Moomoo Singapore Help Center-MooFest 2024 Terms & Conditions -- June to July 2024
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MooFest 2024 Terms & Conditions -- June to July 2024

These terms and conditions ("Terms and Conditions") shall apply to MooFest 2024 ("Event") Event Activities ("Activities") organised by Moomoo Financial Singapore Pte. Ltd. ("Moomoo SG"), a subsidiary of Futu Holdings Limited ("Organiser").

 

Registration Period

3 June 2024 - 5 July 2024

 

Tickets Eligibility

Early Bird Special: Free Registration for ALL (new & existing users) until 7/6/2024 18:00 hrs.

From 7/6/2024 18:01hrs, the following conditions will apply:

New users who have never registered, registered users who have never opened a Moomoo SG universal account or registered users who have opened a Moomoo SG universal account but have not deposited funds before 18:00PM SGT on 7/6/2024 can redeem for a free ticket upon registration of a valid moomoo ID. 

Existing Users who have opened a Moomoo Singapore Universal Account ("Moomoo SG Account") and have made a deposit in the Moomoo SG Universal Account before 7/6/2024 18:00PM SGT, are eligible to register for the Event with 1,000 moomoo points. Once the ticket has been redeemed, there is no refund of points. Users with insufficient points balance can complete other tasks in-app to earn more points.

6,000 tickets are available and are issued on a first come first registered basis. Once all tickets are redeemed, registration will close.

Each moomoo ID is limited to one ticket. No transfer of tickets is allowed. You will receive an in-app push notification and will need to input your email address to receive an email confirming your successful registration.

This physical event is open to Singapore residents only. 

 

6 July 2024 MooFest Event Day

Event Details

Date: 6 July 2024,
Time: 9am - 6pm SGT
Venue: Suntec Convention Centre, Hall 405

Check-in Period

6 July 2024 "Event Day"

Check-in Eligibility

1.You would already need to have successfully registered for MooFest 2024 to get a ticket.
2. On Event Day, head to Suntec Convention Centre, Hall 405.  
  Step 1: Open your moomoo app and tap on bull icon on top left corner and tap on "Scan". 
  Step 2: Scan QR code located at event venue to check in

Rewards

Upon successful check-in, 2 x S$10 stock cash coupons and 2 x S$10 fund cash coupons will be issued by the system.
1. Stock cash coupons are valid for 7 days and can be used for any stocks/ETF in SG, US, and HK markets only. A minimum investment of S$3000 is required per order.
2. Fund cash coupons are valid for 7 days and can be used for any funds (excluding Cash Plus). A minimum subscription of S$3000 is required.

MooFest Event Exclusive Promotion

1.1 New User Promotion

Task

Rewards

MooFest Exclusive Rewards

Successfully opened Moomoo SG universal account & Deposit S$100

 

Reward 1

(i) Lifetime commission-free in the U.S. stock market*

(ii) 1 Year commission-free for SG market (includes only stocks, etfs and reits) (iii) Commission-free on US options for up to 100 contracts every month (up till 31/08/2024)

(iv) Free Level 2 US stock market data for life (worth US$6.99/month).

(v) Limited time access to free Level 2 SG Market Data (worth US$69.99/month). Effective till 31/12/2024.

(vi) Free Level 1 Hong Kong market data (worth US$9.90/month)

(vii) Free Level 1 China A-share market data (xi) Moomoo Cash Plus 6.8% p.a. Guaranteed Returns worth up to S$447 (Applicable to the first S$80,000/US$60,000 subscription, valid for 30 days only)

(i) S$20 Cash coupons (S$2 daily for 10 days)

 

Deposit a cumulative amount of at least S$3,000 before 23/7/2024 at 9:59 PM ** , complete 3 cumulative buy trades and redeem rewards before 9:59PM SGT on 30/7/2024. Maintain assets for 30 days.

