Moomoo Singapore Help Center-Moomoo SG x Grab Welcome Rewards - September to October 2023
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Moomoo SG x Grab Welcome Rewards - September to October 2023

Campaign Period 

The campaign will commence from 31 August 2023, 12:00 PM SGT and end on 31 October 2023, 11:59 AM SGT (“Campaign Period”).
 

Eligibility for Activity Participation

1.New users who have never opened a Moomoo SG universal account and/or deposited funds before 12:00 PM SGT on 31 August 2023.
2.Existing users who have never made deposits of fresh funds/ transfer-in into their Moomoo SG Universal account before 12:00 PM SGT on 31 August 2023.
 

Activity Summary  

When new/ existing users complete tasks, they can get corresponding rewards, such as free stock/ cash coupons and free real-time quotes.
 

Welcome Rewards worth up to S$730 (New Users) + 28,888 GrabRewards Points

Task
Reward 
Successfully opened Moomoo SG universal account
 
Reward 1
(i) Receive 888 GrabRewards Points~
(ii) Lifetime commission-free in the U.S. stock market*
(iii) Free Level 2 US stock market data
(iiv) Free Level 1 Singapore Market Data
(v) Free Level 1 China A-share market data
(vi) 1 Year commission-free for SG market (includes only stocks, etfs and reits) (vii) Moomoo Cash Plus 5.8% p.a. Guaranteed Returns (Max. cumulative of S$80K subscription worth up to S$380, valid for 30 days only)
Deposit a cumulative amount of at least S$2,000 before 31/10/2023, 11:59 AM SGT.
Reward 2
(i) Receive 28,000 GrabRewards Points~
Deposit a cumulative amount of at least S$3,000 before 31/10/2023, 11:59 AM SGT. Maintain assets for 30 days.
 
Reward 3
(i) Receive 3 x 1-for-1# TSLA Fractional Shares worth around S$80^
Deposit a cumulative amount of at least S$10,000 before 31/10/2023, 11:59 AM SGT. Maintain assets for 90 days.
 
Reward 4
(i) Receive 10 x 1-for-1# TSLA Fractional Shares worth around S$270^
# To qualify for 1-for-1, perform 1 buy trade and get 1 TSLA fractional share (worth 0.08 fraction of 1 Tesla share which is equivalent to USD20.) As of 30/8/2023, 1 Tesla Share is at USD257.
~ Grab Rewards Points are stackable. The maximum one new user can receive is 28,888 Grab Rewards Points.
Although transactions are commission-free during the promotion period, please note that platform fees are charged per order. This is to enable Moomoo SG to continue to improve the user experience, such as improving our technology, providing free market data, creating better analytical tools to improve our platform so that we can serve our users better.  Moomoo SG also charges other fees such as GST and regulatory fees.
 
For more details on this fee adjustment, please visit the Fees page.
* Other fees related to U.S. stocks, such as regulators, exchanges, and upstream institutions, may still be charged. Unless otherwise specified, U.S. stocks refer to stocks and ETFs listed on U.S. exchanges. If the user enjoys this fee and discount, it cannot be used in combination with other rates. 
Although transactions are commission-free during the promotion period, please note that platform fees are charged per order. This is to enable Moomoo SG to continue to improve the user experience, such as improving our technology, providing free market data, creating better analytical tools to improve our platform so that we can serve our users better.  Moomoo SG also charges other fees such as GST and regulatory fees.
For more details on this fee adjustment, please visit the Fees page.
 
