A Redress Scheme Would Be Simpler for Consumers Than Bringing a Complaint.

We Are Confirming That if, Taking Into Account Supreme Court's Decision, We Conclude Motor Finance Customers Have Lost Out From Widespread Failings by Firms, Then It's Likely We Will Consult on an Industry-Wide Redress Scheme

FCA Says We Want to Provide as Much Certainty as Possible to Firms, Consumers and Stakeholders.