moomoo SG Help Center-CapitaStar & Moomoo SG - Dec 2022
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CapitaStar & Moomoo SG - Dec 2022

Updated as of 21 December 2022, 09:00 SGT

Campaign Details

Campaign Period

The campaign will commence from 22 December 2022 at 00:00 SGT and end on 31 December at 23:59 SGT (「Campaign Period」). 


Campaign Eligibility

New user is defined as client who is existing CapitaStar user & has not opened a Moomoo Financial Singapore Pte. Ltd. (Moomoo SG) universal account and/or deposit before 22 December 2022, 00:00 SGT via the promotional link in CapitaStar EDM link during the campaign period. To be eligible, the new user is required to sign up for a new Moomoo SG universal account via CapitaStar EDM link. 


Campaign Summary 

New users who opened a Moomoo SG universal account successfully will receive 18,000 STAR$®!  New users will be rewarded with different entitlements such as free stocks, stock cash coupons, commission-free trading and free access to market data for completing different tasks.


Welcome Rewards worth around SGD 220 ^

TasksRewards
Successfully open a Moomoo SG universal account(i) 18,000 STAR$® (redemption must be completed before 31 December 2022, 23:59 SGT)
(ii) Lifetime commission-free in the U.S. stock market*
(iii) Free Level 2 US stock market data
(iv) Free Level 1 Singapore Market Data
(v) Free Level 1 China A Shares Market Data
During the event period, subscribe at least SGD 100 in moomoo Cash Plus and hold positions of SGD 100 or above for 10 days(i) Receive SGD 2~ cash coupon everyday for 10 days (Total SGD 20)
First deposit of SGD 2,700 & above(i) 1 spin chance and get 1 free stock worth about SGD 35 to SGD 200^#

* Other fees related to U.S. stocks, such as regulators, exchanges, and upstream institutions, may still be charged. Unless otherwise specified, U.S. stocks refer to stocks and ETFs listed on U.S. exchanges. If the user enjoys this fee and discount, it cannot be used in combination with other rates. For more details on this fee adjustment, please visit the Fees page. 

~ New users who subscribe to moomoo Cash Plus of SGD 100 or above, and ensure that they hold positions of SGD 100 / USD 75 or above for 10 days, can get SGD 2 cash coupons every day.

^ Reward value is as of 20 October 2022 prices. The reward value will fluctuate based on market conditions. And the reward form is detailed in the table below. This campaign has nothing to do with any company and its affiliates that are rewarded with shares.

# Please note that new users who have made their first deposit of SGD 2,700/ USD 2,000/ HKD 16,000 will receive 1 attempt to spin-the-wheel to get 1 free share. All share rewards will be automatically allocated to your account within 3 business days, but the status of the share(s) will remain frozen. To ensure the successful redemption of the share(s), new users MUST maintain a daily asset balance of SGD 2,700/ USD 2,000/ HKD 16,000 for 30 days from the day of share(s) allocation; assets include cash and stock positions etc. A 20% decrease in total asset value from stipulated amount will be allowed. The allocated share(s) will only be activated upon meeting the above conditions for 30 days and will be unfrozen within 5 business days after the 30-day holding period. Otherwise, the new user will not be entitled to the share(s) and the share(s) will be removed from your Moomoo SG universal account within the next 7 business days. Should you have any queries, please chat with our Customer Support team.


Frequently Asked Questions

How do I get my STAR$®? 

1. New users who successfully completed the task will be issued with a promo code for them to redeem the 18,000 STAR$®  during the Campaign Period. 

2. STAR$® issued can be used for redemption of offers on the CapitaStar Catalogue.

3. Go to your CapitaStar app and tap on the top-right icon > tap on “Reward Code" and key in the unique promo code to redeem. Redemption needs to be completed before 31 December 2022, 2359 SGT. 

How do I get up to SGD 20 cash coupons? 

1. To open your Moomoo SG universal account, the approval process takes 1-2 working days.

2. After the Moomoo SG universal account is successfully opened, deposit and subscribe S$100 / US$75 to Cash Plus and hold positions to get S$2 cash coupons per day for up to 10 days.

How do I get free stocks? 

1. Open a Moomoo SG universal account.

2. When you have successfully landed on the New User Promotion page and deposited SGD 2,700 / USD 2,000 / HKD 16,000 and above before 11:59 SGT on December 31, 2022 into your Moomoo SG universal account, you will get 1 spin and get 1 free stock.

Deposits via DDA takes about 15 minutes and Bank Transfers takes 1-3 business days.

I opened a Moomoo SG universal account before the campaign period but have not deposited. Am I still eligible for this campaign?  

Existing users who successfully opened a Moomoo SG universal account and did not successfully deposit any amount into their Moomoo SG universal account before 00:00 SGT on 22 December 2022 will be eligible for the deposit rewards within the campaign period. 

Can I deposit in other currencies instead?  

You can choose to deposit SGD 2,700/ USD 2,000/ HKD 16,000 into your Moomoo SG universal account. 

How will the rewards be credited to me?  

Users will need to download the moomoo mobile app on either Apple App Store or Google Play Store and log in to receive the rewards.  