Reward 1:
New users who successfully open Moomoo SG universal account before 31/10/2023, 11:59 AM SGT can get
(ii) Receive 888 GrabRewards Points (ii) Lifetime commission-free in the U.S. stock market
(iii) Free Level 2 US stock market data
(iiv) Free Level 1 Singapore Market Data
(v) Free Level 1 China A-share market data
(vi) 1 Year commission-free for SG market (includes only stocks, etfs and reits) (vii) Moomoo Cash Plus 5.8% p.a. Guaranteed Returns (Max. cumulative of S$80K subscription, valid for 30 days only)
New users will have to subscribe to any funds under Moomoo Cash Plus to enjoy 30-day 5.8% p.a.. For details, please refer to here.
Reward 2:
Customers who have deposited a cumulative amount of S$2,000 / US$ 1,525 / HK$ 12,000 before 31/10/2023, 11:59 AM SGT will receive 28,000 GrabReward Points.
GrabRewards Points will be reflected in your Grab account app once Moomoo SG verifies the account eligibility.
Reward 3:
Please note that customers who have deposited a cumulative amount of at least S$3,000 (or equivalent currencies) before 31/10/2023, 11:59 AM SGT will receive 3 x 1-for-1# TSLA Fractional Shares worth around US$60. (^Worth S$80 based on conversion rate of 1.36 on 22/08/2023). The reward value will fluctuate based on market conditions. This campaign has nothing to do with any company and its affiliates that are rewarded with shares.
# To qualify for 1-for-1, perform 1 buy trade and get 1 TSLA fractional share (0.08 TSLA fractional share worth US$20 as of 30/08/2023). Please note that the final rewards worth in value will fluctuate according to market conditions.
Buy trade is defined as the action of buying stocks, ETFs or funds only. Selling of stocks, ETFs or funds is not considered as a buy trade. The minimum trade amount per transaction needs to be at least S$1.
To receive the TSLA Fractional shares, user needs to deposit and maintain daily assets (cash, stocks and other assets included) of S$3,000 (or equivalent currencies) for 30 days. Due to stock price fluctuations, the total asset value is allowed to drop by 30% from the stated amount. If you have any questions, please contact our online customer service team. This campaign has nothing to do with any company and its affiliates that are rewarded with shares.
Reward 3 and Reward 4 are stackable.
Reward 4:
Please note that customers who have deposited a cumulative amount of at least S$10,000 (or equivalent currencies) before 31/10/2023, 11:59 AM SGT will receive 10 x 1-for-1# TSLA Fractional Shares worth around US$200. (^Worth S$270 based on conversion rate of 1.36 on 22/08/2023). The reward value will fluctuate based on market conditions. This campaign has nothing to do with any company and its affiliates that are rewarded with shares.
# To qualify for 1-for-1, perform 1 buy trade and get 1 TSLA fractional share (1 x 0.08 TSLA fractional share worth US$20 as of 30/08/2023). Please note that the rewards worth in value will fluctuate according to market conditions.
Buy trade is defined as the action of buying stocks, ETFs or funds only. Selling of stocks, ETFs or funds is not considered as a buy trade. The minimum trade amount per transaction needs to be at least S$1
To receive the TSLA Fractional shares, user needs to deposit and maintain daily assets (cash, stocks and other assets included) of S$10,000 (or equivalent currencies) for 90 days. Due to stock price fluctuations, the total asset value is allowed to drop by 30% from the stated amount. If you have any questions, please contact our online customer service team. This campaign has nothing to do with any company and its affiliates that are rewarded with shares.
Reward 3 and Reward 4 are stackable.
 

Frequently Asked Questions - New Users

1.How do I get my GrabReward Points?
1.New users who successfully completed the task will be issued with the GrabRewards Points to their Grab account, within 15 working days after end of Campaign Period, tagged to the Grab-registered mobile number provided at account opening.
 
2.How do I get 1 Year Commission-Free for SG Market?
1.The 1 year commission-free card for SG market will be issued to "Coupons" on the app.
2.The 1 year commission-free card will be used automatically, you will be able to enjoy free commission for SG market (includes only stocks, etfs & reits) when trading.
 
3.How do I get 5.8% p.a. Guaranteed Returns?
1.New users who make their initial deposit of any amounts after 31 August 2023, 12:00 PM SGT can enjoy a 30-day 5.8% p.a. on any funds of Moomoo Cash Plus. The maximum subscription amount into any funds under Moomoo Cash Plus for this campaign is S$80,000 for each user. Minimum subscription amounts of S$0.01/US$0.01.
2.During a negative 7-day yield period, the position in either funds invested will be liquidated. Users will still be entitled to the full 5.8% p.a.cash rewards guaranteed by Moomoo SG.
 
4.How do I get 1-for-1 TSLA Fractional Shares (NASDAQ: TSLA)?
1.Deposit a cumulative amount of at least S$3,000 and perform at least 1 buy trade to receive 1 x 1-for-1 TSLA Fractional Shares. You may also perform 3 buy trades to receive 3 x 1-for-1 TSLA Fractional Shares. Subsequently, you may deposit at least S$10,000 and perform a total of 13 buy trades to receive a maximum of 13 x 1-for-1 TSLA Fractional Shares.
2.After the conditions are met, you will need to click "Claim" on the landing page and the corresponding TSLA Fractional Shares (NASDAQ: TSLA) will be issued to [ME]>[My Reward].
3.The first 3 TSLA fractional shares will remain frozen until the assets have been maintained for 30 days and the subsequent 10 TSLA fractional shares will remain frozen until the assets have been maintained for 90 days. Upon satisfying the designated conditions, these TSLA fractional shares will be automatically unfrozen and deposited into your Moomoo SG universal account.
 
