JD Logistics Group: Becoming the world's most trustworthy supply chain infrastructure service provider The JD Group began building its own logistics in 2007, and the JD Logistics Group was officially established on April 25, 2017. JD Logistics is a leading technology-driven supply chain solution and logistics service provider in China. With the mission of “technology-driven, leading efficient global circulation and sustainable development”, JD Logistics is committed to becoming the world's most trustworthy supply chain infrastructure service provider. JD Logistics has established six highly collaborative networks, including warehousing networks, integrated transportation networks, distribution networks, bulky goods networks, cold chain networks, and cross-border networks. The scope of services covers almost all regions, towns, and people in China. It has not only established a trusting relationship between e-commerce and consumers in China, but has also redefined logistics service standards through time-sensitive products and door-to-door services such as 211 time-limited delivery. In 2020, JD Logistics helped achieve same-day and next-day delivery of about 90% of JD's online retail orders, and the customer experience continues to lead the industry. As of December 31, 2020, JD Logistics has operated more than 900 warehouses across the country, including the cloud warehouse area. The total storage area managed by JD Logistics is about 21 million square meters. JD Logistics's service products mainly include warehousing and distribution services, express delivery services, bulky goods services, cold chain services, cross-border services, etc. Its integrated business model can meet the supply chain needs of all customers in one stop, help customers optimize inventory management, reduce operating costs, and efficiently reallocate internal resources, so that customers can focus on their core business. In 2020, JD Logistics provided services to more than 0.19 million enterprise customers, forming an integrated supply chain solution for the differentiated needs of various industries such as FMCG, clothing, home appliances, 3C, automobiles, and fresh food. JD Logistics has always attached importance to the important role of technological innovation in enterprise development. Based on underlying technologies such as 5G, artificial intelligence, big data, cloud computing, and the Internet of Things, JD Logistics is continuously improving its capabilities in automation, digitalization and intelligent decision-making. It not only greatly improves efficiency in warehousing, transportation, sorting and distribution through automated handling robots, sorting robots, smart express delivery vehicles, etc., but also independently develops warehousing, transportation and order management systems, etc., to support the full digitalization of customer supply chains. Through proprietary algorithms, it achieves decisions in the fields of sales forecasting, product distribution planning, and supply chain network optimization. With these proprietary technologies, JD Logistics has built a comprehensive intelligent logistics system to automate services, digitize operations, and make intelligent decisions. As of December 31, 2020, JD Logistics has operated a total of 32 “Asia No. 1” large-scale intelligent warehouses across the country. By the end of 2020, JD Logistics has owned and is applying for more than 4,400 technical patents and computer software copyrights, including more than 2,500 relating to automation and unmanned technology. JD Logistics has built a collaborative supply chain network, and various industry partners from China and the world participate in it. In 2017, JD Logistics innovatively launched the cloud warehouse model, applying its own management system, planning capabilities, operating standards, industry experience, etc. to third-party warehouses. By optimizing local warehouse resources, it effectively increases the utilization rate of idle warehouses, so that small and medium-sized logistics companies can also make full use of JD Logistics's technology, standards and brands to enhance their service capabilities. Currently, the number of cloud warehouses operated under the JD Cloud Warehouse ecosystem platform has exceeded 1,400. Through cooperation with international and local partners, as of December 31, 2020, JD Logistics has established international routes covering more than 220 countries and regions, has 32 bonded warehouses and overseas warehouses, and is building a “double 48-hour” time-limit service to ensure delivery from China to the destination country within 48 hours, and can deliver products to local consumers within 48 hours. At the same time, JD Logistics is focusing on implementing the strategic project “Youth Flow Plan,” which collaborates with industry and social forces to focus on sustainable human development from the three aspects of “Planet (Planet),” “People (People),” and “Profits (Profits).” JD Logistics is gradually converting its own logistics fleet and third-party partner logistics fleets to new energy vehicles across the country; promoting the use of reusable packaging throughout the supply chain through cooperation with multiple brands; reducing the tape width from 53 mm to 45 mm, setting industry standards; and expanding the carton recycling program to the whole country. JD Logistics is adhering to the core development strategy of “experience-based, technology-driven, and efficiency wins”, and is working with all sectors of society to build a global intelligent supply chain infrastructure network (GSSC) to provide customers with integrated supply chain solutions and provide consumers with “fast and warm” high-quality logistics services.