About CG SERVICES Company

Country Garden Services Holdings Limited (stock code: 6098.HK) is a leading integrated service operator covering diverse business formats in China. We have won industry-leading customer satisfaction with our excellent service quality and service brand, and have been highly recognized by the industry. We have won prestigious industry awards such as “2023 China's Top 100 Property Service Enterprises”, “2023 China Property Technology Empowering Leading Enterprise” by China Index Research Institute; “2023 China Property Customer Satisfaction Model Enterprise” by Yihan Think Tank; “2023 China Property Value-added Service Operation Leading Enterprise” and “2023 China Property City Service Leading Enterprise” by Kerui Property Management. Founded in 1992, after 32 years of steady development, Country Garden Service has always adhered to the service concept of “urgent owners' needs, think what the owner wants” and “everything is centered”, and has completed the three major certifications of the British Standards Institute (BSI) quality management system ISO, environmental management system ISO, and occupational health and safety system with solid business and lean management, and has established a complete and lean property management and service system. Relying on a strong offline service system, integrating community commercial resources, and striving to ensure that owners can experience the beauty of property services, preserve and add value around owners' real estate output value preservation and added value Lifecycle services. Our main businesses include: (i) property management services, (ii) community value-added services, (iii) value-added services for non-owners, (iv) “three for one industry” business, (v) urban services, and (vi) commercial operation services, which form the comprehensive services we provide to our customers and cover the entire property management value chain. As of December 31, 2023, in addition to the “three supplies and one industry” business, our contract management area was about 1,633.0 million square meters, and the fee management area was about 956.9 million square meters. Furthermore, as of December 31, 2023, the contract management area and fee management area for property services in the “three for one industry” business were approximately 93.4 million square meters and 88.8 million square meters, respectively. We manage a total of 7,345 property projects, covering 31 Chinese provinces, cities, autonomous regions, Hong Kong Special Administrative Region and overseas. Property management services - We provide owners, residents and property developers with a range of property management services, including security, cleaning, greening, gardening and maintenance services. All along, Country Garden Services has continuously optimized its management portfolio and enriched the management business format. Currently, the property management portfolio covers residential, commercial properties, office buildings, industrial parks, multi-purpose complexes, government buildings, hospitals, schools and other public facilities, such as airport terminals, highway service stations, cultural tourism attractions, etc. Community value-added services - We strive to become a “full-cycle community life service integrated operator”. Starting from the two major needs of asset preservation and the lives of owners, we provide owners with a full range of community living services around the owners' family growth cycle, real estate value cycle, and mature community development cycle, and integrate community commercial resources, and strive to let owners experience the beauty of property services. Our value-added community services have gradually formed six major businesses: (i) home delivery services; (ii) home improvement services; (iii) community media services; (iv) local lifestyle services; (v) real estate brokerage services; and (vi) park space services. “Three for one industry” business - We established a joint venture in 2018 and began entering the field of separation and handover reform of property management and heating in the “three supplies one industry”. Since our establishment, we have continued to promote deep integration with our partners, and have achieved phased results in business management, market expansion, quality management, intelligent construction, and community value-added services. Together, we are promoting the gradual expansion of our business scope to integrated logistics services for state-owned enterprises, such as office properties, petroleum and petrochemical companies' factories, industrial parks, oil and gas plant stations, and enterprise employee cafeterias. We will make full use of the successful experience of this benchmark project, continue to deeply cultivate the “three for one industry” field, establish new operating mechanisms, and explore new management models. Urban Services - The Group is committed to becoming a leading integrator of public services for urban governance in China. We adhere to the new urbanization focus strategy, with “good governance, benefit, beauty, and benefit the people” as our core values, and the three core businesses of urban public services, urban resource management, and urban digital governance to help the high-quality development of cities. The “Urban Symbiosis Plan” is an urban service product based on the Group's development and more than 30 years of Xincheng service experience, adhering to the core concept of “service to make the city better”, driven by market demand and core technology, using ecological partners and resource platforms as a shared foundation, aiming to optimize the balance between economic benefits, social benefits, and environmental benefits, taking into account the balance between the comprehensive benefits and long-term benefits of urban governance public services, and combined with the resource advantages of the entire industry chain. Commercial operation services - The Group provides a full chain of services such as business planning consulting, investment, operation and planning services for shopping malls, community businesses, commercial districts, professional markets, etc., which mainly include (i) commercial management for rental developers or owners' own properties; (ii) providing property market research and positioning services during the investment phase of property developers; (iii) providing market research and positioning services to property developers or owners during the preparation stage before the opening of the property; and (iv) providing market research and positioning, business planning advice, tenant solicitation and preparation for opening services to property owners during the preparation phase or operation of the property; and (iv) tenants Provides tenant solicitation, operation and management services. On June 19, 2018, Country Garden Services was listed on the Stock Exchange, marking our official entry into the international capital market. Since its listing, Country Garden's position in serving the international capital market has gradually strengthened - it was included in the MSCI China All Stock Index on August 31, 2018, included as a component stock in the Hang Seng Composite Large and Medium Cap Index on September 10, 2018, and promoted to Hong Kong Stock Connect. Furthermore, we were included in the Hang Seng Index as a constituent stock on June 7, 2021. Our ESG performance continues to be recognized by authoritative global ESG rating agencies, receiving BBB rating from MSCG; receiving SustainalyticsESG risk rating as a “low risk” enterprise (rating of 11.5, ranking 590th among 15,974 international companies), and rated as the “ESG Regional (Asia Pacific) Highest Rating” company in 2023; received 46 points in the S&P Global ESG Scores (S&P Global ESG Scores) score of 46 points, surpassing 85% of the world's participating peers; It was selected as a constituent stock of the FTSE Russell (FTSE Russell) Social Responsibility Index Series (FTSE4Good Index Series) in December 2022, and has remained so far.