moomoo SG Help Center-Existing User Promotion (Get up to S$360 -- November to December 2024)
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Help Center Promotions Current Promotions Existing User Promotion (Get up to S$360 -- November to December 2024)

Existing User Promotion (Get up to S$360 -- November to December 2024)

Event Name

Existing User Promotion (Get up to S$360 -- November to December 2024)

 

Event Period

11/11/2024 at 10:00PM SGT - 31/12/2024 at 9:59PM SGT** ('Campaign Period').

**Campaign period may be extended subjected to Moomoo SG's discretion.

 

Eligibility

  • This event is only available to the existing clients of Moomoo Financial Singapore Pte. Ltd.

(Existing users who have previously made deposit of fresh fund of any amount into their Moomoo SG Universal account before 11:59PM SGT on 30/09/2024)

  • Each existing client is entitled to participate in this event once.

  • Moomoo Financial Singapore Pte. Ltd. reserves the right to change the eligibility criteria (eligible clients) for the event.

  • Existing users who have previously participated in the past existing user promotions are still eligible to participate in this promotion.

 

How to Participate

  1. Upon entering the event page, existing users must click on "Register Now" and select a membership tier to sign up. After registering, users are required to complete the fresh fund deposit within 5 days. Note: Once you have selected a membership tier, you are unable to change to another membership tier or revert to the home page and restart.

  2. Please ensure your fresh fund deposit is successful during the 5-day deposit period before completing the 2 tasks. Otherwise, the tasks will not be marked in progress.

  3. Once your fresh fund deposit is successful after the 5-day deposit period, you may proceed to complete Task 1 which is the 30-day holding period and subsequently, complete Task 2. Please ensure you maintain a minimum daily net deposit during the holding period. Note: If you do not meet the minimum net deposit during the 5-day deposit period, the tasks will be terminated, and you will not qualify for the rewards. As long as you register before 31/12/2024 at 9:59PM SGT, you may still finish the 5-day deposit period and the following tasks.

  4. Task 1 and Task 2 each requires a 30-day holding period. After the holding period for Task 1 ends, it will automatically proceed to the holding period of Task 2. Before you unlock Task 2, you should complete Task 1. If the minimum net deposit is not met daily during the holding periods, the task will be considered as failed, and you will not qualify for the rewards. If you fail to complete Task 1 and/ or Task 2, it will also be terminated.

 

How do I Get Rewards

  1. How to get rewards: After meeting the minimum net deposit requirement, existing user are required to complete the deposit tasks. After completing the 30-day holding period for each task, you must choose a reward within 30 days after the holding period ends. You may choose between a 30-day 1.8% p.a. yield fund coupon or a trading cash coupon for the reward. If no reward is chosen within 30 days after the holding period ends, a trading cash coupon will be issued by default.

  2. Reward Details:

Membership Tier Elite Prestige Solitaire Titanium
Base Task
Choose 1
out of the 4 membership tiers.		 Deposit at least S$10,000 fresh fund before 31/12/2024 at 9:59PM SGT. Deposit at least S$50,000 fresh fund before 31/12/2024 at 9:59PM SGT. Deposit at least S$100,000 fresh fund before 31/12/2024 at 9:59PM SGT. Deposit at least S$150,000 fresh fund before 31/12/2024 at 9:59PM SGT.
Task 1 Maintain net deposit for 30 days Maintain net deposit for 30 days Maintain net deposit for 30 days Maintain net deposit for 30 days
Reward 1 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$15
Maximum subscription: S$10,000)

or

S$15 Trading cash coupon[1]		 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$74
Maximum subscription: S$50,000)

or

S$75 Trading cash coupon[1]		 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$126
Maximum subscription: S$85,000)

or

S$120 Trading cash coupon[1]		 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$178
Maximum subscription: S$120,000)

or

S$180 Trading cash coupon[1]
Task 2 Maintain net deposit for another 30 days Maintain net deposit for another 30 days Maintain net deposit for another 30 days Maintain net deposit for another 30 days
Reward 2 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$15
Maximum subscription: S$10,000)

or

S$15 Trading cash coupon[1]		 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$74
Maximum subscription: S$50,000)

or

S$75 Trading cash coupon[1]		 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$126
Maximum subscription: S$85,000)

or

S$120 Trading cash coupon[1]		 1.8%p.a. 30-Day yield fund coupon
(Maximum reward*: S$178
Maximum subscription: S$120,000)

or

S$180 Trading cash coupon[1]
Total Reward Value** Up to S$30 Up to S$150 Up to S$252 Up to S$360

