purchase price of property or services (including any potential future earn-out, milestone, purchase price adjustment, releases of 「holdbacks」 or similar payments) or deferred rent under the Transferred Lease Agreements as of the Closing (other than Indebtedness); 9. all Liabilities arising from the Excluded Assets; 10. all Indemnified Taxes other than Taxes of the Transferred Subsidiary; and

 
11. any claim by a current or former or purported equityholder of Seller or any of its Affiliates or any other third party following the Closing seeking to assert, or based upon the following: (i) ownership or rights to ownership of any equity, options, Warrants or other rights to acquire equity of Seller or any of its Subsidiaries; (ii) any rights of a current, former or purported equityholder of Seller or any of its Affiliate in the capacity of an equityholder, including any option or preemptive rights or rights to notice or to vote (together with the rights described under clause (i), the 「Ownership Rights」); (iii) any Ownership Rights under any of Seller’s Organizational Documents or the Organizational Documents of any of its Affiliates or any other agreement with Seller or any of its Affiliates; or (iv) any claim that any of the Transferred Assets or the Transferred Subsidiary were wrongly sold, transferred or assigned to Purchaser.

 
Schedule 5.5 Purchaser Capitalization As of December 11, 2024, the authorized capital of Purchaser consists of: (a) Preferred Stock. 352,381,213 shares of Preferred Stock, par value $0.0001 (the 「Purchaser Preferred Stock」), of which 32,511,200 shares have been designated Series A Preferred Stock, all of which are issued and outstanding, 69,365,524 shares have been designated Series B Preferred Stock, 68,181,812 of which are issued and outstanding, 60,827,252 shares have been designated Series C Preferred Stock, all of which are issued and outstanding, 78,591,864 shares have been designated Series D Preferred Stock, 76,287,350 shares of which are issued and outstanding, 73,085,373 shares have been designated Series E Preferred Stock, all of which are issued and outstanding, 19,000,000 shares have been designated Series F Preferred Stock, 16,983,903 shares of which are issued and outstanding, and 19,000,000 shares have been designated Series F-1 Preferred Stock, 1,213,136 shares of which are issued and outstanding. (b) Common Stock. 650,000,000 shares of common stock, par value $0.0001 (the 「Purchaser Common Stock」), of which 148,250,233 shares are issued and outstanding. (c) Except for (i) the conversion privileges of the Purchaser Preferred Stock, (ii) the rights provided in that certain Amended and Restated Investors’ Rights Agreement, dated as of July 7, 2021, by and among Purchaser and each of the investors listed on Schedule A thereto, (iii) currently outstanding options to purchase 65,636,117 shares of Purchaser Common Stock, 35,653,056 restricted stock units and no restricted stock awards granted to employees and other service providers pursuant to Purchaser’s 2012 Stock Option Plan (the 「Purchaser Option Plan」) and its Subsidiaries’ equity plan, (iv) 6,732,515 shares of Purchaser Common Stock issuable upon exchange of currently outstanding Exchangeable Common Shares of Arctic Wolf Networks Canada Inc., (v) that certain Warrant to Purchase Common between the Purchaser and [Redacted: Private company investors subject to third party confidentiality obligations.], dated October 27, 2016, (vi) that certain Plain English Warrant Agreement between the Purchaser and [Redacted: Private company investors subject to third party confidentiality obligations.], dated June 20, 2018, (vii) that certain Loan and Security Agreement and four Warrant agreements entered into by Purchaser in August 2020 (together, the 「2020 LSA」) with [Redacted: Private company investors subject to third party confidentiality obligations.], which in connection with such 2020 LSA, [Redacted: Private company investors subject to third party confidentiality obligations.] received Warrants to purchase 1,748,252 shares of the Purchaser’s Series D Preferred Stock; (viii) Purchaser’s commitments to grant options to purchase Purchaser Common Stock and restricted stock units to various of Purchaser’s current and future employees and services providers; (ix) that certain Note Purchase Agreement among the Purchaser and the persons and entities listed on the Schedule of Investors attached thereto dated September 30, 2022, and the aggregate principal amount of $401,000,000 notes issued thereunder; (x) that certain Indenture among the Purchaser, the Guarantors (as defined therein) and U.S. Bank Trust National Association (as Trustee) dated September 30, 2022, and (xi) options to acquire 3,169,550 Exchangeable Common Shares pursuant to Arctic Wolf Networks Canada Inc.’s 2013 Stock Option Plan, there are no outstanding options, Warrants, rights (including conversion or preemptive rights) or agreements for the purchase or acquisition from Purchaser of any shares of its capital stock. In addition to the aforementioned outstanding options, Purchaser has reserved an additional 6,930,955 shares of Purchaser Common Stock for purchase upon exercise of options or other equity awards to be granted in the future under the Purchaser Option Plan.

