moomoo SG Help Center-Invest Smarter Existing User Promotion - April to July 2024
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Invest Smarter Existing User Promotion - April to July 2024

Event Theme

Invest Smarter Existing User Promotion
Notice: Dear valued clients, thank you for your feedback on the recent T&Cs changes. Your opinions matter to us and we value your experience with us. As such, we will be removing the recent changes to the terms and conditions and honouring the initial terms set for this promotion. 

 

Event Period

1/4/2024 at 10:00PM SGT - 1/7/2024 at 9:59PM SGT**

 

Eligibility

This event is only available to the existing clients of Moomoo Financial Singapore Pte. Ltd.

(Existing users who have previously made deposit of fresh fund of any amount into their Moomoo SG Universal account before 10:00PM SGT on 1/4/2024)

• Each existing client is entitled to participate in this event once.

• Moomoo Financial Singapore Pte. Ltd. reserves the right to change the eligibility criteria (eligible clients) for the event.

• Only eligible for one of the events where the event period overlaps.

 

 

How to Participate

Upon entering the event page, existing users have to tap on "Subscribe Now" to redeem the 6.8%p.a. guaranteed return rewards eligiblity. Please note that 6.8%p.a. guaranteed return is only valid for up to 60 days depending on the tier subscribed.

 

Rewards

1. How to redeem 6.8%p.a. Eligibility: Enter the event page and tap on "Subscribe now".

2. How to unlock 6.8%p.a. Eligibility: Deposit fresh funds* within the event period to unlock the 20/ 40/ 60-day Moomoo Cash Plus 6.8%p.a. guaranteed return rewards.

3. Reward details:

Tasks*

 

Rewards

Maximum Return Rewards (closest rounding)

Deposit fresh fund cumulative amount of at least S$10,000 between 1/4/2024 at 10:00PM SGT - the end of  your activity period (20/40/60 days) 

  • 20-Day Moomoo Cash Plus 6.8%p.a. guaranteed returns (Applies to the first S$50,000 subscription)

 

S$186

 

Deposit fresh fund cumulative amount of at least S$50,000 between 1/4/2024 at 10:00PM SGT - the end of  your activity period (20/40/60 days) 

  • 40-Day Moomoo Cash Plus 6.8%p.a. guaranteed returns (Applies to the first S$80,000 subscription)

 

S$596

 

Deposit fresh fund cumulative amount of at least S$150,000 between the end of  your activity period (20/40/60 days) 

  • 60-Day Moomoo Cash Plus 6.8%p.a. guaranteed returns (Applies to the first S$200,000 subscription)

 

S$2,236

 

*How is fresh funds calculated? 

 

Reward Description

1. 6.8%p.a. guaranteed return:

Moomoo SG will calculate the difference to be made up to 6.8%p.a. based on the client's daily holding.

Daily Extra Return = Daily Holding * (6.8%p.a. – Daily Yield of the Cash Plus Fund Selected by the Client) / 365. The total extra returns will be credited to your Moomoo SG universal account in a lump sum as a cash reward within seven business days after the 20/ 40/ 60-day period ends.

In the event of negative yields for seven consecutive days, the position in any of the funds invested will be liquidated. The client will still be eligible for the Moomoo SG guaranteed 6.8%p.a. returns.

You may purchase either USD Cash Plus or SGD Cash Plus, but the offer is only applicable to the first Cash Plus fund subscribed into after you have attained the respective fresh funds deposit requirements.

Cash rewards will be given in SGD regardless of the underlying fund chosen. For users who have invested into CSOP USD Cash Fund, the SGD equivalent currency cash rewards credited will be based on exchange rate of 1.33.

Moomoo SG only guarantees the 6.8%p.a. return. Principal is not guaranteed.

Note:

Utilisation of the Cash Plus SGD direct withdrawal feature will result in a direct deduction from the SGD money market fund with the lowest 7-day yield. If client's Moomoo Cash Plus holding for the 6.8% p.a. campaign falls under the SGD fund with the lowest 7-day yield, there will be a direct redemption from the fund subscribed to 6.8%p.a. and in turn affect your final return rewards earned under the promotion.

 

FAQs

1. How to qualify for the rewards?

Moomoo SG offers a 20/ 40/ 60-day 6.8%p.a. guaranteed return on the first selected funds of Moomoo Cash Plus when existing users visit the landing page and click on the "Deposit Now"/ "Transfer-In" button. The maximum subscription amount differs with every tier of rewards unlocked. 6.8%p.a. is applied when clients subscribe into any money market fund of their choice.

Moomoo SG will cover the difference to ensure that eligible clients receive a guaranteed return of a 6.8%p.a. at the end of the term.

For example:

• Deposit fresh funds of minimum S$10,000, to enjoy 6.8%p.a. guaranteed return on their first S$50,000 subscription into any fund under Moomoo Cash Plus for up to a period of 20-days.

