Evergrande Property Group Co., Ltd. (“Evergrande Property” or “the Company”, together with its subsidiaries collectively referred to as the “Group”) is one of the largest and fastest growing integrated property management service operators in China. The Group has won high market recognition for its high quality service, and has won the 3rd place in the 2020 China Top 100 Property Service Enterprise Brand Value List, 2020 China Top 100 Property Service Quality Leading Companies, and 2020 China Property Service Top 100 Satisfaction Leader. Evergrande Property was founded in 1997. After 25 years of development and accumulation, it has always adhered to the humanized service concept of “caring service and sincere companionship”, keeping in mind the quality policy of “responding to customer needs, thinking of customers, and serving customers wholeheartedly”, and implemented the work purpose of “satisfactory process and results”. Through a unique standardized operation and management model, it provides caring and professional property services to create the best living experience, enhance owner satisfaction and customer stickiness, and effectively integrate merchant resources to open up upstream and downstream cooperation scenarios based on customer demands in different cycles to provide a full cycle service. Evergrande Property has always been guided by customer needs, with customer satisfaction as the goal, adhering to large-scale development, standardized operation, professional services and intelligent management to provide customers with high-quality property management services, community value-added services and value-added services for non-owners. As of December 31, 2020, the Group has a total contract management area of about 565 million square meters, with a management area of about 300 million square meters, covering 22 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government and Hong Kong, China. There are a total of 290 cities, 937 management projects, and more than 2.2 million households. Property management services - The Group provides residents, property developers and non-residential property customers with a wide range of property management services, including housekeeping services, order maintenance services, cleaning and greening services, repair and maintenance services, etc. The Group mainly focuses on residential services. With the diversified industrial development of China Evergrande Group (“China Evergrande”, collectively known as “Evergrande Group”, the Group's ultimate holding company) and the rapid growth in the scale of third party management, the Group will accelerate the diversification process of the company, covering residential, commercial, theme parks, health care projects, schools, hospitals, banks, government buildings, high-speed rail, airports, scenic spots, etc., and rapidly expand in the direction of urban public services. Community value-added services - The Group vigorously develops value-added community services, closely following residents' living needs, and creates full-cycle, full-chain, full-process diversified value-added services around the community development stage, family growth cycle and various scenarios of community life, including (i) community management services (including community group purchases, community space operation, etc.); (ii) community asset management services (including parking space leasing, real estate agency and sports and entertainment complex operation services, etc.); and (iii) community life services (housekeeping services, home improvement upgrades, etc.). Value-added services for non-owners - Value-added services for non-owners provided by the Group basically cover the entire process of real estate development and construction, mainly including (i) early property management services (including site management, site services and consulting services) during construction and pre-sale; (ii) pre-delivery services (including pre-delivery cleaning and acceptance services and delivery process assistance) after completion of development and delivery; (iii) repair and maintenance services during the property warranty period after delivery; and (iv) property transaction assistance services related to parking spaces and shops. On December 2, 2020, Evergrande Property was successfully listed on the main board of the Hong Kong Stock Exchange Limited (“Stock Exchange”), a new starting point for Evergrande Property to take off. Since its listing on the main board of the Stock Exchange (“listing”), Evergrande Property has received market attention and recognition. From January to March 2021, several investment banks published research reports, giving it a “buy” rating, with a potential huge increase; on March 15, 2021, Evergrande Properties was included in the Hang Seng Composite Index (large stocks).