 
Schedule 6.6(a) Offered Employees List [Redacted: Protected personal information.]

 
Schedule 6.9(f) Purchase Price Allocation Methodology [Attached]

 
CONFIDENTIAL sf-6234353 Schedule 6.9(f) Purchase Price Allocation Methodology Selling Entity Purchasing Entity IRC § 1060 Classification Category Asset Value Allocation Methodology Cylance Inc. (US) Arctic Wolf Networks, Inc. (US) Class VI (Section 197 Intangibles) Revenue Contracts [•] Intellectual Property [•] Class VII (Goodwill) [Goodwill] Residual BlackBerry Corporation (US) Arctic Wolf Networks, Inc. (US) Class VI (Section 197 Intangibles) Revenue Contracts [•] BlackBerry Limited (Canada) Arctic Wolf Networks, Inc. (US) Class VI (Section 197 Intangibles) Revenue Contracts [•] BlackBerry UK Limited (UK) Arctic Wolf Networks International, Inc. (US) Class V (Nonpublicly-traded Equity) Transferred Subsidiary Equity Interests [•] Arctic Wolf Networks, Inc. (US) Class VI (Section 197 Intangibles) Revenue Contracts [•] BlackBerry Singapore Pte. Limited (Singapore) Arctic Wolf Networks, Inc. (US) Class VI (Section 197 Intangibles) Revenue Contracts [•] BlackBerry India Private Limited (India) Arctic Wolf Networks India Private Ltd. (India) Class VI (Workforce in Place) Assembled Workforce [•]

 
Schedule 11.4 Certain Assumed Employee Liabilities 1. With respect to each Continuing Employee who participates in Seller’s Variable Incentive Pay Program (the 「VIP」, and each such Continuing Employee, a 「VIP Participant」), an amount equal to the VIP Participant’s accrued bonus under the VIP for the Seller’s fiscal year in which the Closing occurs, calculated based on the Closing Date Balance Sheet. (the 「Pro-Rata VIP Bonus」).

 
Schedule 11.7 Business Service Providers The employees listed on Column I (Employee Name) on the tab titled 「Census – All」 of the Census. [Redacted: Protected personal information.]

 
Schedule 11.36 Patent Litigation Matters The Patent Litigation Matter shall consist of the following: [Redacted: Disclosure of details regarding the status of patent assertions and litigations would be potentially prejudicial to resolution of such matters.]

 
Schedule 11.37 Permitted Encumbrances (a) None (c) None

 
STRICTLY CONFIDENTIAL DISCLOSURE SCHEDULE TO EQUITY AND ASSET PURCHASE AGREEMENT by and among ARCTIC WOLF NETWORKS, INC., ARCTIC WOLF NETWORKS INTERNATIONAL, INC., BLACKBERRY LIMITED, and BLACKBERRY UK LIMITED DECEMBER 15, 2024

 
This Disclosure Schedule (this 「Disclosure Schedule」) is delivered in connection with the Equity and Asset Purchase Agreement, dated as of December 15, 2024, by and among Arctic Wolf Networks, Inc., a Delaware corporation (「Purchaser」), Arctic Wolf Networks International, Inc., a Delaware corporation, BlackBerry Limited, a corporation incorporated under the Business Corporations Act (Ontario) (「Seller」), and BlackBerry UK Limited, a private limited company organized under the laws of England and Wales (「Transferred Subsidiary Parent」) (the 「Agreement」). Capitalized terms used but not otherwise defined in this Disclosure Schedule have their respective meanings as set forth in the Agreement. Any headings herein are included for convenience of reference only and shall be ignored in the construction and interpretation hereof. Any summary of or reference to a written document in this Disclosure Schedule is qualified by the terms of such documents, annexes, schedules and exhibits. This Disclosure Schedule is arranged in paragraphs corresponding to the numbered and lettered paragraphs contained in Section 4 of the Agreement, and the disclosure in any such numbered and lettered Section of this Disclosure Schedule shall qualify any section or subsection in Section 4 of the Agreement to the extent that it is reasonably apparent on its face that such disclosure should qualify or apply to such section or subsection. Information set forth in this Disclosure Schedule may be included for informational purposes and may not be required to be disclosed pursuant to the Agreement. The disclosure of any information in the Disclosure Schedule shall not be deemed to constitute an acknowledgment that such information is required to be disclosed in connection with the representations and warranties made by Seller in the Agreement or that such information is material, nor shall such information be deemed to establish a standard of materiality, and no party shall use the inclusion of any such information in any dispute or controversy between the parties as to whether any obligation, item or matter not included in any Section of this Disclosure Schedule is or is not material for purposes of the Agreement. The inclusion of any specific amount, item or matter in any Section of this Disclosure Schedule is not intended to imply that such amount, item or matter, or other amounts, items or matters, are or are not in the Ordinary Course, except with respect to disclosure of exceptions to representations and warranties that provide that an amount, item or matter is in the Ordinary Course. The information contained in this Disclosure Schedule is disclosed solely for the purposes of the Agreement, and no information contained herein shall be deemed to be an admission by any party to any third party of any matter whatsoever, including any violation of Law or breach of any Contract. The information contained in this Disclosure Schedule is intended to qualify the representations and warranties in Section 4 of the Agreement, but the disclosure of any matter or document in this Disclosure Schedule shall not imply or create any representation, warranty or undertaking not expressly given in the Agreement nor be taken as extending the scope of any representation, warranty or undertaking set forth in the Agreement. The information contained in this Disclosure Schedule is confidential, proprietary information of Seller. Purchaser shall be obligated to maintain and protect such confidential information in accordance with the Agreement.