 

Reward 2

(i) Receive 1 x Stock Bundle#: AAPL, NVDA TSLA, SE, NIO (worth S$70)

 

(i) S$60 Cash coupons (ii) 1 x Game coupon

 

Deposit a cumulative amount of at least S$10,000 before 23/7/2024 at 9:59 PM **, complete 8 cumulative buy trades and redeem rewards before 9:59PM SGT on 30/7/2024. Maintain assets for 90 days.

 

Reward 3

(i) Receive 3 x Stock Bundle#: AAPL, NVDA TSLA, SE, NIO (worth S$210)

 

(i) S$80 Cash coupons (ii) 2 x Game coupon

Deposit a cumulative amount of at least S$100,000 before 23/7/2024 at 9:59 PM **, and redeem rewards before 9:59PM SGT on 30/7/2024. Maintain assets for 90 days.

 

Reward 4

(i) Receive 1 x AAPL share# (worth S$243)

 

(i) S$80 Cash coupons (ii) 3 x Game coupon

#Stocks are given in fractional value of US$10 per share. As of 29/2/2024 share price, AAPL is valued at US$181.42.

The 5 US fractional shares from the Stock Bundle are selected based on the top 5 traded stocks on the moomoo platform 3 months prior from 19/09/2023.

The promotion is in no way sponsored, endorsed or administered by, or affiliated with Nvidia, Tesla, Apple, Sea, NIO and their subsidiaries.

All logos and brands referenced on the website are for identification purposes only and remain the property of their respective owners and do not represent endorsements of any kind.

Asset frozen/maintenance period is considered from the time rewards are credited into the Moomoo SG Universal account.

**Campaign period may be extended subjected to Moomoo SG's discretion.

* Other fees related to U.S. stocks, such as regulators, exchanges, and upstream institutions, may still be charged. Unless otherwise specified, U.S. stocks refer to stocks and ETFs listed on U.S. exchanges. If the user enjoys this fee and discount, it cannot be used in combination with other rates. 

Although transactions are commission-free during the promotion period, please note that platform fees are charged per order. This is to enable Moomoo SG to continue to improve the user experience, such as improving our technology, providing free market data, creating better analytical tools to improve our platform so that we can serve our users better.  Moomoo SG also charges other fees such as GST and regulatory fees.

For full T&Cs, please visit https://www.moomoo.com/sg/support/topic5_128.

1.2 Existing User Promotion

Tasks*

Rewards

MooFest Exclusive Rewards

Remarks

Register before 23 July 2024, 9:59PM SGT. After successful registration, the following conditions must be met:

• The final net deposit during the 5-day deposit period shall be at least S$10,000*

• During the 30 day net deposit maintenance period, the daily net deposit shall be at least S$10,000*

• S$30 Stock Cash coupon x 1 (Total Value: S$30)

• 1 x Game Coupon

• May be used across US HK & SG market, with no currency restrictions.

• The minimum buy-trade amount is S$300.

Register before 23 July 2024, 9:59PM SGT. After successful registration, the following conditions must be met:

• The final net deposit during the 5-day deposit period shall be at least S$30,000*

• During the 30 day net deposit maintenance period, the daily net deposit shall be at least S$30,000*

• S$30 Stock Cash coupon x 3 (Total Value: S$90)

• 2 x Game Coupons

• May be used across US HK & SG market, with no currency restrictions.

• The minimum buy-trade amount is S$300.

Register before 23 July 2024, 9:59PM SGT. After successful registration, the following conditions must be met:

• The final net deposit during the 5-day deposit period shall be at least S$60,000*

• During the 30 day net deposit maintenance period, the daily net deposit shall be at least S$60,000*

 

• S$30 Stock Cash coupon x 5 (Total Value: S$150)

• 3 x Game Coupons

• May be used across US HK & SG market, with no currency restrictions.

• The minimum buy-trade amount is S$300.

MOOFEST Exclusive Task

Deposit fresh fund of at least S$100,000* on-site at MooFest (6 July 2024, 9:00AM to 6:00PM SGT)

• Maintain your S$100,000 deposit for at least 30 days.

• Non-stackable from previous tiers & available only at MooFest 2024.

