Note: When withdrawing from Cash Plus, funds are first redeemed and then transferred to your universal account. This process may take longer than direct withdrawals from your universal account. Please plan your withdrawals accordingly.
Withdrawal From | Currency | Withdrawal Amount | Beneficiary Bank | Processing Time |
Universal Account | SGD | ≤ SGD 200,000 | FAST-supported banks | 1 business day |
Other | 1-3 business days | |||
> SGD 200,000 | DBS/POSB bank | 1-2 business days | ||
Other | 1-3 business days | |||
USD/HKD | Any | DBS/POSB bank | 1-2 business days | |
Other | 1-3 business days | |||
Cash Plus | SGD | ≤ SGD 200,000 | FAST-supported banks | 3 business days |
Other | 3-5 business days | |||
> SGD 200,000 | DBS/POSB bank | 3-4 business days | ||
Other | 3-5 business days | |||
USD/HKD | Any | DBS/POSB bank | 3-4 business days | |
Other | 3-5 business days |
Withdrawal From | Currency | Estimated Processing Time |
Universal Account | SGD/USD/HKD | 1-3 business days |
Cash Plus | SGD/USD/HKD | 3-5 business days |
To check your withdrawal status, go to:
Accounts > Transfers > Withdrawal > Fund Record or click here.
A withdrawal request may have the following status:
Pending: Your withdrawal request is being processed.
Completed: Your withdrawal request has been completed and the funds are on the way.
Cancelled: You have cancelled your withdrawal request.
Declined: Your withdrawal request has been rejected, view your email or app notifications for details.
Reversed: The funds have been refunded by the bank and returned to your Moomoo SG universal account.