 
3 Section 4.3 Capitalization of Transferred Subsidiary (a) • The authorized share capital of the Transferred Subsidiary is EUR1,000,000, consisting of 1,000,000 ordinary shares of EUR1.00 each. 100 ordinary shares are issued and outstanding, all of which are held as of record by Transferred Subsidiary Parent.

 
4 Section 4.4 No Conflicts (b) • The following Material Contracts contain non-assignment provisions or require counterparty consent or notice to be provided: o Agreement for the Provision of [Redacted: Vendor contracts subject to third party confidentiality obligations.], dated December 14, 2015, by and between Cylance Inc. and [Redacted: Vendor contracts subject to third party confidentiality obligations.] – notice is required to assign the agreement to an Affiliate. o Lease of Second Floor, dated October 26, 2021, by and between [Redacted: Vendor contracts subject to third party confidentiality obligations.], as Landlord, Transferred Subsidiary, as Tenant, and BlackBerry Limited, as Guarantor, as amended pursuant to the Side Letter, dated October 27, 2021, as supplemented by the Dead of Variation, dated August 21, 2024, and the Deed of Surrender, dated August 21, 2021. (the 「Cork Lease」) – consent of the landlord is required to substitute the Guarantor under the lease. o Contracts with each of the following Key Customers: [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] o Contracts with each of the following Key Suppliers: [Redacted: Vendor contracts subject to third party confidentiality obligations.]

 
5 Section 4.5 Governmental Approvals and Consents • None.

 
6 Section 4.7 No Undisclosed Liabilities (c) The following disclosure is made for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • The Irish Tax Disclosure.

 
7 Section 4.8 Absence of Changes (a) (i) • In mid-October 2024, Seller implemented a reduction in force, which affected the Sales & Marketing departments of the Business and resulted in the employment termination of [Redacted: Number of employees impacted is commercially sensitive information.] employees who were providing services to Seller and its Affiliates in connection with the Business (the 「October 2024 RIF」). This reduction in force did not trigger any notice requirement under the Worker Adjustment and Retraining Notification Act of 1988 or similar state laws. (b) • The October 2024 RIF.

