Moomoo Lily
Pinned
Columns Moo Community Values
Moomoo is an investment platform that puts users first by constantly optimizing their investment experience. The founder, an experienced investor, realized that users often face challenges such as ignorance, helplessness, and boredom during their investment journey. In response to these challenges, moomoo offers intuitive trading tools, data support, and customer service. Growing with its users, the platform provides financial news and education to help them gain financial kn...
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Hi, @Moomoo Buddy Please assist. Thanks!
@Inner Yo:Am I misinterpreting what this is saying?
When you call during off-market hours Eastern Time, a recording tells you that no one is available but for during market hours.
All that is left is the AI bot customer service window and no help files on point to my question.
Specifically, why a buy order indicates that it is buying on margin when I have more (“withdrawable”) cash than the order placed in the account?
When you call during off-market hours Eastern Time, a recording tells you that no one is available but for during market hours.
All that is left is the AI bot customer service window and no help files on point to my question.
Specifically, why a buy order indicates that it is buying on margin when I have more (“withdrawable”) cash than the order placed in the account?
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Dear mooer,
We would like to draw your attention to a platform called "Futu moomoo" that's been in the news for promising high returns and then going silent, leaving investors with losses. We want to be clear that there are no ties between this platform and our "moomoo" platform under Futu Holdings.
Given that "Futu moomoo" could be confused with our legitimate platforms, "moomoo" and "Futubull", both bel...
We would like to draw your attention to a platform called "Futu moomoo" that's been in the news for promising high returns and then going silent, leaving investors with losses. We want to be clear that there are no ties between this platform and our "moomoo" platform under Futu Holdings.
Given that "Futu moomoo" could be confused with our legitimate platforms, "moomoo" and "Futubull", both bel...
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Dear mooer, The advice has been forwarded to the related team. Thank you for your support! @Moomoo Learn Please help to assess it.
@liquidgold:This is for conventional economy using printed money. Can Moomoo do another video on ewallet currency and how China is using it to manage the economy?
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Hi, @Moomoo Buddy Please assist. Thanks!
@104823759:I think there's an error in the chart headings for these columns[图片]
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Dear mooer, sorry for the inconvenience. The problem has been forwarded to the related team and they are working on it. And also you could leave your feedback here: Me - App Feedback
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A complex tale of trust gone wrong has emerged, as reported by Moomoo Lily, our vigilant community moderator. A user who lent their account to someone else ended up with a banned account, showing that even simple mistakes can have serious consequences. Let's take a closer look at this alarming new scam.
Here's how it went down:
1. Mooer A met a stranger on moomoo. After some back-and-forth chatting, they exchanged WhatsApp contact details.
2....
Here's how it went down:
1. Mooer A met a stranger on moomoo. After some back-and-forth chatting, they exchanged WhatsApp contact details.
2....
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Hi, @Moomoo Buddy Please assist. Thanks!
@Tie Sing Chie:Somehow, I can't seem to find it by following instructions given in the link. Candlestick pattern option is not there.[图片]
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Dear client, the Moomoo MY Universal Account you opened previously is used for trading, stock transfers, deposits, and withdrawals.
If you want to participate in Malaysia IPO subscriptions, you will need to open a CDS Account-IPO.
However, a CDS Account-IPO is only available for Malaysia IPO subscriptions and cannot be used for trading, stock transfers, deposits, or withdrawals.
If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+6...
If you want to participate in Malaysia IPO subscriptions, you will need to open a CDS Account-IPO.
However, a CDS Account-IPO is only available for Malaysia IPO subscriptions and cannot be used for trading, stock transfers, deposits, or withdrawals.
If you have any questions, please feel free to contact us via MooMoo-Me-Customer Service-Online Inquiry or hotline (+6...
@FazlanLeo:i'm wondering.. why is it difference between moomoo cds ipo account maximum number and ordinary cds?.. i can't link this moomoo cds as my mbb favourite cds..
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Hi, @Moomoo Buddy Please assist. Thanks!
@LEON5436:Where to check refund for partial no success subscribe and partial successful subscribe? Till now my OFB only i can see success subscribe in the asset acct but i cannot see where is my portion non success subscribe, i think Moomoo should provide us this proof, thank you very much.
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Moomoo Lily OP Mafiosa818 : Hello mooer, due to privilege restriction, please get in touch with our customer service for more details.
Futu Inc. customer service phone support is +1-888-721-0610
Phone support service time: Monday-Friday, 08:30 a.m. – 04:30 p.m. Eastern Time
Email:cs@us.moomoo.com
Online: APP>Me>Customer Service, then type "agent" twice to reach a live agent.
Moomoo Lily OP Santos Lechuga : Hello Mooer, after verification, the website is not Moomoo official. Please do not believe it. We have already reported this issue to our colleagues for follow-up and processing. If you have any problems on using moomoo, please feel free to contact our customer service via "App - Me - Customer Service". Thank you very much for your feedback.