• Deposit fresh funds of minimum S$50,000, to enjoy 6.8%p.a. guaranteed return on their first S$80,000 subscription into any fund under Moomoo Cash Plus for up to a period of 40-days.

• Deposit fresh funds of minimum S$150,000, to enjoy 6.8%p.a. guaranteed return on their first S$200,000 subscription into any fund under Moomoo Cash Plus for up to a period of 60-days.

You can subscribe to either USD or SGD Cash Plus with the corresponding currencies:

Deposit fresh funds of minimum S$10,000/US$7,400. For maximum subscription of S$50,000 / US$38,000.

Deposit fresh funds of minimum S$50,000/US$37,000.For maximum subscription of S$80,000 / US$60,000.

Deposit fresh funds of minimum S$150,000/US$111,500. For maximum subscription of S$200,000 / US$150,000.

2. I have deposited fresh funds before signing up on this page, what do I do?

You will not be able to participate in the activity due to your deposit being made prior to registration or not registering at all. However, we understand your eagerness to take part in this event, and therefore, we would like to offer you a special consideration. To proceed with the compensation, we kindly request that you provide our customer service  team with the following documents: screenshots of your deposit and withdrawal records, and detailed information about your positions. Please note that due to the unique nature of this situation, the compensation distribution may take longer than usual. Thank you for your cooperation.

3. When does the 20/ 40/ 60 days begin?

The 20/ 40/ 60 days term will begin upon your first subscription into USD/ SGD Cash Plus which takes 1-2 working days after your subscription has been confirmed. For example, if you subscribed S$10,000 to Cash Plus on 1/4/2024 and your confirmation of your subscription is on 3/4/2024, your last day will be 23/4/2024. And, if you top up another S$40,000 (total S$50,000) to Cash Plus, your 40-day term will begin from the first day of subscription (3/4/2023).
However, duration extension is required to be done before the original term expires & before the current promotion ends( 1/7/2024 at 9:59PM SGT). For instance, if you deposit and subscribe S$10,000 in Cash Plus on 1/4/2024 and your subscription is confirmed on the 3/4/2024, the last day of your 20-day 6.8%p.a. guaranteed return bonus will be on 23/4/2024. If you wish to extend the term by making additional deposits, you must do so before 23/4/2024. For example, if you make an additional deposit of S$40,000 and subscribe in Cash Plus on 10/4/2024, you will be eligible to enjoy a 40-day 6.8% p.a. return bonus calculated from 3/4/2024. However, depositing S$40,000 on 25/4/2024 (total S$50,000) or depositing after the current promotion ends will not qualify you for the 40-day enjoyment period.
Please note that since the calculation of the net deposit amount is a time-sensitive process, when your net deposit amount decreases during the earnings period and does not meet the original number of earnings day, the original countdown days will not decrease accordingly. Instead, the final 6.8%p.a. returns will be reduced at the end of the returns period. 
As your net deposit amount increases, the countdown days will increase to the corresponding number of days of rewards. We would strongly recommend that you maintain a net deposit amount during the event to ensure enjoying the maximum returns.

4. I have already subscribed to either funds of Moomoo Cash Plus. Is the existing subscription eligible for the 6.8%p.a.?

Yes, the currently subscribed funds of Moomoo Cash Plus may also enjoy the 6.8%p.a. Return.

For example: If you are currently subscribed to S$10,000 in Fullerton SGD Fund, and then subscribe a fresh fund of S$50,000 into the same Fullerton SGD Fund, the full amount of S$60,000 is entitled to the 6.8%p.a. guaranteed return for up to 40-day. After completing the deposit task and becoming eligible for the 40-day 6.8%p.a. guaranteed return, at least one Cash Plus purchase must be made to start calculating the returns.

5. If I deposit and subscribe a cumulative of S$50,000 at different times within 40 days, how much is eligible for 6.8% p.a.?

Yes, however the final return will be calculated according to the Cash Plus subscription based on the holding period (within 40 days).
For example: Assuming you have deposited and subscribed S$10,000 on 1/4/2024 and you make another S$40,000 deposit and subscription into the same cash plus fund on 8/4/2024 and hold it till the end of the enjoyment period. You will enjoy 6.8%p.a. return on your S$10,000 subscribed during the first 7 days and subsquently S$50,000 for the remaining 33 days of your holding period.

6. If I do not deposit into Moomoo Cash Plus immediately, will I still be eligible for 6.8%p.a. later?

Eligibility will be maintained only during the campaign period and 6.8%p.a 20/ 40/ 60-day enjoyment period will be activated upon first subscription. Subscription outside of the campaign period will only grant original rates under your choice of money market fund (Fullerton SGD Cash Fund, Fullertson SGD Liquidity Fund or CSOP USD Money Market Fund).