AwardHow to get & how to use
Real-time Quotes RewardsAfter your Moomoo SG universal account is opened, you will get free real-time quotes (US Level 2, SGX Securities Level 1, China A-shares Level 1)
SGD 2 cashbackAfter task is completed, you will receive your SGD 2 reward as a [Cashback coupon], and after receiving the reward, user can check it via「Me - Rewards」SGD 2 cashback will automatically be 1 - 3 working days to be reflected in user's universal account.
Free stockFree shares will be automatically deposited into your Moomoo SG universal account within 3 working days after you have landed on the New User Promotion landing page and completed the task, but the status of the shares will remain frozen. Shares will be automatically unfrozen within 5 working days after the specified conditions are met. Rights will only be assigned to users who hold valid Moomoo SG universal account in their own name.

Although transactions are commission-free during the promotion period, please note that platform fees are charged per order. This is to enable Moomoo SG to continue to improve the user experience, such as improving our technology, providing free market data, creating better analytical tools to improve our platform so that we can serve our users better.  Others fee and charges also applies (Exchange fee, GST, etc.)

I have deposited SGD 2,700 / USD 2,000 / HKD 16,000. Can I use my deposit and start trading? Will my free shares be unfrozen after 30 days?

Yes, you can start trading cash, stocks and other financial products available on the moomoo app as long as you maintain a daily balance of over in these currencies only S$2,700 / US$2,000 / HK$16,000. Total asset value is allowed to drop by 20% from the stated amount (ie S$2,160 / US$1,600 / HK$12,800) due to fluctuations in share prices. After the above conditions are met for 30 days, the bonus shares will be unfrozen and will be automatically added to the account's holdings within 5 working days after the 30-day freeze period.


For all other rewards available

For new user's welcome bundle, please refer here.

For transfer-in rewards, please refer here.

For referral rewards, please refer here.


Disclaimer

1. These terms and conditions, rewards and offers are organised by Moomoo Financial Singapore Pte. Ltd. (Moomoo SG) (「Organiser」), a subsidiary of Futu Holdings Limited. By taking part in this Campaign, you agree to be bound by these Campaign Terms and Conditions, existing terms and conditions in the customer agreement, and the decisions of Moomoo SG in relation to and in connection with this Campaign. 

2. Moomoo SG reserves all rights to terminate the campaign or change terms and conditions, offers, rewards without prior notice. Other restrictions may apply and will be posted on the moomoo app/website prior to effectiveness.

3. Zero Commission for US Stocks are only applicable to Singapore citizens; or non-Singapore citizens who are residing in Singapore and have a valid proof of Singapore residential address (eg. utilities bills, phone bills or bank statements) dated within 3 months from the date of account opening application or through Singpass addresses (if Singpass is used for account opening); or other eligible clients verified by Moomoo SG. The adjusted fees are only applicable to individual clients. Moomoo SG reserves the right to change the eligibility of the adjusted fees.

4. This offer is only valid for eligible users who are at least 18 years of age, and have a valid Singapore bank account in their own name. 

5. Currently, we limit sign-ups to a limited group of nationalities. Please click on the drop-down box during your account opening process to see if your nationality is available on the list. 

6. This offer is only valid for CapitaStar app Singapore.

7. Applicable phone, internet and other charges may apply, and the participants shall be responsible for such costs and expenses.

8. No person should have more than one account. Please note that Moomoo SG does not allow a person to open a trading account on behalf of another (i.e. we do not allow non-beneficial owners to open an account). This requirement is also stated during your account opening process and in your declaration. Please refrain from opening a trading account if you are not the ultimate beneficial owner of the account. If your universal account shows signs of fraud, abuse, or suspicious activity, e.g., using multiple accounts or devices, Moomoo SG may, in its sole discretion, forfeit your stock rewards and limit your chance to participate in future promotions.

9. Each user or device, regardless mobile or computer, is only entitled to one set of registration / sign up rewards, account opening rewards, initial deposit rewards, market trade rewards and referral rewards.

10. Moomoo SG reserves the right to remove market data access and commission-free trade entitlement should customer not fulfil all stated conditions of the offer. Should the customer not fulfil all the stated conditions of this offer, Moomoo SG reserves the right to charge in full the free shares.

11. Requests for substitution of rewards will not be entertained. Moomoo SG reserves all rights to end the offer or amend the rules of the offer at any time without prior notice.

12. Investment products available through the moomoo app are offered by, including, but not limited to Moomoo SG, a broker licensed by the Monetary Authority of Singapore. The moomoo app is a trading platform offered by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Neither receipt of a share of stock through this program nor identification of a particular security in communications related to this program constitutes a solicitation of the security or a recommendation to buy, sell, or hold the security. Moomoo SG does not provide investment advice and does not hereby recommend any security or transaction.

13. In the event of any inconsistency between these Terms and Conditions and any advertising, promotional, publicity and other materials relating to or in connection with this campaign/promotion, these Terms and Conditions shall prevail.

14. Moomoo SG shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the campaign/promotion and/or redemption or use of the prize howsoever arising, including but not limited to, fulfilment of the prize(s), any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, termination or suspension by Moomoo SG of this Contest shall not entitle any party to any claim or compensation against Moomoo SG for any and all losses or damage suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.

15. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this campaign/promotion, in particular those relating to the campaign/promotion prizes, are the property of their respective owners. Moomoo SG is not providing any financial advice, endorsements or sponsorships to their products or services.

16. For more information on fee schedule, please visit here.

17. If you would like to access our commission calculator, please visit here.

18. This advertisement has not been reviewed by the Monetary Authority of Singapore.