 
8 Section 4.9 Contracts and Commitments (a) (i) • Contracts with the customers set forth in Annex 4.9(a)(i) attached hereto. [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] (ii) • Contracts with the suppliers set forth in Annex 4.9(a)(ii) attached hereto. [Redacted: Vendor contracts subject to third party confidentiality obligations.] (iii) • The following Contracts with suppliers of the Transferred Subsidiary: o The Cork Lease o [Redacted: Vendor contracts subject to third party confidentiality obligations.] o Life Group Disability Policy. o [Redacted: Vendor contracts subject to third party confidentiality obligations.] o Life Group Death in Service Policy. o [Redacted: Vendor contracts subject to third party confidentiality obligations.] o with respect to group healthcare premiums. o [Redacted: Vendor contracts subject to third party confidentiality obligations.] o with respect to employee supplemental benefits. There is no written agreement. o [Redacted: Vendor contracts subject to third party confidentiality obligations.] o , dated October 25, 2022, by and between [Redacted: Vendor contracts subject to third party confidentiality obligations.], as the Founder, the Transferred Subsidiary, as the Participant, and [Redacted: Vendor contracts subject to third party confidentiality obligations.], as the Trustee (the 「Participation Agreement」). o Definitive Deed and Related Rules New Ireland Master Trust, dated March 10, 2020, by and between [Redacted: Vendor contracts subject to third party confidentiality obligations.] (the 「Master Trust Deed」). o Service Contract, dated April 1, 2022, by and between the Transferred Subsidiary and [Redacted: Vendor contracts subject to third party confidentiality obligations.], as amended pursuant to Amendment No. 1, effective as of April 1, 2023, and as further amended pursuant to Amendment No. 2, effective as of April 1, 2024 (the 「[Redacted: Vendor contracts subject to third party confidentiality obligations.] Service Contract」). o Purchase Order PO44359, dated March 19, 2024, by and between [Redacted: Vendor contracts subject to third party confidentiality obligations.] and the Transferred Subsidiary (the 「[Redacted: Vendor contracts subject to third party confidentiality obligations.] Purchase Order」). o Invoice number 562655844635, dated December 5, 2024, by and between [Redacted: Vendor contracts subject to third party confidentiality obligations.] and Cylance Ireland Limited. o Cork City Council Municipal Rate 2024, Rate No. RA0484314110013, dated July 22, 2024, for the Transferred Subsidiary Customer Number 151811. o Cork City Council Municipal Rate 2024, Rate No. RA048431411000X, dated July 22, 2024, for the Transferred Subsidiary Customer Number 161015.

 
9 o Cork City Council Municipal Rate 2024, Rate No. RA0484314130002, dated July 22, 2024, for the Transferred Subsidiary Customer Number 136784. o Cork City Council Municipal Rate 2024, Rate No. RA0484314110027, dated July 22, 2024, for the Transferred Subsidiary Customer Number 165438. o [Redacted: Vendor contracts subject to third party confidentiality obligations.] o with respect to building operating expenses. There is no written agreement. o Agreement with [Redacted: Vendor contracts subject to third party confidentiality obligations.] with respect to telecom services. (b) (i) • The Cork Lease. • [Redacted: Vendor contracts subject to third party confidentiality obligations.] • The Participation Agreement. • The Master Trust Deed. • The [Redacted: Vendor contracts subject to third party confidentiality obligations.] Service Contract. • [Redacted: Vendor contracts subject to third party confidentiality obligations.] Purchase Order (ii) None. (iii) Contracts with each of the customers set forth in Annex 4.9(b)(iii) attached hereto. [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] (iv) Contracts with each of the suppliers set forth in Annex 4.9(b)(iv) attached hereto. [Redacted: Vendor contracts subject to third party confidentiality obligations.] (v) None. (vi) None. (vii) None. (viii) None. (ix) (A)

 
10 None. (B) • BlackBerry Sales Incentive Compensation Plan • BlackBerry FY25 Variable Incentive Pay Program (x) None. (xi) None. (xii) None. (xiii) None. (xiv) None. (xv) None. (xvi) • Contracts with each of the persons set forth in Annex 4.9(b)(xvi) attached hereto. [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] (xvii) None. (xviii) None. (xix) None. (c) (iii) The following disclosure is made for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • [Redacted: Commercially sensitive third-party information subject to third party confidentiality obligations.] (d)

 
11 • See Annex 4.9(d) attached hereto for a list of Material Contracts for which the Transferred Subsidiary or any Selling Entity received a notice of termination or non-renewal from the applicable counterparties. [Redacted: Proprietary customer data and subject to third party confidentiality obligations.]

 
12 Section 4.10 Taxes (a) The following disclosure is made for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • The Transferred Subsidiary’s Irish corporate income tax return for the tax year ending February 2024 was filed in November 2024. An Irish corporate income tax accrual for the tax year ending February 2024 was not included on the Transferred Subsidiary balance sheet dated September 30, 2024. A true-up accrual of approximately EUR [Redacted: Sensitive tax data with respect to immaterial tax liabilities that are neither due nor payable at this time.] was included as of November 2024 upon filing of the tax return for the tax year ending February 2024, and a refund of approximately EUR [Redacted: Sensitive tax data with respect to immaterial tax liabilities that are neither due nor payable at this time.] was received in December 2024 for the February 2024 taxable year. An accrual for Irish corporate income tax for the tax year ending February 2025 is not currently included on the Transferred Subsidiary balance sheet but the Irish corporate income tax will not exceed EUR [Redacted: Sensitive tax data with respect to immaterial tax liabilities that are neither due nor payable at this time.] for the portion of such taxable year ending on the date hereof. This disclosure shall be referred to as the 「Irish Tax Disclosure」.

