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Breaking the shortage of hotel and ryokan manpower against the strong demand for travel!

* Stock Code: 5136
* Company Name: Triple Corporation
* Date of Establishment: April 15, 2015
* Capital: 388 million yen (as of October 2022)
* Industry: Information and Communications Industry
* Market Capitalization: 14 billion yen
* Comparable Stocks: Airtri, Plus Zero, Scalar
* Earnings Announcement Date: September 14, 2023
* Outstanding Shares: 5,499,900 shares


Tripla is an IT company that provides cloud-based official site reservation system "tripla Book" and AI chatbot "tripla Bot" for lodging facilities.

Established umami in 2015 and changed the company name to tripla in 2017. Released the current Bot in 2017, current Book in 2019, and Connect and Pay in 2022. Listed on the TSE Growth Market in November 2022.

Tripla's stock price rose by ¥140 (+5.81%) on August 10, 2023.
The anticipation of Tripla's earnings announcement on September 14, 2023, and the high expectations for the recovery of the lodging industry are believed to be influencing factors.
**Tripla Book**

- Improving ease of reservation.
- Ability to easily add reservation function to own website.
It is possible to create a customizable reservation form.

Improvement in reservation conversion rate.
Optimizing the design and process of reservation forms to increase conversion rates.
Further improvement of conversion rates through analysis of reservation data.

Membership organizations and loyalty programs.
Easily create membership organizations and loyalty programs.
Possible to increase customer satisfaction and repeat rates.

Marketing collaboration
Google Hotel Ads, Free Booking Links, and other meta-search integrations are possible.
Displaying prices on your own website and realizing customer referrals from travel-related curation media.

CRM integration.
Possible to integrate with the CRM used by leveraging standard APIs.
Analyze customer behavior using the Tripla API enables effective marketing actions.

**Tripla Chatbot**

Reduce customer support burden.
Reduce the load of emails and phone calls by reducing inquiries.
There are cases of introducing about 60% reduction in emails and about 40% reduction in phone calls.

Improvement of customer satisfaction.
Collecting more voices and contributing to the improvement of customer satisfaction.

Multilingual support.
Support for English, Japanese, Simplified Chinese, Traditional Chinese, and Korean.

Integration with internal chat tools.
Integration with LINE WORKS and Slack possible.

Support ticket feature.
- サポートチケット機能を提供。
- 問題をチケット化し、社内で共有し解決に時間を要する問題を防止。

**トリプラコネクト**

- 顧客情報の一元管理
- 見込客から宿泊客まで、全顧客情報を一元管理。
- 会員情報も管理可能。

- 顧客のセグメント化
- 顧客の特性に基づいてセグメント化可能。
It is possible to promote sales for each segment.

Marketing actions
It is possible to distribute email magazines, AI chatbot actions, and recommend lodging plans for each segment.

Standard system integration
It is possible to collaborate with reservation engines and AI chatbots.
It is also possible to import PMS data.

**TripplePay**

Industry's lowest pricing level
Provides on-site credit card payments in the lodging industry at the lowest level.

No fixed fees.
No initial or monthly fees required.
Only fees based on the settlement amount incurred.

Non-face-to-face payments.
Payments via QR codes eliminate the need for credit card handovers.

Various usage scenarios.
Can be used not only for lodging fee payments but also for collecting cancellation fees.

Check the payment status immediately in the Tripla management screen.
You can immediately check the payment status in the Tripla management screen.
Other hot stocks will be discussed in this seminar.
It is a free online broadcast. There is also a replay available, so thank you in advance.
Breaking the shortage of hotel and ryokan manpower against the strong demand for travel!
Breaking the shortage of hotel and ryokan manpower against the strong demand for travel!
Breaking the shortage of hotel and ryokan manpower against the strong demand for travel!
Breaking the shortage of hotel and ryokan manpower against the strong demand for travel!
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