$Information Services Group (III.US)$ SYDNEY--(BUSINESS WIRE)-- Enterprises in Australia are outsourcing contact center operations to take advantage of new technologies as well as to save labor costs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The 2024 ISG Provider Lens™ Contact Center — Customer Experience Services report fo...
$Information Services Group (III.US)$ Swiss Firms Seek to Counter AI Threats With AI Responses The 2024 ISG Provider Lens™ Cybersecurity report for Switzerland reveals that Swiss enterprises are seeking AI-enhanced cybersecurity solutions to counter growing AI-powered cyber threats. Key findings include: 1. Midsize Swiss firms prefer locally based cybersecurity providers, valuing 'Swissness' and cultural alignment. 2. Companies are turning to external services like security operations center...
$Information Services Group (III.US)$ Life Sciences Firms Adopt Tools to Modernize Clinical Trials The 2024 ISG Provider Lens™ global Life Sciences Digital Services report highlights a significant shift towards decentralized clinical trials in the life sciences industry. Digital technologies are enabling remote patient recruitment, monitoring, and data collection, addressing limitations of traditional centralized trials. AR and VR systems are being introduced to enhance patient participation ...
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SYDNEY--(BUSINESS WIRE)-- Enterprises in Australia are outsourcing contact center operations to take advantage of new technologies as well as to save labor costs, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.
The 2024 ISG Provider Lens™ Contact Center — Customer Experience Services report fo...
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Swiss Firms Seek to Counter AI Threats With AI Responses
The 2024 ISG Provider Lens™ Cybersecurity report for Switzerland reveals that Swiss enterprises are seeking AI-enhanced cybersecurity solutions to counter growing AI-powered cyber threats. Key findings include:
1. Midsize Swiss firms prefer locally based cybersecurity providers, valuing 'Swissness' and cultural alignment.
2. Companies are turning to external services like security operations center...
Life Sciences Firms Adopt Tools to Modernize Clinical Trials
The 2024 ISG Provider Lens™ global Life Sciences Digital Services report highlights a significant shift towards decentralized clinical trials in the life sciences industry. Digital technologies are enabling remote patient recruitment, monitoring, and data collection, addressing limitations of traditional centralized trials. AR and VR systems are being introduced to enhance patient participation ...
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