*Yield fund coupons can be used for designated products in the fund category, and its maximum value is calculated based on its maximum subscription value.

The calculation for the maximum reward value is as follows: (1.8%/365 days) * 30 days of enjoyment period * maximum subscription value.

For example, if you select "Elite", the maximum reward value is: (1.8%/365) * 30 * S$10,000 = S$15 (round up).

 

[1] The issuance and use of trading cash coupons:

Elite (S$15 trading cash coupon): S$15 x 1，minimum buy-trade amount is S$150 for each coupon

Prestige (S$75 trading cash coupon):S$25 x 3，minimum buy-trade amount is S$250 for each coupon

Solitaire (S$120 trading cash coupon):S$30*4，minimum buy-trade amount is S$300 for each coupon

Titanium (S$180 trading cash coupon): S$30 x 6，minimum buy-trade amount is S$300 for each coupon

 

[2] The total reward value for each tier is calculated based on the highest value by summing the reward combinations within that tier.

For example, if you have selected for "Solitaire", the reward combinations and their corresponding maximum values can be as follows:

Reward 1 (Trading cash coupon) + Reward 2 (Yield fund coupon) = S$120 + S$126 = S$246

Reward 1 (Yield fund coupon) + Reward 2 (Trading cash coupon) = S$126 + S$120 = S$246

Reward 1 (Yield fund coupon) + Reward 2 (Yield fund coupon) = S$126 + S$126 = S$252

Reward 1 (Trading cash coupon) + Reward 2 (Trading cash coupon) = S$120 + S$120 = S$240

The maximum value reward combination is Reward 1 (yield fund coupon) + Reward 2 (yield fund coupon), valued at S$252.

The maximum reward value is S$360, which is the highest total reward value within all 4 tiers.

 

*How is fresh funds calculated?

Scenario 1 (Did not fulfill fresh funds requirement)

Day 1 (12/11/2024) - Your current total asset is S$18,000.

Day 5 (16/11/2024) - You withdraw S$13,000 before clicking on the "Register Now" button on the event page.

Day 8 (19/11/2024) - You click on the "Register Now" button to participate in the event and deposit S$10,000. The S$10,000 deposit will not be considered as fresh fund as the calculation is based on Total Deposit - Total Withdrawal (S$10,000 - S$13,000 = -S$3,000) since the event has already begun on the 11/11/2024 at 10:00PM SGT.

 

Scenario 2 (Fulfilled fresh funds requirement)

Day 1 (12/11/2024) - Your current total asset is S$18,000.

Day 5 (16/11/2024) - You withdraw S$5,000 before clicking on the "Register Now" button on the event page.

Day 8 (19/11/2024) - You click on the "Register Now" button to participate in the event and deposit S$15,000. S$10,000 from the S$15,000 deposit will be considered as fresh fund as the calculation is based on Total Deposit - Total Withdrawal (S$15,000 - S$5,000 = S$10,000) since the event has already begun on the 11/11/2024 at 10:00PM SGT.

 

FAQs

  1. How to qualify for the rewards?

Upon entering the event page, existing users must click on "Register Now" and select a membership tier to sign up. After registering, users are required to complete the fresh fund deposit within 5 days.

Please ensure your fresh fund deposit is successful during the 5-day deposit period before completing the 2 tasks. Otherwise, the tasks will not be marked in progress.

