About EVERG SERVICES Company

Evergrande Property Group Co., Ltd. (“Evergrande Property” or “the Company”, together with its subsidiaries, collectively referred to as the “Group”) is one of the largest and fastest growing integrated property management service operators in China. The Group has won high recognition from the market for its high-quality services, and has won many honorary titles such as No. 3 in the 2020 China Property Service Top 100 Property Service Enterprise Brand Value List, 2020 China Property Service Top 100 Leading Service Quality Enterprise, and 2020 China Property Service Top 100 Satisfaction Leader. Evergrande Property was founded in 1997. After 25 years of development and accumulation, Evergrande Property has always adhered to the humanized service concept of “caring service, sincere companionship”, kept in mind the quality policy of “responding to customer needs, thinking of customers, and serving customers wholeheartedly”, and implemented the work purpose of “satisfying both process and results” through a unique standardized operation and management model, providing caring and professional property services, creating the best living experience, enhancing owners' satisfaction and customer stickiness, and effectively integrating merchant resources based on different cycles of customer requirements, opening up the full cycle of upstream and downstream cooperation units. Full scene service. Evergrande Property has always been guided by customer needs, with customer satisfaction as the goal, adhering to large-scale development, standardized operation, professional services and intelligent management to provide customers with high-quality property management services, community value-added services and value-added services for non-owners. As of December 31, 2020, the Group has a total contract management area of about 565 million square meters, with a management area of about 3 million square meters, covering 22 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government and Hong Kong, China. It has a total of 290 cities, managed 937 projects, and served more than 2.2 million households. Property management services - The Group provides a wide range of property management services to residents, property developers and non-residential property customers, including butler services, order maintenance services, cleaning and greening services, repair and maintenance services, etc. The Group mainly focuses on residential services. With the development of diversified industries of China Evergrande Group (“China Evergrande”, together with its subsidiaries collectively known as “Evergrande Group”, the Group's ultimate holding company), and the rapid growth in the scale of management by third parties, it will accelerate the company's diversification of business formats, covering residential, commercial, theme parks, industrial parks, health care projects, schools, hospitals, banks, government buildings, high-speed rail, airports, scenic spots, etc., and rapidly expand in the direction of urban public services. Community value-added services - The Group vigorously develops community value-added services, closely attaches to the living needs of residents, and creates full-cycle, full-chain, and full-process diversified value-added services around the community development stage, family growth cycle and various scenarios of community life, including (i) community management services (including community group purchases, community space operation, etc.); (ii) community asset management services (including parking space leasing, real estate agency, sports and entertainment complex operation services, etc.); and (iii) community life services (domestic service, home improvement, etc.). Value-added services for non-owners - The value-added services for non-owners provided by the Group basically cover the entire process of real estate development and construction, mainly including (i) early property management services during construction and pre-sale (including site management, casefield services and consulting services); (ii) pre-delivery services after development completion and during delivery (including pre-delivery cleaning and acceptance services and delivery process assistance); (iii) repair and maintenance services during the property warranty period after delivery; and (iv) property transaction assistance services relating to parking spaces and stores. On December 2, 2020, Evergrande Property was successfully listed on the main board of the Hong Kong Stock Exchange Limited (“Stock Exchange”), a new starting point for Evergrande Property's take-off. Since it was listed on the main board of the Stock Exchange (“listing”), Evergrande Property has received market attention and recognition. From January to March 2021, several investment banks published research reports giving “buy” ratings, with a potential increase of huge potential; on March 15, 2021, Evergrande Property was included in the Hang Seng Composite Index (large stocks).