JD Logistics Group: Becoming the World's Most Trustworthy Supply Chain Infrastructure Service Provider The JD Group began building its own logistics in 2007, and the JD Logistics Group was formally established on April 25, 2017. JD Logistics is China's leading technology-driven supply chain solutions and logistics service provider. With the mission of “technology driven, leading the world's efficient circulation and sustainable development”, JD Logistics is committed to becoming the world's most trustworthy supply chain infrastructure service provider. JD Logistics has established six highly collaborative networks, including warehousing networks, integrated transportation networks, distribution networks, large cargo networks, cold chain networks and cross-border networks. The scope of services covers almost all regions, towns and people in China. It has not only established trusting relationships between Chinese e-commerce and consumers, but has also redefined logistics service standards through time-limited products and door-to-door services such as 211 time-limited delivery. In 2020, JD Logistics helped about 90% of JD's online retail orders achieve same-day and next-day delivery, and customer experience continues to lead the industry. As of December 31, 2020, JD Logistics operated more than 900 warehouses nationwide, including the cloud warehouse area, and the total storage area managed by JD Logistics was about 21 million square meters. JD Logistics's service products mainly include warehousing and distribution services, express delivery services, bulky goods services, cold chain services, cross-border services, etc. Its integrated business model can meet the supply chain needs of all customers in one stop, help customers optimize inventory management, reduce operating costs, and efficiently redistribute internal resources, so that customers can focus on their core business. In 2020, JD Logistics provided services to more than 190,000 enterprise customers, forming an integrated supply chain solution for the differentiated needs of various industries such as FMCG, clothing, home appliances, home, 3C, automobiles, fresh food, etc. JD Logistics has always attached importance to the important role of technological innovation in enterprise development. Based on underlying technologies such as 5G, artificial intelligence, big data, cloud computing and the Internet of Things, JD Logistics is continuously improving its capabilities in automation, digitalization and intelligent decision-making. It not only greatly improves efficiency in warehousing, transportation, sorting and distribution through automated handling robots, sorting robots, intelligent couriers, etc., but has also independently developed storage, transportation and order management systems to support the comprehensive digitization of customer supply chains. Through proprietary algorithms, JD Logistics can achieve decisions in the fields of sales forecasting, product distribution planning, and supply chain network optimization. With these proprietary technologies, JD Logistics has built a comprehensive intelligent logistics system to automate services, digitize operations, and make intelligent decisions. As of December 31, 2020, JD Logistics is operating a total of 32 “Asia No.1” large-scale smart warehouses across the country. By the end of 2020, JD Logistics had and was applying for more than 4,400 technology patents and computer software copyrights, including more than 2,500 relating to automation and unmanned technology. JD Logistics has built a collaborative and symbiotic supply chain network, with the participation of various industry partners from China and the world. In 2017, JD Logistics innovatively launched a cloud warehouse model, applying its own management system, planning capabilities, operating standards, industry experience, etc. to third-party warehouses. By optimizing local warehouse resources, small and medium-sized logistics enterprises can also make full use of JD Logistics's technology, standards and brands to enhance their service capabilities. Currently, the number of cloud warehouses operated under the JD Cloud Warehouse ecosystem platform has exceeded 1,400. Through cooperation with international and local partners, as of December 31, 2020, JD Logistics has established international routes covering more than 220 countries and regions, has 32 bonded warehouses and overseas warehouses, and is building a “double 48-hour” time-limited service to ensure delivery from China to destination countries within 48 hours, and delivery of products to local consumers within 48 hours thereafter. At the same time, JD Logistics is focusing on implementing the strategic project “Qingliu Plan”, collaborating with industry and social forces to focus on sustainable human development from the three aspects of “Environment (Planet),” “People and Society (People),” and “Economy (Economy).” JD Logistics is gradually switching its own and third-party partners' logistics fleets to new energy vehicles across the country; promoting the use of reusable packaging throughout the supply chain through cooperation with various brands; reducing the width of tape from 53 mm to 45 mm, setting industry standards; and expanding the carton recycling program to the whole country. JD Logistics is adhering to the core development strategy of “experience-based, technology-driven, efficiency wins” and is working with all sectors of society to build a global intelligent supply chain infrastructure network (GSSC) to provide customers with integrated supply chain solutions and provide consumers with “faster and warmer” high-quality logistics services.
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