Once your fresh fund deposit is successful after the 5-day deposit period, you may proceed to complete Task 1 which is the 30-day holding period and subsequently, complete Task 2. Please ensure you maintain a minimum daily net deposit during the holding period.

Task 1 and Task 2 each requires a 30-day holding period. After the holding period for Task 1 ends, it will automatically proceed to the holding period of Task 2. Before you unlock Task 2, you should complete Task 1. If the minimum net deposit is not met daily during the holding periods, the task will be considered as failed, and you will not qualify for the rewards. If you fail to complete Task 1 and/ or Task 2, it will also be terminated.

  1. If I withdraw funds before clicking on "Register Now" after the event begins, and deposit the withdrawn funds again after clicking on "Register Now", will the withdrawn funds be counted as fresh funds?

No, any withdrawn funds after the event commences on 11/11/24 at 10:00PM SGT will be considered as total withdrawal even if you have yet to click on the "Register Now" button.

Eg. Your current total asset is S$10,000 on 11/11/24 at 11:00PM and you withdraw S$10,000 before clicking on the "Register Now" button on the event page. Thereafter, you click on the "Register Now" button to participate in the event and deposit S$10,000. The S$10,000 deposit will not be considered as fresh fund as the calculation is based on Total Deposit - Total Withdrawal (S$10,000 - S$10,000 = S$0).

  1. Can I participate on the last day (31/12/2024) of the event at 9:59PM SGT?

Yes, you may still participate in this event so long you have clicked on the "Register Now" button and selected a membership tier before the end of the event period (31/12/2024 at 9:59PM SGT) and you will have until 5/1/2025, 9:59PM SGT to deposit the minimum fresh funds required.

  1. When does the 5-day deposit period begin?

Upon entering the event page and clicking on the "Register Now" button, the 5-day deposit countdown will begin immediately. For example, if a user registers on 11/11/2024 at 11:00PM SGT, the 5-day deposit period will commence from 11/11/2024 at 11:00PM SGT to 16/11/2024 at 10:59PM SGT.

  1. Can I deposit additional funds after the 5-day deposit period to unlock higher rewards/ membership tier?

No, if you continue to deposit more funds during the 60-day net deposit holding period after the 5-day deposit period ends, you will not be able to unlock a higher reward level or upgrade to a higher membership tier as the reward value is calculated based on the initial membership tier you have selected. However, there are no restrictions if you wish to continue depositing additional funds.

  1. Can I withdraw my funds during the 5-day deposit period?

Yes, the net deposit for the 5-day period is calculated based on total deposit minus total withdrawal. However, do pay attention to your withdrawal as it may reduce the fresh fund deposit during this period. If you fail to meet the minimum fresh funds requirement, you will not unlock task 1 and 2.

  1. Can I withdraw funds during the 60-day holding period?

Yes, the daily net deposit for the 60-day holding period is calculated after the end of the 5-day deposit period from the day 1 to day 60. Both Task 1 and Task 2 each have a 30-day holding period.

However, do pay extra attention to your withdrawal as it may reduce the net deposit during this period, which may lead to a lower reward value or not being able to qualify for any reward at the end of the holding period. If you fail to meet the 30-day net deposit period for Task 1, you will not be eligible for the rewards of both Task 1 and Task 2; If you fail to meet the 30-day net deposit period for Task 2, you will not be eligible for the reward of Task 2.

For example:

You have selected the "Elite" membership tier. The holding period starts on 20/11/2024.

Scenario 1:

Day 1 (20/11/2024) of the 30-day holding period for Task 1 - Your net Deposit is S$10,000.

Day 5 (24/11/2024) of the 30-day holding period for Task 1 - You withdraw S$2,000 from your universal account and your remaining net deposit is S$8,000.

A push notification will be sent to you and you are required to deposit immediately to ensure you meet the minimum net deposit requirement of S$10,000. If you do not make a new deposit on the day of withdrawal to meet the net deposit requirement, Task 1 will become invalid, and Task 2 will also be invalidated simultaneously. You will not be eligible for the rewards of both Task 1 and Task 2.