• S$30 Stock Cash coupon x 8 (Total Value: S$240)

• 3 x Game Coupons

• May be used across US HK & SG market, with no currency restrictions.

• The minimum buy-trade amount is S$300.

Note: Reward 1, 2 & 3 is only applicable for existing users who have not participated in the "I Also Can" event (20/6/2024 at 10:00PM SGT to 23/7/2024 at 9:59PM SGT).

For full T&Cs, please visit https://www.moomoo.com/sg/support/topic5_970.

 

Moofest "Lucky Drop Game" at Moomoo Promotion Zone

Lucky Drop Game

These terms and conditions (「Terms and Conditions」) shall apply to the Moofest 2024 「Lucky Drop Game」 (「Campaign」) organised by Moomoo Financial Singapore Pte. Ltd. (「Moomoo SG」).

Activity Period

This Activity will be held between 6 July 2024, 8:00am to 6:00pm SGT, both timings inclusive (「Activity Period」).

The Event will take place solely at the offline event, Moofest 2024 (「Event」), and is applicable only to attendees of this event (「Participants」). Online attendees of this event shall not be eligible to participate.

 

Entries and Participation

To participate in this activity, complete the following tasks during the activity period:

 

  Eligibility For New Users

  New users who have never opened a Moomoo SG universal account and/or deposited funds before 8:00am SGT on 6 July 2024.

New User TasksNo. of Game Coupons
1. Open an account & Deposit S$1000 Game Coupon
2. Deposit at least S$3,0001 Game Coupon
3. Deposit at least S$10,0002 Game Coupons
4. Deposit at least S$100,0003 Game Coupons
Note: Game chances are stackable and promotion is one-off.

 

  Eligibility For Existing Users

  All existing users of Moomoo SG.

Existing User TasksGame Chances
1. Deposit at least S$10,000 fresh fund1 Game Coupon
2. Deposit at least S$30,000 fresh fund2 Game Coupons
3. Deposit at least S$60,000 fresh fund3 Game Coupons
3. Deposit at least S$100,000 fresh fund
(Non-stackable from previous tiers & available only at MooFest 2024)
3 Game Coupons
Note: Game chances are stackable and promotion is one-off.

 

b. Game coupons earned shall be used for the sole purpose of participating in the activity during the activity Period and shall not be exchangeable for cash, credit or any other item, in part or in whole. Once the activity period has ended, it will no longer be deemed valid for gameplay.

c. Participants of this activity are not guaranteed a prize.

d. The following are the prizes that are made available to participants of this activity:

Lucky Drop Game

Eligibility: 1 Game coupon entitles 1 gameplay which the person may only drop 1 ping pong ball.

Lucky Drop Game
RewardsHole Number
Moomoo Plush Pendant5, 10, 11
Moojesty3, 6, 9
Moomoo Umbrella2, 12
Moomoo Cow-shion1, 7
Better Luck Next Time!4, 8

Prize is randomised and player is not guaranteed a prize should the ping pong balls fall in hole 4 or 8 "Better Luck Next Time!". Prizes are on first-come-first-serve basis and whilst stocks last.

 

Lucky Drop Game - Golden Hour

Eligibility: 1 Game coupon entitles 1 gameplay which the person may only drop 1 ping pong ball.

Game rule: Game coupon holders may form a queue 15 mins before the start of the Golden Hour. The 1st person in line will be able to play once by dropping the ping pong ball and subsequent person queueing may play until/ unless 1 person has already capture the stock in the Lucky Drop Game.

Note: During golden hour, ball & hole no. 8 will become the stock prize until 1 person has captured the stock.

Free stock will be given during golden hour at the stipulated time:

TimeGolden Hour - Free Stock!Hole NumberWorth*
11:00amIntel (INTC)8S$41
1:00pmIntel (INTC)8S$41
2:30pmTesla (TSLA)8S$268
3:45pmIntel (INTC)8S$41
4:45pmApple (AAPL)8S$285

*Stock prices are stated as of 28 June 2024. Conversion rate is at US$1 = S$1.35.

