Recently, cases have occurred where individuals have been encouraged to purchase and hold specific stocks (e.g. LXEH, LICN, etc.) using functions such as SMS or LINE group chats by claiming to have profitable information, resulting in losses due to the sharp decline in the stock prices of the relevant stocks.
We have received information that some messages hint at a relationship with our company.
It is strictly prohibited by law for financial service providers to solicit the purchase of specific stocks. Our company has no relationship with such fraudulent solicitations.
We kindly request our customers to exercise caution against such fraudulent solicitations.
At moomoo Securities, we strive to protect our customers from malicious brokers and ensure that you can trade with peace of mind.
If you have any of the above cases, please provide us with information at our call center or contact us at the following address for consultation.
- Independent Administrative Institution National Living Center 0570-064-370 (Consumer Hotline)"Consumer Life Centers nationwide"(National Life Center website)
・ Securities and Exchange Surveillance Commission"Securities and Exchange Surveillance Commission Information Reception Desk"（Securities and Exchange Commission...
We have received information that some messages hint at a relationship with our company.
It is strictly prohibited by law for financial service providers to solicit the purchase of specific stocks. Our company has no relationship with such fraudulent solicitations.
We kindly request our customers to exercise caution against such fraudulent solicitations.
At moomoo Securities, we strive to protect our customers from malicious brokers and ensure that you can trade with peace of mind.
If you have any of the above cases, please provide us with information at our call center or contact us at the following address for consultation.
- Independent Administrative Institution National Living Center 0570-064-370 (Consumer Hotline)"Consumer Life Centers nationwide"(National Life Center website)
・ Securities and Exchange Surveillance Commission"Securities and Exchange Surveillance Commission Information Reception Desk"（Securities and Exchange Commission...
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If you discover fraudulent posts or chats on SNS, please report the account or content using the following methods.
Facebook:Report fraud on Facebook Marketplace
Viber:How to report inappropriate content
Line:Report annoying individuals on LINE | LINE User Guide
The reporting procedures for each SNS are different. Please refer to the help center articles of each company and report appropriately.
Also, please provide as detailed information as possible to explain the violation.
If you have been a victim of fraud, gather evidence first, prepare to report, and then report to the relevant authorities.
Facebook:Report fraud on Facebook Marketplace
Viber:How to report inappropriate content
Line:Report annoying individuals on LINE | LINE User Guide
The reporting procedures for each SNS are different. Please refer to the help center articles of each company and report appropriately.
Also, please provide as detailed information as possible to explain the violation.
If you have been a victim of fraud, gather evidence first, prepare to report, and then report to the relevant authorities.
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If you are in trouble, please consult the respective consultation hotlines below.
Telephone consultation hotline:
Anonymous Reporting Dial Telephone Number：0120-924-839
Police Consultation Special Hotline:#9110
Consumer Hotline:188
Unlisted Stock Report Dedicated Contact (Japan Securities Dealers Association):0120-344-999
Website:
Special Fraud Prevention Pages of each Prefectural Police Department
List of Cyber Crime Consultation Desks at Prefectural Police Headquarters
Consumer Affairs Agency
Financial Services Agency
Telephone consultation hotline:
Anonymous Reporting Dial Telephone Number：0120-924-839
Police Consultation Special Hotline:#9110
Consumer Hotline:188
Unlisted Stock Report Dedicated Contact (Japan Securities Dealers Association):0120-344-999
Website:
Special Fraud Prevention Pages of each Prefectural Police Department
List of Cyber Crime Consultation Desks at Prefectural Police Headquarters
Consumer Affairs Agency
Financial Services Agency
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We have been continuously calling attention to fraudulent acts and fraud groups, but recently there have been reports of cases where users are directed to external SNS such as LINE by means such as SMS or individual messages, and further fraudulent acts are carried out.
Such cases pose a serious threat to the safety of many users' personal information and assets. Therefore, we will introduce in detail the various types of fraud, methods, and prevention measures that make full use of SNS such as LINE, so please refer to it.
What is LINE fraud?
