Why can't my funds be used for withdrawal or currency exchange?

1. How long does it take to withdraw funds or do a currency exchange after selling stocks?

According to the stock settlement rules in different markets, the [Cash] obtained by selling stocks needs to wait for the [Settlement] to be [Avaliable Funds] before some requests such as withdrawal or currency exchange can be carried out.
SG stocks, and HK stocks: The settlement date is 2 business days after the trade date (T+2).

US stocks  implement The settlement date is 1 business day after the trade date (T+1).

China A shares implement The settlement date is 1 business day after the trade date (T+1).

(Only trading days are counted, and settlement is not performed on weekends and holidays)

Example:

 [SG Stocks, HK Stocks, China A Shares]

[US stocks]

Due to the time difference between Singapore and the US, there is a certain "delay" in the settlement time. Please refer to the figure below.

2. After redemption of the fund, how long can I withdraw the funds or do a currency exchange?

After submitting the request for redemption of fund units, you need to wait for [Amount Posted] before you can withdraw the funds or do a currency exchange.
It usually takes 1 to 2 trading days for Cash Plus, and 5 to 6 trading days for other funds. As the redemption rules vary from different funds, please refer to the fund rules for details.

2.1 How to check the expected time for the redemption amount to be posted?

After submitting the request for redemption of fund units, you can check the redemption order details via [Mobile app - Accounts - History - Order History - All - Funds].

2.2 How to check the fund rules?

The trading rules of the fund (including buy rules and redemption rules) can be viewed at the bottom of the Fund Detail page.