Stock rewards value may fluctuate based on market conditions. Prize is randomised and player is not guaranteed a prize should they miss. Prize is given on a first-come-first-serve basis and whilst stocks last.

 

Goodie Bag

Goodie bags are limited to the first 1,500 participants who have registered and check-in at the event at Suntec Convention Centre, Hall 405 between 9am - 6pm SGT.

 

Moo Quest

Visit the below booths and perform different activities to collect stickers to complete the game card provided at check in. First 1500 who finished the quest can redeem for a moomoo inflatable neck pillow at the Redemption Zone.

  1. CSOP Asset Management

  2. AlphaInvest

  3. Cboe Global Markets

  4. Societe Generale

  5. Fullerton Fund Management

  6. Dollars & Sense

  7. China Universal Asset Management

  8. Macquarie Group

  9. SIAS

  10. Japan Exchange Group

  11. Moomoo Promotion Zone

  12. Moomoo Interactive Booth

 

Interactive Game @ Main Stage at 11.30am & 3.15pm All audiences will scan a QR code to participate in a quiz via Sli.do. A total of 10 questions will be asked. Users will be required to input their legal name in Sli.do quiz in order to participate in the game. Top 3 winners who get the highest scores will win the following prizes:

11.30am Quiz Prizes

1st prize - iPad 256GB Wi-Fi

2nd prize - Disney (DIS) Share

3rd prize - Starbucks (SBUX) Share

3.15pm Quiz Prizes

1st - iPhone 15 Pro 128GB

2nd - Taiwan Semiconductor (TSM) Share

3rd - Nike (NKE) Share

Winners will need to show the winning screen to host on stage in order to collect the prize.

 

Social Media MooFest 2024 Giveaway

To qualify, from 6 July 09:00 SGT to 18:00 SGT:

  1. Follow any Moomoo SG social media channels

  2. Take a picture at MooFest 2024

  3. Post it on any social media channel and tag us and add #moofest24, #moomoosg

  4. Show the post to our staff at the redemption booth to redeem for a free Moomoo Kisslock Purse.

Limited to the first 200 participants on a first-come-first-served basis. 1 participant can only redeem one free gift.

Moo Community MooFest 2024 Giveaway

To qualify, from 6 July 09:00 SGT to 18:00 SGT:

  1. Share their MooFest 2024 learnings with in-app community members via this discussion thread

  2. Show the post to our staff at the redemption booth to redeem for a free Moomoo stress ball

Limited to the first 200 participants on a first-come-first-served basis. 1 participant can only redeem one free gift.

 

Lucky Draw Prizes & Timings

 

Main Stage

Time (SGT)

Lucky Draw Prizes

9.50am

 

FUTU share X 3 winners

S$100 TADA Ride Hailing Vouchers X 1 winner

1:35pm

Coca Cola (KO) Share X 3

EMPIRE Prestige Luxury Massage Chair X 1

5:10pm

Grand Lucky Draw*

Apple (AAPL) Share X 1 winner

Spotify (SPOT) Share X 1 winner

Microsoft (MSFT) Share X 1 winner

S$1,200 Worth of Flightgift Vouchers by Jetpac X 1 winner

Yacht Trip by Zen Sea Yacht Charters X 1 winner

 

How to participate in the lucky draw?

Users who have registered and checked-in for MooFest 2024 at Suntec Convention Centre on event day will be added to the lucky draw participant list. The prizes will be drawn using a name picker tool and the selected moomoo ID will be announced during each time slot on screen. Winner must be present in person to receive the prize otherwise the prize will be forfeited and we will redraw for the next winner. Winner must show his moomoo ID for verification. Each person is only entitled to win 1 prize and the winner will be removed from the next lucky draw participant list, except for Grand Lucky Draw.

 

*How to participate in the Grand Lucky Draw?

  1. User must complete the Moo Quest game card by visiting all the booths stated in card.

  2. User needs to drop the completed game card into a box provided at the Moomoo Redemption Zone to participate in the Main Stage Grand Lucky Draw before 5pm SGT on 6 July.

