Moomoo Buddy : Dear valued customer, sorry for the negative experience, we have noted about this issue, and our relevant department are investigating now, our relevant colleague will follow up to you within 1-2 working days. Kindly wait for the updates in your Moomoo APP or via Phone call. If you have any questions, please feel free to contact us via Moomoo APP: Me-Customer service-Online inquiry/phone inquiry. Have a nice day!

AndreaC OP Moomoo Buddy : I’ve been reporting the same issue for almost two years and it still hasn’t been resolved. This is no longer a minor inconvenience — it reflects a serious lack of competence across your support system, from customer service to in-store staff.
The fact that such a basic and critical problem remains unresolved for so long raises concerns about the reliability of your platform as a whole.
I expect a clear and concrete explanation, not generic replies. Otherwise, I will escalate this issue further with the relevant authorities in Singapore.”

Matthew Isaacs : yea i hae noted that the dividends in ASX that are paid as shares dont get recognised in the app, slmetimes the shares show up but other time not

Marissa Williamson AndreaC OP : if you get a response, come back and post