Moomoo Malaysia Help Center-Transfer-in & Get up to RM1,100* Rewards —— July to Oct 2024
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Transfer-in & Get up to RM1,100* Rewards —— July to Oct 2024

Event Period

04/07/2024 06:00PM MYT - 10/10/2024 11:59PM MYT

*Please be informed that the event period has been extended from 30/9/2024 23:59 (MYT) to 10/10/2024 23:59 (MYT)

*The last chance to participate the campaign will expire after 10/10/2024 23:59 (MYT), please initiate the transfer before the expiration date.

 

Eligibility

Moomoo MY customers (both new and existing customers) who have not previously claimed the transfer-in rewards may participate in this transfer-in campaign and are eligible to receive corresponding rewards.

New customer: Customers who had no assets in their Moomoo MY Universal Account before 04/07/2024.

Existing customer: Customers who had assets in their Moomoo MY Universal Account before 04/07/2024.

Moomoo MY reserves the right to change the eligibility criteria for this campaign.

 

Reward Eligibility

Customers who successfully transfer eligible stock assets to Moomoo MY are eligible to receive either of the rewards, depending on the task you completed:

Task ( Choose either task to complete and receive respective reward(s). After receiving the reward(s), maintain the stock assets for 90 days and the reward(s) will be unfrozen) Reward
Make a cumulative transfer value of at least RM30,000 Get RM100 cash coupon & RM200 stock cash coupon
Make a cumulative transfer value of at least RM100,000 Get a free share of Apple

Customers who transfer a cumulative amount of at least RM30,000 are eligible for the RM100 transfer-out fee rebate (Please refer to FAQ no. 8.), and can enjoy 180-day zero-commission trading.

Asset values for transfers will be recalculated starting from this campaign, and the previous transfers will not be cumulatively considered.

 

1. In the event of a transfer failure, you will not qualify for the activity rewards.

2. Complete fee details can be found at this link

3. Transfer amounts are based on the closing market value of assets at the time of arrival of their assets to Moomoo MY universal account.

Note: The exchange rate for USD to MYR is 4.6 based on the exchange rate on 1st January 2024.

4. Only long stock positions (US/ MY stocks) are eligible for transfer rewards, short positions are not calculated for transfer rewards.

 

Stock Transfer-in Procedure Guidelines:

A. MY Stocks Transfer

Step 1. Open a Moomoo MY universal account.

Step 2. Initiate a transfer-out request with the current broker where you hold your positions. Please provide the following information to the counterparty trader/customer service:

1. moomoo‘s cds account name

2. moomoo‘s cds account number

3. Symbol of the stocks you want to transfer out

4. Quantity of stocks you want to transfer out.

Step 3. After the counterparty broker broker starts processing the transfers, please email us at sharetransfer@my.moomoo.com. The email must include the following information:

1. Your moomoo account name (the full name you registered with moomoo)

2. Your moomoo account number (your moomoo ID)

3. Your CDS account name with the transfer-out broker

4. Your CDS account number with the transfer-out broker

Note: 

You can only transfer stocks between brokerage accounts under your name.

Processing Time: Usually 2 business days.

Step 4. After the review is completed, Moomoo MY will add the corresponding assets to your account.

Step 5. After the successful transfer of stocks, you will receive a notification of the successful transfer. The rewards will be reflected on your account within 7 working days after the event end date.

 

B. US Stocks Transfer

Step 1. Enter moomoo app, select transfer in.

Step 2. Select your current brokerage & provide the following account details:

1. Transfer from IBKR, TD Ameritrade & Webull:

1.1 Account number with the transfer-out broker

1.2 Your account statement with the transfer-out broker (Please provide your latest account statement in PDF format, including your address, full name and share quantity)

1.3 Stock information

2. Transfer from other brokers:

2.1 Account number with the transfer-out broker

2.2 Stock information

*You need to contact the other broker to request a transfer out and share Moomoo MY's transfer details with the other broker.

Step 3. The stock transfer is expected to take 3 to 15 business days, and completion is confirmed upon receipt of a success notification. The rewards will be reflected on your account within 7 working days after the event end date.