Scenario 2:

Day 1 (20/11/2024) of the 30-day holding period for Task 1 - Your net Deposit is S$10,000.

Day 30 (19/12/2024) of the 30-day holding period for Task 1 - Your net Deposit is S$10,000, and you did not withdraw in the holding period.

You have completed Task 1 and automatically proceed to Task 2. You can receive the reward of Task 1.

Day 5 (24/12/2024) of the 30-day holding period for Task 2 - You withdraw S$3,000 from your universal account and your remaining net deposit is S$7,000.

A push notification will be sent to you and you are required to deposit immediately to ensure you meet the minimum net deposit requirement of S$10,000. If you do not make a new deposit on the day of withdrawal to meet the net deposit requirement, Task 2 will also be terminated and you will lose the reward.

  1. How will the rewards be issued?

After the end of the 30-day net deposit holding period for each task, you need to select your rewards within 30 days. The rewards will be issued within 3 working days after your selection. If you do not select and confirm the rewards within 30 days after the end of the 30-day net deposit holding period for each task, a trading cash coupon of the tier you chose will be issued by default.

For example:

If you complete the holding period of Task 1 on 1/1/2025, you can choose your Reward 1 since 2/1/2025. But if you do not choose your reward by 31/1/2025, a trading cash coupon will be issued by default within 3 working days.

Please note that Task 1 should be completed before you proceed to Task 2. If you fail to finish Task 1, Task 2 will automatically become invalid.

For example:

  • If both Task 1 and Task 2 are completed, rewards for both tasks will be issued.

  • If Task 1 instead of Task 2 is completed, only the reward for Task 1 will be issued.

  • If Task 1 is not completed and Task 2 automatically becomes invalid, rewards for both tasks will not be issued.

  1. What are the requirements to use the trading cash coupons received from this event?

The trading cash coupons issued in this promotion are applicable to the US, HK & SG stock markets. They can be used for various types of securities, including regular stocks, ETFs, and REITs in these markets. They can also be used for crypto. The minimum buy-trade amount per stock cash coupon is shown in the description of the coupon and is valid for 60 days after issuance.

  1. What are the requirements to use the yield fund coupons received from this event?

The 1.8%p.a. yield fund coupons issued in this promotion can be used for USD fund and SGD fund, and the object is the principal invested in each transaction. After the coupon is used to complete the purchase, you will receive additional benefits from the event. Yield fund coupon will calculate the income according to the current holding amount of the coupon investment, and it will be calculated daily until the end of the specified period. The 1.8%p.a. yield fund coupon is valid for 60 days after issuance.

  1. What types of deposits are considered valid?

Deposits in SGD, USD, and HKD are all valid deposit currencies. The corresponding exchange rates are:

HKD:SGD = 1:0.17

USD:SGD = 1:1.32

Users can refer to the net deposit amount displayed on the event page.

  1. After registering and making a deposit, can I use my net assets for trading? And if I incur losses from trading, will it affect the calculation of my net deposit?

The deposited fresh funds after registration may be used for any sort of trading (buying stocks). And if there are losses or gains from your trading during the 60-day holding period, it will not affect the calculation of your net deposit.

  1. I have deposited fresh funds before clicking on the "Register Now" button. Will my deposit still be taken into account as fresh funds and total net deposit?

Funds deposited on 11/11/2024 before 10:00pm SGT which is before the start of the event will not be considered as fresh funds and attributed to the net deposit.

Funds deposited between 11/11/2024 at 10:00pm SGT to 31/12/2024 at 9:59pm SGT will be considered as fresh funds and net deposits.

If you wish to use your net deposit to buy stocks or other products, you may proceed to do so as fluctuation in stocks will not affect your total net deposit.

For example:

If you click on "Register Now" on 12/11/2024 at 10:00pm SGT, and the 5-day deposit period ends on 17/11/2024 at 9:59pm SGT, the net deposits will be calculated from 11/11/2024 at 10:00pm SGT (beginning of event period) to 17/11/2024 at 9:59pm.

