HSBC is one of the world's top banks and financial services institutions. With the aim of opening up global opportunities, we are determined to be the preferred international financial partner for our customers. In 2024, HSBC will serve approximately 41 million customers worldwide through a global business network spread across 58 countries and regions. Our clients include individual depositors and investors, as well as large global corporations, governments and international organizations. The Group aims to connect customers with business opportunities and help them implement their ambitions. In 2024, we will serve our customers through our three global businesses, focusing on driving growth in areas where HSBC has unique capabilities and significant opportunities. The 2024 business category results are presented on this basis. Wealth Management and Personal Banking Wealth management and personal banking services help millions of customers handle their daily finances, manage, protect and grow their wealth. Commercial finance Our global network and expertise help local and international businesses around the world realize their potential. Global banking and capital markets The global banking and capital markets business provides comprehensive financial services and products to corporate, government and institutional customers. Since January 1, 2025, the Group has implemented a new organizational structure aimed at consolidating the strong development of recent years, promoting future success, and fully unleashing the Group's potential. hongkong Being an industry leader in Hong Kong's native market is a significant advantage of HSBC's business and continues to be our top priority strategy. UK Our UK segregated bank has a leading position in the UK market and continues to be a key pillar of the Group's strategy. Corporate and institutional financial management Our newly established corporate and institutional financial management business is a market leader in the two categories of cross-border transaction banking and capital market business, which combines commercial and commercial finance services outside the UK and Hong Kong, as well as global banking and capital markets business. International wealth management and financial excellence This business integrates wealth management development services from Hong Kong and outside of the UK, global private banking, and investment management and insurance businesses. Group Operations Committee In line with the new organizational structure, we have established a new Group Operation Committee composed of 12 members to replace the Group Executive Committee with 18 members and become the Group's main decision-making committee. The Group's functional divisions are also being adjusted to support the new business structure. HSBC values: HSBC's values clearly define who we are as a company and play a key role in our long-term success. We value differences, we succeed together, we take responsibility, and we must fulfill our mission. Relevant groups: Building strong relationships with relevant groups helps us implement strategies in line with long-term values and operate our business in a sustainable way. HSBC's relevant groups include employees, customers, shareholders, regulators, residents of the communities we serve, and everyone who lives with us on this planet. These relationships are intricate and overlap. Many of our employees are HSBC customers and shareholders, and our commercial customers are often suppliers. Adhering to the purpose of the Group, we are committed to creating value for our customers and shareholders. HSBC is large and has a wide global network, which means that our actions will have a huge impact. We are committed to operating our business in a responsible manner with an eye to long-term development. This is the key to implementing the Group's strategy.