 

Frequently Asked Questions

1. How do I know if I qualify for the reward?

You can calculate the eligible transfer value for rewards by multiplying the closing stock price on the day of successful transfer by the number of shares you transferred. For example, if the stock's closing price on the day of successful transfer is RM100, and you transferred 1,000 shares, then the value of the transfer would be RM100 * 1,000 = RM100,000.

2. Why haven't I received the rewards after transferring RM30,000/RM100,000?

After the successful transfer, the rewards will be reflected on your account within 7 working days after the event end date. The rewards can be viewed in - [moomoo app-Me-My Rewards]. However, the reward issued at this time is in a frozen state. You need to keep the asset limit corresponding to the reward for at least 90 days after receive reward(s) to unfreeze. Otherwise, the action will be deemed ineligible for the award. Rewards will be automatically unfrozen into your account.

3. Will using my deposit for trading affect the unlocking of the free share?

No, it won't. Feel free to trade during the lock-in period, the fluctuations in trading activity and stock prices will not affect the unlocking of the rewards. As long as your net assets remain at least RM30,000 or RM100,000 throughout the lock-in period, subsequent deposit and withdrawal activities will not affect the process of unlocking the rewards.

4. If I transfer RM5,000 in 05/07/2024 and transfer RM25,000 in 20/07/2024, can I get rewards?

Yes, you can. If the cumulative transfer amount reaches at least RM30,000 before the event deadline, you will be considered eligible to participate in the event and will receive the respective rewards.

5. I have already received the transfer-in rewards before, can I still participate in this event and receive rewards?

No, the transfer-in rewards can only be claimed once. If you have already claimed the rewards from previous Transfer-in Campaign, then you are not eligible for this campaign.

6. Can I still participate in the event, if I have successfully transferred-in to Moomoo MY prior to this event?

If you are a user who have successfully transferred-in to Moomoo MY but do not meet the rewards requirement in previous campaign, you are still eligible for this new campaign. Asset values for transfers will be recalculated starting from this campaign, and the previous transfers will not be cumulatively considered.

7. Can I join the New Customer Promotion if I have participated in this event?

Yes, you can partipate in both campaigns. However, you cannot claim the rewards of New User Promotion by transferring RM 1,000 / RM 10,000 from other brokerage. The rewards of New User Promotion can only be claimed by transferring cash from bank account and fulfilling the respective tasks. More details of New User Promotion please refer to: https://www.moomoo.com/my/support/topic9_122

8. How is the transfer fee subsidised?

Upon successful transfer of eligible assets to Moomoo MY, the subsidy will be issued to the user's Moomoo MY universal account within 15 working days in the form of cash coupons.

9. How to activate the 0 commission reward for the transfer-in promotion if I'm already enjoying the new customer 0 commission reward?

The 180-days 0 commission from transfer-in campaign will continue after the 180-days 0 commission from New Customer Promotion. Please manually activate it through the [moomoo app-Me-My Rewards]. You will receive a notification as the 0 commission reward from New Customer Promotion is about to expire to ensure you can timely activate your new 0 commission reward.

10. How long is the validity period of the stock cash coupon?

The stock cash coupon is valid for 90 days after successful activation.

11. If I transfer a cumulative amount of at least RM100,000, can I get both Tier 1 and Tier 2 rewards?

No, you can only receive reward(s) from one of the tiers depending on the task you completed.

12. What type of assets are eligible for transfer to Moomoo MY?

MY Market: Common Stocks, ETFs, Structured Warrants, REITs.

US Market: Common Stocks, ETFs (with market value > $300 million and trade price > US$5 per share)

 

Disclaimers

1. The rewards and offers in this campaign/promotion ("Campaign/Promotion") are provided by Moomoo Securities Malaysia Sdn. Bhd. ("Moomoo MY"), a wholly-owned subsidiary of Futu Holdings Limited. By participating in this Campaign/Promotion, you undertake to have carefully read and agree to be bound by the terms and conditions of this Campaign/Promotion ("Terms and Conditions"), as well as the terms and conditions of the existing Client Agreement. Moomoo MY has the final decision on the eligibility of participants in this Campaign/Promotion.