LINE fraud refers to various fraudulent acts using LINE, and includes false investment projects, high profit guarantees, transmission of phishing links, etc. Personal information may be leaked due to these fraudulent acts, and there is a possibility that victims may incur financial losses, etc.
What is a trick to defraud personal information?
Break into a mobile carrier's partner server and obtain personal information via a malicious application or virus.
Add friends on LINE and contact them via chat.
Obtain personal information by impersonating an acquaintance or public institution and using fake emails, websites, etc.
...
Such cases pose a serious threat to the safety of many users' personal information and assets. Therefore, we will introduce in detail the various types of fraud, methods, and prevention measures that make full use of SNS such as LINE, so please refer to it.
What is LINE fraud?
LINE fraud refers to various fraudulent acts using LINE, and includes false investment projects, high profit guarantees, transmission of phishing links, etc. Personal information may be leaked due to these fraudulent acts, and there is a possibility that victims may incur financial losses, etc.
What is a trick to defraud personal information?
Break into a mobile carrier's partner server and obtain personal information via a malicious application or virus.
Add friends on LINE and contact them via chat.
Obtain personal information by impersonating an acquaintance or public institution and using fake emails, websites, etc.
...
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Recently, there have been illegal solicitation activities where our company and our group (including employees) and related personnel have been impersonated on SNS, emails, etc., leading to fake websites and urging account opening or deposits. Please be extremely cautious.
The domain of our company's website and the names of our dedicated apps on Apple Store and Google Play for download tools are as follows (※).
If you are led from SNS, emails, etc. to a website and feel suspicious, please do not open an account or make a deposit immediately, but contact our customer service in advance.
※ Website domain: https://www.moomoo.com
Exclusive app name: "moomoo"
The domain of our company's website and the names of our dedicated apps on Apple Store and Google Play for download tools are as follows (※).
If you are led from SNS, emails, etc. to a website and feel suspicious, please do not open an account or make a deposit immediately, but contact our customer service in advance.
※ Website domain: https://www.moomoo.com
Exclusive app name: "moomoo"
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Fraud modus operandi
Recently, it has been confirmed on SNS, emails, etc. that pretend to be our company, our group (including executives and employees), people involved in our company, etc., and lead them to a fake site to open an account or make a deposit.
1. Impersonate our company or our group employees and approach them on SNS such as LINE, Instagram, Facebook, etc.
We do not directly solicit customers to open accounts, make deposits, or make transactions on SNS.
2. If you are unsure about deciding on a fake site that leads you to a fake site or app and makes you open an account, be sure to check with us if there are any suspicious points.
Contact Information (Customer Service)
Phone: 03-6387-9318
E-mail: clientservice@jp.moomoo.com
3. Deceive them by adding friends, adding them to chat groups, etc., and make them trust you with lies and make them deposit a small amount
4. The fake transaction screen shows a large amount of money, and when you try to withdraw, they trick you into not being able to withdraw without paying consulting fees or income tax
5. Relentlessly encourage additional deposits
In order not to be harmed
Countermeasure 1: Check our official SNS account and Moomoo domain
◆ Our official SNS account
MOOMOO Twitter...
Recently, it has been confirmed on SNS, emails, etc. that pretend to be our company, our group (including executives and employees), people involved in our company, etc., and lead them to a fake site to open an account or make a deposit.
1. Impersonate our company or our group employees and approach them on SNS such as LINE, Instagram, Facebook, etc.
We do not directly solicit customers to open accounts, make deposits, or make transactions on SNS.
2. If you are unsure about deciding on a fake site that leads you to a fake site or app and makes you open an account, be sure to check with us if there are any suspicious points.
Contact Information (Customer Service)
Phone: 03-6387-9318
E-mail: clientservice@jp.moomoo.com
3. Deceive them by adding friends, adding them to chat groups, etc., and make them trust you with lies and make them deposit a small amount
4. The fake transaction screen shows a large amount of money, and when you try to withdraw, they trick you into not being able to withdraw without paying consulting fees or income tax
5. Relentlessly encourage additional deposits
In order not to be harmed
Countermeasure 1: Check our official SNS account and Moomoo domain
◆ Our official SNS account
MOOMOO Twitter...
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