5.What is the value of 1 TSLA Fractional Share (NASDAQ: TSLA)?
1 Tesla fractional share = 0.08 fraction of 1 Tesla share which is equivalent to USD20 (as of 30/8/2023, 1 Tesla Share is at USD257). Please note that the final rewards worth in value will fluctuate according to market conditions.
 
6.I opened a Moomoo SG universal account before the campaign period, but I have not yet deposited funds. Am I still eligible for this event?
Existing users who have successfully opened a Moomoo SG universal account before 12:00 PM SGT on 31 August 2023 and have not successfully deposited any amount into their Moomoo SG universal account will be eligible to receive deposit rewards.
 
7.I deposit other equivalent currencies, is it possible?
You can only deposit in the following currencies: SGD, USD & HKD.
For Reward 2: S$2,000 / US$ 1,525 / HK$ 12,000
For Reward 3: S$3,000 / US$ 2,288 / HK$ 18,000
For Reward 4: S$10,000 / US$ 7,625 / HK$ 60,000
 
8.How to qualify for 5.8% p.a. guaranteed returns reward?
Moomoo SG offers a 30 days 5.8% p.a. guaranteed return on any selected funds of Moomoo Cash Plus. The minimum subscription amount is S$1 and the maximum subscription amount is S$80,000. Clients may choose to invest in their preferred money market fund.
Moomoo SG will cover the difference to ensure that eligible clients receive a guaranteed return of a 5.8% p.a.
For example:
If you accumulate a net deposit of S$30,000 you can enjoy a 30-day 5.8% p.a. return reward. The maximum subscription amount is S$80,000 for this campaign, which gives a reward of up to S$380.
You can subscribe to either USD Cash Plus or SGD Cash Plus. The maximum subscription amount for USD Cash Plus is $60,000. The maximum subscription amount for SGD Cash Plus is S$80,000.
 
9.When does the 30 days begin?
The 30 days term will begin upon your first subscription into USD/ SGD Cash Plus. For example, if you subscribed to Cash Plus on 1/9/2023, your last day will be 30/9/2023.
 
10.When do I need to complete my trading tasks?
Once you have registered and fulfilled the deposit tasks on the event page, you must complete the designated number of buy-in transactions within the 30-day period. 5.8% p.a. daily extra returns is only calculated when you have completed the required number of buy-in transactions. Otherwise, you will not qualify for the extra returns.
 
11.How is the extra 5.8% p.a. return calculated?
Daily Extra Return = Daily Holding * (5.8% – Daily Yield of the Cash Plus Fund Selected by the Client) * 30 / 365. The total extra returns will be credited to your Moomoo SG universal account in a lump sum as a cash reward within seven business days after the end of the 30-day period.
 
12.Do I need to complete the subscription on the event page?
No, you do not need to complete the subscription on the event page. Once you have registered and completed the deposit tasks, you can purchase Cash Plus through any entrance to receive the extra returns. Please note that the daily extra returns will only be given if you have completed the required buy-in trades.
 
13.Can I withdraw my money at any time?
You can redeem your investment in the fund at any time, but the 30-day extra return period will not be paused. Purchasing activates the 30-day period with a 5.8%p.a. guaranteed return, and you can redeem or increase your position to the maximum subscription at any time during this period. After 30 days, the guaranteed return period ends.
 
14.Can I subscribe again after full redemption?
Your initial subscription activates the 30-day extra return period, which continues to count down even after selling your position. As long as you are still within the 30-day period, you may subscribe again and take advantage of the remaining extra return period.
 
15.What happens when the 30-day extra return period ends?
When the 30-day extra return period ends, you will no longer enjoy the extra returns, but you can continue to receive earnings from the fund itself. The extra returns will be credited to your account within seven business days after 30 days of your initial order.
 
16.What happens if the selected funds generate negative returns?
During times of negative returns for seven consecutive days, the fund will be automatically liquidated. However, Moomoo SG will still provide you with the guaranteed return of 5.8% p.a., 30-day period.
 
17.Which funds are included in the 5.8% p.a. returns?
The two eligible funds are CSOP USD Money Market Fund and Fullerton SGD Cash Fund.
 