2. Moomoo MY reserves the right to: (i) amend these Campaign/Promotion Terms and Conditions at any time without prior notice to you, and (ii) change, withdraw or terminate any offer or reward without disclosing the reason and without making compensation or remuneration. Any adjustments or decisions made by Moomoo MY in connection with this Campaign/Promotion shall be binding on all participants.

3. You shall be responsible for any telephone, internet and other charges that may be incurred.

4. Currently, Moomoo MY limits sign-ups to a limited group of nationalities. Please click on the drop down box during your account opening process to see if your nationality is available on the list.

5. You can only open one universal account with Moomoo MY. Moomoo MY does not allow one person to open a universal account on behalf of another person (i.e. Non-beneficial owners are not allowed to open accounts). Please do not open the universal account if you are not the ultimate beneficial owner. If your universal account shows signs of fraud, abuse, or suspicious activity, such as the use of multiple accounts or devices, Moomoo MY may, at its sole discretion, confiscate your reward entitlements and limit your opportunities to participate in future campaigns/promotions.

6. Each device, whether mobile or computer, can only receive one set of account opening bonus, deposit bonus and/or referral bonus. The same user can only be invited once. The same moomoo account, the same mobile phone number, and the same device are all regarded as representing the same user.

7. In Malaysia, the investment products available through the moomoo app are offered by Moomoo MY, a licensed entity registered with Securities Commission Malaysia ("SC") (License No. eCMSL/A0397/2024). The moomoo App is a trading platform provided by Moomoo Technologies Inc., a subsidiary of Futu Holdings Limited. Nothing in connection with this Camplaign/Promotion shall be construed as an offer, invitation or recommendation to buy or sell securities, futures or other investment products. Moomoo MY does not provide investment advice and does not recommend any securities or transactions. All types of investments involve risk, and you may suffer losses. All information and data on the webpage are for informational purposes only. Past performance is no guarantee of future results. This Campaign/Promotion does not consider your investment objectives, financial situation or financial needs.

8. In the event of any inconsistency between these Terms and Conditions and any advertising, promotion, promotional and other materials relating to or in connection with this Campaign/Promotion, these Terms and Conditions shall prevail.

9. Moomoo MY shall not be responsible for any injury, loss or damage suffered as a result of, or in connection with this Campaign/Promotion and/or redemption or use of the prize/rewards, any breakdown or malfunction in any computer system or equipment, any notice which is misdirected and/or lost in the post, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including thris parties howsoever arising whether in contract, tort, negligence or otherwise. For the avoidance of doubt, cancellation, suspension or termination by Moomoo MY of this Campaign/Promotion shall not entitled any party to any claim or compensation against Moomoo MY for any and all losses or damage suffered or incurred directly or indirectly resulting therefrom.

10. Any trademarks. Graphic symbols, logos, or intellectual property contained in any materials relating to this Campaign/Promotion, particularly in connection with the rewards/prizes, are the property of their respective owners. Moomoo MY does not provide any financial advice, endorsement or sponsorship of its[s1] products or services.

11. This Campaign/Promotion is not eligible to users whose names are on the "Moomoo MY Event Participation Ban List". If a user repeatedly violates safety rules of Moomoo MY, their name will be added to the "Moomoo MY Event Participation Ban List".

12. Should a user not fulfill all the stated conditions of this Campaign/Promotion, Moomoo MY reserves the right to cancel any delivered rewards, including commission-free trading for US/MY stocks, gift stocks, Level 2 US market data, Level 1 MY market data. Commissions and fees will then be charged by Moomoo MY as per normal standards.

13. In order to ensure the fairness of the Campaign/Promotion, the Campaign/Promotion may have restrictions on the daily reward distribution limit, the total reward distribution limit, and the upper limit of rewards received by a single user.

14. This advertisement has not been reviewed by the SC.