 
13 Section 4.11 Privacy and Information Security (c) The following disclosure is made with respect to the first sentence of Section 4.11(c) for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • [Redacted: Commercially sensitive third-party information subject to third party confidentiality obligations.] (d) The following disclosure is made with respect to the first sentence of Section 4.11(d) for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • [Redacted: Commercially sensitive third-party information subject to third party confidentiality obligations.] (e)(ii) The following disclosure is made for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • Certain customer contracts require the Selling Entities to notify the customers that Purchaser will, after the Closing Date, Process Personal Information on behalf of the customer. (f) The following disclosure is made with respect to the second sentence of Section 4.11(f) for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • [Redacted: Commercially sensitive third-party information subject to third party confidentiality obligations.] (h) The following disclosure is made with respect to the first sentence of Section 4.11(h) for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any:

 
14 • [Redacted: Commercially sensitive third-party information subject to third party confidentiality obligations.] (j) The following disclosure is made with respect to the first and third sentences of Section 4.11(j) for informational purposes only and shall in no way affect any rights to indemnification under the Agreement that may arise in connection with such matter, if any: • [Redacted: Commercially sensitive third-party information subject to third party confidentiality obligations.]

 
311419275 v10 15 Section 4.12 Intellectual Property Rights (b) • Schedule 1.2-A(6) of the Agreement is incorporated by reference. • The following disclosure is made against clause (ii) of Section 4.12(b) of the Agreement: there is one pending opposition that Seller filed against the mark NLANCE in India. (d) The following disclosures are made against the first sentence of Section 4.12(d): • Under the Cylance OEM Agreement, dated December 7, 2017, between [Redacted: Proprietary customer data and subject to third party confidentiality obligations.], and Cylance Inc., as amended by Amendment # 1, dated July 30, 2018, Amendment No. 2, dated December 15, 2020, and Amendment No. 3, dated February 16, 2023 [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Cylance Inc. granted [Redacted: Proprietary customer data and subject to third party confidentiality obligations.], as the authorized reseller of certain Cylance software products, a non-exclusive license to use certain trademarks of Cylance Inc. in advertising and promotional materials for the promotion of such Cylance software products. • Under the Order Form, dated February 24, 2021, [Redacted: Proprietary customer data and subject to third party confidentiality obligations.]. Cylance Inc. granted to [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] a non-exclusive and non-transferable limited license, for the term of the [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Agreement, to reproduce and distribute certain software subscriptions purchased thereunder on the terms set forth in the [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] Agreement. (g) None. (k) The following disclosure is made for informational purposes with respect to and shall in no way affect any rights to indemnification under Section 8.2(a)(xii) of the Agreement that may arise in connection with such matter, if any: • [Redacted: Disclosure of details regarding the status of patent assertions and litigations would be potentially prejudicial to resolution of such matters.] (l) • From time to time, Seller (or one of its Affiliates) files opposition or cancellation actions in the ordinary course of business against applicants who filed applications for trademarks that Seller deems to be confusingly similar Seller’s marks. • An Affiliate of Seller has also filed Uniform Domain Name Dispute Resolution Policy actions in the ordinary course of business, in connection with third-party domains that Seller thought were improperly registered. Please find listed below.

 
311419275 v10 16 Country Title Status Outcome Wipo - WO UDRP No. D2020-0890 - v. Registrant of cylanceav.com and v. Registrant of cylanceguard.com Closed Domain names were transferred to Cylance Inc. Wipo - WO UDRP No. D2020-0891 - v. Registrant of cylanceguard.com [Merged with UDRP No. D2020- 0890] Closed Domain name was transferred to Cylance Inc. Wipo - WO UDRP No. D2021-4212 - v. Rashmika Molia, Registrant of cylancesupportnumber.com Closed Domain names were transferred to Cylance Inc. India India Opposition No. 1051013 – Cylance Inc. V. NCRYPTED TECHNOLOGIES PRIVATE LIMITED (3988601 for NLANCE IC 9) Pending Pending (p) • [Redacted: Proprietary customer data and subject to third party confidentiality obligations.]

 
311419275 v10 17 Section 4.13 Real and Personal Property • The Cork Lease, which contains a customary restoration clause. • Business Centre Agreement, dated December 6, 2023, by and between [Redacted: Vendor contracts subject to third party confidentiality obligations.] and BlackBerry India Private Limited (the 「Noida Lease」).

