Moomoo US Help Center-About rewards club
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About rewards club

1. What is Rewards Club

Our Rewards Club is exclusively open to moomoo users. You can redeem your points for various rewards in our Rewards Club.


2. How to access the Rewards Club

To access our "Rewards Club", please go to "Me > Redeem Points".


3. Notes on points redemption

3.1 Restocking time

Our rewards are restocked twice daily at 10:00 AM and 9:00 PM local time. If the item you want is not available, please check again after the next restocking time.

3.2 Redemption Limit

You can redeem your points for a variety of rewards; however, for certain items, points can be redeemed only once a month. Please refer to the descriptions specific to those items.

From January 1, 2023, merchandise redemption is limited to six times per user per year. 


4. How to view my points and rewards

To view your points, please go to "Task Center - Points Details", or go to "Redeem Points - Points Details".

To view your rewards, please go to "Redeem Points - Redeemed".


5. Important Notes

If any user were found to have redeemed points for rewards by improper means (including but not limited to cheating, using multiple accounts to redeem points, disrupting the system, or carrying out cyber-attacks), moomoo reserves the right to cancel his/her redemption orders and withhold his/her redeemed points.

Risk Disclosure This presentation is for informational and educational use only and is not a recommendation or endorsement of any particular investment or investment strategy. Investment information provided in this content is general in nature, strictly for illustrative purposes, and may not be appropriate for all investors. It is provided without respect to individual investors’ financial sophistication, financial situation, investment objectives, investing time horizon, or risk tolerance. You should consider the appropriateness of this information having regard to your relevant personal circumstances before making any investment decisions. Past investment performance does not indicate or guarantee future success. Returns will vary, and all investments carry risks, including loss of principal. Moomoo makes no representation or warranty as to its adequacy, completeness, accuracy or timeliness for any particular purpose of the above content.