7. How do you calculate the duration of 6.8%p.a.? If I deposit on the last day of the promo, will I still be eligible for 20/ 40/ 60 days?

After completing the deposit, you will qualify for the 6.8%p.a. guaranteed returns. With your first subscription of cash plus, 20/ 40/ 60 days enjoyment period will be activated.
First subscription has to be done/activated before the campaign ends on 1/7/2024 at 9:59PM SGT.

8. How is the extra return calculated?

Daily Extra Return = Daily Holding * (6.8% – Daily yield of selected Cash Plus)/ 365. The total extra returns will be credited to your Moomoo SG universal account in a lump sum as a cash reward within seven business days after the end of the 20/ 40/ 60-day period.

9. Do I need to complete the subscription on the event page?

No, you do not need to complete the subscription on the event page. Once you have registered and completed the deposit tasks, you can purchase Cash Plus through [Funds] > [Cash Plus] on your app.

10. Can I withdraw my money at any time?

You can redeem your investment in the fund at any time, but the 20/ 40/ 60-day extra return period will not be paused. The countdown starts once it is activated. Making your first subscription after completing the deposit tasks activates the 20/ 40/ 60-day enjoyment period. No lock-ins, you can redeem or increase your position at any time during this period.

 However, if clients withdraw funds from the account, causing the total fresh fund* deposited to fall below the minimum qualifying fresh fund of S$10,000, they will no longer be eligible for the extra return reward. For example, if a client initially deposits S$10,000 and subscribe to Cash Plus, they are eligible for 6.8%p.a. guaranteed return for 20 days. And during the holding period, they withdraw S$8,000 from their account (resulting in net shortfall in fresh funds of of S$2,000) 6.8%p.a. guaranteed return will be invalidated and any additional return reward earned while they are subscribed will be forfeited.

11. Can I subscribe again after full redemption?

As long as you are still within the 20/ 40/ 60-day enjoyment window, you may subscribe again and take advantage of the remaining enjoyment period.

12. What happens when the 20/ 40/ 60-day 6.8%p.a. guaranteed return period ends?

You will no longer enjoy guaranteed returns of 6.8%p.a, but you will still enjoy the base returns the fund itself or may choose to invest in other products.

13. What happens if the selected fund of Moomoo Cash Plus has generated negative returns?

During times of negative returns for seven consecutive days, the fund will be automatically liquidated. However, Moomoo SG will top up to make up towards 6.8%p.a. guaranteed returns for the duration of your allocated enjoyment period. (20/ 40/ 60-day)

14. Which funds are included in this event?

This promotion is applicable to all money market fund under Moomoo Cash Plus: CSOP USD Money Market Fund, Fullerton SGD Cash Fund and Fullerton SGD Liquidity Fund.

15. If I am currently participating in the 6.8%p.a activity (Event Period: 1/2/2024 at 10:00PM SGT - 1/4/2024 at 9:59PM SGT), am I still entitled to join the new 6.8%p.a activity (Event Period: 1/4/2024 at 10:00PM SGT - 1/7/2024 at 9:59PM SGT) ? If so, how do I calculate my total returns?

If you have participated in our previous campaign, you can still participate in the current one. Please take note that there will be an overlap of enjoyment periods in this scenario.

Here's an example: 
1/3/24: You have started your 6.8%p.a. enjoyment period of 40 days. 
1/4/24: You have started your 6.8%p.a. enjoyment period of 40 days.
Your initial subscription into either of the funds under Moomoo Cash Plus represents your choice of fund for this activity and the calculation of the additional returns will depend on the total holding of that particular fund. 

If for both events you have selected the same fund, you will be entitled to: 
Fund A basic returns (71* days) + Extra returns to make up to 6.8%p.a, 40 days (Event Period: 1/2/2024 at 10:00PM SGT - 1/4/2024 at 9:59PM SGT) + Extra returns to make up to 6.8%p.a, 40 days (Event Period: 1/4/2024 at 10:00PM SGT - 1/7/2024 at 9:59PM SGT)
*9 days overlap(1/4/24-9/4/24)
Due to the overlap, your total days to enjoy extra returns: 71 days.

If for both events you have selected two different funds, you will be entitled to: 
Fund A basic returns (40 days) + Extra returns to make up to 6.8%p.a, 40 days (Event Period: 1/2/2024 at 10:00PM SGT - 1/4/2024 at 9:59PM SGT) + Fund B basic returns (40 days) + Extra returns to make up to 6.8%p.a, 40 days (Event Period: 1/4/2024 at 10:00PM SGT - 1/7/2024 at 9:59PM SGT)

 

Finally, do note that if you want to participate in the 6.8%p.a. activity before the end of your 5.8%p.a. enjoyment period, the fund's own return will only be calculated once during the overlapping enjoyment period if the same fund is chosen for both events.