 
311419275 v10 18 Section 4.15 Insurance Policy Name Insured Carrier Coverage Premium Effective Period Commercial Liability Policy No. [Redacted: Vendor contracts subject to third party confidentiality obligations.] (Employers Liability) Transferred Subsidiary [Redacted: Vendor contracts subject to third party confidentiality obligations.] EUR 15,000,000 EUR 4,260.56 June 1, 2024- 12:00pm GMT on June 1, 2025

 
311419275 v10 19 Section 4.16 Litigation The following disclosure is made for informational purposes with respect to and shall in no way affect any rights to indemnification under Section 8.2(a)(xii) of the Agreement that may arise in connection with such matter, if any: • In September 2022, Backertop Licensing LLC filed a complaint against the Company alleging patent infringement. In March 2023, both parties agreed to dismiss the case and filed a joint stipulation of dismissal with prejudice. • Section 4.12(k) of this Disclosure Schedule is incorporated by reference.

 
311419275 v10 20 Section 4.17 Compliance with Laws (d) • Seller holds three export licenses from appropriate Canadian governmental authorities that enables it to transfer products to its Subsidiaries, which will not be transferred at Closing: o CylanceAVERT Cloud o CylanceGATEWAY Server o CylanceMDR Server • In addition, the Selling Entities hold certain permits in the Ordinary Course, which are not specific to the operation of the Business and will not be transferred at Closing.

 
311419275 v10 21 Section 4.18 Employees (a) • The severance amounts provided in the Census are the estimated amounts as of January 31, 2025. (b) • The [Redacted: Number of employees impacted is commercially sensitive information.] employees affected by the October 2024 RIF. (c) • Within the past three years, [Redacted: Number of employees impacted is commercially sensitive information.] employees of the Transferred Subsidiary have been impacted by reduction in force actions implemented by Seller and its Subsidiaries.

 
311419275 v10 22 Section 4.19 Employee Benefit Matters (a) Plans sponsored by the Transferred Subsidiary are identified with an asterisk. 1. Blackberry Limited Equity Incentive Plan and the equity awards granted thereunder 2. BlackBerry Sales Incentive Compensation Plan 3. BlackBerry FY25 Variable Incentive Pay Program United States: 4. BlackBerry 401(k) Plan ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 5. Medical ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 6. Dental ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 7. Vision ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 8. Short-term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 9. Long-term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 10. Basic Employee Life and AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 11. Voluntary Life and AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 12. Flexibility Spending Accounts ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 13. Health Saving Accounts ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 14. Commuter Benefits Accounts ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 15. [Redacted: Vendor contracts subject to third party confidentiality obligations.] Critical Illness Insurance 16. [Redacted: Vendor contracts subject to third party confidentiality obligations.] Fitness Reimbursement Program 17. Employee Assistance Program

 
311419275 v10 23 18. Travel Assistance – [Redacted: Vendor contracts subject to third party confidentiality obligations.] 19. Emergency Travel Insurance – [Redacted: Vendor contracts subject to third party confidentiality obligations.] 20. Business Travel Accidental Death & Dismemberment Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 21. Bring Your Own Phone Program Australia: 22. Death & Total Permanent Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 23. Long-Term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 24. Superannuation ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 25. Resident Health Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 26. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 27. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 28. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 29. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 30. Wellness reimbursement 31. Vacation entitlement as specified in offer letter 32. Global Service Recognition Awards 33. Star Award Program 34. Bring Your Own Phone Program Canada: 35. Prescription drugs ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 36. Hospital ([Redacted: Vendor contracts subject to third party confidentiality obligations.])

 
311419275 v10 24 37. Paramedical ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 38. Vision ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 39. Orthotics/ orthopedic shoes [Redacted: Vendor contracts subject to third party confidentiality obligations.]) 40. Hearing Aids ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 41. Private Duty Nursing ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 42. Supplies / Services ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 43. Dental Benefit ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 44. Short-Term Disability Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 45. Long-Term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 46. Life and AD&D Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 47. Group Registered Retirement Savings Plan & BlackBerry Matching Plan ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 48. Tax Free Savings Account ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 49. Employee Assistance Program 50. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 51. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 52. Personal Spending Account 53. Health Spending Account 54. Wellness Program (Same as PSA) 55. Vacation 56. BlackBerry Days 57. Global Service Recognition Awards

 
311419275 v10 25 58. Star Award Program 59. Bring Your Own Phone Program France: 60. Medical ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 61. Group Life Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 62. Disability Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 63. Plan Epargne Entreprise ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 64. PERCO ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 65. Fitness and Wellness Reimbursement 66. Ticket Cheque Emploi Service Universel ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 67. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 68. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 69. Employee and Family Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 70. Annual Leave 71. BlackBerry Days 72. Service Recognition Awards 73. STAR Award Program Germany: 74. Pension Plan ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 75. LeaseABike ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 76. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 77. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.])

