Our purpose Helping people plan for the future with confidence Our purpose is to help people reduce the risks in their lives and deal with their biggest financial concerns. We provide the freedom to face the future with confidence. Our Capabilities solutions When our customers face life's greatest financial challenges, we provide them with solutions. We consistently develop our product portfolio, designed around the needs of our customers to reassure them, whether it's saving for retirement or insuring for the risk of illness, death, or major life events. repartition Distribution plays a key role in our ability to attract, attract, and retain customers around the world. Building and diversifying our distribution capabilities, including adding digital tools, helps ensure we take full advantage of the opportunities available to us in every market. Growth investment We focus on strategic investments in long-term opportunities and capabilities to drive future growth and value for our stakeholders. We invest to improve relationships with customers and distributors, create innovative products, improve our operating platforms, and seize new opportunities and build new relationships. We invest in digital capabilities to empower our distributors and improve customer service. risk management We create value by selectively taking risks that can be fully rewarded and can be appropriately quantified and managed. Balance sheet strength and proactive risk management enable us to deliver on our promises to our customers and create long-term value for our stakeholders. customer service Customers are at the heart of our strategy. We actively listen to new and existing customers to understand and respond to their changing needs. This allows us to tailor financial solutions to different groups, whether young or middle-aged people or people in retirement. We're expanding our digital infrastructure to enhance our customer experience. How We Benefit Our Stakeholders We generate financial benefits for investors and economic and social benefits for our customers, employees, and the communities in which we operate. patrons Through our high-quality products, extensive distribution and innovative approach, we provide value and service to our customers. investors Our focus on structured growth opportunities and diligent execution means we have the ability to continue to achieve profitable growth. employees We provide an environment of equal opportunity, equal career potential, and rewards that enable us to attract and retain high-quality talent to implement our strategies. neighborhoods We support the communities where we operate through investments in business and infrastructure, taxes, and community support activities.