Any deposits or withdrawals before 11/11/2024 at 10:00pm SGT will not be taken into account.

 

Conditions and Disclaimers

  1. The rewards and offers in this event/promotion (“Event/Promotion”) are provided by Moomoo Financial Singapore Pte. Ltd. ("Moomoo SG”), a wholly-owned subsidiary of Futu Holdings Limited. By participating in this Event/Promotion, you undertake to have carefully read and agree to be bound by the terms and conditions of this Event/Promotion (“Terms and Conditions”), as well as the terms and conditions of the existing Client Agreement. Moomoo SG has the final decision on the eligibility of participants in this Event/Promotion.

  2. Moomoo SG reserves the right to: (i) amend these Event/Promotion Terms and Conditions at any time without prior notice to you, and (ii) change, withdraw or terminate any offer or reward without disclosing the reason and without making compensation or remuneration. Any adjustments or decisions made by Moomoo SG in connection with this Event/Promotion shall be binding on all participants.

  3. Currently, Moomoo SG limits sign-ups to a limited group of nationalities. Please click on the drop-down box during your account opening process to see if your nationality is available on the list.

  4. You shall be responsible for any telephone, internet and other charges that may be incurred.

  5. You can only open one universal account with Moomoo SG. Moomoo SG does not allow one person to open a universal account on behalf of another person (i.e. non-beneficial owners are not allowed to open accounts). Please do not open the universal account if you are not the ultimate beneficial owner. If your universal account shows signs of fraud, abuse, or suspicious activity, such as the use of multiple accounts or devices, Moomoo SG may, at its sole discretion, confiscate your reward entitlements and limit your opportunities to participate in future Event/Promotion.

  6. Each device, whether mobile or computer, can only receive one set of account opening bonus, deposit bonus and/or referral bonus. The same user can only be invited once. The same moomoo account, the same mobile phone number, and the same device are all regarded as representing the same user.

  7. In Singapore, the investment products available through the moomoo app are offered by Moomoo Financial Singapore Pte. Ltd., a dealer licensed by the Monetary Authority of Singapore. Moomoo SG is a licensed entity registered with the Monetary Authority of Singapore (MAS) (License No..CMS101000). The moomoo App is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Nothing in connection with this Event/Promotion shall be construed as an offer, invitation or recommendation to buy or sell securities, futures or other investment products. Moomoo SG does not provide investment advice and does not recommend any securities or transactions. All types of investments involve risk, and you may suffer losses. All information and data on the webpage are for informational purposes only. Past performance is no guarantee of future results. This Event/Promotion does not consider your investment objectives, financial situation or financial needs.

  8. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, promotional and other materials relating to or in connection with this Event/Promotion, these Terms and Conditions shall prevail.

  9. Moomoo SG shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with the Event/Promotion and/or redemption or use of the prize/rewards howsoever arising, including but not limited to, fulfilment of the prizes/rewards, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, suspension or termination by Moomoo SG of this Event/Promotion shall not entitle any party to any claim or compensation against Moomoo SG for any and all losses or damage suffered or incurred directly or indirectly resulting therefrom.

  10. Any trademarks, graphic symbols, logos or intellectual property contained in any materials relating to this Event/Promotion, particularly in connection with the rewards/prizes, are the property of their respective owners. Moomoo SG does not provide any financial advice, endorsement or sponsorship of its products or services.

  11. This Event/Promotion is not eligible to users whose names are on the "Moomoo SG Event Participation Ban List". If a user repeatedly violates safety rules of Moomoo SG, their name will be added to the "Moomoo SG Event Participation Ban List".

  12. Final subscription activation ends on 31/12/2024, at 9:59PM SGT. Any subscription to the return rewards under this Event/Promotion after the stipulated date will no longer be eligible to participate in the Event/Promotion.

  13. This advertisement has not been reviewed by the Monetary Authority of Singapore.