 
311419275 v10 26 78. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 79. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 80. Fitness Reimbursement Spending Account 81. Bring Your Own Phone Program 82. BlackBerry Days Hong Kong: 83. Group Life Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 84. Accidental Death and Disablement ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 85. Long-Term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 86. Hospital & Surgical ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 87. Top Up Benefits – Excess Hospital & Surgical Cover ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 88. Primary Care – Outpatient ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 89. Dental Benefits ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 90. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 91. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 92. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 93. Employee Assistance Plan 94. Wellness Reimbursement Program 95. Annual Leave 96. BlackBerry Days 97. Professional Association Fees

 
311419275 v10 27 98. Mandatory Provident Fund 99. Housing Rental Reimbursement Program Salary Sacrifice Scheme 100. Global Service Recognition Awards 101. Star Award Program 102. Bring Your Own Phone Program India: 103. Health Insurance (Employee + Dependents and Parents) ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 104. Accidental Death and Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 105. Meal Allowance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 106. Wellness Reimbursement Program 107. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 108. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 109. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 110. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 111. Vacation Days 112. BlackBerry Days 113. Global Service Recognition Awards 114. Star Award Program 115. Bring Your Own Phone Program Ireland: 116. Private Medical Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.])* 117. Group Disability Policy Conditions ([Redacted: Vendor contracts subject to third party confidentiality obligations.])*

 
311419275 v10 28 118. Group Death in Service Policy Conditions ([Redacted: Vendor contracts subject to third party confidentiality obligations.])* 119. Group Retirement Plan* 120. The Participation Agreement* 121. Eye Care and VDU eVoucher ([Redacted: Vendor contracts subject to third party confidentiality obligations.])* 122. Bike to Work / TravelPass ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 123. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 124. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 125. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 126. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 127. Annual Leave 128. BlackBerry Days 129. Global Service Recognition Awards 130. Star Award Program 131. Bring Your Own Phone Program 132. €350 per year fitness / wellness reimbursement Italy: 133. Medical Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 134. Life, Accidental Death and Disability Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 135. Pension Plan ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 136. Ticket Restaurant ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 137. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.])

 
311419275 v10 29 138. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 139. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 140. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 141. Fitness/Wellness Reimbursement 142. Annual Leave 143. BlackBerry Days 144. Service Recognition Awards 145. STAR Award Program 146. Bring Your Own Phone Program Japan: 147. Group Life Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 148. Group Personal Accident ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 149. Supplementary Personal Accident ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 150. Group Short Term Disability Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 151. Health Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 152. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 153. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 154. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 155. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 156. Wellness Reimbursement

 
311419275 v10 30 157. Vacation Days 158. Global Service Recognition Awards 159. Star Award Program 160. Bring Your Own Phone Program Malaysia: 161. Group Term Life ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 162. Accidental Death and Accident ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 163. Group Hospital & Surgical ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 164. Group Outpatient GP & LP Limit ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 165. Wellness Reimbursement Program 166. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 167. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 168. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 169. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 170. Vacation Days Netherlands: 171. Medical Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 172. Life and Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 173. Pension ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 174. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.])

 
311419275 v10 31 175. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 176. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 177. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 178. Annual Leave 179. BlackBerry Days 180. Service Recognition Awards 181. STAR Award Program 182. Bring Your Own Phone Program Spain: 183. Medical Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 184. Accidental Death and Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 185. Pension Plan ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 186. Ticket Restaurant and Child Care Vouchers ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 187. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 188. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 189. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 190. Employee & Family Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 191. Fitness Reimbursement Spending Account 192. Annual Leave 193. BlackBerry Days 194. Service Recognition Awards

 
311419275 v10 32 195. STAR Award Program 196. Bring Your Own Phone Program Singapore: 197. Group Term Life ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 198. Group Medical ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 199. Group Major Medical ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 200. Group Personal Accident ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 201. Group Dental PPO Plan ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 202. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 203. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 204. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 205. Employee & Family Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 206. Wellness Reimbursement Program 207. Vacation Days 208. BlackBerry Days 209. Global Service Recognition Awards 210. STAR Award Program 211. Bring Your Own Phone Program United Kingdom: 212. Medical Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.] ) 213. Dental Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.] )

 
311419275 v10 33 214. Group Personal Pension ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 215. Group Life Assurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 216. Long Term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 217. Short Term Disability ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 218. Eye Care Vouchers and VDU Vouchers ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 219. Cycle to Work Scheme 220. Season Ticket Loan 221. Travel Assistance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 222. Emergency Travel Insurance ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 223. Business Travel AD&D ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 224. Employee Assistance Program ([Redacted: Vendor contracts subject to third party confidentiality obligations.]) 225. Fitness Reimbursement Spending Account 226. Annual Leave 227. BlackBerry Days 228. Global Service Recognition Awards 229. STAR Award Program 230. Bring Your Own Phone Program (i) None.