If you want to participate in both events separately, do ensure that you have either selected different funds for subscription into 5.8%p.a and 6.8%p.a activities or place your initial subscription for the 6.8%p.a activity only after the end of your enjoyment period for 5.8%p.a activity.

 

Conditions and Disclaimers

1. The rewards and offers in this campaign/promotion (“Campaign/Promotion”) are provided by Moomoo Financial Singapore Pte. Ltd. ("Moomoo SG”), a wholly-owned subsidiary of Futu Holdings Limited. By participating in this Campaign/Promotion, you undertake to have carefully read and agree to be bound by the terms and conditions of this Campaign/Promotion (“Terms and Conditions”), as well as the terms and conditions of the existing Client Agreement. Moomoo SG has the final decision on the eligibility of participants in this Campaign/Promotion.
2. Moomoo SG reserves the right to: (i) amend these Campaign/Promotion Terms and Conditions at any time without prior notice to you, and (ii) change, withdraw or terminate any offer or reward without disclosing the reason and without making compensation or remuneration. Any adjustments or decisions made by Moomoo SG in connection with this Campaign/Promotion shall be binding on all participants.
3. Currently, Moomoo SG limits sign-ups to a limited group of nationalities. Please click on the drop-down box during your account opening process to see if your nationality is available on the list.
4. You shall be responsible for any telephone, internet and other charges that may be incurred.
5. You can only open one universal account with Moomoo SG. Moomoo SG does not allow one person to open a universal account on behalf of another person (i.e. non-beneficial owners are not allowed to open accounts). Please do not open the universal account if you are not the ultimate beneficial owner. If your universal account shows signs of fraud, abuse, or suspicious activity, such as the use of multiple accounts or devices, Moomoo SG may, at its sole discretion, confiscate your reward entitlements and limit your opportunities to participate in future Campaign/Promotion.
6. Each device, whether mobile or computer, can only receive one set of account opening bonus, deposit bonus and/or referral bonus. The same user can only be invited once. The same moomoo account, the same mobile phone number, and the same device are all regarded as representing the same user.
7. In Singapore, the investment products available through the moomoo app are offered by Moomoo Financial Singapore Pte. Ltd., a dealer licensed by the Monetary Authority of Singapore. Moomoo SG is a licensed entity registered with the Monetary Authority of Singapore (MAS) (License No..CMS101000). The moomoo App is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Nothing in connection with this Campaign/Promotion shall be construed as an offer, invitation or recommendation to buy or sell securities, futures or other investment products. Moomoo SG does not provide investment advice and does not recommend any securities or transactions. All types of investments involve risk, and you may suffer losses. All information and data on the webpage are for informational purposes only. Past performance is no guarantee of future results. This Campaign/Promotion does not consider your investment objectives, financial situation or financial needs.
8. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, promotional and other materials relating to or in connection with this Campaign/Promotion, these Terms and Conditions shall prevail.
9. Moomoo SG shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the Campaign/Promotion and/or redemption or use of the prize/rewards howsoever arising, including but not limited to, fulfilment of the prizes/rewards, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, suspension or termination by Moomoo SG of this Campaign/Promotion shall not entitle any party to any claim or compensation against Moomoo SG for any and all losses or damage suffered or incurred directly or indirectly resulting therefrom.
10. Any trademarks, graphic symbols, logos or intellectual property contained in any materials relating to this Campaign/Promotion, particularly in connection with the rewards/prizes, are the property of their respective owners. Moomoo SG does not provide any financial advice, endorsement or sponsorship of its products or services.
11. This Campaign/Promotion is not eligible to users whose names are on the "Moomoo SG Event Participation Ban List". If a user repeatedly violates safety rules of Moomoo SG, their name will be added to the "Moomoo SG Event Participation Ban List".
12. While Moomoo SG guarantees up to 60 days 6.8% p.a. extra return, there is no assurance that Moomoo SG will be able to fulfill its obligations under such guarantee should an unforeseen event affect the going concern of the company.
13. Where forced liquidation occurs during the event period, subsequent fund yield movements will no longer be monitored by Moomoo SG. Moomoo SG will not automatically initiate any forms of re-subscription after the force liquidation, and you will not be able to re-invest into the underlying fund during the negative 7-day annualized yield period. Should you wish to re-invest into the same fund when it reaches back to a positive 7-day annualized yield, you shall monitor the market conditions on your own. Should another negative 7-day annualized yield occur during the reinvested period, the same forced liquidation will happen. Moomoo SG will still guarantee 6.8% p.a. return rewards as long as the user has a positive position during the remaining holding period.
14. Final subscription activation ends on 1/7/2024, at 9:59PM SGT. Any subscription to the return rewards under this Campaign/Promotion after the stipulated date will no longer be eligible to participate in the Campaign/Promotion.
15. This advertisement has not been reviewed by the Monetary Authority of Singapore.