18.Other promotions 
Invitation rewards, see here . 
 

Conditions and Disclaimers

1. The terms & conditions, rewards and offers in this campaign are provided by Moomoo Financial Singapore Pte Ltd ("Moomoo SG), a wholly-owned subsidiary of Futu Holdings. To participate in this promotion, investors need to read carefully and promise to agree to the above terms and conditions. Moomoo SG has the final decision on the eligibility of participants in this promotion. 
2. Moomoo SG reserves the right to: (i) modify, add or delete these terms and conditions (including qualifying screening criteria and qualifying terms and conditions) at any time without prior notice to the client, at the final discretion, Once effective, all participants must comply. (ii) the right to change, withdraw or delete any preferential terms without disclosing reason and without compensation or compensation. Moomoo SG determines all details of this offer and is binding on all participants. 
3. The fee adjustment such as the US stock commission-free fee is applicable to Singapore citizens; or non-Singapore citizens, but residing in Singapore and having a valid Singapore address, that is, the bill or bank statement within the past 3 months can be provided when the account is opened. Proof of Singapore address, or Singpass residential address in Singapore (if using Singpass for account opening); or other eligible clients confirmed by Moomoo SG. This fee adjustment applies only to individual customers. Moomoo SG reserves the right to change to whom this fee adjustment applies (Eligible Clients).
4. This offer is only applicable to eligible new customers. The registration application is subject to approval, and users who meet the account opening conditions will be successfully approved and registered. This account opening promotion bonus is only applicable to universal accounts of Moomoo Financial Singapore Pte. Ltd. (hereinafter referred to as "Moomoo SG"). 
5. Telephone, internet and other charges that may arise are borne by the participant. 
6. You can open only one universal account with Moomoo SG and agree to all the existing terms and conditions in the Client Agreement and the terms and conditions of this campaign or any other promotion, event or campaign. If your universal account at Moomoo SG shows signs of fraud, abuse or suspicious activity, such as the use of multiple accounts, Moomoo SG may unilaterally cancel your share awards and limit your access to future promotions . Please note that Moomoo SG does not allow anyone to open a trading account on behalf of another person (i.e. we do not allow non-beneficial owners to open an account). This requirement is also stated in the account opening process and in the statement. If you are not the ultimate beneficial owner of the account, please do not open a trading account. 
7. Each user/device, regardless of mobile phone or computer, is limited to only one set of account opening bonus, deposit bonus and referral bonus. The same user can only be successfully invited once, the same moomoo account, the same mobile phone number, and the same device are regarded as the same user. 
8. If the customer does not meet all the stipulated conditions of this promotion, Moomoo SG will retain the cancellation of the US stock market 0 commission trading, free stock and free Level 2 US stock market data and Level 1 Singapore market data rights, Moomoo SG will charge the normal fee. 
9. In Singapore, investment products and services available through the moomoo app are offered through Moomoo Financial Singapore Pte. Ltd., regulated by the Monetary Authority of Singapore (MAS). Mmoomoo is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Neither shares received through this campaign nor a particular security in communications or information related to this campaign constitute an invitation to a security or a recommendation to buy, sell or hold that security. Moomoo SG does not provide investment advice and does not recommend any securities or transactions. 
10. If you would like to use our commission calculator, please visit here . For more fee details, please visit here . 
11. In the event of any inconsistency between these Terms and Conditions and any advertising, promotional, publicity and other materials relating to or in connection with this campaign/promotion, these Terms and Conditions shall prevail.
12. Moomoo SG shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the campaign/promotion and/or redemption or use of the prize howsoever arising, including but not limited to, fulfilment of the prize(s), any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, termination or suspension by Moomoo SG of this Contest shall not entitle any party to any claim or compensation against Moomoo SG for any and all losses or damage suffered or incurred as a direct or indirect result of the act of cancellation, termination or suspension.
13. Any trademarks, graphic symbols, logos or intellectual property contained in any materials used in connection with this campaign/promotion, in particular those relating to the campaign/promotion prizes, are the property of their respective owners. Moomoo SG is not providing any financial advice, endorsements or sponsorships to their products or services.
14. No content herein shall be considered an offer, solicitation or recommendation for the purchase or sale of securities, futures, or other investment products. All types of investments are risky and investors may suffer losses. All information and data on the website are for reference only. Past performance does not guarantee future results. This promotion does not take into account your investment objectives, financial situation or financial needs.
15. This advertisement has not been reviewed by the Monetary Authority of Singapore.