If the moomoo token has been enabled, but the token cannot be used. That's normally because of the deletion of the token application or the factory reset of the mobile phone operating system, the following two solutions can help solve the problem quickly:
1. Phone Inquiry
Customer service hotline: (+60) 03 9212 0708
Service Hours: Working Day: 24 hours; Weekends and Public Holidays: 9:30-21:30（MYT）
2. Online Inquiry
Click 「APP - Me - Custormer Service - Online Inquiry」
Both of the above methods will have a dedicated person to help solve the problem. If it is urgent, please call the customer service phone directly.