 
311419275 v10 34 Section 4.20 Indebtedness • Taxes described in clause  (c) of the definition of Indemnified Taxes, or, to the extent payable by any Purchasing Entity, clause (b) of the definition of Indemnified Taxes, that are unpaid as of immediately prior to the Closing. • Intercompany payables, which will be extinguished prior to the Closing.

 
311419275 v10 35 Section 4.21 Customers and Suppliers (a) The customers set forth in Annex 4.9(b)(iii) attached hereto. [Redacted: Proprietary customer data and subject to third party confidentiality obligations.] (b) The suppliers set forth in Annex 4.9(b)(iv) attached hereto. [Redacted: Vendor contracts subject to third party confidentiality obligations.]

 
311419275 v10 36 Section 4.23 Brokers’ and Finders’ Fees Upon completion of the transaction, Perella Weinberg Partners LP (「PwP」) is entitled to receive payment of a success fee pursuant to an advisory services engagement agreement dated December 1, 2024, between PwP and BlackBerry Limited.

 
311419275 v10 37 Section 4.24 Transferred Subsidiary Operations; Title to Assets; Sufficiency of Assets (a) Part A None. Part B Assets • Cash held in a euro-denominated Bank of America account. • Tax credits related to sales taxes paid and recoverable through VAT tax filings. • Intercompany receivables. • Prepaid Employee Liability Insurance (Worker’s Compensation) through May 31, 2025. • The Transferred Subsidiary is a party to the Contracts (「Transferred Subsidiary Vendor Contracts」) listed or described below: [Redacted: Vendor contracts subject to third party confidentiality obligations.] • Intercompany Services Agreement, dated October 17, 2016, by and between Cylance Inc. and the Transferred Subsidiary, as amended pursuant to Amendment A, dated May 1, 2019. • Intercompany Agreement for transfers of Personal Data, dated December 27, 2022, by and between BlackBerry Limited, the Transferred Subsidiary, and each of the other parties set out in Schedule A thereto. • Commercial Liability Policy No. [Redacted: Vendor contracts subject to third party confidentiality obligations.] • Letter Agreement, by and between the Transferred Subsidiary and each of the following employees: [Redacted: Protected personal information.] • The Cork Lease. • Leasehold improvements and building construction security relating to the Cork Lease. • Computer hardware and IT equipment. • Office supplies, office furniture and equipment. Liabilities • Accounts payables under the Transferred Company Vendor Contracts and intercompany payables. • Accrued liabilities relating to estimated dilapidation on the facility for Project SAS. • Employment-related liabilities, including accrued payroll, employee commissions and benefits. • Accrued liabilities relating to payroll withholdings, which are used to purchase shares in Seller at a 15% discount pursuant to the Employee Share Purchase Plan. • Taxes, including payroll withholding taxes and federal corporation income taxes. • Operating lease liabilities relating to the Cork Lease. (c) • Personal computers and laptops, legal services, corporate management services, finance services, human resource services and sales and marketing services.

 
311419275 v10 38 • Leased office space used in connection with the Business other than the Transferred Property, including all tangible personal property, IT infrastructure, furniture and office equipment and fixtures in such leased office space. • Insurance policies relating to the Business other than the Transferred Insurance Policies. (e) Transferred Subsidiary Excluded Assets – None. Transferred Subsidiary Excluded Liabilities – None. Transferred Subsidiary Indebtedness – None. Transferred Subsidiary Excluded Contracts – None.

 
311419275 v10 39 Section 6.1 Conduct of the Business Pending Closing (e) (i) • Renewal of [Redacted: Vendor contracts subject to third party confidentiality obligations.] Agreement, dated January 21, 2021, between [Redacted: Vendor contracts subject to third party confidentiality obligations.], dated December 22, 2023, prepared for Blackberry Corporation c/o Cylance, by [Redacted: Vendor contracts subject to third party confidentiality obligations.] . • Renewal of the Noida Lease substantially on the terms made available to Purchaser.