  3. The winner will be drawn from the box on the main stage.

  4. The winner must be physically present to win the Grand Lucky Draw prizes. Otherwise, the prize will be forfeited and we will redraw for the next winner.

  5. Winner must show his ID for verification.

  6. For Grand Lucky Draw, the winner can be a repeated winner if he/she has already won prizes from earlier lucky draws.

 

Disclaimers

  1. The terms and conditions, rewards and offers in this campaign/promotion (“Campaign/Promotion”) are provided by Moomoo Financial Singapore Pte. Ltd. ("Moomoo SG”), a wholly-owned subsidiary of Futu Holdings Limited. By participating in this Campaign/Promotion, you undertake to have carefully read and agree to be bound by the terms and conditions of this Campaign/Promotion (“Terms and Conditions”), as well as the terms and conditions of the existing Client Agreement. Moomoo SG has the final decision on the eligibility of participants in this Campaign/Promotion.

  2. Moomoo SG reserves the right to: (i) amend these Campaign/Promotion Terms and Conditions at any time without prior notice to you, and (ii) change, withdraw or terminate any offer or reward without disclosing the reason and without making compensation or remuneration. Any adjustments or decisions made by Moomoo SG in connection with this Campaign/Promotion shall be binding on all participants.

  3. You shall be responsible for any telephone, internet and other charges that may be incurred.

  4. Currently, Moomoo SG limits sign-ups to a limited group of nationalities. Please click on the drop-down box during your account opening process to see if your nationality is available on the list.

  5. You can only open one universal account with Moomoo SG. Moomoo SG does not allow one person to open a universal account on behalf of another person (i.e. non-beneficial owners are not allowed to open accounts). Please do not open the universal account if you are not the ultimate beneficial owner. If your universal account shows signs of fraud, abuse, or suspicious activity, such as the use of multiple accounts or devices, Moomoo SG may, at its sole discretion, confiscate your reward entitlements and limit your opportunities to participate in future Campaign/Promotion.

  6. Each device, whether mobile or computer, can only receive one set of account opening bonus, deposit bonus and/or referral bonus. The same user can only be invited once. The same moomoo account, the same mobile phone number, and the same device are all regarded as representing the same user.

  7. In Singapore, the investment products available through the moomoo app are offered by Moomoo Financial Singapore Pte. Ltd., a dealer licensed by the Monetary Authority of Singapore. Moomoo SG is a licensed entity registered with the Monetary Authority of Singapore (MAS) (License No..CMS101000). The moomoo App is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Nothing in connection with this Campaign/Promotion shall be construed as an offer, invitation or recommendation to buy or sell securities, futures or other investment products. Moomoo SG does not provide investment advice and does not recommend any securities or transactions. All types of investments involve risk, and you may suffer losses. All information and data on the webpage are for informational purposes only. Past performance is no guarantee of future results. This Campaign/Promotion does not consider your investment objectives, financial situation or financial needs.

  8. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, promotional and other materials relating to or in connection with this Campaign/Promotion, these Terms and Conditions shall prevail.

  9. Moomoo SG shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the Campaign/Promotion and/or redemption or use of the prize/rewards howsoever arising, including but not limited to, fulfilment of the prizes/rewards, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, suspension or termination by Moomoo SG of this Campaign/Promotion shall not entitle any party to any claim or compensation against Moomoo SG for any and all losses or damage suffered or incurred directly or indirectly resulting therefrom.

  10. Any trademarks, graphic symbols, logos or intellectual property contained in any materials relating to this Campaign/Promotion, particularly in connection with the rewards/prizes, are the property of their respective owners. Moomoo SG does not provide any financial advice, endorsement or sponsorship of its products or services.

  11. This Campaign/Promotion is not eligible to users whose names are on the "Moomoo SG Event Participation Ban List". If a user repeatedly violates safety rules of Moomoo SG, their name will be added to the "Moomoo SG Event Participation Ban List".

  12. This advertisement has not been reviewed by the Monetary Authority of Singapore.

  13. If you have any questions, please contact our online customer service team.